Representative model. Photo: Tokumeigakarinoaoshima, Wikimedia Commons, CC BY-SA 4.0

Recalls & complaints · NHTSA data

2019 Mercedes-Benz CLA-Class recalls

Every recall campaign and owner complaint NHTSA has on file for the 2019 model year. Not every vehicle is affected by every campaign: check a specific car by VIN below.

Recall campaigns: 6
Park-it warnings: 0
Complaints: 53
Latest campaign: Dec 15, 2023

Recall summary by component6

NHTSA Recalls API · cached ≤24 h

Component	Campaigns	Latest	Campaign IDs
Structure	2	Dec 15, 2023	23V854000 21V197000
Electrical system	2	May 20, 2022	22V365000 21V058000
Communication	1	Feb 12, 2021	21V072000
Latches/locks/linkages	1	Mar 20, 2019	19V219000

Safety recalls6

NHTSA Recalls API · cached ≤24 h

0Park-it warnings

2Fixable over the air

Dec 15, 2023Latest campaign


Dec 15, 202323V854000	Structure: body roof and pillars A detached roof panel can become a road hazard, increasing the risk of a crash. DetailsHide details for campaign 23V854000 What's wrong Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2014-2020 C-Class, CLA, GLA, S-Class, GLC, and GLE vehicles. Please refer to MBUSA's recall report for specific vehicle details. The front roof panel located between the windshield and the panoramic sunroof may not have been bonded correctly to the vehicle during a prior repair, allowing the front panel to detach from the vehicle. Risk A detached roof panel can become a road hazard, increasing the risk of a crash. Remedy Dealers will replace the front panel, free of charge. Owner notification letters were mailed on August 2, 2024. Owner notification letters will be mailed in phases, on, March 22,2024, and August 2, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. This recall is an expansion of NHTSA recall number 21V-197. Filed under Cla 250 Campaign NHTSA 23V854000 · Dec 15, 2023
May 20, 202222V365000	Electrical system: software A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders… Over-the-air remedy DetailsHide details for campaign 22V365000 What's wrong Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2022 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, AMG GT-Class, C-Class, E-Class, S-Class, SL-Class, GLC-Class, CLS-Class, GLB-Class, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. An error in the communication module's SIM card software can cause a mobile network connection failure, disabling the emergency call (eCall) system. Risk A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury. Remedy The communication module software will be updated through an Over-the-Air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed July 8, 2022. Owner notification letters will be mailed in phases, on July 8, 2022, May 17, 2024, July 29, 2024, and September 27, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's numbers are for this recall is 2022060005 and 2023110006. Filed under Amg Cla45, Cla 250 Campaign NHTSA 22V365000 · May 20, 2022
Mar 19, 202121V197000	Structure: body roof and pillars The adhesive bonding of the front panel might deteriorate, possibly causing the front panel to detach from the vehicle and become a road hazard, increasing the risk of a… DetailsHide details for campaign 21V197000 What's wrong Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2020 C300 Coupe, C43 Coupe AMG, C43 AMG, 2015-2020 C300, GLA250, 2016-2018 C350e, CLA45 Coupe AMG, 2015 C400, S65 AMG, 2015-2019 C63 AMG, 2016 C450, 2015-2016 GLA45 AMG, S600, 2016-2020 GLC300, 2017-2019 GLC43 AMG, GLE43 Coupe AMG, 2014-2019 CLA250 Coupe, 2014-2015 CLA45 AMG, 2018 GLC63 AMG, 2014-2017 S550, 2018-2020 S450, 2016-2019 GLE63 Coupe AMG, 2016 GLE450 Coupe, 2014-2020 S63 AMG, 2018-2019 S560, and 2019 GLC350e vehicles equipped with a panoramic sunroof. The front roof panel located between the windshield and the panoramic sunroof may not have been bonded correctly to the vehicle during a prior repair. Risk The adhesive bonding of the front panel might deteriorate, possibly causing the front panel to detach from the vehicle and become a road hazard, increasing the risk of a crash. Remedy Mercedes-Benz dealer will remove the bonded panel and will install a new front panel by following the detailed repair instructions and using the approved primer, cleaner and adhesive, free of charge. Owner notification letters were mailed on September 3, 2021 and October 26, 2021. Owners may contact MBUSA customer service at 1-800-367-6372. Filed under Cla 250 Campaign NHTSA 21V197000 · Mar 19, 2021
Feb 12, 202121V072000	Communication A disabled eCall system would prevent a vehicle occupant from contacting emergency services through the call center in an emergency, potentially delaying emergency… DetailsHide details for campaign 21V072000 What's wrong Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2019 C300, E300, 2018-2020 CLA250, 2020 CLS450, AMG E53, AMG GT53, GLE450, 2018 AMG E63, AMG GTA, 2017-2020 GLA250, GLC300, 2019 GLC350, AMG GLC43, 2017-2018 GLE350, 2019 AMG GLC 43, GLC350, GLE400, 2017 GLS450, S550, C300 Cabrio, and 2018-2019 S560 vehicles. On June 18, 2021, an additional 9 vehicles were added, including certain 2021 GLA250, GLC300, 2018 S450, E400, and 2017 CLA250 vehicles. The communication module might have been inadvertently deactivated during a service visit, which could have disabled the Emergency Call (eCall) function. Risk A disabled eCall system would prevent a vehicle occupant from contacting emergency services through the call center in an emergency, potentially delaying emergency responders and increasing the risk of injury. Remedy MBUSA will notify owners, and dealers will inspect the communication module and activate it, if necessary, free of charge. The recall began March 31, 2021. Letters for the owners of the 9 additional vehicles were mailed July 9, 2021. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2021030005. Filed under Cla 250 Campaign NHTSA 21V072000 · Feb 12, 2021
Feb 5, 202121V058000	Electrical system: software Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash. Over-the-air remedy DetailsHide details for campaign 21V058000 What's wrong Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle model details. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash. Risk Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash. Remedy MBUSA will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall began March 12, 2021. Owners may contact MBUSA customer service at 1-877-762-8267. MBUSA's number for this recall is 2021020025. Filed under Amg Cla45, Cla 250 Campaign NHTSA 21V058000 · Feb 5, 2021
Mar 20, 201919V219000	Latches/locks/linkages: doors latch In the event of a crash, if the right side doors cannot be opened from the outside, it could increase the risk of injury. DetailsHide details for campaign 19V219000 What's wrong Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2019 CLA250 and CLA250 4MATIC vehicles. The right side door locks may not have been properly manufactured. As a result, the right-side doors may not be able to be opened from outside of the vehicle. Risk In the event of a crash, if the right side doors cannot be opened from the outside, it could increase the risk of injury. Remedy MBUSA will notify owners, and dealers will replace the door locks, free of charge. The recall began May 3, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2019030020. Filed under Cla250 Campaign NHTSA 19V219000 · Mar 20, 2019

