Mercedes-Benz Sprinter, representative photo
Representative 2019 model. Photo: BarnCas, Wikimedia Commons, CC BY-SA 4.0

Recalls & complaints · NHTSA data

2020 Mercedes-Benz Sprinter recalls

Every recall campaign and owner complaint NHTSA has on file for the 2020 model year. Not every vehicle is affected by every campaign: check a specific car by VIN below.

Recall campaigns
25
Park-it warnings
0
Complaints
103
Latest campaign
Dec 13, 2024

Recall summary by component25

NHTSA Recalls API · cached ≤24 h
ComponentCampaignsLatestCampaign IDs
Electrical system8Dec 13, 2024
Structure4Dec 21, 2023
Service brakes, hydraulic4Nov 3, 2021
Back over prevention2Apr 27, 2022
Steering2Apr 6, 2021
Visibility1Feb 17, 2023
Power train1Oct 21, 2022
Latches/locks/linkages1Mar 10, 2021
Fuel system, gasoline1Sep 29, 2020
Air bags1Jun 3, 2020

Safety recalls25

NHTSA Recalls API · cached ≤24 h
0Park-it warnings
2Fixable over the air
Dec 13, 2024Latest campaign
Dec 13, 202424V930000

Electrical system: instrument cluster/panel

A display that is too bright can make it difficult for the driver to see critical safety information, increasing the risk of a crash.

DetailsHide details for campaign 24V930000
What's wrong
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2022 Mercedes-Benz Sprinter vehicles. The instrument cluster illumination may not be adjustable and appear too bright in certain lighting conditions. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Controls and Displays."
Risk
A display that is too bright can make it difficult for the driver to see critical safety information, increasing the risk of a crash.
Remedy
Dealers will update the instrument cluster software, free of charge. Owner notification letters were mailed January 31, 2025. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3BELKOM.
Filed under
Sprinter 1500, Sprinter 2500, Sprinter 3500, Sprinter 4500
Campaign
NHTSA 24V930000 · Dec 13, 2024
Dec 21, 202323V875000

Structure: critical fasteners

Reduced stability increases the risk of a crash.

DetailsHide details for campaign 23V875000
What's wrong
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2021 Mercedes-Benz Sprinter and Freightliner Sprinter vehicles. The longitudinal frame members may be missing reinforcement fasteners, reducing vehicle stability and decreasing the structural integrity of the third-row seats.
Risk
Reduced stability increases the risk of a crash. Additionally, the third-row seat mountings can fail, increasing the risk of injury during a crash.
Remedy
Dealers will inspect and repair the frame members as necessary, free of charge. Owner notification letters were mailed March 4, 2024. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3ROHRAH.
Filed under
Sprinter 1500, Sprinter 2500, Sprinter 3500, Sprinter 4500
Campaign
NHTSA 23V875000 · Dec 21, 2023
Dec 21, 202323V876000

Structure: critical fasteners

A detached partition wall can increase the risk of injury.

DetailsHide details for campaign 23V876000
What's wrong
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2023 Mercedes-Benz Sprinter and 2019-2021 Freightliner Sprinter vehicles. The partition wall may be missing bolts, allowing the wall to detach during a crash.
Risk
A detached partition wall can increase the risk of injury.
Remedy
Dealers will inspect and secure the partition wall as necessary, free of charge. Owner notification letters are expected to be mailed February 16, 2024. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3TREWAN.
Filed under
Sprinter 1500, Sprinter 2500, Sprinter 3500, Sprinter 4500
Campaign
NHTSA 23V876000 · Dec 21, 2023
Dec 21, 202323V874000

Structure: body

Reduced vehicle control increases the risk of a crash.

DetailsHide details for campaign 23V874000
What's wrong
Daimler Vans USA, LLC (DVUSA) is recalling certain 2020 Mercedes-Benz Sprinter and Freightliner Sprinter vehicles. The connection between the propeller shaft bearing and crossmember may loosen, reducing vehicle control.
Risk
Reduced vehicle control increases the risk of a crash. Additionally, the propeller shaft may damage the fuel tank during a crash, causing a leak and increasing the risk of a fire.
Remedy
Dealers will inspect and replace the crossmember as necessary, free of charge. Owner notification letters were mailed April 19, 2024. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3QUERTR.
Filed under
Sprinter 1500, Sprinter 2500, Sprinter 3500, Sprinter 4500
Campaign
NHTSA 23V874000 · Dec 21, 2023
Mar 24, 202323V204000

Electrical system: instrument cluster/panel

A blank instrument panel will not show critical information, such as vehicle speed, fuel gauge, warning messages, and warning lights, increasing the risk of a crash.

