Representative 2016 model. Photo: Tokumeigakarinoaoshima, Wikimedia Commons, CC BY-SA 4.0

Recalls & complaints · NHTSA data

2014 Mercedes-Benz CLA-Class recalls

Every recall campaign and owner complaint NHTSA has on file for the 2014 model year. Not every vehicle is affected by every campaign: check a specific car by VIN below.

Recall campaigns: 6
Park-it warnings: 0
Complaints: 195
Latest campaign: Dec 15, 2023

Recall summary by component6

NHTSA Recalls API · cached ≤24 h

Component	Campaigns	Latest	Campaign IDs
Structure	2	Dec 15, 2023	23V854000 21V197000
Communication	1	Nov 1, 2019	19V787000
Air bags	1	Oct 6, 2017	17V627000
Service brakes, hydraulic	1	Dec 14, 2016	16V901000
Visibility/wiper	1	Jul 6, 2015	15V426000

Safety recalls6

NHTSA Recalls API · cached ≤24 h

0Park-it warnings

1Fixable over the air

Dec 15, 2023Latest campaign


Dec 15, 202323V854000	Structure: body roof and pillars A detached roof panel can become a road hazard, increasing the risk of a crash. DetailsHide details for campaign 23V854000 What's wrong Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2014-2020 C-Class, CLA, GLA, S-Class, GLC, and GLE vehicles. Please refer to MBUSA's recall report for specific vehicle details. The front roof panel located between the windshield and the panoramic sunroof may not have been bonded correctly to the vehicle during a prior repair, allowing the front panel to detach from the vehicle. Risk A detached roof panel can become a road hazard, increasing the risk of a crash. Remedy Dealers will replace the front panel, free of charge. Owner notification letters were mailed on August 2, 2024. Owner notification letters will be mailed in phases, on, March 22,2024, and August 2, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. This recall is an expansion of NHTSA recall number 21V-197. Filed under Amg Cla45, Cla250 Campaign NHTSA 23V854000 · Dec 15, 2023
Mar 19, 202121V197000	Structure: body roof and pillars The adhesive bonding of the front panel might deteriorate, possibly causing the front panel to detach from the vehicle and become a road hazard, increasing the risk of a… DetailsHide details for campaign 21V197000 What's wrong Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2020 C300 Coupe, C43 Coupe AMG, C43 AMG, 2015-2020 C300, GLA250, 2016-2018 C350e, CLA45 Coupe AMG, 2015 C400, S65 AMG, 2015-2019 C63 AMG, 2016 C450, 2015-2016 GLA45 AMG, S600, 2016-2020 GLC300, 2017-2019 GLC43 AMG, GLE43 Coupe AMG, 2014-2019 CLA250 Coupe, 2014-2015 CLA45 AMG, 2018 GLC63 AMG, 2014-2017 S550, 2018-2020 S450, 2016-2019 GLE63 Coupe AMG, 2016 GLE450 Coupe, 2014-2020 S63 AMG, 2018-2019 S560, and 2019 GLC350e vehicles equipped with a panoramic sunroof. The front roof panel located between the windshield and the panoramic sunroof may not have been bonded correctly to the vehicle during a prior repair. Risk The adhesive bonding of the front panel might deteriorate, possibly causing the front panel to detach from the vehicle and become a road hazard, increasing the risk of a crash. Remedy Mercedes-Benz dealer will remove the bonded panel and will install a new front panel by following the detailed repair instructions and using the approved primer, cleaner and adhesive, free of charge. Owner notification letters were mailed on September 3, 2021 and October 26, 2021. Owners may contact MBUSA customer service at 1-800-367-6372. Filed under Amg Cla45, Cla250 Campaign NHTSA 21V197000 · Mar 19, 2021
Nov 1, 201919V787000	Communication An inaccurate vehicle location may delay emergency responders, increasing the risk of injury. Over-the-air remedy DetailsHide details for campaign 19V787000 What's wrong Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2013-2017 vehicles due to a software fault that may cause the date and time for the emergency call system (eCall) to differ from the actual date and time, potentially relaying an inaccurate vehicle location. For a full list of the affected models visit: https://static.nhtsa.gov/odi/rcl/2019/RMISC-19V787-4620.pdf Risk An inaccurate vehicle location may delay emergency responders, increasing the risk of injury. Remedy MBUSA has initiated an Over the Air (OTA) remote update. MBUSA will also notify owners, and dealers will check software for a successful OTA or update the communication module software as needed, free of charge. The recall began December 23, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2019120008. Filed under Amg Cla45, Cla250 Campaign NHTSA 19V787000 · Nov 1, 2019
