Representative 2020 model. Photo: Captainmorlypogi1959, Wikimedia Commons, CC BY-SA 4.0

Recalls & complaints · NHTSA data

2021 Mercedes-Benz CLA-Class recalls

Every recall campaign and owner complaint NHTSA has on file for the 2021 model year. Not every vehicle is affected by every campaign: check a specific car by VIN below.

Recall campaigns: 6
Park-it warnings: 0
Complaints: 9
Latest campaign: Jul 24, 2026

Recall summary by component6

NHTSA Recalls API · cached ≤24 h

Component	Campaigns	Latest	Campaign IDs
Electrical system	2	May 20, 2022	22V365000 21V058000
Back over prevention	2	Apr 8, 2022	22V232000 21V354000
Latches/locks/linkages	1	Jul 24, 2026	26V481000
Child seat	1	Jan 29, 2021	21V034000

Safety recalls6

NHTSA Recalls API · cached ≤24 h

0Park-it warnings

3Fixable over the air

Jul 24, 2026Latest campaign


Jul 24, 202626V481000	Latches/locks/linkages: doors lock A vehicle rollaway increases the risk of a crash or injury. DetailsHide details for campaign 26V481000 What's wrong Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2020-2021 CLA, 2019-2022 A-Class, 2022-2023 C-Class, 2024 CLE, 2020-2026 GLA/GLB, and 2023-2024 GLC vehicles. Please refer to MBUSA's recall report for specific model information. The micro-switch in the driver's door lock may corrode and fail to detect an open door, preventing the electronic parking brake or "Auto-Park" feature from engaging automatically. This may result in a vehicle rollaway. Risk A vehicle rollaway increases the risk of a crash or injury. Remedy Dealers will replace the driver's door lock, free of charge. Owner notification letters are expected to be mailed September 18, 2026. This will be a phased campaign, with the remedy becoming available in different phases based on model and model years. Owners may contact MBUSA customer service at 1-800-367-6372. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning July 31, 2026. Filed under Amg Cla35, Amg Cla45, Cla 250, Cla 250 4matic Campaign NHTSA 26V481000 · Jul 24, 2026
May 20, 202222V365000	Electrical system: software A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders… Over-the-air remedy DetailsHide details for campaign 22V365000 What's wrong Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2022 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, AMG GT-Class, C-Class, E-Class, S-Class, SL-Class, GLC-Class, CLS-Class, GLB-Class, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. An error in the communication module's SIM card software can cause a mobile network connection failure, disabling the emergency call (eCall) system. Risk A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury. Remedy The communication module software will be updated through an Over-the-Air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed July 8, 2022. Owner notification letters will be mailed in phases, on July 8, 2022, May 17, 2024, July 29, 2024, and September 27, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's numbers are for this recall is 2022060005 and 2023110006. Filed under Amg Cla35, Amg Cla45, Cla 250 Campaign NHTSA 22V365000 · May 20, 2022
Apr 8, 202222V232000	Back over prevention: display function An inoperable rearview camera display reduces the driver's rear view, increasing the risk of a crash. DetailsHide details for campaign 22V232000 What's wrong Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2018-2021 CLA-Class, GLE/GLS-Class, A-Class, C-Class, E-Class, E-Class Coupe/Convertible, GLA/GLB-Class, GLC-Class, and CLS-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. The rearview camera may not display the rearview image due to a software error. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility." Risk An inoperable rearview camera display reduces the driver's rear view, increasing the risk of a crash. Remedy Dealers will update the rearview camera software, free of charge. Owner notification letters were mailed July 15, 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2022060007. Filed under Amg Cla35, Amg Cla45 Campaign NHTSA 22V232000 · Apr 8, 2022
May 14, 202121V354000	Back over prevention: sensing system camera A backup camera that displays a blank image reduces the driver's rear view, increasing the risk of a crash or injury. Over-the-air remedy DetailsHide details for campaign 21V354000 What's wrong Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2019-2021 CLA-Class, GLE/GLS-Class, A-Class, E-Class, E-Class Coupe and Convertible, GLA/GLB-Class, GLC-Class, CLS-Class, and AMG GT-Class 4-door Coupe vehicles. Please refer to MBUSA's recall report for specific vehicle model details. The MBUX multimedia system software may cause the display to remain black, or reboot after startup. This could result in the rearview camera image not displaying properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility." Risk A backup camera that displays a blank image reduces the driver's rear view, increasing the risk of a crash or injury. Remedy The multimedia system software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed beginning June 28, 2021. Owners may contact MBUSA customer service at 1-800-367-6373. MBUSA's number for this recall is 2021050012. Filed under Amg Cla35, Amg Cla45, Cla 250 Campaign NHTSA 21V354000 · May 14, 2021
Feb 5, 202121V058000	Electrical system: software Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash. Over-the-air remedy DetailsHide details for campaign 21V058000 What's wrong Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle model details. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash. Risk Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash. Remedy MBUSA will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall began March 12, 2021. Owners may contact MBUSA customer service at 1-877-762-8267. MBUSA's number for this recall is 2021020025. Filed under Amg Cla35, Amg Cla45, Cla 250 Campaign NHTSA 21V058000 · Feb 5, 2021
Jan 29, 202121V034000	Child seat If the anchoring bar is missing from the ISOFIX bracket, the child restraint cannot be properly secured to the seat using the ISOFIX securing system, increasing the risk… DetailsHide details for campaign 21V034000 What's wrong Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021 A220, A35 AMG, and CLA250 vehicles. The child seat anchoring system (ISOFIX) may be missing the right-side anchoring bar from the ISOFIX bracket on the right-rear seat. Risk If the anchoring bar is missing from the ISOFIX bracket, the child restraint cannot be properly secured to the seat using the ISOFIX securing system, increasing the risk of injury for a child in that seat. Remedy MBUSA will notify owners, and dealers will inspect the right-rear ISOFIX bracket and replace the bracket, if necessary, free of charge. The recall began March 16, 2021. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2021020004. Filed under Cla250 Campaign NHTSA 21V034000 · Jan 29, 2021

