Mercedes-Benz Sprinter, representative photo
Representative model. Photo: mark.mitchell.brown, Wikimedia Commons, CC BY-SA 2.0

Recalls & complaints · NHTSA data

2010 Mercedes-Benz Sprinter recalls

Every recall campaign and owner complaint NHTSA has on file for the 2010 model year. Not every vehicle is affected by every campaign: check a specific car by VIN below.

Recall campaigns
7
Park-it warnings
0
Complaints
19
Latest campaign
Jul 28, 2017

Recall summary by component7

NHTSA Recalls API · cached ≤24 h
ComponentCampaignsLatestCampaign IDs
Air bags2Jul 28, 2017
17V47900016V077000
Equipment adaptive/mobility1Nov 5, 2014
14V706000
Seat belts1Mar 30, 2011
11V210000
Structure1Dec 29, 2010
10V655000
Equipment1Dec 21, 2010
10V642000
Fuel system, gasoline1Jun 29, 2010
10V294000

Safety recalls7

NHTSA Recalls API · cached ≤24 h
0Park-it warnings
0Fixable over the air
Jul 28, 2017Latest campaign
Jul 28, 201717V479000

Air bags: frontal passenger side

An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.

DetailsHide details for campaign 17V479000
What's wrong
Daimler Vans USA, LLC (DVUSA) is recalling certain 2010-2011 Freightliner and Mercedes Benz Sprinter 2500 and 3500 vehicles. These vehicles are equipped with certain air bag inflators assembled into the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
Risk
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Remedy
DVUSA will notify owners, and dealers will replace the front passenger side air bag, free of charge. The began on January 12, 2018. Owners may contact DVUSA customer service at 1-877-762-8267. Note: This recall partially supersedes recall 16V-379.
Filed under
Sprinter 2500, Sprinter 3500
Campaign
NHTSA 17V479000 · Jul 28, 2017
Feb 10, 201616V077000

Air bags: frontal driver side

In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the vehicle occupants…

DetailsHide details for campaign 16V077000
What's wrong
Daimler Vans USA, LLC (Daimler Vans) is recalling certain model year 2007-2009 Dodge Sprinter 2500 and 3500 vehicles manufactured July 1, 2006, to July 31, 2008, 2007-2014 Freightliner Sprinter 2500 and 3500 vehicles manufactured July 1, 2006, to July 1, 2014, and 2010-2014 Mercedes Benz Sprinter 2500 and 3500 vehicles manufactured July 1, 2010, to July 1, 2014. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to rupture.
Risk
In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
Remedy
Daimler Vans will notify the Mercedes-Benz and Freightliner owners and Fiat Chrysler will notify the Dodge owners. The respective dealers will replace the driver frontal air bag inflator, free of charge. The recall began March 31, 2017. Mercedes-Benz and Freightliner owners may contact Daimler Van's customer service at 1-877-762-8267. Dodge owners may contact Fiat Chrysler customer service at 1-800-853-1403.
Filed under
Sprinter 2500, Sprinter 3500
Campaign
NHTSA 16V077000 · Feb 10, 2016
Nov 5, 201414V706000

Equipment adaptive/mobility

If the platform side plates crack, the lift platform can separate from the lift and come to rest against the vehicle's lift door.

DetailsHide details for campaign 14V706000
What's wrong
Cummings Mobility Conversion & Supply (Cummings) is recalling certain model year 2006-2014 Ford E-150, E-250, E-350, Chevrolet Express, 2006-2008 Dodge Sprinter, and 2009-2014 Mercedes-Benz Sprinter, and 2013 Ford Transit Connect vehicles manufactured January 1, 2006, to October 8, 2014, equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts manufactured by Ricon Corporation after January 1, 2006. The platform side plate of the affected wheelchair lifts may crack.
Risk
If the platform side plates crack, the lift platform can separate from the lift and come to rest against the vehicle's lift door. When the doors are opened, the platform may fall out, increasing the risk of injury to the lift operator.
Remedy
Cummings will notify owners to take buses to a Ricon dealer or service center who will install supplemental platform support bumpers. Any platform that has already started cracking will be replaced, free of charge. The recall began January 13, 2015. Owners may contact Cumming's customer service at 1-800-639-5438 or Ricon customer service at 1-800-322-2884. Cumming's number for this recall is 14E-041.
Filed under
Sprinter 3500
Campaign
NHTSA 14V706000 · Nov 5, 2014
Mar 30, 201111V210000

