Representative 2011 model. Photo: Peżot, Wikimedia Commons, CC0

Recalls & complaints · NHTSA data

2009 Mercedes-Benz CLS-Class recalls

Every recall campaign and owner complaint NHTSA has on file for the 2009 model year. Not every vehicle is affected by every campaign: check a specific car by VIN below.

Recall campaigns: 3
Park-it warnings: 0
Complaints: 6
Latest campaign: Nov 19, 2024

Recall summary by component3

NHTSA Recalls API · cached ≤24 h

Component	Campaigns	Latest	Campaign IDs
Visibility	3	Nov 19, 2024	24V874000 22V954000 19V918000

Safety recalls3

NHTSA Recalls API · cached ≤24 h

0Park-it warnings

0Fixable over the air

Nov 19, 2024Latest campaign


Nov 19, 202424V874000	Visibility: sun/moon roof assembly A detached sunroof panel can become a road hazard, increasing the risk of a crash. DetailsHide details for campaign 24V874000 What's wrong Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2001-2011 C-Class, CLK, E-Class, and CLS vehicles. Please see the recall report for a complete list of models and model years. The glass sunroof panel may not be properly secured and can detach. Risk A detached sunroof panel can become a road hazard, increasing the risk of a crash. Remedy Dealers will inspect and replace the sunroof panel as necessary, free of charge. Owner notification letters were mailed January 10, 2025. Owners may contact MBUSA customer service at 1-800-367-6372. This recall is an expansion of previous NHTSA recall number 22V-954. MBUSA's number for this recall is 2024120001/2/3. Campaign NHTSA 24V874000 · Nov 19, 2024
Dec 23, 202222V954000	Visibility: sun/moon roof assembly A detached sunroof panel may become a road hazard, increasing the risk of a crash. DetailsHide details for campaign 22V954000 What's wrong Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2001-2011 C-Class, CLK, E-Class, and CLS vehicles. Please refer to MBUSA's recall report for specific vehicle model details. The glass sunroof panel may not be properly secured and may detach. Risk A detached sunroof panel may become a road hazard, increasing the risk of a crash. Remedy Dealers will inspect and replace the sunroof panel as necessary free of charge. Owner notification letters were mailed February 3, 2023. Owners may contact MBUSA customer service at 1-800-367-6372. This recall expands NHTSA recall number 19V-918. MBUSA's numbers for this recall are 2023010004, 2023010005, and 2023010006. Campaign NHTSA 22V954000 · Dec 23, 2022
Dec 20, 201919V918000	Visibility: sun/moon roof assembly A detached glass panel can separate from the vehicle and become a road hazard, increasing the risk of a crash. DetailsHide details for campaign 19V918000 What's wrong Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2001-2011 vehicles. The bonding between the glass panel and the sliding roof frame may deteriorate, possibly resulting in the glass panel detaching from the vehicle. For a full list of the affected models visit: https://static.nhtsa.gov/odi/rcl/2019/RMISC-19V918-4126.pdf Risk A detached glass panel can separate from the vehicle and become a road hazard, increasing the risk of a crash. Remedy MBUSA will notify owners, and dealers will inspect the glass panel bonding and replace the sliding roof, as necessary, free of charge. The recall began July 10, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020040011. Campaign NHTSA 19V918000 · Dec 20, 2019

Nov 19, 202424V874000

Visibility: sun/moon roof assembly

A detached sunroof panel can become a road hazard, increasing the risk of a crash.

DetailsHide details for campaign 24V874000

What's wrong: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2001-2011 C-Class, CLK, E-Class, and CLS vehicles. Please see the recall report for a complete list of models and model years. The glass sunroof panel may not be properly secured and can detach.
Risk: A detached sunroof panel can become a road hazard, increasing the risk of a crash.
Remedy: Dealers will inspect and replace the sunroof panel as necessary, free of charge. Owner notification letters were mailed January 10, 2025. Owners may contact MBUSA customer service at 1-800-367-6372. This recall is an expansion of previous NHTSA recall number 22V-954. MBUSA's number for this recall is 2024120001/2/3.
Campaign: NHTSA 24V874000 · Nov 19, 2024

Dec 23, 202222V954000

Visibility: sun/moon roof assembly

A detached sunroof panel may become a road hazard, increasing the risk of a crash.

