Representative 2019 model. Photo: Chanokchon, Wikimedia Commons, CC BY-SA 4.0

Recalls & complaints · NHTSA data

2018 Mercedes-Benz GLS-Class recalls

Every recall campaign and owner complaint NHTSA has on file for the 2018 model year. Not every vehicle is affected by every campaign: check a specific car by VIN below.

Recall campaigns: 4
Park-it warnings: 0
Complaints: 22
Latest campaign: May 20, 2022

Recall summary by component4

NHTSA Recalls API · cached ≤24 h

Component	Campaigns	Latest	Campaign IDs
Electrical system	2	May 20, 2022	22V365000 21V058000
Service brakes, hydraulic	1	Aug 16, 2018	18V539000
Latches/locks/linkages	1	Dec 18, 2017	17V816000

Safety recalls4

NHTSA Recalls API · cached ≤24 h

0Park-it warnings

2Fixable over the air

May 20, 2022Latest campaign


May 20, 202222V365000	Electrical system: software A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders… Over-the-air remedy DetailsHide details for campaign 22V365000 What's wrong Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2022 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, AMG GT-Class, C-Class, E-Class, S-Class, SL-Class, GLC-Class, CLS-Class, GLB-Class, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. An error in the communication module's SIM card software can cause a mobile network connection failure, disabling the emergency call (eCall) system. Risk A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury. Remedy The communication module software will be updated through an Over-the-Air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed July 8, 2022. Owner notification letters will be mailed in phases, on July 8, 2022, May 17, 2024, July 29, 2024, and September 27, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's numbers are for this recall is 2022060005 and 2023110006. Filed under Amg Gls63, Gls 450 Campaign NHTSA 22V365000 · May 20, 2022
Feb 5, 202121V058000	Electrical system: software Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash. Over-the-air remedy DetailsHide details for campaign 21V058000 What's wrong Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle model details. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash. Risk Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash. Remedy MBUSA will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall began March 12, 2021. Owners may contact MBUSA customer service at 1-877-762-8267. MBUSA's number for this recall is 2021020025. Filed under Amg Gls63, Gls 450, Gls 550 Campaign NHTSA 21V058000 · Feb 5, 2021
Aug 16, 201818V539000	Service brakes, hydraulic Reduced braking performance can increase the risk of a crash. DetailsHide details for campaign 18V539000 What's wrong Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2018 Mercedes-Benz GLE350 4Matic, GLE350, GLS450 4Matic, GLS550 4matic, GLE43 AMG 4Matic, GLE63 AMG 4Matic, GLE63S AMG 4Matic, and GLS63 AMG 4Matic vehicles. The rear brake caliper pistons on these vehicles may not have been correctly coated, causing gas to become temporarily released into the rear brake hydraulic circuit, reducing braking performance. Risk Reduced braking performance can increase the risk of a crash. Remedy MBUSA will notify owners, and dealers will bleed the rear axle brake system, free of charge. The recall began September 14, 2018. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2018080013. Filed under Amg Gls63, Gls450, Gls550 Campaign NHTSA 18V539000 · Aug 16, 2018
Dec 18, 201717V816000	Latches/locks/linkages: doors latch If the door appears to be locked, the door may be unintentionally opened, increasing the risk of injury. DetailsHide details for campaign 17V816000 What's wrong Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017 GLE400 4Matic, GLE350 4Matic, GLE350, GLE550e 4Matic, GLE43 AMG 4Matic, GLE63 AMG 4Matic, GLS450, GLE63S 4Matic, GLS63 4Matic, S550e, S600, S63 AMG 4Matic, S65 AMG, S550, Mercedes-Maybach S600, Mercedes-Maybach S550 4Matic, GLE43 AMG 4Matic Coupe, GLE63S 4Matic Coupe, 2017-2018 GLS550 4Matic, S550 4Matic, 2018 S450, and S63 AMG 4Matic vehicles. The rear passenger door on the driver side may indicate that it is locked, when it may not be. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 206, "Door Locks and Door Retention Components." Risk If the door appears to be locked, the door may be unintentionally opened, increasing the risk of injury. Remedy MBUSA will notify owners, and dealers will inspect the left rear door lock, replacing it as necessary, free of charge. The recall is expected to begin in January 2018. Owners may contact MBUSA customer service at 1-877-496-3691. Filed under Gls550 Campaign NHTSA 17V816000 · Dec 18, 2017