Seat belts

IN THE EVENT OF A CRASH, THE SAFETY BELTS IN THESE VEHICLES MAY NOT PERFORM AS REQUIRED SUCH THAT A SEAT OCCUPANT MAY NOT BE PROPERLY RESTRAINED, INCREASING THE RISK OF…

DetailsHide details for campaign 11V210000
What's wrong
MERCEDES-BENZ IS RECALLING CERTAIN MODEL YEAR 2008-2011 2500 AND 3500 SPRINTER VEHICLES EQUIPPED WITH AN OPTIONAL THREE-SEAT BENCH IN THE PASSENGER COMPARTMENT. THE SEAT BENCHES IN THE SECOND SEATING ROW MAY HAVE BEEN EQUIPPED WITH SAFETY BELTS THAT DO NOT MEET THE MINIMUM REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD 208, "OCCUPANT PROTECTION IN INTERIOR IMPACT," AND MOTOR VEHICLE SAFETY STANDARD 209, "SEAT BELT ASSEMBLIES." FIRST, THOSE SAFETY BELTS MAY NOT LOCK AS REQUIRED. SECOND, THE ASSEMBLY LOOP MAY NOT PERFORM TO MINIMUM FORCE REQUIREMENTS.
Risk
IN THE EVENT OF A CRASH, THE SAFETY BELTS IN THESE VEHICLES MAY NOT PERFORM AS REQUIRED SUCH THAT A SEAT OCCUPANT MAY NOT BE PROPERLY RESTRAINED, INCREASING THE RISK OF INJURY OR DEATH IN THE EVENT OF A CRASH.
Remedy
MERCEDES-BENZ WILL INSPECT AND REPLACE ANY SEAT BELT ASSEMBLIES THAT DO NOT MEET THE REQUIREMENTS FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JULY 15, 2011. OWNERS MAY CONTACT MERCEDES-BENZ AT 843-695-5000.
Filed under
Sprinter 2500, Sprinter 3500
Campaign
NHTSA 11V210000 · Mar 30, 2011
Dec 29, 201010V655000

Structure

IN THE EVENT OF A VEHICLE CRASH, THE VEHICLES MAY NOT PROVIDE THE PROTECTION REQUIRED BY THE STANDARD IF AN OCCUPANT STRIKES THE A-PILLAR TRIM.

DetailsHide details for campaign 10V655000
What's wrong
MERCEDES BENZ IS RECALLING CERTAIN MODEL YEAR 2007 AND 2010 2500 AND 3500 SPRINTER VEHICLES. THE CORRECT INTERIOR TRIM COVERING THE A-PILLARS MAY NOT HAVE BEEN INSTALLED. IF INCORRECT TRIM WAS INSTALLED ON A VEHICLE, THE VEHICLE WOULD FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD 201, "OCCUPANT PROTECTION IN INTERIOR IMPACT."
Risk
IN THE EVENT OF A VEHICLE CRASH, THE VEHICLES MAY NOT PROVIDE THE PROTECTION REQUIRED BY THE STANDARD IF AN OCCUPANT STRIKES THE A-PILLAR TRIM.
Remedy
MERCEDES-BENZ WILL CHECK TO SEE IF THE CORRECT TRIM COVER WAS INSTALLED AND, IF NOT, REPLACE THAT TRIM COVER WITH THE CORRECT ONE. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING FEBRUARY 2011. OWNERS MAY CONTACT MERCEDES-BENZ AT 843-695-5000.
Filed under
Sprinter 2500, Sprinter 3500
Campaign
NHTSA 10V655000 · Dec 29, 2010
Dec 21, 201010V642000

Equipment

THE EMERGENCY EXIT WINDOW MAY SEPARATE FROM THE BODY AND COULD FALL INCREASING THE RISK OF INJURIES TO THE PASSENGER OR DRIVER.

