Mercedes-Benz CLS-Class, representative photo
Representative 2021 model. Photo: Chanokchon, Wikimedia Commons, CC BY-SA 4.0

Recalls & complaints · NHTSA data

2022 Mercedes-Benz CLS-Class recalls

Every recall campaign and owner complaint NHTSA has on file for the 2022 model year. Not every vehicle is affected by every campaign: check a specific car by VIN below.

Recall campaigns
6
Park-it warnings
0
Complaints
3
Latest campaign
Feb 9, 2024

Recall summary by component6

NHTSA Recalls API · cached ≤24 h
ComponentCampaignsLatestCampaign IDs
Electrical system3Feb 9, 2024
24V10000022V73300022V365000
Fuel system, gasoline1Jun 26, 2023
23V445000
Steering1Mar 25, 2022
22V189000
Seat belts1Jun 25, 2021
21V483000

Safety recalls6

NHTSA Recalls API · cached ≤24 h
0Park-it warnings
1Fixable over the air
Feb 9, 2024Latest campaign
Feb 9, 202424V100000

Electrical system: wiring

An overheated ground cable increases the risk of a fire.

DetailsHide details for campaign 24V100000
What's wrong
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021-2023 CLS450, E450, E450 All-Terrain, AMG E53, AMG GT43, AMG GT53, and 2021 AMG CLS53 vehicles. The 48-volt ground cable connection located in the engine compartment may not be tightened properly and may result in the ground cable overheating.
Risk
An overheated ground cable increases the risk of a fire.
Remedy
Dealers will inspect the 48-volt ground cable connection and repair it as necessary, free of charge. Owner notification letters were mailed March 22, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2024MMNNNN.
Filed under
Cls450
Campaign
NHTSA 24V100000 · Feb 9, 2024
Jun 26, 202323V445000

Fuel system, gasoline: delivery fuel pump

A loss of drive power can increase the risk of a crash.

DetailsHide details for campaign 23V445000
What's wrong
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021-2023 C-Class, E-Class, S-Class, CLS, SL, GT, GLC, GLE, GLS, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle details. The fuel pump may shutdown, which can result in a loss of drive power.
Risk
A loss of drive power can increase the risk of a crash.
Remedy
Dealers will replace the fuel pump, free of charge. Owner notification letters were mailed on June 14, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2023070012.
Filed under
Cls 450
Campaign
NHTSA 23V445000 · Jun 26, 2023
Sep 30, 202222V733000

Electrical system: 12v/24v/48v battery

The inability to operate safety features (eCall system, hazard lights, electric seats, or automatic door locks) can increase the risk of injury during a crash.

DetailsHide details for campaign 22V733000
What's wrong
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2019-2022 CLS450 Coupe and AMG E53, 2019-2021 AMG CLS53 Coupe, and 2021-2022 E450 vehicles. The 12-Volt battery in the trunk may not be properly secured, which, in the event of a crash, can cause electrical connection failure, disabling various safety features including, emergency call (eCall) system, electric seat adjustment, hazard warning lights, and automatic door locks.
Risk
The inability to operate safety features (eCall system, hazard lights, electric seats, or automatic door locks) can increase the risk of injury during a crash.
Remedy
Dealers will secure the 12V battery, free of charge. Owner notification letters were mailed January 20, 2023. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2022100009.
Filed under
Cls450
Campaign
NHTSA 22V733000 · Sep 30, 2022
May 20, 202222V365000

Electrical system: software

A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders…

Over-the-air remedy
DetailsHide details for campaign 22V365000
What's wrong
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2022 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, AMG GT-Class, C-Class, E-Class, S-Class, SL-Class, GLC-Class, CLS-Class, GLB-Class, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. An error in the communication module's SIM card software can cause a mobile network connection failure, disabling the emergency call (eCall) system.
Risk
A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.
Remedy
The communication module software will be updated through an Over-the-Air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed July 8, 2022. Owner notification letters will be mailed in phases, on July 8, 2022, May 17, 2024, July 29, 2024, and September 27, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's numbers are for this recall is 2022060005 and 2023110006.
Filed under
Cls 450
Campaign
NHTSA 22V365000 · May 20, 2022
Mar 25, 202222V189000

Steering: steering wheel/handle bar

Deactivated hands-off detection will prevent DISTRONIC system features from functioning, including warnings to grab the steering wheel and calling first responders as…

