Mercedes-Benz C-Class, representative photo
Representative 2018 model. Photo: Chanokchon, Wikimedia Commons, CC BY-SA 4.0

Recalls & complaints · NHTSA data

2017 Mercedes-Benz C-Class recalls

Every recall campaign and owner complaint NHTSA has on file for the 2017 model year. Not every vehicle is affected by every campaign: check a specific car by VIN below.

Recall campaigns
17
Park-it warnings
0
Complaints
253
Latest campaign
Dec 15, 2023

Recall summary by component17

NHTSA Recalls API · cached ≤24 h
ComponentCampaignsLatestCampaign IDs
Structure3Dec 15, 2023
Electrical system3May 20, 2022
Steering3Nov 29, 2018
Communication2Feb 12, 2021
Seat belts2Jan 29, 2021
Seats2Feb 26, 2019
Power train1Oct 16, 2017
Air bags1Oct 6, 2017

Safety recalls17

NHTSA Recalls API · cached ≤24 h
0Park-it warnings
3Fixable over the air
Dec 15, 2023Latest campaign
Dec 15, 202323V854000

Structure: body roof and pillars

A detached roof panel can become a road hazard, increasing the risk of a crash.

DetailsHide details for campaign 23V854000
What's wrong
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2014-2020 C-Class, CLA, GLA, S-Class, GLC, and GLE vehicles. Please refer to MBUSA's recall report for specific vehicle details. The front roof panel located between the windshield and the panoramic sunroof may not have been bonded correctly to the vehicle during a prior repair, allowing the front panel to detach from the vehicle.
Risk
A detached roof panel can become a road hazard, increasing the risk of a crash.
Remedy
Dealers will replace the front panel, free of charge. Owner notification letters were mailed on August 2, 2024. Owner notification letters will be mailed in phases, on, March 22,2024, and August 2, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. This recall is an expansion of NHTSA recall number 21V-197.
Filed under
Amg C43, Amg C63, C300, C350e
Campaign
NHTSA 23V854000 · Dec 15, 2023
May 20, 202222V365000

Electrical system: software

A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders…

Over-the-air remedy
DetailsHide details for campaign 22V365000
What's wrong
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2022 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, AMG GT-Class, C-Class, E-Class, S-Class, SL-Class, GLC-Class, CLS-Class, GLB-Class, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. An error in the communication module's SIM card software can cause a mobile network connection failure, disabling the emergency call (eCall) system.
Risk
A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.
Remedy
The communication module software will be updated through an Over-the-Air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed July 8, 2022. Owner notification letters will be mailed in phases, on July 8, 2022, May 17, 2024, July 29, 2024, and September 27, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's numbers are for this recall is 2022060005 and 2023110006.
Filed under
C300
Campaign
NHTSA 22V365000 · May 20, 2022
Mar 19, 202121V197000

Structure: body roof and pillars

The adhesive bonding of the front panel might deteriorate, possibly causing the front panel to detach from the vehicle and become a road hazard, increasing the risk of a…

DetailsHide details for campaign 21V197000
What's wrong
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2020 C300 Coupe, C43 Coupe AMG, C43 AMG, 2015-2020 C300, GLA250, 2016-2018 C350e, CLA45 Coupe AMG, 2015 C400, S65 AMG, 2015-2019 C63 AMG, 2016 C450, 2015-2016 GLA45 AMG, S600, 2016-2020 GLC300, 2017-2019 GLC43 AMG, GLE43 Coupe AMG, 2014-2019 CLA250 Coupe, 2014-2015 CLA45 AMG, 2018 GLC63 AMG, 2014-2017 S550, 2018-2020 S450, 2016-2019 GLE63 Coupe AMG, 2016 GLE450 Coupe, 2014-2020 S63 AMG, 2018-2019 S560, and 2019 GLC350e vehicles equipped with a panoramic sunroof. The front roof panel located between the windshield and the panoramic sunroof may not have been bonded correctly to the vehicle during a prior repair.
Risk
The adhesive bonding of the front panel might deteriorate, possibly causing the front panel to detach from the vehicle and become a road hazard, increasing the risk of a crash.
Remedy
Mercedes-Benz dealer will remove the bonded panel and will install a new front panel by following the detailed repair instructions and using the approved primer, cleaner and adhesive, free of charge. Owner notification letters were mailed on September 3, 2021 and October 26, 2021. Owners may contact MBUSA customer service at 1-800-367-6372.
Filed under
Amg C43, Amg C63, C300, C350e
Campaign
NHTSA 21V197000 · Mar 19, 2021
Feb 12, 202121V072000

Communication

A disabled eCall system would prevent a vehicle occupant from contacting emergency services through the call center in an emergency, potentially delaying emergency…

