Mercedes-Benz E-Class, representative photo
Representative model. Photo: Sarah Larson from Ann Arbor, MI, USA, Wikimedia Commons, CC BY 2.0

Recalls & complaints · NHTSA data

2014 Mercedes-Benz E-Class recalls

Every recall campaign and owner complaint NHTSA has on file for the 2014 model year. Not every vehicle is affected by every campaign: check a specific car by VIN below.

Recall campaigns
8
Park-it warnings
0
Complaints
304
Latest campaign
Aug 13, 2021

Recall summary by component8

NHTSA Recalls API · cached ≤24 h
ComponentCampaignsLatestCampaign IDs
Air bags3Aug 13, 2021
Communication1Nov 1, 2019
Electrical system1Mar 14, 2017
Steering1Dec 14, 2016
Fuel system, gasoline1Nov 24, 2015
Structure1Feb 13, 2015

Safety recalls8

NHTSA Recalls API · cached ≤24 h
0Park-it warnings
1Fixable over the air
Aug 13, 2021Latest campaign
Aug 13, 202121V638000

Air bags: frontal

An incorrect air bag may not function properly in a crash, increasing the risk of injury.

DetailsHide details for campaign 21V638000
What's wrong
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2015-2016 E400 Coupe, 2012-2015 C250 Coupe, C350 Coupe, C63 AMG Coupe, 2011-2014 E350 Coupe, and 2012-2014 E350 Cabrio vehicles. An incorrect front passenger air bag may have been installed during a prior repair.
Risk
An incorrect air bag may not function properly in a crash, increasing the risk of injury.
Remedy
Dealers will replace the front passenger air bag on the affected vehicles, free of charge. Owner notification letters were mailed on September 10, 2021. Owners may contact MBUSA customer service at 1-800-367-6372.
Campaign
NHTSA 21V638000 · Aug 13, 2021
Nov 1, 201919V787000

Communication

An inaccurate vehicle location may delay emergency responders, increasing the risk of injury.

Over-the-air remedy
DetailsHide details for campaign 19V787000
What's wrong
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2013-2017 vehicles due to a software fault that may cause the date and time for the emergency call system (eCall) to differ from the actual date and time, potentially relaying an inaccurate vehicle location. For a full list of the affected models visit: https://static.nhtsa.gov/odi/rcl/2019/RMISC-19V787-4620.pdf
Risk
An inaccurate vehicle location may delay emergency responders, increasing the risk of injury.
Remedy
MBUSA has initiated an Over the Air (OTA) remote update. MBUSA will also notify owners, and dealers will check software for a successful OTA or update the communication module software as needed, free of charge. The recall began December 23, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2019120008.
Campaign
NHTSA 19V787000 · Nov 1, 2019
Jan 9, 201919V010000

Air bags: frontal passenger side

An inflator explosion may result in sharp metal fragments striking the passenger or other occupants resulting in serious injury or death.

DetailsHide details for campaign 19V010000
What's wrong
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2014 C250, C300 4Matic, C350, C63 AMG, E350 4Matic Coupe, E350 Cabrio, E350 Coupe, SLS AMG Cabrio, SLS AMG Coupe, 2014-2015 C250 Coupe, C350 4Matic Coupe, C350 Coupe, C63 AMG Coupe, GLK 350, GLK250 BlueTec 4Matic, GLK350 RWD, 2015-2017 E400 4Matic Coupe, E400 Cabrio, E400 Coupe, 2014-2017 E550 Cabrio, and 2014-2016 E550 Coupe vehicles sold, or ever registered, in the states of AL, CA, FL, GA, HI, LA, MS, SC, TX, PR, AS, GU, the MP, and VI or "Zone A." Additionally, MBUSA is recalling certain 2012-2014 C250, E350 4Matic Coupe, SLS AMG Cabrio, 2012-2015 C250 Coupe, C350 4Matic Coupe, C350 Coupe, C63 AMG Coupe, 2011 C300, 2011-2014 C300 4Matic, C350, C63 AMG, E350 Cabrio, E350 Coupe, SLS AMG Coupe, 2015-2016 E400 4Matic Coupe, E400 Cabrio, E400 Coupe, 2011-2016 E550 Cabrio, E550 Coupe, 2011-2015 GLK350 4Matic, GLK350 RWD, and 2013-2015 GLK250 BlueTec 4Matic vehicles ever registered in the states of AZ, AR, DE, DC, IL, IN, KS, KY, MD, MO, NE, NV, NJ, NM, NC, OH, OK, PA, TN, VA, and WV or "Zone B." MBUSA is also recalling certain 2012-2014 C250, E350 4Matic Coupe, SLS AMG Cabrio 2012-2015 C250 Coupe, C350 4Matic Coupe, C350 Coupe, C63 AMG Coupe, 2010-2011 C300, 2010-2014 C300 4Matic, C350, C63 AMG, E350 Coupe, 2011-2014 E350 Cabrio, SLS AMG Coupe, 2015-2016 E400 4Matic Coupe, E400 Cabrio, E400 Coupe, 2016-2017 E550 Cabrio, 2010-2016 E550 Coupe, 2010-2015 GLK350 4Matic, GLK350 RWD, and 2013-2015 GLK250 BlueTec 4Matic vehicles ever registered in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MO, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI and WY or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
Risk
An inflator explosion may result in sharp metal fragments striking the passenger or other occupants resulting in serious injury or death.
Remedy
MBUSA will notify owners, and dealers will replace the passenger frontal air bag module, free of charge. The recall began March 29, 2019. Owners may contact MBUSA customer service at 1-800-367-6372.
Campaign
NHTSA 19V010000 · Jan 9, 2019
Oct 6, 201717V627000

