Dodge Journey, representative photo
Representative 2019 model. Photo: SsmIntrigue, Wikimedia Commons, CC BY-SA 4.0

Recalls & complaints · NHTSA data

2020 Dodge Journey recalls

Every recall campaign and owner complaint NHTSA has on file for the 2020 model year. Not every vehicle is affected by every campaign: check a specific car by VIN below.

Recall campaigns
1
Park-it warnings
0
Complaints
66
Latest campaign
Aug 26, 2025

Recall summary by component1

NHTSA Recalls API · cached ≤24 h
ComponentCampaignsLatestCampaign IDs
Back over prevention1Aug 26, 2025

Safety recalls1

NHTSA Recalls API · cached ≤24 h
0Park-it warnings
0Fixable over the air
Aug 26, 2025Latest campaign
Aug 26, 202525V552000

Back over prevention: sensing system camera

A rearview image that does not display properly reduces the driver's view behind the vehicle, increasing the risk of a crash.

DetailsHide details for campaign 25V552000
What's wrong
Chrysler (FCA US, LLC) is recalling certain 2019-2021 Ram ProMaster and 2019-2020 Dodge Journey vehicles. Cracks in the microprocessor may cause the vehicle's rearview camera image not to display properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility.
Risk
A rearview image that does not display properly reduces the driver's view behind the vehicle, increasing the risk of a crash.
Remedy
Dealers will replace the rearview camera, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed beginning September 30, 2025. A second notice will be sent once the final remedy is available, anticipated July 2026. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 59C.
Campaign
NHTSA 25V552000 · Aug 26, 2025
To see whether a recall is still open on your car, enter the VIN at nhtsa.gov/recalls or the Mopar recall lookup (Dodge). Recall repairs are free at a franchised dealer (federal law; see limits).

Owner complaints by component66

NHTSA Complaints API · cached ≤24 h
66Complaints filed
1Involving a crash
1Involving a fire
1Injuries reported
ComponentShareComplaints%CrashesFiresInjuries
Electrical system2030010
Unknown or other1929000
Back over prevention1421000
Engine812000
Exterior lighting58000
Service brakes46101
Visibility/wiper35000
Power train35000
Steering35000
Vehicle speed control23000
Air bags23101
Seat belts23000
Tires23000
Engine and engine cooling12000
Hydraulic12000

3 more components with fewer complaints not shown. An owner can tag several components, so percentages add up to more than 100. Complaints are unverified owner reports, de-duplicated by NHTSA ODI number.

Latest reports

  • Electrical system

    “The contact owns a 2020 Dodge Journey. The contact stated that after the vehicle was not driven and remained parked in the driveway for two weeks, the police department notified the contact at approximately 1:00 AM that…”

    Filed 10/13/2026 · ODI 11770755
  • Back over prevention

    “My 2020 Dodge Journey is subject to FCA Recall 59C / NHTSA Campaign 25V-552 involving the rearview camera. The camera malfunction affected the rearview image used when backing.”

    Filed 09/18/2026 · ODI 11765169
  • Electrical system

    “When starting my car and turning on my air or heat component the front will turn on but the components in the middle won’t!”

    Filed 08/22/2026 · ODI 11758733

Other Dodge Journey model years

Other Dodge models

2020 Dodge Journey recall questions

How many recalls does the 2020 Dodge Journey have?

NHTSA lists 1 safety recall campaign for the 2020 Dodge Journey. The most recent, 25V552000 (reported August 26, 2025), concerns back over prevention. Not every vehicle is covered by every campaign; check a specific car by VIN.

What is the most common complaint about the 2020 Dodge Journey?

Electrical system is the most-reported component, named in 20 complaints out of 66 filed with NHTSA (30%). Across all complaints, owners reported 1 crash and 1 fire. Complaints are unverified owner reports.

How do I check if a recall is open on my 2020 Dodge Journey?

Enter the 17-character VIN at nhtsa.gov/recalls or the Mopar recall lookup (Dodge). That shows campaigns still unrepaired on that exact car. Safety recall repairs are free at a franchised Dodge dealer.

Check a specific Dodge by VIN

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