Representative model. Photo: Chanokchon, Wikimedia Commons, CC BY-SA 4.0

Recalls & complaints · NHTSA data

2019 Mercedes-Benz GLS-Class recalls

Every recall campaign and owner complaint NHTSA has on file for the 2019 model year. Not every vehicle is affected by every campaign: check a specific car by VIN below.

Recall campaigns: 3
Park-it warnings: 0
Complaints: 28
Latest campaign: Mar 15, 2024

Recall summary by component3

NHTSA Recalls API · cached ≤24 h

Component	Campaigns	Latest	Campaign IDs
Electrical system	3	Mar 15, 2024	24V207000 22V365000 21V058000

Safety recalls3

NHTSA Recalls API · cached ≤24 h

0Park-it warnings

2Fixable over the air

Mar 15, 2024Latest campaign


Mar 15, 202424V207000	Electrical system: wiring An overheated ground connection can increase the risk of a fire. DetailsHide details for campaign 24V207000 What's wrong Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2023-2024 GLE 350, 2020-2024 GLE 450, 2020-2023 GLS 580, GLE 580, 2019-2023 GLS 450, 2021-2023 Maybach GLS 600, AMG GLS 63, 2021-2024 AMG GLE 53, AMG GLE 53 Coupe, and AMG GLE 63 S vehicles. A 48-Volt ground connection under the passenger seat may not be secured properly, resulting in the ground connection overheating. Risk An overheated ground connection can increase the risk of a fire. Remedy Dealers will inspect and tighten the 48-Volt ground connection as necessary, free of charge. Owner notification letters were mailed on May 3, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2024040002. Filed under Gls 450 Campaign NHTSA 24V207000 · Mar 15, 2024
May 20, 202222V365000	Electrical system: software A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders… Over-the-air remedy DetailsHide details for campaign 22V365000 What's wrong Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2022 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, AMG GT-Class, C-Class, E-Class, S-Class, SL-Class, GLC-Class, CLS-Class, GLB-Class, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. An error in the communication module's SIM card software can cause a mobile network connection failure, disabling the emergency call (eCall) system. Risk A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury. Remedy The communication module software will be updated through an Over-the-Air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed July 8, 2022. Owner notification letters will be mailed in phases, on July 8, 2022, May 17, 2024, July 29, 2024, and September 27, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's numbers are for this recall is 2022060005 and 2023110006. Filed under Amg Gls63, Gls 450, Gls450, Gls 550 Campaign NHTSA 22V365000 · May 20, 2022
Feb 5, 202121V058000	Electrical system: software Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash. Over-the-air remedy DetailsHide details for campaign 21V058000 What's wrong Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle model details. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash. Risk Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash. Remedy MBUSA will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall began March 12, 2021. Owners may contact MBUSA customer service at 1-877-762-8267. MBUSA's number for this recall is 2021020025. Filed under Amg Gls63, Gls450, Gls 550 Campaign NHTSA 21V058000 · Feb 5, 2021

Mar 15, 202424V207000

Electrical system: wiring

An overheated ground connection can increase the risk of a fire.

DetailsHide details for campaign 24V207000

What's wrong: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2023-2024 GLE 350, 2020-2024 GLE 450, 2020-2023 GLS 580, GLE 580, 2019-2023 GLS 450, 2021-2023 Maybach GLS 600, AMG GLS 63, 2021-2024 AMG GLE 53, AMG GLE 53 Coupe, and AMG GLE 63 S vehicles. A 48-Volt ground connection under the passenger seat may not be secured properly, resulting in the ground connection overheating.
Risk: An overheated ground connection can increase the risk of a fire.
Remedy: Dealers will inspect and tighten the 48-Volt ground connection as necessary, free of charge. Owner notification letters were mailed on May 3, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2024040002.
Filed under: Gls 450
Campaign: NHTSA 24V207000 · Mar 15, 2024

