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Recalls & complaints · NHTSA data

2017 Mercedes-Benz S-Class recalls

Every recall campaign and owner complaint NHTSA has on file for the 2017 model year. Not every vehicle is affected by every campaign: check a specific car by VIN below.

Recall campaigns
10
Park-it warnings
0
Complaints
22
Latest campaign
Dec 15, 2023

Recall summary by component10

NHTSA Recalls API · cached ≤24 h
ComponentCampaignsLatestCampaign IDs
Structure2Dec 15, 2023
Communication2Feb 12, 2021
Seat belts2Apr 11, 2017
Electrical system1Feb 5, 2021
Latches/locks/linkages1Dec 18, 2017
Steering1Nov 14, 2017
Exterior lighting1Oct 20, 2016

Safety recalls10

NHTSA Recalls API · cached ≤24 h
0Park-it warnings
2Fixable over the air
Dec 15, 2023Latest campaign
Dec 15, 202323V854000

Structure: body roof and pillars

A detached roof panel can become a road hazard, increasing the risk of a crash.

DetailsHide details for campaign 23V854000
What's wrong
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2014-2020 C-Class, CLA, GLA, S-Class, GLC, and GLE vehicles. Please refer to MBUSA's recall report for specific vehicle details. The front roof panel located between the windshield and the panoramic sunroof may not have been bonded correctly to the vehicle during a prior repair, allowing the front panel to detach from the vehicle.
Risk
A detached roof panel can become a road hazard, increasing the risk of a crash.
Remedy
Dealers will replace the front panel, free of charge. Owner notification letters were mailed on August 2, 2024. Owner notification letters will be mailed in phases, on, March 22,2024, and August 2, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. This recall is an expansion of NHTSA recall number 21V-197.
Filed under
S550
Campaign
NHTSA 23V854000 · Dec 15, 2023
Mar 19, 202121V197000

Structure: body roof and pillars

The adhesive bonding of the front panel might deteriorate, possibly causing the front panel to detach from the vehicle and become a road hazard, increasing the risk of a…

DetailsHide details for campaign 21V197000
What's wrong
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2020 C300 Coupe, C43 Coupe AMG, C43 AMG, 2015-2020 C300, GLA250, 2016-2018 C350e, CLA45 Coupe AMG, 2015 C400, S65 AMG, 2015-2019 C63 AMG, 2016 C450, 2015-2016 GLA45 AMG, S600, 2016-2020 GLC300, 2017-2019 GLC43 AMG, GLE43 Coupe AMG, 2014-2019 CLA250 Coupe, 2014-2015 CLA45 AMG, 2018 GLC63 AMG, 2014-2017 S550, 2018-2020 S450, 2016-2019 GLE63 Coupe AMG, 2016 GLE450 Coupe, 2014-2020 S63 AMG, 2018-2019 S560, and 2019 GLC350e vehicles equipped with a panoramic sunroof. The front roof panel located between the windshield and the panoramic sunroof may not have been bonded correctly to the vehicle during a prior repair.
Risk
The adhesive bonding of the front panel might deteriorate, possibly causing the front panel to detach from the vehicle and become a road hazard, increasing the risk of a crash.
Remedy
Mercedes-Benz dealer will remove the bonded panel and will install a new front panel by following the detailed repair instructions and using the approved primer, cleaner and adhesive, free of charge. Owner notification letters were mailed on September 3, 2021 and October 26, 2021. Owners may contact MBUSA customer service at 1-800-367-6372.
Filed under
Amg S63, S550
Campaign
NHTSA 21V197000 · Mar 19, 2021
Feb 12, 202121V072000

Communication

A disabled eCall system would prevent a vehicle occupant from contacting emergency services through the call center in an emergency, potentially delaying emergency…

DetailsHide details for campaign 21V072000
What's wrong
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2019 C300, E300, 2018-2020 CLA250, 2020 CLS450, AMG E53, AMG GT53, GLE450, 2018 AMG E63, AMG GTA, 2017-2020 GLA250, GLC300, 2019 GLC350, AMG GLC43, 2017-2018 GLE350, 2019 AMG GLC 43, GLC350, GLE400, 2017 GLS450, S550, C300 Cabrio, and 2018-2019 S560 vehicles. On June 18, 2021, an additional 9 vehicles were added, including certain 2021 GLA250, GLC300, 2018 S450, E400, and 2017 CLA250 vehicles. The communication module might have been inadvertently deactivated during a service visit, which could have disabled the Emergency Call (eCall) function.
Risk
A disabled eCall system would prevent a vehicle occupant from contacting emergency services through the call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.
Remedy
MBUSA will notify owners, and dealers will inspect the communication module and activate it, if necessary, free of charge. The recall began March 31, 2021. Letters for the owners of the 9 additional vehicles were mailed July 9, 2021. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2021030005.
Filed under
S550
Campaign
NHTSA 21V072000 · Feb 12, 2021
Feb 5, 202121V058000

Electrical system: software

Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Over-the-air remedy
DetailsHide details for campaign 21V058000
What's wrong
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle model details. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.
Risk
Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.
Remedy
MBUSA will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall began March 12, 2021. Owners may contact MBUSA customer service at 1-877-762-8267. MBUSA's number for this recall is 2021020025.
Filed under
Amg S63, S550, S550e, S600, S65 Amg, S650
Campaign
NHTSA 21V058000 · Feb 5, 2021
Nov 1, 201919V787000

Communication

An inaccurate vehicle location may delay emergency responders, increasing the risk of injury.

