Mercedes-Benz Sprinter, representative photo
Representative model. Photo: Aciarium, Wikimedia Commons, CC BY 4.0

Recalls & complaints · NHTSA data

2023 Mercedes-Benz Sprinter recalls

Every recall campaign and owner complaint NHTSA has on file for the 2023 model year. Not every vehicle is affected by every campaign: check a specific car by VIN below.

Recall campaigns
7
Park-it warnings
0
Complaints
38
Latest campaign
Oct 24, 2025

Recall summary by component7

NHTSA Recalls API · cached ≤24 h
ComponentCampaignsLatestCampaign IDs
Structure3Oct 24, 2025
Suspension2Jul 9, 2024
Electrical system2Mar 24, 2024

Safety recalls7

NHTSA Recalls API · cached ≤24 h
0Park-it warnings
0Fixable over the air
Oct 24, 2025Latest campaign
Oct 24, 202525V725000

Structure: frame and members

Third-row seats with inadequate strength may fail to protect occupants, increasing the risk of injury in a crash.

DetailsHide details for campaign 25V725000
What's wrong
Daimler Vans USA, LLC (DVUSA) is recalling certain 2023-2024 Mercedes-Benz Sprinter 2500 vehicles. The right longitudinal frame member may not be reinforced properly, decreasing the structural integrity of the third-row seats.
Risk
Third-row seats with inadequate strength may fail to protect occupants, increasing the risk of injury in a crash.
Remedy
Dealers will inspect and repair the frame, as necessary, free of charge. Owner notification letters were mailed December 17, 2025. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3RASCHW. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning October 31, 2025.
Filed under
Sprinter 2500
Campaign
NHTSA 25V725000 · Oct 24, 2025
Jul 9, 202424V517000

Suspension: rear springs

An axle that moves out of position can cause a loss of vehicle control, increasing the risk of a crash.

DetailsHide details for campaign 24V517000
What's wrong
Daimler Vans USA, LLC (DVUSA) is recalling certain 2023-2024 Mercedes-Benz Sprinter vehicles. The spring U-bolts for the rear axle may have reduced strength due to improper heat-treatment, which can cause the rear axle to shift out of position.
Risk
An axle that moves out of position can cause a loss of vehicle control, increasing the risk of a crash.
Remedy
Dealers will replace the spring U-bolts, free of charge. Owner notification letters were mailed August 23, 2024. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3FEDERB.
Filed under
Sprinter 1500, Sprinter 2500, Sprinter 3500, Sprinter 4500
Campaign
NHTSA 24V517000 · Jul 9, 2024
Mar 24, 202424V225000

Electrical system: wiring

An overheated ground connection can increase the risk of a fire, and a loss of drive power can increase the risk of a crash.

DetailsHide details for campaign 24V225000
What's wrong
Daimler Vans USA, LLC (DVUSA) is recalling certain 2023 Mercedes-Benz Sprinter vehicles. A 12-Volt ground connection may not be secured properly, which can result in the ground connection overheating and a loss of drive power.
Risk
An overheated ground connection can increase the risk of a fire, and a loss of drive power can increase the risk of a crash.
Remedy
Dealers will inspect and repair the 12-Volt ground connection, as necessary free of charge. Owner notification letters were mailed May 3, 2024. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3HVERSL.
Filed under
Sprinter 1500, Sprinter 2500, Sprinter 3500, Sprinter 4500
Campaign
NHTSA 24V225000 · Mar 24, 2024
Mar 1, 202424V166000

Electrical system: wiring

A short circuit increases the risk of a fire.

DetailsHide details for campaign 24V166000
What's wrong
Daimler Vans USA, LLC (DVUSA) is recalling certain 2023 Mercedes-Benz Sprinter vehicles. The main wiring harness may chafe against the drive shaft and short circuit, which can result in a loss of drive power, power steering, and brake system control.
Risk
A short circuit increases the risk of a fire. In addition, a loss of drive power, power steering, and brake system control increases the risk of a crash.
Remedy
Dealers will inspect the routing of the main wiring harness and correct it, as necessary, free of charge. Owner notification letters were mailed April 5, 2024. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3BEFHAU.
Filed under
Sprinter 1500, Sprinter 2500, Sprinter 3500, Sprinter 4500
Campaign
NHTSA 24V166000 · Mar 1, 2024
Dec 21, 202323V876000

Structure: critical fasteners

A detached partition wall can increase the risk of injury.

DetailsHide details for campaign 23V876000
What's wrong
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2023 Mercedes-Benz Sprinter and 2019-2021 Freightliner Sprinter vehicles. The partition wall may be missing bolts, allowing the wall to detach during a crash.
Risk
A detached partition wall can increase the risk of injury.
Remedy
Dealers will inspect and secure the partition wall as necessary, free of charge. Owner notification letters are expected to be mailed February 16, 2024. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3TREWAN.
Filed under
Sprinter 1500, Sprinter 2500, Sprinter 3500, Sprinter 4500
Campaign
NHTSA 23V876000 · Dec 21, 2023
Dec 15, 202323V849000

Suspension: front

A loss of steering control can increase the risk of a crash.

