Representative 2019 model. Photo: Kevin.B, Wikimedia Commons, CC BY-SA 4.0

Recalls & complaints · NHTSA data

2020 Mercedes-Benz C-Class recalls

Every recall campaign and owner complaint NHTSA has on file for the 2020 model year. Not every vehicle is affected by every campaign: check a specific car by VIN below.

Recall campaigns: 12
Park-it warnings: 0
Complaints: 46
Latest campaign: Dec 15, 2023

Recall summary by component12

NHTSA Recalls API · cached ≤24 h

Component	Campaigns	Latest	Campaign IDs
Electrical system	3	May 20, 2022	22V365000 21V058000 20V395000
Structure	2	Dec 15, 2023	23V854000 21V197000
Back over prevention	1	Apr 8, 2022	22V232000
Fuel system, gasoline	1	Dec 13, 2021	21V961000
Seats	1	Oct 18, 2021	21V818000
Exterior lighting	1	Jul 2, 2021	21V509000
Seat belts	1	Jan 29, 2021	21V032000
Engine and engine cooling	1	Jun 22, 2020	20V364000
Communication	1	Feb 7, 2020	20V068000

Safety recalls12

NHTSA Recalls API · cached ≤24 h

0Park-it warnings

2Fixable over the air

Dec 15, 2023Latest campaign


Dec 15, 202323V854000	Structure: body roof and pillars A detached roof panel can become a road hazard, increasing the risk of a crash. DetailsHide details for campaign 23V854000 What's wrong Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2014-2020 C-Class, CLA, GLA, S-Class, GLC, and GLE vehicles. Please refer to MBUSA's recall report for specific vehicle details. The front roof panel located between the windshield and the panoramic sunroof may not have been bonded correctly to the vehicle during a prior repair, allowing the front panel to detach from the vehicle. Risk A detached roof panel can become a road hazard, increasing the risk of a crash. Remedy Dealers will replace the front panel, free of charge. Owner notification letters were mailed on August 2, 2024. Owner notification letters will be mailed in phases, on, March 22,2024, and August 2, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. This recall is an expansion of NHTSA recall number 21V-197. Filed under Amg C43, Amg C63, C 300 Campaign NHTSA 23V854000 · Dec 15, 2023
May 20, 202222V365000	Electrical system: software A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders… Over-the-air remedy DetailsHide details for campaign 22V365000 What's wrong Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2022 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, AMG GT-Class, C-Class, E-Class, S-Class, SL-Class, GLC-Class, CLS-Class, GLB-Class, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. An error in the communication module's SIM card software can cause a mobile network connection failure, disabling the emergency call (eCall) system. Risk A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury. Remedy The communication module software will be updated through an Over-the-Air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed July 8, 2022. Owner notification letters will be mailed in phases, on July 8, 2022, May 17, 2024, July 29, 2024, and September 27, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's numbers are for this recall is 2022060005 and 2023110006. Filed under Amg C43, Amg C63, C 300 Campaign NHTSA 22V365000 · May 20, 2022
Apr 8, 202222V232000	Back over prevention: display function An inoperable rearview camera display reduces the driver's rear view, increasing the risk of a crash. DetailsHide details for campaign 22V232000 What's wrong Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2018-2021 CLA-Class, GLE/GLS-Class, A-Class, C-Class, E-Class, E-Class Coupe/Convertible, GLA/GLB-Class, GLC-Class, and CLS-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. The rearview camera may not display the rearview image due to a software error. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility." Risk An inoperable rearview camera display reduces the driver's rear view, increasing the risk of a crash. Remedy Dealers will update the rearview camera software, free of charge. Owner notification letters were mailed July 15, 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2022060007. Filed under Amg C43, Amg C63, Amg C63 S, C 300, C 350 E Campaign NHTSA 22V232000 · Apr 8, 2022
Dec 13, 202121V961000	Fuel system, gasoline: fuel injection system fuel rail A fuel leak in the presence of an ignition source, such as hot engine or exhaust components, can increase the risk of a fire. DetailsHide details for campaign 21V961000 What's wrong Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2019 AMG G63, C300, E300, G550, AMG GT63, AMG GT53, 2019-2020 A220, GLA250, GLC300, 2016 C300, 2020 AMG A35, AMG C43, AMG C63, CLA250, E350, E450, GLB250, GLE450, GLS450, GLS580, S560, and SL550 vehicles equipped with a gasoline engine. During the manufacturing process, particles may have been trapped between the fuel rail and injectors, which can cause a fuel leak. Risk A fuel leak in the presence of an ignition source, such as hot engine or exhaust components, can increase the risk of a fire. Remedy Dealers will replace the fuel rail and fuel injectors, free of charge. Owner notification letters were mailed April 22, 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for the recall is 2022030003. Filed under Amg C43, Amg C63 Campaign NHTSA 21V961000 · Dec 13, 2021
Oct 18, 202121V818000	Seats Incorrectly assembled seats may not properly restrain an occupant during a crash, increasing the risk of injury. DetailsHide details for campaign 21V818000 What's wrong Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2020 GLS450, GLS580, GLE350, GLE450, AMG C63, and 2021 AMG GLE53 vehicles. The seats may have been assembled incorrectly. Risk Incorrectly assembled seats may not properly restrain an occupant during a crash, increasing the risk of injury. Remedy Dealers will inspect and repair the seats, as necessary, free of charge. Owner notification letters are expected to be mailed December 8, 2021. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2021110010. Filed under Amg C63 Campaign NHTSA 21V818000 · Oct 18, 2021
Jul 2, 202121V509000	Exterior lighting: headlights Incorrectly adjusted headlights may reduce visibility, increasing the risk of a crash. DetailsHide details for campaign 21V509000 What's wrong Mercedes-Benz LLC (MBUSA) is recalling certain 2018-2020 C300, 2019-2020 A220, AMG C43, AMG C63, 2020 GLE580, GLB250, 2020-2021 GLE450, GLE350, 2021 AMG GLE63, and AMG GLE53 vehicles. The LED headlights may have been incorrectly adjusted during a vehicle repair. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment." Risk Incorrectly adjusted headlights may reduce visibility, increasing the risk of a crash. Remedy Dealers will replace the LED headlights, free of charge. Interim letters notifying owners of the safety risk were mailed August 13, 2021. A second notice will be sent once the remedy is available. Owner notification letters were mailed January 2022. Owners may contact MBUSA customer service at 1-800-367-6372. Filed under Amg C43, Amg C63, C 300 Campaign NHTSA 21V509000 · Jul 2, 2021

