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Recalls & complaints · NHTSA data

2015 Mercedes-Benz E-Class recalls

Every recall campaign and owner complaint NHTSA has on file for the 2015 model year. Not every vehicle is affected by every campaign: check a specific car by VIN below.

Recall campaigns
6
Park-it warnings
0
Complaints
57
Latest campaign
Nov 1, 2019

Recall summary by component6

NHTSA Recalls API · cached ≤24 h
ComponentCampaignsLatestCampaign IDs
Communication1Nov 1, 2019
19V787000
Air bags1Oct 6, 2017
17V627000
Electrical system1Mar 14, 2017
17V177000
Steering1Dec 14, 2016
16V899000
Structure1Feb 13, 2015
15V088000
Seat belts1Dec 24, 2014
14V818000

Safety recalls6

NHTSA Recalls API · cached ≤24 h
0Park-it warnings
1Fixable over the air
Nov 1, 2019Latest campaign
Nov 1, 201919V787000

Communication

An inaccurate vehicle location may delay emergency responders, increasing the risk of injury.

Over-the-air remedy
DetailsHide details for campaign 19V787000
What's wrong
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2013-2017 vehicles due to a software fault that may cause the date and time for the emergency call system (eCall) to differ from the actual date and time, potentially relaying an inaccurate vehicle location. For a full list of the affected models visit: https://static.nhtsa.gov/odi/rcl/2019/RMISC-19V787-4620.pdf
Risk
An inaccurate vehicle location may delay emergency responders, increasing the risk of injury.
Remedy
MBUSA has initiated an Over the Air (OTA) remote update. MBUSA will also notify owners, and dealers will check software for a successful OTA or update the communication module software as needed, free of charge. The recall began December 23, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2019120008.
Campaign
NHTSA 19V787000 · Nov 1, 2019
Oct 6, 201717V627000

Air bags: frontal

If the driver air bag inadvertently deploys, it can increase the risk of injury and a crash.

DetailsHide details for campaign 17V627000
What's wrong
Mercedes-Benz USA, LLC. (MBUSA) is recalling these vehicles: 2014-2018 CLA250, CLA250 4Matic, CLA45 AMG 4Matic, 2015-2018 GLA250, GLA250 4Matic, GLA45 AMG 4Matic, C300 4Matic, C63S AMG, 2012-2014 C250, C350, C300 4Matic, E550 4Matic, 2013-2014 C63 AMG, 2012-2015 C250 Coupe, C350 Coupe, C63 AMG Coupe, 2013-2015 C350 4Matic Coupe, GLK250 4Matic BlueTec, GLK350, GLK350 4Matic, 2016-2017 C350e, C43 AMG, 2015 C400 4Matic, 2016-2018 C63 AMG, GLC300, GLC300 4Matic, 2017-2018 C300 Coupe, C300 4Matic Coupe, C43 AMG, C63 AMG Coupe, C63S AMG Coupe, C300 Cabriolet, C300 4Matic Cabriolet, C43 AMG Cabriolet, C63 AMG Cabriolet, C63S AMG Cabriolet, GLC300 4Matic Coupe, GLC43 AMG, GLC43 AMG Coupe, 2014 E350 Coupe, E350 4Matic Coupe, E350 Cabriolet, E400 Hybrid, 2015-2017 E400 Coupe, E400 4Matic Coupe, E400 Cabriolet, 2014-2017 E550 Coupe, E550 Cabriolet, B250e, 2014-2016 E250 BlueTec, E63 AMG 4Matic Wagon, 2012-2013 E350 BlueTec, 2012-2016 E350, E350 4Matic, 2015-2016 E400, E400 4Matic, 2012 E63 AMG, 2014-2015 E250 4Matic BlueTec, 2013-2016 E350 Wagon, 2017 GLC300d 4Matic, and 2018 GLC350e 4Matic. The driver's air bag may unexpectedly deploy due to insufficient grounding of the steering components if an electrostatic discharge occurs and the air bag clockspring is broken.
Risk
If the driver air bag inadvertently deploys, it can increase the risk of injury and a crash.
Remedy
MBUSA will notify owners, and dealers will add sufficient grounding to the steering components, free of charge. The recall began in December 6, 2017. Owners may contact MBUSA customer service at 1-877-496-3691.
Campaign
NHTSA 17V627000 · Oct 6, 2017
Mar 14, 201717V177000

Electrical system: software

If the air bags do not deploy as intended in the event of a crash, there would be an increased risk of injury in the event of a crash.