May 20, 202222V365000

Electrical system: software

A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders…

Over-the-air remedy

DetailsHide details for campaign 22V365000

What's wrong: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2022 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, AMG GT-Class, C-Class, E-Class, S-Class, SL-Class, GLC-Class, CLS-Class, GLB-Class, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. An error in the communication module's SIM card software can cause a mobile network connection failure, disabling the emergency call (eCall) system.
Risk: A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.
Remedy: The communication module software will be updated through an Over-the-Air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed July 8, 2022. Owner notification letters will be mailed in phases, on July 8, 2022, May 17, 2024, July 29, 2024, and September 27, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's numbers are for this recall is 2022060005 and 2023110006.
Filed under: Amg Gls63, Gls 450, Gls450, Gls 550
Campaign: NHTSA 22V365000 · May 20, 2022

Feb 5, 202121V058000

Electrical system: software

Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Over-the-air remedy

DetailsHide details for campaign 21V058000

What's wrong: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle model details. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.
Risk: Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.
Remedy: MBUSA will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall began March 12, 2021. Owners may contact MBUSA customer service at 1-877-762-8267. MBUSA's number for this recall is 2021020025.
Filed under: Amg Gls63, Gls450, Gls 550
Campaign: NHTSA 21V058000 · Feb 5, 2021

Merged from NHTSA model names: Gls 450, Amg Gls63, Gls450, Gls 550. Not every vehicle of a model year is affected by every campaign.

To see whether a recall is still open on your car, enter the VIN at nhtsa.gov/recalls or the Mercedes-Benz recall lookup. Recall repairs are free at a franchised dealer (federal law; see limits).

Owner complaints by component28

NHTSA Complaints API · cached ≤24 h

28Complaints filed

1Involving a crash

2Involving a fire

2Injuries reported

Component	Complaints	%	Crashes	Fires	Injuries
Unknown or other	6	21	0	0	0
Suspension	5	18	0	1	0
Engine	4	14	0	0	0
Engine and engine cooling	4	14	0	1	0
Power train	3	11	0	0	0
Electrical system	3	11	0	0	0
Structure	2	7	0	0	0
Steering	2	7	0	1	0
Air bags	2	7	1	0	2
Service brakes	2	7	0	0	0
Back over prevention	2	7	0	0	0
Seats	1	4	0	0	0
Tires	1	4	0	0	0
Fuel system	1	4	1	0	2
Gasoline	1	4	1	0	2

1 more component with fewer complaints not shown. An owner can tag several components, so percentages add up to more than 100. Complaints are unverified owner reports, de-duplicated by NHTSA ODI number.

Latest reports

Power train
“The contact owns a 2019 Mercedes-Benz GLS450 4Matic. The contact stated that vehicle was taken to the dealer for routine service, and it was discovered that the U-joint on front driveshaft was fractured and needed to be…”
Filed 09/02/2026 · ODI 11761543
Power train
“the vehicle suffered a sudden and catastrophic engine failure while being driven on the freeway at about 60mph. The engine seized and the vehicle lost propulsion creating a serious safety concern”
Filed 08/25/2026 · ODI 11759595
Structure
“The front vehicle hood keep saying it open but is lock keep getting a message saying is open I am afraid is might come out lock and cause me to an accident”
Filed 06/22/2026 · ODI 11745739

Other Mercedes-Benz GLS-Class model years

All years: 2025 · 2024 · 2023 · 2022 · 2021 · 2020 · 2019 · 2018 · 2017

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2019 Mercedes-Benz GLS-Class recall questions

How many recalls does the 2019 Mercedes-Benz GLS-Class have?

NHTSA lists 3 safety recall campaigns for the 2019 Mercedes-Benz GLS-Class. The most recent, 24V207000 (reported March 15, 2024), concerns electrical system. Not every vehicle is covered by every campaign; check a specific car by VIN.

What are the 2019 Mercedes-Benz GLS-Class recalls for?

The largest group is electrical system, with 3 campaigns. Each campaign below lists the defect, the risk and the free remedy.

What is the most common complaint about the 2019 Mercedes-Benz GLS-Class?

Unknown or other is the most-reported component, named in 6 complaints out of 28 filed with NHTSA (21%). Across all complaints, owners reported 1 crash and 2 fires. Complaints are unverified owner reports.

How do I check if a recall is open on my 2019 Mercedes-Benz GLS-Class?

Enter the 17-character VIN at nhtsa.gov/recalls or the Mercedes-Benz recall lookup. That shows campaigns still unrepaired on that exact car. Safety recall repairs are free at a franchised Mercedes-Benz dealer.

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