Mercedes-Benz C-Class, representative photo
Representative model. Photo: Alexander Migl, Wikimedia Commons, CC BY-SA 4.0

Recalls & complaints · NHTSA data

2021 Mercedes-Benz C-Class recalls

Every recall campaign and owner complaint NHTSA has on file for the 2021 model year. Not every vehicle is affected by every campaign: check a specific car by VIN below.

Recall campaigns
7
Park-it warnings
0
Complaints
17
Latest campaign
Jun 26, 2023

Recall summary by component7

NHTSA Recalls API · cached ≤24 h
ComponentCampaignsLatestCampaign IDs
Electrical system2May 20, 2022
Seats2May 28, 2021
Fuel system, gasoline1Jun 26, 2023
Back over prevention1Apr 8, 2022
Seat belts1Jan 29, 2021

Safety recalls7

NHTSA Recalls API · cached ≤24 h
0Park-it warnings
2Fixable over the air
Jun 26, 2023Latest campaign
Jun 26, 202323V445000

Fuel system, gasoline: delivery fuel pump

A loss of drive power can increase the risk of a crash.

DetailsHide details for campaign 23V445000
What's wrong
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021-2023 C-Class, E-Class, S-Class, CLS, SL, GT, GLC, GLE, GLS, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle details. The fuel pump may shutdown, which can result in a loss of drive power.
Risk
A loss of drive power can increase the risk of a crash.
Remedy
Dealers will replace the fuel pump, free of charge. Owner notification letters were mailed on June 14, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2023070012.
Filed under
Amg C43, Amg C63, Amg C63 S, C 300
Campaign
NHTSA 23V445000 · Jun 26, 2023
May 20, 202222V365000

Electrical system: software

A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders…

Over-the-air remedy
DetailsHide details for campaign 22V365000
What's wrong
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2022 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, AMG GT-Class, C-Class, E-Class, S-Class, SL-Class, GLC-Class, CLS-Class, GLB-Class, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. An error in the communication module's SIM card software can cause a mobile network connection failure, disabling the emergency call (eCall) system.
Risk
A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.
Remedy
The communication module software will be updated through an Over-the-Air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed July 8, 2022. Owner notification letters will be mailed in phases, on July 8, 2022, May 17, 2024, July 29, 2024, and September 27, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's numbers are for this recall is 2022060005 and 2023110006.
Filed under
Amg C43, Amg C63, C 300
Campaign
NHTSA 22V365000 · May 20, 2022
Apr 8, 202222V232000

Back over prevention: display function

An inoperable rearview camera display reduces the driver's rear view, increasing the risk of a crash.

DetailsHide details for campaign 22V232000
What's wrong
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2018-2021 CLA-Class, GLE/GLS-Class, A-Class, C-Class, E-Class, E-Class Coupe/Convertible, GLA/GLB-Class, GLC-Class, and CLS-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. The rearview camera may not display the rearview image due to a software error. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Risk
An inoperable rearview camera display reduces the driver's rear view, increasing the risk of a crash.
Remedy
Dealers will update the rearview camera software, free of charge. Owner notification letters were mailed July 15, 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2022060007.
Filed under
Amg C43, Amg C63, Amg C63 S, C 300
Campaign
NHTSA 22V232000 · Apr 8, 2022
May 28, 202121V406000

Seats: mid/rear assembly head restraint

Incorrectly mounted headrests could move or detach from the seat during a crash, increasing the risk of injury.

DetailsHide details for campaign 21V406000
What's wrong
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021 C300 Cabriolet, C43 AMG Cabriolet, C63 AMG Cabriolet, C63 AMG S Cabriolet, E450 Cabriolet, and E53 AMG Cabriolet vehicles. The rear headrests may be incorrectly mounted to the seatbacks.
Risk
Incorrectly mounted headrests could move or detach from the seat during a crash, increasing the risk of injury.
Remedy
Dealers will inspect the rear seatback guide bushings and replace them if necessary, free of charge. Owner notification letters were mailed July 16, 2021. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2021060010.
Filed under
Amg C43, Amg C63, Amg C63 S, C300
Campaign
NHTSA 21V406000 · May 28, 2021
Apr 1, 202121V230000

Seats

Air bags and seat belts that do not perform properly in a crash can increase the risk of injury.