DetailsHide details for campaign 23V849000
What's wrong
Daimler Vans USA, LLC (DVUSA) is recalling certain 2023 Mercedes-Benz Sprinter vehicles. The front left suspension strut bolt may not be secured properly, which can result in a loss of steering control.
Risk
A loss of steering control can increase the risk of a crash.
Remedy
Dealers will inspect the front left suspension strut bolt connection and repair the body contact surface as necessary, free of charge. Owner notification letters were mailed January 31, 2024. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3FEDDOR.
Filed under
Sprinter 1500, Sprinter 2500, Sprinter 3500, Sprinter 4500
Campaign
NHTSA 23V849000 · Dec 15, 2023

Merged from NHTSA model names: Sprinter 2500, Sprinter 1500, Sprinter 3500, Sprinter 4500. Not every vehicle of a model year is affected by every campaign.

To see whether a recall is still open on your car, enter the VIN at nhtsa.gov/recalls or the Mercedes-Benz recall lookup. Recall repairs are free at a franchised dealer (federal law; see limits).

Buying a used 2023 Mercedes-Benz Sprinter? Recalls cover the model; a history report checks one car's title, odometer and accident records. VinAudit history report → Sponsored · disclosure

Owner complaints by component38

NHTSA Complaints API · cached ≤24 h
38Complaints filed
0Involving a crash
1Involving a fire
0Injuries reported
ComponentShareComplaints%CrashesFiresInjuries
Power train821000
Engine718000
Unknown or other616000
Fuel/propulsion system513000
Electrical system513010
Steering411000
Forward collision avoidance411000
Service brakes38000
Suspension25000
Vehicle speed control25000
Equipment25000
Electronic stability control (ESC)13000
Child seat13000
Wheels13000
Hydraulic13000

9 more components with fewer complaints not shown. An owner can tag several components, so percentages add up to more than 100. Complaints are unverified owner reports, de-duplicated by NHTSA ODI number, merged from NHTSA model names Sprinter 1500 Cargo Van, Sprinter 1500 Passenger Van, Sprinter 2500 12 Passenger Van, Sprinter 2500 15 Passenger Van, Sprinter 2500 Cargo Van (LWB), Sprinter 2500 Cargo Van (SWB), Sprinter 2500 Crew Van (LWB), Sprinter 2500 Crew Van (SWB), Sprinter 3500 Cargo Van, Sprinter 3500 Crew Van.

Latest reports

  • Power train

    “The High-Pressure Fuel Pump (HPFP) and corresponding fuel delivery pressure regulator/sensors have suffered an internal mechanical failure.”

    Filed 10/11/2026 · ODI 11770454
  • Electrical system

    “The ECM harness was wired too close to a sharp metal piece within the engine bay, the clip MBZ uses to secure it was insufficient to hold it back, the thick wiring harness got caught on the metal piece and overtime got…”

    Filed 10/08/2026 · ODI 11769942
  • Electrical system

    “On January 19, 2026, my neighbors / daughter noticed smoke was coming from under the van that had been parked for over 3 hours. Shortly after, he confirmed the van had caught fire.”

    Filed 07/03/2026 · ODI 11748198

Other Mercedes-Benz Sprinter model years

Other Mercedes-Benz models

2023 Mercedes-Benz Sprinter recall questions

How many recalls does the 2023 Mercedes-Benz Sprinter have?

NHTSA lists 7 safety recall campaigns for the 2023 Mercedes-Benz Sprinter. The most recent, 25V725000 (reported October 24, 2025), concerns structure. Not every vehicle is covered by every campaign; check a specific car by VIN.

What are the 2023 Mercedes-Benz Sprinter recalls for?

The largest group is structure, with 3 campaigns. Others: suspension (2), electrical system (2). Each campaign below lists the defect, the risk and the free remedy.

What is the most common complaint about the 2023 Mercedes-Benz Sprinter?

Power train is the most-reported component, named in 8 complaints out of 38 filed with NHTSA (21%). Across all complaints, owners reported 0 crashs and 1 fire. Complaints are unverified owner reports.

How do I check if a recall is open on my 2023 Mercedes-Benz Sprinter?

Enter the 17-character VIN at nhtsa.gov/recalls or the Mercedes-Benz recall lookup. That shows campaigns still unrepaired on that exact car. Safety recall repairs are free at a franchised Mercedes-Benz dealer.

Check a specific Mercedes-Benz by VIN

0/17
Free · No signup · US-market vehicles, 1981+

Need the factory options too? See the Mercedes-Benz build sheet & window sticker guide.