Air bags: frontal

If the driver air bag inadvertently deploys, it can increase the risk of injury and a crash.

DetailsHide details for campaign 17V627000
What's wrong
Mercedes-Benz USA, LLC. (MBUSA) is recalling these vehicles: 2014-2018 CLA250, CLA250 4Matic, CLA45 AMG 4Matic, 2015-2018 GLA250, GLA250 4Matic, GLA45 AMG 4Matic, C300 4Matic, C63S AMG, 2012-2014 C250, C350, C300 4Matic, E550 4Matic, 2013-2014 C63 AMG, 2012-2015 C250 Coupe, C350 Coupe, C63 AMG Coupe, 2013-2015 C350 4Matic Coupe, GLK250 4Matic BlueTec, GLK350, GLK350 4Matic, 2016-2017 C350e, C43 AMG, 2015 C400 4Matic, 2016-2018 C63 AMG, GLC300, GLC300 4Matic, 2017-2018 C300 Coupe, C300 4Matic Coupe, C43 AMG, C63 AMG Coupe, C63S AMG Coupe, C300 Cabriolet, C300 4Matic Cabriolet, C43 AMG Cabriolet, C63 AMG Cabriolet, C63S AMG Cabriolet, GLC300 4Matic Coupe, GLC43 AMG, GLC43 AMG Coupe, 2014 E350 Coupe, E350 4Matic Coupe, E350 Cabriolet, E400 Hybrid, 2015-2017 E400 Coupe, E400 4Matic Coupe, E400 Cabriolet, 2014-2017 E550 Coupe, E550 Cabriolet, B250e, 2014-2016 E250 BlueTec, E63 AMG 4Matic Wagon, 2012-2013 E350 BlueTec, 2012-2016 E350, E350 4Matic, 2015-2016 E400, E400 4Matic, 2012 E63 AMG, 2014-2015 E250 4Matic BlueTec, 2013-2016 E350 Wagon, 2017 GLC300d 4Matic, and 2018 GLC350e 4Matic. The driver's air bag may unexpectedly deploy due to insufficient grounding of the steering components if an electrostatic discharge occurs and the air bag clockspring is broken.
Risk
If the driver air bag inadvertently deploys, it can increase the risk of injury and a crash.
Remedy
MBUSA will notify owners, and dealers will add sufficient grounding to the steering components, free of charge. The recall began in December 6, 2017. Owners may contact MBUSA customer service at 1-877-496-3691.
Campaign
NHTSA 17V627000 · Oct 6, 2017
Mar 14, 201717V177000

Electrical system: software

If the air bags do not deploy as intended in the event of a crash, there would be an increased risk of injury in the event of a crash.

DetailsHide details for campaign 17V177000
What's wrong
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 AMG GT-S, GLC300, CLA250 and GLE300d 4Matic vehicles, 2013 C250, E350 BlueTec and G63 AMG vehicles, 2008-2014 C300 vehicles, 2013-2014 C300 4Matic and ML350 4Matic vehicles, 2009 C350 vehicles, 2014 CLS550, E350 4Matic, E350 Coupe 4Matic, E350 Wagon 4Matic, GLK350 and SL550 vehicles, 2012 CLS550 4Matic vehicles, 2012-2016 E350 vehicles, 2016-2017 GL450 4Matic vehicles, 2012-2014 ML350 4Matic BlueTec vehicles, 2015 S550, S550 4Matic and C300 4Matic Sedan vehicles, 2015-2016 C300 Sedan vehicles, and 2017 SL63 AMG vehicles. Various control units on these vehicles may have been updated with incorrect software, potentially affecting the correct deployment of the air bags in the event of a crash.
Risk
If the air bags do not deploy as intended in the event of a crash, there would be an increased risk of injury in the event of a crash.
Remedy
MBUSA will notify owners, and dealers will update software in the affected control units, free of charge. The recall began April 21, 2017. Owners may contact MBUSA customer service at 1-800-367-6372.
Campaign
NHTSA 17V177000 · Mar 14, 2017
Dec 14, 201616V899000

Steering: electric power assist system

If the control unit pins lose connection, there would be a loss of electric power steering assist, increasing the risk of a crash.

