Illustration. No freely licensed photo of this model found yet.

Recalls & complaints · NHTSA data

2002 Mercedes-Benz C-Class recalls

Every recall campaign and owner complaint NHTSA has on file for the 2002 model year. Not every vehicle is affected by every campaign: check a specific car by VIN below.

Recall campaigns: 3
Park-it warnings: 0
Complaints: 184
Latest campaign: Nov 19, 2024

Recall summary by component3

NHTSA Recalls API · cached ≤24 h

Component	Campaigns	Latest	Campaign IDs
Visibility	3	Nov 19, 2024	24V874000 22V954000 19V918000

Safety recalls3

NHTSA Recalls API · cached ≤24 h

0Park-it warnings

0Fixable over the air

Nov 19, 2024Latest campaign


Nov 19, 202424V874000	Visibility: sun/moon roof assembly A detached sunroof panel can become a road hazard, increasing the risk of a crash. DetailsHide details for campaign 24V874000 What's wrong Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2001-2011 C-Class, CLK, E-Class, and CLS vehicles. Please see the recall report for a complete list of models and model years. The glass sunroof panel may not be properly secured and can detach. Risk A detached sunroof panel can become a road hazard, increasing the risk of a crash. Remedy Dealers will inspect and replace the sunroof panel as necessary, free of charge. Owner notification letters were mailed January 10, 2025. Owners may contact MBUSA customer service at 1-800-367-6372. This recall is an expansion of previous NHTSA recall number 22V-954. MBUSA's number for this recall is 2024120001/2/3. Campaign NHTSA 24V874000 · Nov 19, 2024
Dec 23, 202222V954000	Visibility: sun/moon roof assembly A detached sunroof panel may become a road hazard, increasing the risk of a crash. DetailsHide details for campaign 22V954000 What's wrong Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2001-2011 C-Class, CLK, E-Class, and CLS vehicles. Please refer to MBUSA's recall report for specific vehicle model details. The glass sunroof panel may not be properly secured and may detach. Risk A detached sunroof panel may become a road hazard, increasing the risk of a crash. Remedy Dealers will inspect and replace the sunroof panel as necessary free of charge. Owner notification letters were mailed February 3, 2023. Owners may contact MBUSA customer service at 1-800-367-6372. This recall expands NHTSA recall number 19V-918. MBUSA's numbers for this recall are 2023010004, 2023010005, and 2023010006. Campaign NHTSA 22V954000 · Dec 23, 2022
Dec 20, 201919V918000	Visibility: sun/moon roof assembly A detached glass panel can separate from the vehicle and become a road hazard, increasing the risk of a crash. DetailsHide details for campaign 19V918000 What's wrong Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2001-2011 vehicles. The bonding between the glass panel and the sliding roof frame may deteriorate, possibly resulting in the glass panel detaching from the vehicle. For a full list of the affected models visit: https://static.nhtsa.gov/odi/rcl/2019/RMISC-19V918-4126.pdf Risk A detached glass panel can separate from the vehicle and become a road hazard, increasing the risk of a crash. Remedy MBUSA will notify owners, and dealers will inspect the glass panel bonding and replace the sliding roof, as necessary, free of charge. The recall began July 10, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020040011. Campaign NHTSA 19V918000 · Dec 20, 2019

Nov 19, 202424V874000

Visibility: sun/moon roof assembly

A detached sunroof panel can become a road hazard, increasing the risk of a crash.

DetailsHide details for campaign 24V874000

What's wrong: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2001-2011 C-Class, CLK, E-Class, and CLS vehicles. Please see the recall report for a complete list of models and model years. The glass sunroof panel may not be properly secured and can detach.
Risk: A detached sunroof panel can become a road hazard, increasing the risk of a crash.
Remedy: Dealers will inspect and replace the sunroof panel as necessary, free of charge. Owner notification letters were mailed January 10, 2025. Owners may contact MBUSA customer service at 1-800-367-6372. This recall is an expansion of previous NHTSA recall number 22V-954. MBUSA's number for this recall is 2024120001/2/3.
Campaign: NHTSA 24V874000 · Nov 19, 2024

Dec 23, 202222V954000

Visibility: sun/moon roof assembly

A detached sunroof panel may become a road hazard, increasing the risk of a crash.

DetailsHide details for campaign 22V954000

What's wrong: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2001-2011 C-Class, CLK, E-Class, and CLS vehicles. Please refer to MBUSA's recall report for specific vehicle model details. The glass sunroof panel may not be properly secured and may detach.
Risk: A detached sunroof panel may become a road hazard, increasing the risk of a crash.
Remedy: Dealers will inspect and replace the sunroof panel as necessary free of charge. Owner notification letters were mailed February 3, 2023. Owners may contact MBUSA customer service at 1-800-367-6372. This recall expands NHTSA recall number 19V-918. MBUSA's numbers for this recall are 2023010004, 2023010005, and 2023010006.
Campaign: NHTSA 22V954000 · Dec 23, 2022

Dec 20, 201919V918000

Visibility: sun/moon roof assembly

A detached glass panel can separate from the vehicle and become a road hazard, increasing the risk of a crash.