DetailsHide details for campaign 22V954000

What's wrong: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2001-2011 C-Class, CLK, E-Class, and CLS vehicles. Please refer to MBUSA's recall report for specific vehicle model details. The glass sunroof panel may not be properly secured and may detach.
Risk: A detached sunroof panel may become a road hazard, increasing the risk of a crash.
Remedy: Dealers will inspect and replace the sunroof panel as necessary free of charge. Owner notification letters were mailed February 3, 2023. Owners may contact MBUSA customer service at 1-800-367-6372. This recall expands NHTSA recall number 19V-918. MBUSA's numbers for this recall are 2023010004, 2023010005, and 2023010006.
Campaign: NHTSA 22V954000 · Dec 23, 2022

Dec 20, 201919V918000

Visibility: sun/moon roof assembly

A detached glass panel can separate from the vehicle and become a road hazard, increasing the risk of a crash.

DetailsHide details for campaign 19V918000

What's wrong: Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2001-2011 vehicles. The bonding between the glass panel and the sliding roof frame may deteriorate, possibly resulting in the glass panel detaching from the vehicle. For a full list of the affected models visit: https://static.nhtsa.gov/odi/rcl/2019/RMISC-19V918-4126.pdf
Risk: A detached glass panel can separate from the vehicle and become a road hazard, increasing the risk of a crash.
Remedy: MBUSA will notify owners, and dealers will inspect the glass panel bonding and replace the sliding roof, as necessary, free of charge. The recall began July 10, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020040011.
Campaign: NHTSA 19V918000 · Dec 20, 2019

To see whether a recall is still open on your car, enter the VIN at nhtsa.gov/recalls or the Mercedes-Benz recall lookup. Recall repairs are free at a franchised dealer (federal law; see limits).

Owner complaints by component6

NHTSA Complaints API · cached ≤24 h

6Complaints filed

2Involving a crash

0Involving a fire

7Injuries reported

Component	Complaints	%	Crashes	Injuries
Air bags	2	33	2	2
Suspension	1	17	0	0
Tires	1	17	0	0
Power train	1	17	0	5
Engine	1	17	0	5
Fuel/propulsion system	1	17	0	5
Electrical system	1	17	0	0
Exterior lighting	1	17	0	0
Service brakes	1	17	0	0

An owner can tag several components, so percentages add up to more than 100. Complaints are unverified owner reports, de-duplicated by NHTSA ODI number.

Latest reports

Air bags
“Tl* the contact owns a 2009 mercedes-benz cls550. While driving 60 mph, the vehicle hydroplaned and crashed into a guardrail. None of the air bags deployed. A police report was filed.”
Filed 10/31/2017 · ODI 11041817
Suspension
“The issues regarding the mercedes airmatic suspension system have been widely known for years, and mercedes never made an effort to mitigate the mercedes loyal owners excessive expense to cover the repair.”
Filed 04/27/2017 · ODI 10981041
Tires
“Tl* the contact owns a 2009 mercedes-benz cls550 equipped with sentry thunder d7 tires, size: 275/30/r20. The contact stated that the rear tires exhibited thread separation.”
Filed 10/12/2016 · ODI 10915588

Other Mercedes-Benz CLS-Class model years

All years: 2023 · 2022 · 2021 · 2020 · 2019 · 2015 · 2014 · 2013 · 2012 · 2011 · 2010 · 2009 · 2008 · 2007 · 2006

Other Mercedes-Benz models

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2009 Mercedes-Benz CLS-Class recall questions

How many recalls does the 2009 Mercedes-Benz CLS-Class have?

NHTSA lists 3 safety recall campaigns for the 2009 Mercedes-Benz CLS-Class. The most recent, 24V874000 (reported November 19, 2024), concerns visibility. Not every vehicle is covered by every campaign; check a specific car by VIN.

What are the 2009 Mercedes-Benz CLS-Class recalls for?

The largest group is visibility, with 3 campaigns. Each campaign below lists the defect, the risk and the free remedy.

What is the most common complaint about the 2009 Mercedes-Benz CLS-Class?

Air bags is the most-reported component, named in 2 complaints out of 6 filed with NHTSA (33%). Across all complaints, owners reported 2 crashs and 0 fires. Complaints are unverified owner reports.

How do I check if a recall is open on my 2009 Mercedes-Benz CLS-Class?

Enter the 17-character VIN at nhtsa.gov/recalls or the Mercedes-Benz recall lookup. That shows campaigns still unrepaired on that exact car. Safety recall repairs are free at a franchised Mercedes-Benz dealer.

Check a specific Mercedes-Benz by VIN

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