Oct 6, 201717V627000	Air bags: frontal If the driver air bag inadvertently deploys, it can increase the risk of injury and a crash. DetailsHide details for campaign 17V627000 What's wrong Mercedes-Benz USA, LLC. (MBUSA) is recalling these vehicles: 2014-2018 CLA250, CLA250 4Matic, CLA45 AMG 4Matic, 2015-2018 GLA250, GLA250 4Matic, GLA45 AMG 4Matic, C300 4Matic, C63S AMG, 2012-2014 C250, C350, C300 4Matic, E550 4Matic, 2013-2014 C63 AMG, 2012-2015 C250 Coupe, C350 Coupe, C63 AMG Coupe, 2013-2015 C350 4Matic Coupe, GLK250 4Matic BlueTec, GLK350, GLK350 4Matic, 2016-2017 C350e, C43 AMG, 2015 C400 4Matic, 2016-2018 C63 AMG, GLC300, GLC300 4Matic, 2017-2018 C300 Coupe, C300 4Matic Coupe, C43 AMG, C63 AMG Coupe, C63S AMG Coupe, C300 Cabriolet, C300 4Matic Cabriolet, C43 AMG Cabriolet, C63 AMG Cabriolet, C63S AMG Cabriolet, GLC300 4Matic Coupe, GLC43 AMG, GLC43 AMG Coupe, 2014 E350 Coupe, E350 4Matic Coupe, E350 Cabriolet, E400 Hybrid, 2015-2017 E400 Coupe, E400 4Matic Coupe, E400 Cabriolet, 2014-2017 E550 Coupe, E550 Cabriolet, B250e, 2014-2016 E250 BlueTec, E63 AMG 4Matic Wagon, 2012-2013 E350 BlueTec, 2012-2016 E350, E350 4Matic, 2015-2016 E400, E400 4Matic, 2012 E63 AMG, 2014-2015 E250 4Matic BlueTec, 2013-2016 E350 Wagon, 2017 GLC300d 4Matic, and 2018 GLC350e 4Matic. The driver's air bag may unexpectedly deploy due to insufficient grounding of the steering components if an electrostatic discharge occurs and the air bag clockspring is broken. Risk If the driver air bag inadvertently deploys, it can increase the risk of injury and a crash. Remedy MBUSA will notify owners, and dealers will add sufficient grounding to the steering components, free of charge. The recall began in December 6, 2017. Owners may contact MBUSA customer service at 1-877-496-3691. Filed under Amg Cla45, Cla250 Campaign NHTSA 17V627000 · Oct 6, 2017
Dec 14, 201616V901000	Service brakes, hydraulic: power assist vacuum If the vehicles unexpectedly need increased pressure on the brake pedal to apply the brakes, there would be an increased risk of a crash. DetailsHide details for campaign 16V901000 What's wrong Mercedes-Benz USA, LLC (MBUSA) is recalling certain model year 2014 CLA250 vehicles manufactured December 14, 2012, to April 24, 2013 equipped with gasoline engines. The affected vehicles have a fitting that connects the vacuum line to the brake booster which may break causing increased forced to be needed to apply the brakes. Risk If the vehicles unexpectedly need increased pressure on the brake pedal to apply the brakes, there would be an increased risk of a crash. Remedy MBUSA will notify owners, and dealers will replace the connector end fitting at the brake booster, free of charge. The recall began July 21, 2017. Owners may contact MBUSA customer service at 1-800-367-6372. Filed under Cla250 Campaign NHTSA 16V901000 · Dec 14, 2016
Jul 6, 201515V426000	Visibility/wiper If the fuses were not properly installed, they may lose electrical contact. DetailsHide details for campaign 15V426000 What's wrong Mercedes-Benz USA, LLC (MBUSA) is recalling certain model year 2014 CLA 250C vehicles manufactured September 10, 2014, to September 11, 2014, 2014 CLA 250C 4Matic vehicles manufactured September 13, 2014, to September 25, 2014, and 2014 CLA 45 AMG 4Matic vehicles manufactured September 10, 2014, to September 25, 2014. The affected vehicles have fuses that may have been incorrectly installed in the passenger side interior fuse boxes. Risk If the fuses were not properly installed, they may lose electrical contact. In the event of a loss of electrical contact, certain systems may be impacted, including the function of the front passenger seat occupancy recognition system, the passenger side air bag indicator lamp, the instrument cluster and the windshield wipers. Should the function of the front passenger seat occupancy recognition system or the passenger side airbag indicator lamp be affected, the risk of injury for passengers in the event of a crash would be increased. Should the function of the instrument cluster and the windshield wipers be affected, the risk of a crash would be increased. Remedy MBUSA will notify owners, and dealers will inspect the position and orientation of the fuses, and if necessary, replace the fuse box, free of charge. The recall began on August 18, 2015. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2015060007. Filed under Amg Cla45, Cla250 Campaign NHTSA 15V426000 · Jul 6, 2015