DetailsHide details for campaign 19V918000

What's wrong: Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2001-2011 vehicles. The bonding between the glass panel and the sliding roof frame may deteriorate, possibly resulting in the glass panel detaching from the vehicle. For a full list of the affected models visit: https://static.nhtsa.gov/odi/rcl/2019/RMISC-19V918-4126.pdf
Risk: A detached glass panel can separate from the vehicle and become a road hazard, increasing the risk of a crash.
Remedy: MBUSA will notify owners, and dealers will inspect the glass panel bonding and replace the sliding roof, as necessary, free of charge. The recall began July 10, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020040011.
Campaign: NHTSA 19V918000 · Dec 20, 2019

To see whether a recall is still open on your car, enter the VIN at nhtsa.gov/recalls or the Mercedes-Benz recall lookup. Recall repairs are free at a franchised dealer (federal law; see limits).

Buying a used 2002 Mercedes-Benz C-Class? Recalls cover the model; a history report checks one car's title, odometer and accident records. VinAudit history report → Sponsored · disclosure

Owner complaints by component184

NHTSA Complaints API · cached ≤24 h

184Complaints filed

8Involving a crash

10Involving a fire

10Injuries reported · 1 death

Component	Complaints	%	Crashes	Fires	Injuries
Electrical system	65	35	3	4	3
Seats	32	17	0	0	0
Engine and engine cooling	23	13	0	1	0
Power train	12	7	0	0	0
Visibility	11	6	0	0	0
Suspension	10	5	1	0	0
Exterior lighting	10	5	0	0	0
Service brakes	10	5	0	0	0
Structure	9	5	0	0	0
Air bags	9	5	5	3	8
Unknown or other	8	4	0	1	0
Steering	7	4	0	0	0
Hydraulic	7	4	0	0	0
Fuel system	7	4	0	0	0
Gasoline	7	4	0	0	0

12 more components with fewer complaints not shown. An owner can tag several components, so percentages add up to more than 100. Complaints are unverified owner reports, de-duplicated by NHTSA ODI number, merged from NHTSA model names C-Class, C230.

Latest reports

Suspension
“The rear subframe rusted out and failed at the driver side trailing arm mount. It is available for inspection.”
Filed 10/21/2025 · ODI 11694753
Structure
“Recall ID: 24V874 on Sliding Roof Bonding was issued. Mercedes-Benz of Nashville was not able to open the Roof and asked for $219.88 to determine cause of sunroof being inoperative.”
Filed 01/28/2025 · ODI 11639168
Electrical system
“Battery drains after being parked overnight, 58,000 miles, dealer maintained since new. Driven by a little old lady until I bought it. Took it to the dealer and they replaced one of the seat modules.”
Filed 09/05/2024 · ODI 11612725

Other Mercedes-Benz C-Class model years

All years: 2026 · 2025 · 2024 · 2023 · 2022 · 2021 · 2020 · 2019 · 2018 · 2017 · 2016 · 2015 · 2014 · 2013 · 2012 · 2011 · 2010 · 2006 · 2005 · 2004 · 2003 · 2002

Other Mercedes-Benz models

All Mercedes-Benz models and years →

2002 Mercedes-Benz C-Class recall questions

How many recalls does the 2002 Mercedes-Benz C-Class have?

NHTSA lists 3 safety recall campaigns for the 2002 Mercedes-Benz C-Class. The most recent, 24V874000 (reported November 19, 2024), concerns visibility. Not every vehicle is covered by every campaign; check a specific car by VIN.

What are the 2002 Mercedes-Benz C-Class recalls for?

The largest group is visibility, with 3 campaigns. Each campaign below lists the defect, the risk and the free remedy.

What is the most common complaint about the 2002 Mercedes-Benz C-Class?

Electrical system is the most-reported component, named in 65 complaints out of 184 filed with NHTSA (35%). Across all complaints, owners reported 8 crashs and 10 fires. Complaints are unverified owner reports.

How do I check if a recall is open on my 2002 Mercedes-Benz C-Class?

Enter the 17-character VIN at nhtsa.gov/recalls or the Mercedes-Benz recall lookup. That shows campaigns still unrepaired on that exact car. Safety recall repairs are free at a franchised Mercedes-Benz dealer.

Check a specific Mercedes-Benz by VIN

Free · No signup · US-market vehicles, 1981+

Need the factory options too? See the Mercedes-Benz build sheet & window sticker guide.