DetailsHide details for campaign 21V230000
What's wrong
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021 C-Class, E-Class, E-Class Coupe and Convertible, GLC, CLS, AMG GT 4-door Coupe and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. A faulty electrical contact within the seat position switch may prevent the driver and passenger air bags and seat belt force limiters from properly activating during a crash.
Risk
Air bags and seat belts that do not perform properly in a crash can increase the risk of injury.
Remedy
MBUSA will notify owners, and dealers will replace the seat position switches, free of charge. Owner letters were mailed May 21, 2021. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2021040016.
Filed under
Amg C43, Amg C63, Amg C63 S, C300
Campaign
NHTSA 21V230000 · Apr 1, 2021
Feb 5, 202121V058000

Electrical system: software

Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Over-the-air remedy
DetailsHide details for campaign 21V058000
What's wrong
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle model details. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.
Risk
Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.
Remedy
MBUSA will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall began March 12, 2021. Owners may contact MBUSA customer service at 1-877-762-8267. MBUSA's number for this recall is 2021020025.
Filed under
Amg C43, C 300
Campaign
NHTSA 21V058000 · Feb 5, 2021

Merged from NHTSA model names: Amg C43, Amg C63, Amg C63 S, C 300, C300. Not every vehicle of a model year is affected by every campaign.

To see whether a recall is still open on your car, enter the VIN at nhtsa.gov/recalls or the Mercedes-Benz recall lookup. Recall repairs are free at a franchised dealer (federal law; see limits).

Buying a used 2021 Mercedes-Benz C-Class? Recalls cover the model; a history report checks one car's title, odometer and accident records. VinAudit history report → Sponsored · disclosure

Owner complaints by component17

NHTSA Complaints API · cached ≤24 h
17Complaints filed
0Involving a crash
0Involving a fire
0Injuries reported
ComponentShareComplaints%CrashesFiresInjuries
Engine847000
Power train212000
Air bags212000
Fuel/propulsion system212000
Tires16000
Seat belts16000
Fuel system16000
Gasoline16000
Visibility16000
Suspension16000
Back over prevention16000
Electrical system16000

An owner can tag several components, so percentages add up to more than 100. Complaints are unverified owner reports, de-duplicated by NHTSA ODI number, merged from NHTSA model names AMG C43, AMG C63 S, C-Class, C-Class Cabriolet.

Latest reports

  • Engine

    “The contact owns a 2021 Mercedes-Benz C 300. The contact stated that while depressing the accelerator pedal, there was a loud knocking sound coming from the engine compartment while accelerating.”

    Filed 08/07/2026 · ODI 11755408
  • Seat belts

    “Both driver and passenger seatbelts do not fully retract and remain loose. Must be manually guided back into mechanism.”

    Filed 08/04/2026 · ODI 11754860
  • Fuel system

    “The contact owns a 2021 Mercedes Benz C. The contact stated that while driving on the highway, the vehicle began to lose power, riding rough. The check engine light illuminated.”

    Filed 05/19/2026 · ODI 11738727

Other Mercedes-Benz C-Class model years

Other Mercedes-Benz models

2021 Mercedes-Benz C-Class recall questions

How many recalls does the 2021 Mercedes-Benz C-Class have?

NHTSA lists 7 safety recall campaigns for the 2021 Mercedes-Benz C-Class. The most recent, 23V445000 (reported June 26, 2023), concerns fuel system, gasoline. Not every vehicle is covered by every campaign; check a specific car by VIN.

What are the 2021 Mercedes-Benz C-Class recalls for?

The largest group is electrical system, with 2 campaigns. Others: seats (2), fuel system, gasoline (1), back over prevention (1). Each campaign below lists the defect, the risk and the free remedy.

What is the most common complaint about the 2021 Mercedes-Benz C-Class?

Engine is the most-reported component, named in 8 complaints out of 17 filed with NHTSA (47%). Complaints are unverified owner reports.

How do I check if a recall is open on my 2021 Mercedes-Benz C-Class?

Enter the 17-character VIN at nhtsa.gov/recalls or the Mercedes-Benz recall lookup. That shows campaigns still unrepaired on that exact car. Safety recall repairs are free at a franchised Mercedes-Benz dealer.

Check a specific Mercedes-Benz by VIN

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