Representative 2023 model. Photo: Aciarium, Wikimedia Commons, CC BY 4.0

Recalls & complaints · NHTSA data

2024 Mercedes-Benz Sprinter recalls

Every recall campaign and owner complaint NHTSA has on file for the 2024 model year. Not every vehicle is affected by every campaign: check a specific car by VIN below.

Recall campaigns: 6
Park-it warnings: 0
Complaints: 16
Latest campaign: Oct 24, 2025

Recall summary by component6

NHTSA Recalls API · cached ≤24 h

Component	Campaigns	Latest	Campaign IDs
Structure	2	Oct 24, 2025	25V725000 25V609000
Parking brake	2	Feb 28, 2025	25V135000 25V090000
Suspension	1	Jul 9, 2024	24V517000
Electronic stability control (ESC)	1	May 6, 2024	24V316000

Safety recalls6

NHTSA Recalls API · cached ≤24 h

0Park-it warnings

0Fixable over the air

Oct 24, 2025Latest campaign


Oct 24, 202525V725000	Structure: frame and members Third-row seats with inadequate strength may fail to protect occupants, increasing the risk of injury in a crash. DetailsHide details for campaign 25V725000 What's wrong Daimler Vans USA, LLC (DVUSA) is recalling certain 2023-2024 Mercedes-Benz Sprinter 2500 vehicles. The right longitudinal frame member may not be reinforced properly, decreasing the structural integrity of the third-row seats. Risk Third-row seats with inadequate strength may fail to protect occupants, increasing the risk of injury in a crash. Remedy Dealers will inspect and repair the frame, as necessary, free of charge. Owner notification letters were mailed December 17, 2025. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3RASCHW. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning October 31, 2025. Filed under Sprinter 2500 Campaign NHTSA 25V725000 · Oct 24, 2025
Sep 12, 202525V609000	Structure: frame and members Frame members with inadequate strength may reduce the vehicle's performance in a crash, increasing the risk of injury. DetailsHide details for campaign 25V609000 What's wrong Daimler Vans USA, LLC (DVUSA) is recalling certain 2024 Mercedes-Benz Sprinter 2500 and Sprinter 3500 vehicles. The longitudinal frame members may not be reinforced properly. Risk Frame members with inadequate strength may reduce the vehicle's performance in a crash, increasing the risk of injury. Remedy Dealers will inspect and repair the frame, as necessary, free of charge. Owner notification letters were mailed December 18, 2025. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VVS3LAENGST. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning September 19, 2025. Filed under Sprinter 2500, Sprinter 3500 Campaign NHTSA 25V609000 · Sep 12, 2025
Feb 28, 202525V135000	Parking brake Parking brake failure can result in a vehicle rollaway, increasing the risk of a crash. DetailsHide details for campaign 25V135000 What's wrong Daimler Vans USA, LLC (DVUSA) is recalling certain 2024 Mercedes-Benz Sprinter vehicles. The parking brake cable bracket welds may fail and disengage the parking brake. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 105, "Hydraulic and Electric Brake Systems." Risk Parking brake failure can result in a vehicle rollaway, increasing the risk of a crash. Remedy Dealers will inspect and repair the parking brake cable bracket as necessary, free of charge. Owner notification letters were mailed April 30, 2025. Owners may contact DVUSA customer service at 877-762-8267. DVUSA's number for this recall is VS3HALHAN. Filed under Sprinter 1500, Sprinter 2500, Sprinter 3500, Sprinter 4500 Campaign NHTSA 25V135000 · Feb 28, 2025
Feb 14, 202525V090000	Parking brake: driveline A loss of drive power increases the risk of a crash. DetailsHide details for campaign 25V090000 What's wrong Daimler Vans USA, LLC (DVUSA) is recalling certain 2024 Mercedes-Benz eSprinter vehicles. The welds on the helical gear within the rear axle drivetrain may fail, causing a loss of drive power. Risk A loss of drive power increases the risk of a crash. In addition, drivetrain failure can result in a vehicle rollaway if the parking brake is not applied, increasing the risk of a crash or injury. Remedy Dealers will replace the rear axle electric drivetrain, free of charge. Owner notification letters were mailed May 5, 2025. Owners may contact DVUSA customer service at 877-762-8267. DVUSA's number for this recall is V3ESCHWEI. Filed under Esprinter Campaign NHTSA 25V090000 · Feb 14, 2025
Jul 9, 202424V517000	Suspension: rear springs An axle that moves out of position can cause a loss of vehicle control, increasing the risk of a crash. DetailsHide details for campaign 24V517000 What's wrong Daimler Vans USA, LLC (DVUSA) is recalling certain 2023-2024 Mercedes-Benz Sprinter vehicles. The spring U-bolts for the rear axle may have reduced strength due to improper heat-treatment, which can cause the rear axle to shift out of position. Risk An axle that moves out of position can cause a loss of vehicle control, increasing the risk of a crash. Remedy Dealers will replace the spring U-bolts, free of charge. Owner notification letters were mailed August 23, 2024. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3FEDERB. Filed under Sprinter 1500, Sprinter 2500, Sprinter 3500, Sprinter 4500 Campaign NHTSA 24V517000 · Jul 9, 2024
May 6, 202424V316000	Electronic stability control (ESC): control module software Extended stopping distance can increase the risk of a crash. DetailsHide details for campaign 24V316000 What's wrong Daimler Vans USA, LLC (DVUSA) is recalling certain 2024 Mercedes-Benz eSprinter vehicles. Due to a software error in the electronic stability program (ESP), the force required to stop the vehicle may increase, possibly requiring an extended distance to stop. Risk Extended stopping distance can increase the risk of a crash. Remedy Dealers will update the ESP control unit software, free of charge. Owner notification letters were mailed June 3, 2024. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3EBOOSTF. Filed under Esprinter Campaign NHTSA 24V316000 · May 6, 2024

