Mercedes-Benz CLS-Class, representative photo
Representative model. Photo: Chanokchon, Wikimedia Commons, CC BY-SA 4.0

Recalls & complaints · NHTSA data

2021 Mercedes-Benz CLS-Class recalls

Every recall campaign and owner complaint NHTSA has on file for the 2021 model year. Not every vehicle is affected by every campaign: check a specific car by VIN below.

Recall campaigns
11
Park-it warnings
0
Complaints
2
Latest campaign
Jun 14, 2024

Recall summary by component11

NHTSA Recalls API · cached ≤24 h
ComponentCampaignsLatestCampaign IDs
Electrical system6Jun 14, 2024
24V44500024V10000022V73300022V53300022V36500021V058000
Steering1Mar 25, 2022
22V189000
Air bags1Jul 12, 2021
21V527000
Seat belts1Jun 25, 2021
21V483000
Back over prevention1May 14, 2021
21V354000
Seats1Apr 1, 2021
21V230000

Safety recalls11

NHTSA Recalls API · cached ≤24 h
0Park-it warnings
3Fixable over the air
Jun 14, 2024Latest campaign
Jun 14, 202424V445000

Electrical system: wiring

An electrical short circuit can increase the risk of a fire.

DetailsHide details for campaign 24V445000
What's wrong
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2019-2021 CLS 53 4MATIC, 2019-2023 E 53 4MATIC Cabriolet, E 53 4MATIC Coupe, E 53 4MATIC Sedan, 2021-2024 GT 43 4MATIC, and 2019-2025 GT 53 4MATIC vehicles. The transmission wiring harness connection might not have been correctly wired during a prior recall repair, and during production. which can expose the electrical connector to corrosion, and result in an electrical short-circuit.
Risk
An electrical short circuit can increase the risk of a fire.
Remedy
Dealers will replace the two-part wiring harness and connector, free of charge. Interim letters, notifying owners of the safety risk, were mailed August 9, 2024. A second notice will be sent once the final remedy is available. Owners may contact MBUSA customer service at 1-877-496-3691. MBUSA's number for this recall is 2024100002/3. This recall supersedes recall 22V-533. Vehicles repaired under the prior recall will still need to have the new remedy performed.
Filed under
Amg Cls53
Campaign
NHTSA 24V445000 · Jun 14, 2024
Feb 9, 202424V100000

Electrical system: wiring

An overheated ground cable increases the risk of a fire.

DetailsHide details for campaign 24V100000
What's wrong
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021-2023 CLS450, E450, E450 All-Terrain, AMG E53, AMG GT43, AMG GT53, and 2021 AMG CLS53 vehicles. The 48-volt ground cable connection located in the engine compartment may not be tightened properly and may result in the ground cable overheating.
Risk
An overheated ground cable increases the risk of a fire.
Remedy
Dealers will inspect the 48-volt ground cable connection and repair it as necessary, free of charge. Owner notification letters were mailed March 22, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2024MMNNNN.
Filed under
Amg Cls53, Cls450
Campaign
NHTSA 24V100000 · Feb 9, 2024
Sep 30, 202222V733000

Electrical system: 12v/24v/48v battery

The inability to operate safety features (eCall system, hazard lights, electric seats, or automatic door locks) can increase the risk of injury during a crash.

DetailsHide details for campaign 22V733000
What's wrong
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2019-2022 CLS450 Coupe and AMG E53, 2019-2021 AMG CLS53 Coupe, and 2021-2022 E450 vehicles. The 12-Volt battery in the trunk may not be properly secured, which, in the event of a crash, can cause electrical connection failure, disabling various safety features including, emergency call (eCall) system, electric seat adjustment, hazard warning lights, and automatic door locks.
Risk
The inability to operate safety features (eCall system, hazard lights, electric seats, or automatic door locks) can increase the risk of injury during a crash.
Remedy
Dealers will secure the 12V battery, free of charge. Owner notification letters were mailed January 20, 2023. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2022100009.
Filed under
Amg Cls53, Cls450
Campaign
NHTSA 22V733000 · Sep 30, 2022
Jul 22, 202222V533000

Electrical system: wiring

An electrical short-circuit can increase the risk of a fire.