Merged from NHTSA model names: Amg Cla35, Amg Cla45, Cla 250, Cla 250 4matic, Cla250. Not every vehicle of a model year is affected by every campaign.

To see whether a recall is still open on your car, enter the VIN at nhtsa.gov/recalls or the Mercedes-Benz recall lookup. Recall repairs are free at a franchised dealer (federal law; see limits).

Buying a used 2021 Mercedes-Benz CLA-Class? Recalls cover the model; a history report checks one car's title, odometer and accident records. VinAudit history report → Sponsored · disclosure

Owner complaints by component9

NHTSA Complaints API · cached ≤24 h

9Complaints filed

1Involving a crash

0Involving a fire

1Injuries reported

Component	Complaints	%	Crashes	Injuries
Unknown or other	4	44	0	1
Fuel/propulsion system	2	22	0	0
Vehicle speed control	2	22	0	0
Forward collision avoidance	1	11	0	0
Exterior lighting	1	11	0	0
Power train	1	11	0	0
Engine	1	11	0	0
Suspension	1	11	1	0

An owner can tag several components, so percentages add up to more than 100. Complaints are unverified owner reports, de-duplicated by NHTSA ODI number, merged from NHTSA model names AMG CLA35, AMG CLA45, CLA-Class.

Latest reports

Fuel/propulsion system
“Vehicle would unexpectedly stall out while driving at slow speeds or stopped. Car was brought to an independent car shop and it was determined the Fuel pump had started to come apart sending debris into the fuel…”
Filed 08/29/2026 · ODI 11760635
Unknown or other
“My 2021 CLA 250 that I reached purchased as a used vehicle in the last three months and now is saying SOS unresponsive so in my vehicle where to get a motor vehicle accident, it will not be alerting any emergency…”
Filed 08/26/2026 · ODI 11759720
Unknown or other
“The sunroof exploded on my CLA without external interference. The glass shattered everywhere causing a loud explosion and Major safety issue.”
Filed 12/02/2025 · ODI 11702433

Other Mercedes-Benz CLA-Class model years

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2021 Mercedes-Benz CLA-Class recall questions

How many recalls does the 2021 Mercedes-Benz CLA-Class have?

NHTSA lists 6 safety recall campaigns for the 2021 Mercedes-Benz CLA-Class. The most recent, 26V481000 (reported July 24, 2026), concerns latches/locks/linkages. Not every vehicle is covered by every campaign; check a specific car by VIN.

What are the 2021 Mercedes-Benz CLA-Class recalls for?

The largest group is electrical system, with 2 campaigns. Others: back over prevention (2), latches/locks/linkages (1), child seat (1). Each campaign below lists the defect, the risk and the free remedy.

What is the most common complaint about the 2021 Mercedes-Benz CLA-Class?

Unknown or other is the most-reported component, named in 4 complaints out of 9 filed with NHTSA (44%). Across all complaints, owners reported 1 crash and 0 fires. Complaints are unverified owner reports.

How do I check if a recall is open on my 2021 Mercedes-Benz CLA-Class?

Enter the 17-character VIN at nhtsa.gov/recalls or the Mercedes-Benz recall lookup. That shows campaigns still unrepaired on that exact car. Safety recall repairs are free at a franchised Mercedes-Benz dealer.

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