DetailsHide details for campaign 10V642000
What's wrong
SPRINTER IS RECALLING CERTAIN MODEL YEAR 2010-2011 FREIGHTLINER 2500 SPRINTER AND MERCEDES-BENZ SPRINTER VEHICLES EQUIPPED WITH AN EMERGENCY EXIT WINDOW. THE ADHESIVE BOND BETWEEN THE GLASS AND THE HINGE ON THE TOP OF THE WINDOW MAY LOOSEN.
Risk
THE EMERGENCY EXIT WINDOW MAY SEPARATE FROM THE BODY AND COULD FALL INCREASING THE RISK OF INJURIES TO THE PASSENGER OR DRIVER.
Remedy
DEALERS WILL REPLACE THE EMERGENCY EXIT WINDOW IF NECESSARY FREE OF CHARGE. THE SAFETY RECALL BEGAN ON FEBRUARY 11, 2011. OWNERS MAY CONTACT SPRINTER AT 1-201-573-0600.
Filed under
Sprinter 2500
Campaign
NHTSA 10V642000 · Dec 21, 2010

Merged from NHTSA model names: Sprinter 2500, Sprinter 3500. Not every vehicle of a model year is affected by every campaign.

To see whether a recall is still open on your car, enter the VIN at nhtsa.gov/recalls or the Mercedes-Benz recall lookup. Recall repairs are free at a franchised dealer (federal law; see limits).

Owner complaints by component19

NHTSA Complaints API · cached ≤24 h
19Complaints filed
0Involving a crash
0Involving a fire
0Injuries reported
ComponentShareComplaints%CrashesFiresInjuries
Air bags632000
Engine316000
Fuel/propulsion system211000
Steering211000
Electrical system211000
Exterior lighting211000
Vehicle speed control15000
Electronic stability control (ESC)15000
Tires15000
Unknown or other15000
Visibility15000
Structure15000
Fuel system15000
Diesel15000
Service brakes15000

1 more component with fewer complaints not shown. An owner can tag several components, so percentages add up to more than 100. Complaints are unverified owner reports, de-duplicated by NHTSA ODI number, merged from NHTSA model names Sprinter 2500, Sprinter 3500, Sprinter 906.

Latest reports

  • Fuel/propulsion system

    “Safety Concerns Regarding Eberspächer Diesel Heaters in My 2010 Sprinter This complaint outlines critical safety concerns identified with the two Eberspächer diesel heaters in my 2010 Sprinter van, originally installed…”

    Filed 04/02/2024 · ODI 11580600
  • Service brakes

    “The contact owns a 2010 Mercedes-Benz Sprinter 3500. The contact stated that while driving at various speeds, the brake pedal would depress to the floorboard without warning.”

    Filed 09/08/2021 · ODI 11432113
  • Steering

    “My 2010 mercedes is having a series of issues that it should not be having and this is unfair to consumers, there should be way more then 4 recalls listed on this vehicle year make and model.”

    Filed 02/22/2021 · ODI 11397423

Other Mercedes-Benz Sprinter model years

All years: 2025 · 2024 · 2023 · 2022 · 2021 · 2020 · 2019 · 2018 · 2017 · 2016 · 2015 · 2014 · 2013 · 2012 · 2011 · 2010

Other Mercedes-Benz models

All Mercedes-Benz models and years →

2010 Mercedes-Benz Sprinter recall questions

How many recalls does the 2010 Mercedes-Benz Sprinter have?

NHTSA lists 7 safety recall campaigns for the 2010 Mercedes-Benz Sprinter. The most recent, 17V479000 (reported July 28, 2017), concerns air bags. Not every vehicle is covered by every campaign; check a specific car by VIN.

What are the 2010 Mercedes-Benz Sprinter recalls for?

The largest group is air bags, with 2 campaigns. Others: equipment adaptive/mobility (1), seat belts (1), structure (1). Each campaign below lists the defect, the risk and the free remedy.

What is the most common complaint about the 2010 Mercedes-Benz Sprinter?

Air bags is the most-reported component, named in 6 complaints out of 19 filed with NHTSA (32%). Complaints are unverified owner reports.

How do I check if a recall is open on my 2010 Mercedes-Benz Sprinter?

Enter the 17-character VIN at nhtsa.gov/recalls or the Mercedes-Benz recall lookup. That shows campaigns still unrepaired on that exact car. Safety recall repairs are free at a franchised Mercedes-Benz dealer.

Check a specific Mercedes-Benz by VIN

0/17
Free · No signup · US-market vehicles, 1981+

Need the factory options too? See the Mercedes-Benz build sheet & window sticker guide.