DetailsHide details for campaign 17V177000
What's wrong
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 AMG GT-S, GLC300, CLA250 and GLE300d 4Matic vehicles, 2013 C250, E350 BlueTec and G63 AMG vehicles, 2008-2014 C300 vehicles, 2013-2014 C300 4Matic and ML350 4Matic vehicles, 2009 C350 vehicles, 2014 CLS550, E350 4Matic, E350 Coupe 4Matic, E350 Wagon 4Matic, GLK350 and SL550 vehicles, 2012 CLS550 4Matic vehicles, 2012-2016 E350 vehicles, 2016-2017 GL450 4Matic vehicles, 2012-2014 ML350 4Matic BlueTec vehicles, 2015 S550, S550 4Matic and C300 4Matic Sedan vehicles, 2015-2016 C300 Sedan vehicles, and 2017 SL63 AMG vehicles. Various control units on these vehicles may have been updated with incorrect software, potentially affecting the correct deployment of the air bags in the event of a crash.
Risk
If the air bags do not deploy as intended in the event of a crash, there would be an increased risk of injury in the event of a crash.
Remedy
MBUSA will notify owners, and dealers will update software in the affected control units, free of charge. The recall began April 21, 2017. Owners may contact MBUSA customer service at 1-800-367-6372.
Campaign
NHTSA 17V177000 · Mar 14, 2017
Dec 14, 201616V899000

Steering: electric power assist system

If the control unit pins lose connection, there would be a loss of electric power steering assist, increasing the risk of a crash.

DetailsHide details for campaign 16V899000
What's wrong
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain model year 2013-2015 SL550, 2013-2014 SL63 AMG, 2014-2016 E350, 2014 E350 Cabriolet, E350 Coupe, 2014-2015 S550, 2015 E350 Bluetec, 2015-2016 E400, 2016 E550 Coupe, and Maybach S600 vehicles manufactured August 23, 2012, to August 14, 2015. The affected vehicles use an electric power steering system that may have improperly soldered contacts inside the control unit, potentially resulting in the power steering system deactivating while driving.
Risk
If the control unit pins lose connection, there would be a loss of electric power steering assist, increasing the risk of a crash. The increase in pin contact resistance can also increase the risk of a fire, even while the vehicle is parked and ignition is off.
Remedy
MBUSA will notify owners, and dealers will replace the electric power steering control unit, free of charge. The recall began October 13, 2017. Owners may contact MBUSA customer service at 1-800-367-6372.
Campaign
NHTSA 16V899000 · Dec 14, 2016
Feb 13, 201515V088000

Structure: body hood

If the rubber seal falls into the engine compartment, it may contact parts of the exhaust system, increasing the risk of a fire.

DetailsHide details for campaign 15V088000
What's wrong
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain model year 2013-2015 E350 Sedan, E350 4Matic Sedan, E350 4Matic Station Wagon, E400 Hybrid Sedan, CLS 550 CGI, and CLS550 4Matic, 2013-2014 E550 4Matic Sedan, 2013 E63 Sedan, E63 Station Wagon and CLS63, 2014-2015 CLS63 4Matic, E63 4Matic Sedan, E63 4Matic Sedan "S", and E63 4Matic Station Wagon, 2015 CLS400, 2015 E400 Sedan, E400 4Matic Sedan and CLS400 4Matic and 2014 CLS63 "S". The affected vehicles have a rubber seal at the back of the engine bay that may temporarily stick to the hood when it is opened and then may fall into the engine bay when the hood is closed.
Risk
If the rubber seal falls into the engine compartment, it may contact parts of the exhaust system, increasing the risk of a fire.
Remedy
MBUSA will notify owners, and dealers will attach four additional retaining clips to the rubber seal, free of charge. The recall began March 6, 2015. Owners may contact MBUSA customer service at 1-201-573-5339. MBUSA's number for this recall is 2015020001.
Campaign
NHTSA 15V088000 · Feb 13, 2015
Dec 24, 201414V818000

Seat belts: rear/other buckle assembly

If the middle position double seat belt buckle assembly fails under load such as in a severe frontal crash, there is an increased risk of injury to the seat occupant.