DetailsHide details for campaign 21V072000
What's wrong
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2019 C300, E300, 2018-2020 CLA250, 2020 CLS450, AMG E53, AMG GT53, GLE450, 2018 AMG E63, AMG GTA, 2017-2020 GLA250, GLC300, 2019 GLC350, AMG GLC43, 2017-2018 GLE350, 2019 AMG GLC 43, GLC350, GLE400, 2017 GLS450, S550, C300 Cabrio, and 2018-2019 S560 vehicles. On June 18, 2021, an additional 9 vehicles were added, including certain 2021 GLA250, GLC300, 2018 S450, E400, and 2017 CLA250 vehicles. The communication module might have been inadvertently deactivated during a service visit, which could have disabled the Emergency Call (eCall) function.
Risk
A disabled eCall system would prevent a vehicle occupant from contacting emergency services through the call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.
Remedy
MBUSA will notify owners, and dealers will inspect the communication module and activate it, if necessary, free of charge. The recall began March 31, 2021. Letters for the owners of the 9 additional vehicles were mailed July 9, 2021. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2021030005.
Filed under
C300
Campaign
NHTSA 21V072000 · Feb 12, 2021
Feb 5, 202121V058000

Electrical system: software

Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Over-the-air remedy
DetailsHide details for campaign 21V058000
What's wrong
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle model details. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.
Risk
Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.
Remedy
MBUSA will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall began March 12, 2021. Owners may contact MBUSA customer service at 1-877-762-8267. MBUSA's number for this recall is 2021020025.
Filed under
Amg C43, Amg C63, C300, C350e
Campaign
NHTSA 21V058000 · Feb 5, 2021
Jan 29, 202121V032000

Seat belts: front retractor

If the seat belt does not fully retract, the occupant may find the operation of the seat belt inconvenient and not wear it, increasing the risk of injury in the event of…

DetailsHide details for campaign 21V032000
What's wrong
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2021 C300, 2017-2020 AMG C43, and AMG C63 vehicles. The front seat belts might not fully retract to their stowed position. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."
Risk
If the seat belt does not fully retract, the occupant may find the operation of the seat belt inconvenient and not wear it, increasing the risk of injury in the event of a crash.
Remedy
MBUSA will notify owners, and dealers will check the retraction function of the front seat belts and adjust the damping foam within the B-pillars, as necessary, free of charge. The recall began February 26, 2021. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2021020010.
Filed under
Amg C43, Amg C63, C300
Campaign
NHTSA 21V032000 · Jan 29, 2021

Merged from NHTSA model names: Amg C43, Amg C63, C300, C350e, C450. Not every vehicle of a model year is affected by every campaign.

To see whether a recall is still open on your car, enter the VIN at nhtsa.gov/recalls or the Mercedes-Benz recall lookup. Recall repairs are free at a franchised dealer (federal law; see limits).

Buying a used 2017 Mercedes-Benz C-Class? Recalls cover the model; a history report checks one car's title, odometer and accident records. VinAudit history report → Sponsored · disclosure

Owner complaints by component253

NHTSA Complaints API · cached ≤24 h
253Complaints filed
12Involving a crash
3Involving a fire
17Injuries reported
ComponentShareComplaints%CrashesFiresInjuries
Engine8333010
Unknown or other3815215
Electrical system3514220
Fuel/propulsion system3213000
Structure2610202
Seat belts2610203
Air bags187707
Steering156303
Power train156000
Visibility83002
Wheels62000
Suspension52000
Service brakes52101
Vehicle speed control42300
Tires42000

10 more components with fewer complaints not shown. An owner can tag several components, so percentages add up to more than 100. Complaints are unverified owner reports, de-duplicated by NHTSA ODI number, merged from NHTSA model names C-Class, C-Class Hybrid.

Latest reports

  • Unknown or other

    “The convertible roof gets stuck partially in open or closed position. It has to be forced closed.”

    Filed 08/26/2026 · ODI 11759861
  • Engine

    “2017 Mercedes c300 the switchover valve in the diagnostic module of the evaporative emission control system is jammed open. This issue was called for recall for models 2018 or later, but 2017 was not part of it.”

    Filed 07/27/2026 · ODI 11753176
  • Fuel system

    “The contact owns a 2017 Mercedes-Benz C300. While driving at approximately 15 mph, the contact observed smoke emanating from under the hood. The vehicle was driven to her work location and parked.”

    Filed 05/15/2026 · ODI 11738037

Other Mercedes-Benz C-Class model years

Other Mercedes-Benz models

2017 Mercedes-Benz C-Class recall questions

How many recalls does the 2017 Mercedes-Benz C-Class have?

NHTSA lists 17 safety recall campaigns for the 2017 Mercedes-Benz C-Class. The most recent, 23V854000 (reported December 15, 2023), concerns structure. Not every vehicle is covered by every campaign; check a specific car by VIN.

What are the 2017 Mercedes-Benz C-Class recalls for?

The largest group is structure, with 3 campaigns. Others: electrical system (3), steering (3), communication (2). Each campaign below lists the defect, the risk and the free remedy.

What is the most common complaint about the 2017 Mercedes-Benz C-Class?

Engine is the most-reported component, named in 83 complaints out of 253 filed with NHTSA (33%). Across all complaints, owners reported 12 crashs and 3 fires. Complaints are unverified owner reports.

How do I check if a recall is open on my 2017 Mercedes-Benz C-Class?

Enter the 17-character VIN at nhtsa.gov/recalls or the Mercedes-Benz recall lookup. That shows campaigns still unrepaired on that exact car. Safety recall repairs are free at a franchised Mercedes-Benz dealer.

Check a specific Mercedes-Benz by VIN

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