Mercedes-Benz C-Class, representative photo
Representative 2012 model. Photo: Navigator84, Wikimedia Commons, CC BY-SA 4.0

Recalls & complaints · NHTSA data

2011 Mercedes-Benz C-Class recalls

Every recall campaign and owner complaint NHTSA has on file for the 2011 model year. Not every vehicle is affected by every campaign: check a specific car by VIN below.

Recall campaigns
4
Park-it warnings
0
Complaints
516
Latest campaign
Jan 9, 2019

Recall summary by component4

NHTSA Recalls API · cached ≤24 h
ComponentCampaignsLatestCampaign IDs
Air bags3Jan 9, 2019
Exterior lighting1Apr 11, 2014

Safety recalls4

NHTSA Recalls API · cached ≤24 h
0Park-it warnings
0Fixable over the air
Jan 9, 2019Latest campaign
Jan 9, 201919V010000

Air bags: frontal passenger side

An inflator explosion may result in sharp metal fragments striking the passenger or other occupants resulting in serious injury or death.

DetailsHide details for campaign 19V010000
What's wrong
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2014 C250, C300 4Matic, C350, C63 AMG, E350 4Matic Coupe, E350 Cabrio, E350 Coupe, SLS AMG Cabrio, SLS AMG Coupe, 2014-2015 C250 Coupe, C350 4Matic Coupe, C350 Coupe, C63 AMG Coupe, GLK 350, GLK250 BlueTec 4Matic, GLK350 RWD, 2015-2017 E400 4Matic Coupe, E400 Cabrio, E400 Coupe, 2014-2017 E550 Cabrio, and 2014-2016 E550 Coupe vehicles sold, or ever registered, in the states of AL, CA, FL, GA, HI, LA, MS, SC, TX, PR, AS, GU, the MP, and VI or "Zone A." Additionally, MBUSA is recalling certain 2012-2014 C250, E350 4Matic Coupe, SLS AMG Cabrio, 2012-2015 C250 Coupe, C350 4Matic Coupe, C350 Coupe, C63 AMG Coupe, 2011 C300, 2011-2014 C300 4Matic, C350, C63 AMG, E350 Cabrio, E350 Coupe, SLS AMG Coupe, 2015-2016 E400 4Matic Coupe, E400 Cabrio, E400 Coupe, 2011-2016 E550 Cabrio, E550 Coupe, 2011-2015 GLK350 4Matic, GLK350 RWD, and 2013-2015 GLK250 BlueTec 4Matic vehicles ever registered in the states of AZ, AR, DE, DC, IL, IN, KS, KY, MD, MO, NE, NV, NJ, NM, NC, OH, OK, PA, TN, VA, and WV or "Zone B." MBUSA is also recalling certain 2012-2014 C250, E350 4Matic Coupe, SLS AMG Cabrio 2012-2015 C250 Coupe, C350 4Matic Coupe, C350 Coupe, C63 AMG Coupe, 2010-2011 C300, 2010-2014 C300 4Matic, C350, C63 AMG, E350 Coupe, 2011-2014 E350 Cabrio, SLS AMG Coupe, 2015-2016 E400 4Matic Coupe, E400 Cabrio, E400 Coupe, 2016-2017 E550 Cabrio, 2010-2016 E550 Coupe, 2010-2015 GLK350 4Matic, GLK350 RWD, and 2013-2015 GLK250 BlueTec 4Matic vehicles ever registered in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MO, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI and WY or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
Risk
An inflator explosion may result in sharp metal fragments striking the passenger or other occupants resulting in serious injury or death.
Remedy
MBUSA will notify owners, and dealers will replace the passenger frontal air bag module, free of charge. The recall began March 29, 2019. Owners may contact MBUSA customer service at 1-800-367-6372.
Campaign
NHTSA 19V010000 · Jan 9, 2019
May 26, 201616V363000

Air bags: frontal passenger side

An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.

DetailsHide details for campaign 16V363000
What's wrong
Mercedes-Benz USA, LLC (MBUSA) is recalling certain model year 2008-2011 C300 Sedan, C300 4matic Sedan, C350 Sedan, C63 AMG Sedan vehicles, 2010-2011 GLK350, GLK350 4-Matic and E350 Coupe vehicles, 2011 SLS AMG, E350 Convertible, E550 Coupe and E550 Convertible vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, MBUSA is recalling certain model year 2008 C300 Sedan, C350 Sedan, C63 AMG Sedan and C300 4-Matic Sedan vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Vehicles not originally sold or ever registered in either Zones A or B are not subject to this safety recall. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
Risk
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Remedy
MBUSA will notify owners, and dealers will replace the passenger frontal air bag modules, free of charge. Owners were sent an interim notification October 2016. A second notice will be mailed when remedy parts are available. Owners may contact MBUSA customer service at 1-877-496-3691.
Campaign
NHTSA 16V363000 · May 26, 2016
Feb 11, 201616V081000

Air bags: frontal driver side

In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the driver or other occupants…