Merged from NHTSA model names: Amg Gls63, Gls 450, Gls 550, Gls450, Gls550. Not every vehicle of a model year is affected by every campaign.

To see whether a recall is still open on your car, enter the VIN at nhtsa.gov/recalls or the Mercedes-Benz recall lookup. Recall repairs are free at a franchised dealer (federal law; see limits).

Owner complaints by component22

NHTSA Complaints API · cached ≤24 h

22Complaints filed

1Involving a crash

3Involving a fire

0Injuries reported

Component	Complaints	%	Crashes	Fires
Service brakes	5	23	1	1
Suspension	4	18	0	0
Unknown or other	4	18	0	0
Electrical system	3	14	0	1
Engine	2	9	0	2
Structure	2	9	0	0
Power train	2	9	0	0
Forward collision avoidance	1	5	0	1
Fuel/propulsion system	1	5	0	0
Visibility/wiper	1	5	0	0
Seats	1	5	0	0
Air	1	5	0	0
Electronic stability control (ESC)	1	5	0	0
Seat belts	1	5	0	0
Exterior lighting	1	5	0	0

1 more component with fewer complaints not shown. An owner can tag several components, so percentages add up to more than 100. Complaints are unverified owner reports, de-duplicated by NHTSA ODI number.

Latest reports

Suspension
“The contact owns a 2018 Mercedes-Benz GLS 550. The contact stated while driving at various speeds, the vehicle made an abnormal clicking sound when making a right turn, and an abnormal ticking sound at startup.”
Filed 07/06/2026 · ODI 11748540
Service brakes
“January 2023 - Airbag suspension failed. Replaced by Mercedes dealership. December 2024 - Airbag suspension failed. Replaced by Mercedes dealership. April 2024: First brake failure. The brakes stopped while driving.”
Filed 12/05/2025 · ODI 11703281
Service brakes
“Brake brakes are terrible. They have other years that they’ve acknowledge that the break are spongy and at times does not break the GLS has that defect. Also smell of gas fumes inside the vehicle.”
Filed 08/26/2025 · ODI 11683217

Other Mercedes-Benz GLS-Class model years

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2018 Mercedes-Benz GLS-Class recall questions

How many recalls does the 2018 Mercedes-Benz GLS-Class have?

NHTSA lists 4 safety recall campaigns for the 2018 Mercedes-Benz GLS-Class. The most recent, 22V365000 (reported May 20, 2022), concerns electrical system. Not every vehicle is covered by every campaign; check a specific car by VIN.

What are the 2018 Mercedes-Benz GLS-Class recalls for?

The largest group is electrical system, with 2 campaigns. Others: service brakes, hydraulic (1), latches/locks/linkages (1). Each campaign below lists the defect, the risk and the free remedy.

What is the most common complaint about the 2018 Mercedes-Benz GLS-Class?

Service brakes is the most-reported component, named in 5 complaints out of 22 filed with NHTSA (23%). Across all complaints, owners reported 1 crash and 3 fires. Complaints are unverified owner reports.

How do I check if a recall is open on my 2018 Mercedes-Benz GLS-Class?

Enter the 17-character VIN at nhtsa.gov/recalls or the Mercedes-Benz recall lookup. That shows campaigns still unrepaired on that exact car. Safety recall repairs are free at a franchised Mercedes-Benz dealer.

Check a specific Mercedes-Benz by VIN

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