DetailsHide details for campaign 22V533000
What's wrong
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021-2022 AMG GT43, 2019-2022 AMG E53, E53 Coupe, E53 Cabriolet, AMG GT53, and 2019-2021 AMG CLS53 vehicles. The transmission wiring harness may be misrouted, which can expose the electrical connector to corrosion, and result in an electrical short-circuit.
Risk
An electrical short-circuit can increase the risk of a fire.
Remedy
Dealers will inspect and repair the electrical connector, as necessary. Dealers will also reroute the harness and install an additional bracket. All repairs will be performed free of charge. Owner notification letters were mailed October 14, 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2022080010.
Filed under
Amg Cls53
Campaign
NHTSA 22V533000 · Jul 22, 2022
May 20, 202222V365000

Electrical system: software

A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders…

Over-the-air remedy
DetailsHide details for campaign 22V365000
What's wrong
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2022 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, AMG GT-Class, C-Class, E-Class, S-Class, SL-Class, GLC-Class, CLS-Class, GLB-Class, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. An error in the communication module's SIM card software can cause a mobile network connection failure, disabling the emergency call (eCall) system.
Risk
A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.
Remedy
The communication module software will be updated through an Over-the-Air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed July 8, 2022. Owner notification letters will be mailed in phases, on July 8, 2022, May 17, 2024, July 29, 2024, and September 27, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's numbers are for this recall is 2022060005 and 2023110006.
Filed under
Amg Cls53, Cls 450
Campaign
NHTSA 22V365000 · May 20, 2022
Mar 25, 202222V189000

Steering: steering wheel/handle bar

Deactivated hands-off detection will prevent DISTRONIC system features from functioning, including warnings to grab the steering wheel and calling first responders as…

DetailsHide details for campaign 22V189000
What's wrong
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021-2022 C-Class, E-Class, S-Class, SL, EClass Coupe/Convertible, CLS, AMG GT 4-doors Coupe, and EQS vehicles with a heated leather steering wheel. Due to a software error in the hand detection control unit, the hands-off detection might not detect when the driver's hands are away from the steering wheel when using the Active Distance Assist DISTRONIC system.
Risk
Deactivated hands-off detection will prevent DISTRONIC system features from functioning, including warnings to grab the steering wheel and calling first responders as part of the Active Emergency Stop Assist, which can increase the risk of a crash or injury.
Remedy
Dealers will update the hand detection control unit software for the DISTRONIC system, free of charge. Owner notification letters were mailed May 6, 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2022040010.
Filed under
Amg Cls53
Campaign
NHTSA 22V189000 · Mar 25, 2022

Merged from NHTSA model names: Amg Cls53, Cls450, Cls 450. Not every vehicle of a model year is affected by every campaign.

To see whether a recall is still open on your car, enter the VIN at nhtsa.gov/recalls or the Mercedes-Benz recall lookup. Recall repairs are free at a franchised dealer (federal law; see limits).

Owner complaints by component2

NHTSA Complaints API · cached ≤24 h
2Complaints filed
0Involving a crash
0Involving a fire
0Injuries reported
ComponentShareComplaints%CrashesFiresInjuries
Electrical system150000
Wheels150000

An owner can tag several components, so percentages add up to more than 100. Complaints are unverified owner reports, de-duplicated by NHTSA ODI number, merged from NHTSA model names AMG CLS53, CLS-Class.

Latest reports

  • Electrical system

    “The contact owns a 2021 Mercedes-Benz AMG CLS53. The contact stated that she drove the vehicle for two seconds when the active brake assist inadvertently engaged without warning.”

    Filed 08/17/2022 · ODI 11479794
  • Wheels

    “During a trip driving from Sedona to San Diego, the rear passenger side rim (Part No. 25740120007x23) (see Picture1) failed with a through crack on the shoulder opposite the spoke side (see Picture2).”

    Filed 07/04/2022 · ODI 11472277

Other Mercedes-Benz CLS-Class model years

All years: 2023 · 2022 · 2021 · 2020 · 2019 · 2015 · 2014 · 2013 · 2012 · 2011 · 2010 · 2009 · 2008 · 2007 · 2006

Other Mercedes-Benz models

All Mercedes-Benz models and years →

2021 Mercedes-Benz CLS-Class recall questions

How many recalls does the 2021 Mercedes-Benz CLS-Class have?

NHTSA lists 11 safety recall campaigns for the 2021 Mercedes-Benz CLS-Class. The most recent, 24V445000 (reported June 14, 2024), concerns electrical system. Not every vehicle is covered by every campaign; check a specific car by VIN.

What are the 2021 Mercedes-Benz CLS-Class recalls for?

The largest group is electrical system, with 6 campaigns. Others: steering (1), air bags (1), seat belts (1). Each campaign below lists the defect, the risk and the free remedy.

What is the most common complaint about the 2021 Mercedes-Benz CLS-Class?

Electrical system is the most-reported component, named in 1 complaint out of 2 filed with NHTSA (50%). Complaints are unverified owner reports.

How do I check if a recall is open on my 2021 Mercedes-Benz CLS-Class?

Enter the 17-character VIN at nhtsa.gov/recalls or the Mercedes-Benz recall lookup. That shows campaigns still unrepaired on that exact car. Safety recall repairs are free at a franchised Mercedes-Benz dealer.

Check a specific Mercedes-Benz by VIN

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