DetailsHide details for campaign 16V081000
What's wrong
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain model year 2009-2010 ML320 BlueTec 4Matic, GL320 BlueTec 4Matic and R320 CDI 4Matic, 2011 E350 Cabriolet and E550 Cabriolet, 2009-2011 ML350, ML350 4Matic, ML550 4Matic, ML63 AMG, and C63 AMG, 2010-2011 ML450 4Matic Hybrid, E350 Coupe, E350 4Matic, E550 Coupe, E550 4Matic, and E63 AMG, 2011-2012 GL350 BlueTec 4Matic and R350 BlueTec 4Matic, 2009-2012 GL450 4Matic, GL550 4Matic and R350 4Matic, 2007-2008 SLK280, SLK350, and SLK55 AMG, 2011-2014 SLS AMG Coupe, 2012 SLS AMG Cabriolet, 2013-2014 SLS AMG GT and SLS AMG GT Cabriolet, 2005 C230 Kompressor and C320, 2006-2007 C230, 2006-2011 C350, 2008-2011 C300 and C300 4Matic, 2010-2012 GLK350 and GLK350 4Matic and 2007-2008 Chrysler Crossfire vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to rupture.
Risk
In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy
MBUSA will their notify owners, and Fiat Chrysler will notify the affected Chrysler owners. Dealers for the respective brands will replace the driver's frontal air bag module, free of charge. This recall began November 2016. Mercedes-Benz owners may contact MBUSA customer service at 1-800-367-6372 and Chrysler owners may contact Fiat Chrysler customer service at 1-800-853-1403.
Campaign
NHTSA 16V081000 · Feb 11, 2016
Apr 11, 201414V177000

Exterior lighting: tail lights

Dimming or failure of the tail lights reduces the ability to warn other motorists of the driver's intentions of stopping or turning, increasing the risk of a crash.

DetailsHide details for campaign 14V177000
What's wrong
Mercedes-Benz USA, LLC (Mercedes) is recalling certain model year 2008-2011 C300, C300 4Matic, C350, and C63 AMG vehicles manufactured January 26, 2007, through July 13, 2011. In the affected vehicles, a poor electrical ground connection may result in the dimming or failure of the tail lights.
Risk
Dimming or failure of the tail lights reduces the ability to warn other motorists of the driver's intentions of stopping or turning, increasing the risk of a crash.
Remedy
Mercedes will notify owners, and dealers will replace the bulb holders if not previously updated and replace any corroded connectors, free of charge. The recall began on August, 18, 2014. Owners may contact Mercedes at 1-800-367-6372.
Campaign
NHTSA 14V177000 · Apr 11, 2014
To see whether a recall is still open on your car, enter the VIN at nhtsa.gov/recalls or the Mercedes-Benz recall lookup. Recall repairs are free at a franchised dealer (federal law; see limits).

Buying a used 2011 Mercedes-Benz C-Class? Recalls cover the model; a history report checks one car's title, odometer and accident records. VinAudit history report → Sponsored · disclosure

Owner complaints by component516

NHTSA Complaints API · cached ≤24 h
516Complaints filed
15Involving a crash
8Involving a fire
14Injuries reported
ComponentShareComplaints%CrashesFiresInjuries
Air bags2695212010
Suspension6212003
Structure5010104
Electrical system469040
Fuel/propulsion system438000
Unknown or other377212
Steering357101
Exterior lighting214020
Service brakes133201
Engine112010
Power train102000
Fuel system82000
Gasoline82000
Hydraulic41100
Seats41000

7 more components with fewer complaints not shown. An owner can tag several components, so percentages add up to more than 100. Complaints are unverified owner reports, de-duplicated by NHTSA ODI number.

Latest reports

  • Fuel/propulsion system

    “Strong fu Smell after filling tank recently. Checked under the passenger side rear seat and there is some fuel on the top of tank. Local mechanic confirmed and mentioned not to fill tank more than half.”

    Filed 05/24/2026 · ODI 11739814
  • Wheels

    “Rear brakes backing plates rotted prematurely despite garage kept and well maintained status. While driving, noticed loud scraping and grinding noises from the rear left wheel.”

    Filed 01/19/2026 · ODI 11711917
  • Service brakes

    “Car was Off and parked when brake line failed. Further inspection was able to identify that brake pipes was slowly corroded thought entire lower part of the brake system causing critical failure of brakes.”

    Filed 10/25/2025 · ODI 11695579

Other Mercedes-Benz C-Class model years

Other Mercedes-Benz models

2011 Mercedes-Benz C-Class recall questions

How many recalls does the 2011 Mercedes-Benz C-Class have?

NHTSA lists 4 safety recall campaigns for the 2011 Mercedes-Benz C-Class. The most recent, 19V010000 (reported January 9, 2019), concerns air bags. Not every vehicle is covered by every campaign; check a specific car by VIN.

What are the 2011 Mercedes-Benz C-Class recalls for?

The largest group is air bags, with 3 campaigns. Others: exterior lighting (1). Each campaign below lists the defect, the risk and the free remedy.

What is the most common complaint about the 2011 Mercedes-Benz C-Class?

Air bags is the most-reported component, named in 269 complaints out of 516 filed with NHTSA (52%). Across all complaints, owners reported 15 crashs and 8 fires. Complaints are unverified owner reports.

How do I check if a recall is open on my 2011 Mercedes-Benz C-Class?

Enter the 17-character VIN at nhtsa.gov/recalls or the Mercedes-Benz recall lookup. That shows campaigns still unrepaired on that exact car. Safety recall repairs are free at a franchised Mercedes-Benz dealer.

Check a specific Mercedes-Benz by VIN

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