Merged from NHTSA model names: Cla 250, Amg Cla45, Cla250. Not every vehicle of a model year is affected by every campaign.

To see whether a recall is still open on your car, enter the VIN at nhtsa.gov/recalls or the Mercedes-Benz recall lookup. Recall repairs are free at a franchised dealer (federal law; see limits).

Buying a used 2019 Mercedes-Benz CLA-Class? Recalls cover the model; a history report checks one car's title, odometer and accident records. VinAudit history report → Sponsored · disclosure

Owner complaints by component53

NHTSA Complaints API · cached ≤24 h

53Complaints filed

4Involving a crash

0Involving a fire

4Injuries reported

Component	Complaints	%	Crashes	Injuries
Power train	13	25	1	1
Unknown or other	9	17	0	0
Engine	7	13	0	0
Air bags	6	11	2	3
Steering	5	9	1	0
Fuel/propulsion system	4	8	0	0
Electrical system	4	8	0	0
Wheels	4	8	0	0
Fuel system	3	6	0	0
Gasoline	3	6	0	0
Structure	3	6	1	0
Service brakes	3	6	1	1
Forward collision avoidance	2	4	0	0
Visibility/wiper	2	4	0	0
Visibility	2	4	0	0

8 more components with fewer complaints not shown. An owner can tag several components, so percentages add up to more than 100. Complaints are unverified owner reports, de-duplicated by NHTSA ODI number.

Latest reports

Unknown or other
“1. The suspected component is the rear differential/rear axle assembly in my 2019 Mercedes-Benz CLA 250 4MATIC.”
Filed 10/13/2026 · ODI 11770966
Unknown or other
“My car had 78,530 miles on it when the rear differential binding causes shuddering/thumping during turns, which risks sudden wheel lockup or loss of control on sharp turns or low-traction surfaces.”
Filed 09/23/2026 · ODI 11766491
Fuel/propulsion system
“To Whom It May Concern, I am writing to file a formal safety complaint regarding my 2019 Mercedes-Benz CLA250 involving a leaking fuel rail that caused the vehicle to shut down and become unsafe to operate.”
Filed 03/11/2026 · ODI 11723718

Other Mercedes-Benz CLA-Class model years

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2019 Mercedes-Benz CLA-Class recall questions

How many recalls does the 2019 Mercedes-Benz CLA-Class have?

NHTSA lists 6 safety recall campaigns for the 2019 Mercedes-Benz CLA-Class. The most recent, 23V854000 (reported December 15, 2023), concerns structure. Not every vehicle is covered by every campaign; check a specific car by VIN.

What are the 2019 Mercedes-Benz CLA-Class recalls for?

The largest group is structure, with 2 campaigns. Others: electrical system (2), communication (1), latches/locks/linkages (1). Each campaign below lists the defect, the risk and the free remedy.

What is the most common complaint about the 2019 Mercedes-Benz CLA-Class?

Power train is the most-reported component, named in 13 complaints out of 53 filed with NHTSA (25%). Across all complaints, owners reported 4 crashs and 0 fires. Complaints are unverified owner reports.

How do I check if a recall is open on my 2019 Mercedes-Benz CLA-Class?

Enter the 17-character VIN at nhtsa.gov/recalls or the Mercedes-Benz recall lookup. That shows campaigns still unrepaired on that exact car. Safety recall repairs are free at a franchised Mercedes-Benz dealer.

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