Merged from NHTSA model names: Amg Cla45, Cla250. Not every vehicle of a model year is affected by every campaign.

To see whether a recall is still open on your car, enter the VIN at nhtsa.gov/recalls or the Mercedes-Benz recall lookup. Recall repairs are free at a franchised dealer (federal law; see limits).

Owner complaints by component195

NHTSA Complaints API · cached ≤24 h

195Complaints filed

5Involving a crash

3Involving a fire

6Injuries reported

Component	Complaints	%	Crashes	Fires	Injuries
Engine	68	35	1	1	1
Electrical system	47	24	1	1	2
Vehicle speed control	36	18	1	0	1
Unknown or other	23	12	0	1	1
Power train	23	12	1	0	1
Electronic stability control (ESC)	20	10	1	0	1
Air bags	14	7	0	1	0
Structure	14	7	0	2	1
Fuel/propulsion system	12	6	1	0	1
Wheels	9	5	2	0	0
Visibility	8	4	0	0	1
Steering	8	4	1	0	1
Service brakes	6	3	1	0	1
Visibility/wiper	3	2	0	0	0
Tires	3	2	0	0	0

8 more components with fewer complaints not shown. An owner can tag several components, so percentages add up to more than 100. Complaints are unverified owner reports, de-duplicated by NHTSA ODI number.

Latest reports

Wheels
“1. Left front wheel assembly lug bolts. All five lug bolts sheared off completely while driving, resulting in a wheel separation and structural failure.”
Filed 09/21/2026 · ODI 11765760
Wheels
“. Left front wheel assembly lug bolts. All five lug bolts sheared off completely while driving, resulting in a wheel separation and structural failure.”
Filed 09/21/2026 · ODI 11765806
Air bags
“The contact owns a 2014 Mercedes-Benz CLA250. The contact stated that while driving at undisclosed speeds, the air bag warning light illuminated.”
Filed 06/30/2026 · ODI 11747420

Other Mercedes-Benz CLA-Class model years

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2014 Mercedes-Benz CLA-Class recall questions

How many recalls does the 2014 Mercedes-Benz CLA-Class have?

NHTSA lists 6 safety recall campaigns for the 2014 Mercedes-Benz CLA-Class. The most recent, 23V854000 (reported December 15, 2023), concerns structure. Not every vehicle is covered by every campaign; check a specific car by VIN.

What are the 2014 Mercedes-Benz CLA-Class recalls for?

The largest group is structure, with 2 campaigns. Others: communication (1), air bags (1), service brakes, hydraulic (1). Each campaign below lists the defect, the risk and the free remedy.

What is the most common complaint about the 2014 Mercedes-Benz CLA-Class?

Engine is the most-reported component, named in 68 complaints out of 195 filed with NHTSA (35%). Across all complaints, owners reported 5 crashs and 3 fires. Complaints are unverified owner reports.

How do I check if a recall is open on my 2014 Mercedes-Benz CLA-Class?

Enter the 17-character VIN at nhtsa.gov/recalls or the Mercedes-Benz recall lookup. That shows campaigns still unrepaired on that exact car. Safety recall repairs are free at a franchised Mercedes-Benz dealer.

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