DetailsHide details for campaign 14V818000
What's wrong
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain model year 2015 E250 Diesel, E250 Blue Tec 4 Matic, E350 Sedan, E350 Sedan 4 Matic, E350 Wagon 4 Matic, E400 Sedan, E400 Sedan 4 Matic, E63 Sedan, and E63 Wagon vehicles manufactured October 8, 2014, to October 24, 2014. In the affected vehicles, the double seat belt buckle for the middle position of the rear passenger seat could fail under loading experienced in a severe frontal crash.
Risk
If the middle position double seat belt buckle assembly fails under load such as in a severe frontal crash, there is an increased risk of injury to the seat occupant.
Remedy
MBUSA will notify owners, and dealers will replace the double seat belt buckle, free of charge. The recall began February 2, 2015. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2014120006.
Campaign
NHTSA 14V818000 · Dec 24, 2014
To see whether a recall is still open on your car, enter the VIN at nhtsa.gov/recalls or the Mercedes-Benz recall lookup. Recall repairs are free at a franchised dealer (federal law; see limits).

Owner complaints by component57

NHTSA Complaints API · cached ≤24 h
57Complaints filed
5Involving a crash
0Involving a fire
5Injuries reported · 1 death
ComponentShareComplaints%CrashesFiresInjuries
Air bags1323202
Electrical system916202
Unknown or other916000
Service brakes814200
Steering712202
Structure712000
Engine59000
Wheels47102
Fuel/propulsion system24000
Visibility24000
Tires24000
Suspension24000
Lane departure24100
Vehicle speed control24200
Electronic stability control (ESC)24102

2 more components with fewer complaints not shown. An owner can tag several components, so percentages add up to more than 100. Complaints are unverified owner reports, de-duplicated by NHTSA ODI number, merged from NHTSA model names E-Class, E-Class Hybrid.

Latest reports

  • Fuel/propulsion system

    “NHTSA Complaint Vehicle: 2015 Mercedes-Benz E-Class Gas Fuel Pump Filter Housing Defective Know Manufacture defect -Fuel pooling under rear seat causing fumes in cabin. Health and fire risk.”

    Filed 04/07/2026 · ODI 11729767
  • Fuel/propulsion system

    “2015 e3350 smells gas inside cabin, a mechanic detected a fuel leak in the electric pump that is located behind the drivers seat. 70000 miles no warning lights”

    Filed 02/05/2026 · ODI 11715876
  • Steering

    “The contact owns a 2015 Mercedes-Benz E350. The contact stated that while his daughter was driving at various speeds, the steering wheel became difficult to steer in either direction. No warning light was illuminated.”

    Filed 12/29/2025 · ODI 11707570

Other Mercedes-Benz E-Class model years

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2015 Mercedes-Benz E-Class recall questions

How many recalls does the 2015 Mercedes-Benz E-Class have?

NHTSA lists 6 safety recall campaigns for the 2015 Mercedes-Benz E-Class. The most recent, 19V787000 (reported November 1, 2019), concerns communication. Not every vehicle is covered by every campaign; check a specific car by VIN.

What is the most common complaint about the 2015 Mercedes-Benz E-Class?

Air bags is the most-reported component, named in 13 complaints out of 57 filed with NHTSA (23%). Across all complaints, owners reported 5 crashs and 0 fires. Complaints are unverified owner reports.

How do I check if a recall is open on my 2015 Mercedes-Benz E-Class?

Enter the 17-character VIN at nhtsa.gov/recalls or the Mercedes-Benz recall lookup. That shows campaigns still unrepaired on that exact car. Safety recall repairs are free at a franchised Mercedes-Benz dealer.

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