DetailsHide details for campaign 16V899000
What's wrong
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain model year 2013-2015 SL550, 2013-2014 SL63 AMG, 2014-2016 E350, 2014 E350 Cabriolet, E350 Coupe, 2014-2015 S550, 2015 E350 Bluetec, 2015-2016 E400, 2016 E550 Coupe, and Maybach S600 vehicles manufactured August 23, 2012, to August 14, 2015. The affected vehicles use an electric power steering system that may have improperly soldered contacts inside the control unit, potentially resulting in the power steering system deactivating while driving.
Risk
If the control unit pins lose connection, there would be a loss of electric power steering assist, increasing the risk of a crash. The increase in pin contact resistance can also increase the risk of a fire, even while the vehicle is parked and ignition is off.
Remedy
MBUSA will notify owners, and dealers will replace the electric power steering control unit, free of charge. The recall began October 13, 2017. Owners may contact MBUSA customer service at 1-800-367-6372.
Campaign
NHTSA 16V899000 · Dec 14, 2016
To see whether a recall is still open on your car, enter the VIN at nhtsa.gov/recalls or the Mercedes-Benz recall lookup. Recall repairs are free at a franchised dealer (federal law; see limits).

Buying a used 2014 Mercedes-Benz E-Class? Recalls cover the model; a history report checks one car's title, odometer and accident records. VinAudit history report → Sponsored · disclosure

Owner complaints by component304

NHTSA Complaints API · cached ≤24 h
304Complaints filed
11Involving a crash
15Involving a fire
9Injuries reported
ComponentShareComplaints%CrashesFiresInjuries
Air bags5819403
Service brakes5518111
Electrical system41131100
Suspension3110211
Steering2910201
Unknown or other289150
Structure279205
Fuel/propulsion system258110
Engine238110
Power train165200
Fuel system134100
Gasoline134100
Wheels114000
Seats93000
Tires83000

11 more components with fewer complaints not shown. An owner can tag several components, so percentages add up to more than 100. Complaints are unverified owner reports, de-duplicated by NHTSA ODI number, merged from NHTSA model names E-Class, E-Class Cabriolet, E-Class Hybrid.

Latest reports

  • Service brakes

    “The contact owns a 2014 Mercedes-Benz E350. The contact stated that the brake pedal was spongy while depressed, with the "Brake System" and "Low Brake Fluid" warning lights displayed.”

    Filed 09/14/2026 · ODI 11764083
  • Suspension

    “The failure was when I hit the brakes hard in an emergency braking situation and the car very eratically and violently veered to the left.”

    Filed 07/24/2026 · ODI 11752742
  • Structure

    “Rear subframe rotted / corroded. Rear brake lines rotted and rear springs broken from corrosion . Mercedes refuses to address the issues under warranty except the subframe issue .”

    Filed 07/21/2026 · ODI 11751724

Other Mercedes-Benz E-Class model years

Other Mercedes-Benz models

2014 Mercedes-Benz E-Class recall questions

How many recalls does the 2014 Mercedes-Benz E-Class have?

NHTSA lists 8 safety recall campaigns for the 2014 Mercedes-Benz E-Class. The most recent, 21V638000 (reported August 13, 2021), concerns air bags. Not every vehicle is covered by every campaign; check a specific car by VIN.

What are the 2014 Mercedes-Benz E-Class recalls for?

The largest group is air bags, with 3 campaigns. Others: communication (1), electrical system (1), steering (1). Each campaign below lists the defect, the risk and the free remedy.

What is the most common complaint about the 2014 Mercedes-Benz E-Class?

Air bags is the most-reported component, named in 58 complaints out of 304 filed with NHTSA (19%). Across all complaints, owners reported 11 crashs and 15 fires. Complaints are unverified owner reports.

How do I check if a recall is open on my 2014 Mercedes-Benz E-Class?

Enter the 17-character VIN at nhtsa.gov/recalls or the Mercedes-Benz recall lookup. That shows campaigns still unrepaired on that exact car. Safety recall repairs are free at a franchised Mercedes-Benz dealer.

Check a specific Mercedes-Benz by VIN

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