Over-the-air remedy
DetailsHide details for campaign 19V787000
What's wrong
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2013-2017 vehicles due to a software fault that may cause the date and time for the emergency call system (eCall) to differ from the actual date and time, potentially relaying an inaccurate vehicle location. For a full list of the affected models visit: https://static.nhtsa.gov/odi/rcl/2019/RMISC-19V787-4620.pdf
Risk
An inaccurate vehicle location may delay emergency responders, increasing the risk of injury.
Remedy
MBUSA has initiated an Over the Air (OTA) remote update. MBUSA will also notify owners, and dealers will check software for a successful OTA or update the communication module software as needed, free of charge. The recall began December 23, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2019120008.
Filed under
S550, S63
Campaign
NHTSA 19V787000 · Nov 1, 2019
Dec 18, 201717V816000

Latches/locks/linkages: doors latch

If the door appears to be locked, the door may be unintentionally opened, increasing the risk of injury.

DetailsHide details for campaign 17V816000
What's wrong
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017 GLE400 4Matic, GLE350 4Matic, GLE350, GLE550e 4Matic, GLE43 AMG 4Matic, GLE63 AMG 4Matic, GLS450, GLE63S 4Matic, GLS63 4Matic, S550e, S600, S63 AMG 4Matic, S65 AMG, S550, Mercedes-Maybach S600, Mercedes-Maybach S550 4Matic, GLE43 AMG 4Matic Coupe, GLE63S 4Matic Coupe, 2017-2018 GLS550 4Matic, S550 4Matic, 2018 S450, and S63 AMG 4Matic vehicles. The rear passenger door on the driver side may indicate that it is locked, when it may not be. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 206, "Door Locks and Door Retention Components."
Risk
If the door appears to be locked, the door may be unintentionally opened, increasing the risk of injury.
Remedy
MBUSA will notify owners, and dealers will inspect the left rear door lock, replacing it as necessary, free of charge. The recall is expected to begin in January 2018. Owners may contact MBUSA customer service at 1-877-496-3691.
Filed under
S550, S550 4matic, S550e, S600, S65 Amg
Campaign
NHTSA 17V816000 · Dec 18, 2017

Merged from NHTSA model names: S550, Amg S63, S550e, S600, S65 Amg, S650, S63, S550 4matic, Amg S65. Not every vehicle of a model year is affected by every campaign.

To see whether a recall is still open on your car, enter the VIN at nhtsa.gov/recalls or the Mercedes-Benz recall lookup. Recall repairs are free at a franchised dealer (federal law; see limits).

Buying a used 2017 Mercedes-Benz S-Class? Recalls cover the model; a history report checks one car's title, odometer and accident records. VinAudit history report → Sponsored · disclosure

Owner complaints by component22

NHTSA Complaints API · cached ≤24 h
22Complaints filed
0Involving a crash
0Involving a fire
0Injuries reported
ComponentShareComplaints%CrashesFiresInjuries
Unknown or other418000
Steering314000
Air bags314000
Power train29000
Visibility/wiper29000
Fuel/propulsion system29000
Engine29000
Visibility29000
Structure29000
Electrical system29000
Exterior lighting15000
Seat belts15000
Wheels15000

An owner can tag several components, so percentages add up to more than 100. Complaints are unverified owner reports, de-duplicated by NHTSA ODI number, merged from NHTSA model names S-Class, S-Class Hybrid.

Latest reports

  • Steering

    “Steering wheel will move in and out, but has stopped moving up and down. The steering wheel is stuck in the UP position. This has caused me to readjust all my seat settings and has made it more difficult to see the dash.”

    Filed 07/12/2025 · ODI 11673103
  • Air bags

    “The leather dashboard came off. We were offered to fix it for $6,000, even though the car had an extended warranty through the dealership.”

    Filed 06/05/2025 · ODI 11665021
  • Power train

    “The contact owns a 2017 Mercedes-Benz S550. The contact stated while the vehicle was in for routine maintenance, the mechanic discovered that the front driver's side CV-boot had cracked and was leaking oil.”

    Filed 12/19/2024 · ODI 11631560

Other Mercedes-Benz S-Class model years

Other Mercedes-Benz models

2017 Mercedes-Benz S-Class recall questions

How many recalls does the 2017 Mercedes-Benz S-Class have?

NHTSA lists 10 safety recall campaigns for the 2017 Mercedes-Benz S-Class. The most recent, 23V854000 (reported December 15, 2023), concerns structure. Not every vehicle is covered by every campaign; check a specific car by VIN.

What are the 2017 Mercedes-Benz S-Class recalls for?

The largest group is structure, with 2 campaigns. Others: communication (2), seat belts (2), electrical system (1). Each campaign below lists the defect, the risk and the free remedy.

What is the most common complaint about the 2017 Mercedes-Benz S-Class?

Unknown or other is the most-reported component, named in 4 complaints out of 22 filed with NHTSA (18%). Complaints are unverified owner reports.

How do I check if a recall is open on my 2017 Mercedes-Benz S-Class?

Enter the 17-character VIN at nhtsa.gov/recalls or the Mercedes-Benz recall lookup. That shows campaigns still unrepaired on that exact car. Safety recall repairs are free at a franchised Mercedes-Benz dealer.

Check a specific Mercedes-Benz by VIN

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