DetailsHide details for campaign 23V204000
What's wrong
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2022 Mercedes-Benz Sprinter and 2019-2021 Freightliner Sprinter vehicles. The instrument cluster may fail to display any information when the vehicle is started.
Risk
A blank instrument panel will not show critical information, such as vehicle speed, fuel gauge, warning messages, and warning lights, increasing the risk of a crash.
Remedy
Dealers will update the instrument cluster software on the affected vehicles, free of charge. Owner notification letters were mailed May 5, 2023. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3KOMBAUS.
Filed under
Sprinter 1500, Sprinter 2500, Sprinter 3500, Sprinter 4500
Campaign
NHTSA 23V204000 · Mar 24, 2023
Feb 17, 202323V100000

Visibility: defroster/defogger/HVAC system fan/motor

A wiring harness that overheats increases the risk of a fire.

DetailsHide details for campaign 23V100000
What's wrong
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2020 Mercedes-Benz Sprinter VS30 and Freightliner Sprinter VS30 vehicles. The heating, ventilation, and air conditioning (HVAC) blower motor circuit may be inadequate, which can allow the wiring harness to overheat.
Risk
A wiring harness that overheats increases the risk of a fire.
Remedy
Owners are advised to only operate the HVAC front blower in manual (not automatic) mode whenever the engine is on. Do not use the maximum blower or lowest/highest temperature settings until the remedy is performed. Dealers will relocate and replace the fuse and wiring harness, free of charge. Owner notification letters were mailed June 26, 2023. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is 8297010.
Filed under
Sprinter (Vs30)
Campaign
NHTSA 23V100000 · Feb 17, 2023

Merged from NHTSA model names: Sprinter 1500, Sprinter 2500, Sprinter 3500, Sprinter 4500, Sprinter (Vs30). Not every vehicle of a model year is affected by every campaign.

To see whether a recall is still open on your car, enter the VIN at nhtsa.gov/recalls or the Mercedes-Benz recall lookup. Recall repairs are free at a franchised dealer (federal law; see limits).

Buying a used 2020 Mercedes-Benz Sprinter? Recalls cover the model; a history report checks one car's title, odometer and accident records. VinAudit history report → Sponsored · disclosure

Owner complaints by component103

NHTSA Complaints API · cached ≤24 h
103Complaints filed
4Involving a crash
2Involving a fire
0Injuries reported
ComponentShareComplaints%CrashesFiresInjuries
Electrical system2827020
Power train2019200
Forward collision avoidance1817000
Engine1616010
Service brakes1515300
Unknown or other1111000
Vehicle speed control88000
Steering88000
Lane departure77000
Structure55100
Back over prevention55000
Fuel/propulsion system44000
Equipment33000
Air bags33100
Seats33000

12 more components with fewer complaints not shown. An owner can tag several components, so percentages add up to more than 100. Complaints are unverified owner reports, de-duplicated by NHTSA ODI number, merged from NHTSA model names Sprinter (VS30), Sprinter 1500 12 Passenger, Sprinter 1500 Cargo, Sprinter 2500 12 Passenger, Sprinter 2500 15 Passenger, Sprinter 2500 Cargo, Sprinter 2500 Cargo Diesel, Sprinter 2500 Crew, Sprinter 2500 Crew Diesel, Sprinter 3500, Sprinter 4500.

Latest reports

  • Power train

    “This vehicle with 19711 mileage was parked in the driveway. The engine started normally, but a red error message stated, "Service Required Do Not Shift Gears Visit Dealer".”

    Filed 08/24/2026 · ODI 11759262
  • Forward collision avoidance

    “What component or system failed or malfunctioned, and is it available for inspection upon request? The Adaptive Cruise Control turns off and then won't reset while driving.”

    Filed 08/12/2026 · ODI 11756609
  • Engine

    “Sudden complete engine failures occurred in my Mercedes-Benz Sprinter van during highway operation while transporting freight, creating a serious safety hazard due to immediate and total loss of engine power in active…”

    Filed 05/14/2026 · ODI 11737931

Other Mercedes-Benz Sprinter model years

Other Mercedes-Benz models

2020 Mercedes-Benz Sprinter recall questions

How many recalls does the 2020 Mercedes-Benz Sprinter have?

NHTSA lists 25 safety recall campaigns for the 2020 Mercedes-Benz Sprinter. The most recent, 24V930000 (reported December 13, 2024), concerns electrical system. Not every vehicle is covered by every campaign; check a specific car by VIN.

What are the 2020 Mercedes-Benz Sprinter recalls for?

The largest group is electrical system, with 8 campaigns. Others: structure (4), service brakes, hydraulic (4), back over prevention (2). Each campaign below lists the defect, the risk and the free remedy.

What is the most common complaint about the 2020 Mercedes-Benz Sprinter?

Electrical system is the most-reported component, named in 28 complaints out of 103 filed with NHTSA (27%). Across all complaints, owners reported 4 crashs and 2 fires. Complaints are unverified owner reports.

How do I check if a recall is open on my 2020 Mercedes-Benz Sprinter?

Enter the 17-character VIN at nhtsa.gov/recalls or the Mercedes-Benz recall lookup. That shows campaigns still unrepaired on that exact car. Safety recall repairs are free at a franchised Mercedes-Benz dealer.

Check a specific Mercedes-Benz by VIN

0/17
Free · No signup · US-market vehicles, 1981+

Need the factory options too? See the Mercedes-Benz build sheet & window sticker guide.