Merged from NHTSA model names: Sprinter 2500, Sprinter 3500, Sprinter 1500, Sprinter 4500, Esprinter. Not every vehicle of a model year is affected by every campaign.

To see whether a recall is still open on your car, enter the VIN at nhtsa.gov/recalls or the Mercedes-Benz recall lookup. Recall repairs are free at a franchised dealer (federal law; see limits).

Buying a used 2024 Mercedes-Benz Sprinter? Recalls cover the model; a history report checks one car's title, odometer and accident records. VinAudit history report → Sponsored · disclosure

Owner complaints by component16

NHTSA Complaints API · cached ≤24 h

16Complaints filed

1Involving a crash

1Involving a fire

0Injuries reported

Component	Complaints	%	Crashes	Fires
Unknown or other	5	31	1	1
Service brakes	3	19	0	0
Seat belts	2	13	0	0
Electrical system	2	13	0	0
Power train	2	13	0	0
Fuel/propulsion system	2	13	0	0
Engine	1	6	0	0
Forward collision avoidance	1	6	0	0
Visibility	1	6	0	0
Air	1	6	0	0
Tires	1	6	0	0
Wheels	1	6	0	0

An owner can tag several components, so percentages add up to more than 100. Complaints are unverified owner reports, de-duplicated by NHTSA ODI number, merged from NHTSA model names Sprinter 1500, Sprinter 2500 12 Passenger Van, Sprinter 2500 15 Passenger Van, Sprinter 2500 Cargo Van, Sprinter 2500 Cargo Van (LWB), Sprinter 2500 Cargo Van (SWB), Sprinter 2500 Crew Van (LWB), Sprinter 2500 Crew Van (SWB), Sprinter 2500 Passenger Van, Sprinter 3500 Crew Van, Sprinter 3500XD Cargo Van, Sprinter 3500XD Crew Van.

Latest reports

Seat belts
“My vehicle was inspected and it was found that the seatbelt B-pillar anchor bolt was stripped at the factory. This problem seems widespread online.”
Filed 06/27/2026 · ODI 11746883
Unknown or other
“Second alternator has gone bad twice. Went to Van conversions in Utah and had system completely replaced”
Filed 06/17/2026 · ODI 11744858
Seat belts
“I removed the drive side seat belt bolt in order to remove the pillar it is mounted to and found the bolt extremely hard to turn and ultimately somewhat stripped upon removal.”
Filed 04/30/2026 · ODI 11734858

Other Mercedes-Benz Sprinter model years

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2024 Mercedes-Benz Sprinter recall questions

How many recalls does the 2024 Mercedes-Benz Sprinter have?

NHTSA lists 6 safety recall campaigns for the 2024 Mercedes-Benz Sprinter. The most recent, 25V725000 (reported October 24, 2025), concerns structure. Not every vehicle is covered by every campaign; check a specific car by VIN.

What are the 2024 Mercedes-Benz Sprinter recalls for?

The largest group is structure, with 2 campaigns. Others: parking brake (2), suspension (1), electronic stability control (ESC) (1). Each campaign below lists the defect, the risk and the free remedy.

What is the most common complaint about the 2024 Mercedes-Benz Sprinter?

Unknown or other is the most-reported component, named in 5 complaints out of 16 filed with NHTSA (31%). Across all complaints, owners reported 1 crash and 1 fire. Complaints are unverified owner reports.

How do I check if a recall is open on my 2024 Mercedes-Benz Sprinter?

Enter the 17-character VIN at nhtsa.gov/recalls or the Mercedes-Benz recall lookup. That shows campaigns still unrepaired on that exact car. Safety recall repairs are free at a franchised Mercedes-Benz dealer.

Check a specific Mercedes-Benz by VIN

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