DetailsHide details for campaign 22V189000
What's wrong
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021-2022 C-Class, E-Class, S-Class, SL, EClass Coupe/Convertible, CLS, AMG GT 4-doors Coupe, and EQS vehicles with a heated leather steering wheel. Due to a software error in the hand detection control unit, the hands-off detection might not detect when the driver's hands are away from the steering wheel when using the Active Distance Assist DISTRONIC system.
Risk
Deactivated hands-off detection will prevent DISTRONIC system features from functioning, including warnings to grab the steering wheel and calling first responders as part of the Active Emergency Stop Assist, which can increase the risk of a crash or injury.
Remedy
Dealers will update the hand detection control unit software for the DISTRONIC system, free of charge. Owner notification letters were mailed May 6, 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2022040010.
Filed under
Cls450
Campaign
NHTSA 22V189000 · Mar 25, 2022
Jun 25, 202121V483000

Seat belts: rear/other retractor

An unsecured child restraint system can increase the risk of injury during a crash.

DetailsHide details for campaign 21V483000
What's wrong
Mercedes-Benz, LLC (MBUSA) is recalling certain 2021 G550, AMG G63, E350, E450, AMG CLS53, AMG E53, AMG GT43, AMG GT53, AMG GT63, 2021-2022 CLS450, and AMG E63 vehicles. The rear seat belt automatic locking retractors may deactivate early, which can prevent the child restraint system from securing properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Risk
An unsecured child restraint system can increase the risk of injury during a crash.
Remedy
Dealers will inspect, and replace as necessary, the rear seat belt assemblies, free of charge. Owners notified of the voluntary recall campaign by an interim letter on August 13, 2021. A final letter was mailed on September 24, 2021. Owners may contact MBUSA customer service at 1-800-367-6372.
Filed under
Cls450
Campaign
NHTSA 21V483000 · Jun 25, 2021

Merged from NHTSA model names: Cls450, Cls 450. Not every vehicle of a model year is affected by every campaign.

To see whether a recall is still open on your car, enter the VIN at nhtsa.gov/recalls or the Mercedes-Benz recall lookup. Recall repairs are free at a franchised dealer (federal law; see limits).

Owner complaints by component3

NHTSA Complaints API · cached ≤24 h
3Complaints filed
1Involving a crash
0Involving a fire
2Injuries reported
ComponentShareComplaints%CrashesFiresInjuries
Wheels133000
Power train133000
Electrical system133000
Engine133000
Air bags133102

An owner can tag several components, so percentages add up to more than 100. Complaints are unverified owner reports, de-duplicated by NHTSA ODI number.

Latest reports

  • Wheels

    “The contact owns a 2022 Mercedes-Benz CLS450. The contact stated while driving at an undisclosed speed, the driver's side front tire had a blowout.”

    Filed 11/25/2024 · ODI 11627357
  • Power train

    “While driving in traffic, a warning box appeared indicating a problem with the 48volt charging system. The A/C system stopped working (in 115 degree heat) and engine power was reduced to crawl speeds.”

    Filed 09/25/2023 · ODI 11546289
  • Air bags

    “The contact owns a 2022 Mercedes-Benz CLS450. The contact stated that while driving approximately 35 MPH the vehicle crashed into the rear of another vehicle.”

    Filed 08/22/2023 · ODI 11540102

Other Mercedes-Benz CLS-Class model years

All years: 2023 · 2022 · 2021 · 2020 · 2019 · 2015 · 2014 · 2013 · 2012 · 2011 · 2010 · 2009 · 2008 · 2007 · 2006

Other Mercedes-Benz models

All Mercedes-Benz models and years →

2022 Mercedes-Benz CLS-Class recall questions

How many recalls does the 2022 Mercedes-Benz CLS-Class have?

NHTSA lists 6 safety recall campaigns for the 2022 Mercedes-Benz CLS-Class. The most recent, 24V100000 (reported February 9, 2024), concerns electrical system. Not every vehicle is covered by every campaign; check a specific car by VIN.

What are the 2022 Mercedes-Benz CLS-Class recalls for?

The largest group is electrical system, with 3 campaigns. Others: fuel system, gasoline (1), steering (1), seat belts (1). Each campaign below lists the defect, the risk and the free remedy.

What is the most common complaint about the 2022 Mercedes-Benz CLS-Class?

Wheels is the most-reported component, named in 1 complaint out of 3 filed with NHTSA (33%). Across all complaints, owners reported 1 crash and 0 fires. Complaints are unverified owner reports.

How do I check if a recall is open on my 2022 Mercedes-Benz CLS-Class?

Enter the 17-character VIN at nhtsa.gov/recalls or the Mercedes-Benz recall lookup. That shows campaigns still unrepaired on that exact car. Safety recall repairs are free at a franchised Mercedes-Benz dealer.

Check a specific Mercedes-Benz by VIN

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