Merged from NHTSA model names: Amg C43, Amg C63, C 300, Amg C63 S, C 350 E. Not every vehicle of a model year is affected by every campaign.

To see whether a recall is still open on your car, enter the VIN at nhtsa.gov/recalls or the Mercedes-Benz recall lookup. Recall repairs are free at a franchised dealer (federal law; see limits).

Owner complaints by component46

NHTSA Complaints API · cached ≤24 h

46Complaints filed

5Involving a crash

0Involving a fire

5Injuries reported

Component	Complaints	%	Crashes	Injuries
Engine	9	20	0	0
Power train	7	15	0	0
Unknown or other	7	15	1	2
Structure	5	11	0	1
Electrical system	4	9	1	0
Fuel/propulsion system	4	9	0	0
Back over prevention	4	9	2	0
Air bags	3	7	0	1
Forward collision avoidance	3	7	1	1
Steering	3	7	1	2
Visibility	3	7	0	0
Vehicle speed control	2	4	0	0
Tires	2	4	0	0
Latches/locks/linkages	2	4	0	0
Service brakes	1	2	0	0

3 more components with fewer complaints not shown. An owner can tag several components, so percentages add up to more than 100. Complaints are unverified owner reports, de-duplicated by NHTSA ODI number, merged from NHTSA model names C-Class, C-Class Cabriolet.

Latest reports

Structure
“I own a 2020 Mercedes-Benz C300 equipped with a power trunk. On July 22, 2026, I took my vehicle to Annapolis Mercedes-Benz because the power trunk was repeatedly closing on its own while people were standing in the…”
Filed 08/02/2026 · ODI 11754327
Structure
“Automatic trunk closing mechanism caused the trunk hood to close on my head as I was putting groceries in the trunk. This has occurred several times in the past but this time it hit my head with more force.”
Filed 07/01/2026 · ODI 11747837
Power train
“Vehicle has ongoing and recurring electrical and engine-related defects that affect safe operation. The primary systems involved are the electrical system, engine ignition system, and powertrain.”
Filed 04/23/2026 · ODI 11733212

Other Mercedes-Benz C-Class model years

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2020 Mercedes-Benz C-Class recall questions

How many recalls does the 2020 Mercedes-Benz C-Class have?

NHTSA lists 12 safety recall campaigns for the 2020 Mercedes-Benz C-Class. The most recent, 23V854000 (reported December 15, 2023), concerns structure. Not every vehicle is covered by every campaign; check a specific car by VIN.

What are the 2020 Mercedes-Benz C-Class recalls for?

The largest group is electrical system, with 3 campaigns. Others: structure (2), back over prevention (1), fuel system, gasoline (1). Each campaign below lists the defect, the risk and the free remedy.

What is the most common complaint about the 2020 Mercedes-Benz C-Class?

Engine is the most-reported component, named in 9 complaints out of 46 filed with NHTSA (20%). Across all complaints, owners reported 5 crashs and 0 fires. Complaints are unverified owner reports.

How do I check if a recall is open on my 2020 Mercedes-Benz C-Class?

Enter the 17-character VIN at nhtsa.gov/recalls or the Mercedes-Benz recall lookup. That shows campaigns still unrepaired on that exact car. Safety recall repairs are free at a franchised Mercedes-Benz dealer.

Check a specific Mercedes-Benz by VIN

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Recall summary by component12

Safety recalls12

Structure: body roof and pillars

Electrical system: software

Back over prevention: display function

Fuel system, gasoline: fuel injection system fuel rail

Seats

Exterior lighting: headlights