Representative 2015 model. Photo: Rjluna2, Wikimedia Commons, CC BY-SA 4.0

Recalls & complaints · NHTSA data

2017 Chevrolet Silverado 3500 recalls

Every recall campaign and owner complaint NHTSA has on file for the 2017 model year. Not every vehicle is affected by every campaign: check a specific car by VIN below.

Recall campaigns: 6
Park-it warnings: 0
Complaints: 139
Latest campaign: Feb 2, 2023

Recall summary by component6

NHTSA Recalls API · cached ≤24 h

Component	Campaigns	Latest	Campaign IDs
Fuel system, diesel	1	Feb 2, 2023	23V047000
Equipment	1	Jul 1, 2021	21V496000
Engine	1	Apr 25, 2019	19V328000
Fuel system, gasoline	1	Feb 7, 2019	19V088000
Seat belts	1	Sep 14, 2017	17V567000
Air bags	1	Sep 8, 2016	16V651000

Safety recalls6

NHTSA Recalls API · cached ≤24 h

0Park-it warnings

0Fixable over the air

Feb 2, 2023Latest campaign


Feb 2, 202323V047000	Fuel system, diesel: storage tank assembly An engine stall increases the risk of a crash. DetailsHide details for campaign 23V047000 What's wrong General Motors, LLC (GM) is recalling certain 2017-2019 Chevrolet Silverado 2500, 3500, and GMC Sierra 2500, 3500 vehicles equipped with a dual fuel tank option. The rear fuel tank may collapse and prevent the fuel pump from transferring fuel to the front tank, resulting in an engine stall. Risk An engine stall increases the risk of a crash. Remedy Dealers will inspect the fuel tank and fuel pump module, replacing them as necessary. Dealers will also add a vent hose to the rear tank assembly. Repairs will be performed free of charge. An interim owner notification letter informing owners of the safety risk was mailed on March 15, 2023. Owner notification letters were mailed June 21, 2023. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N222368030. Campaign NHTSA 23V047000 · Feb 2, 2023
Jul 1, 202121V496000	Equipment: electrical engine block heater An electrical short-circuit can increase the risk of a fire. DetailsHide details for campaign 21V496000 What's wrong General Motors, LLC (GM) is recalling certain 2017-2019 Chevrolet Silverado 2500, 3500 and 2017-2019 GMC Sierra 2500 and 3500 vehicles equipped with a Duramax diesel 6.6 liter engine and an optional engine-block heater cord. An electrical short-circuit may occur in the engine-block heater cable or in the terminals that connect the heater cable to the block heater. Risk An electrical short-circuit can increase the risk of a fire. Remedy Dealers will replace engine block heaters and heater cords. Vehicles that have this feature disabled as a remedy to the safety condition will be contacted and offered replacement block heaters and heater cords under a separate customer satisfaction program, free of charge. GM will provide free replacement block heaters and cords under a separate customer satisfaction campaign. For vehicles previously included in recall 19V-328, the heater cord will be replaced and rerouted, free of charge. Interim owner notifications were mailed on August 13, 2021. Owner notification letters are expected to be mailed on April 4, 2022. Customers may call GMC customer service at 1-800-462-8782. GM's number for this recall is 212329840. Campaign NHTSA 21V496000 · Jul 1, 2021
Apr 25, 201919V328000	Engine A short-circuit may damage the engine components and increase the risk of fire. DetailsHide details for campaign 19V328000 What's wrong General Motors LLC (GM) is recalling certain 2019 Chevrolet Silverado 4500, 5500 and 6500 vehicles and 2017-2019 Chevrolet Silverado 2500 and 3500 vehicles and GMC Sierra 2500 and 3500 vehicles equipped with Duramax 6.6 liter diesel engines and an optional engine-block heater. The engine block heater cord or the terminals that connect the heater cord to the block heater may short circuit and fail. Risk A short-circuit may damage the engine components and increase the risk of fire. Remedy GM will contact owners, dealers will replace the engine block heater, free of charge. Additionally, in Chevrolet Silverado 2500 and 3500 vehicles, dealers will install a new rerouted heater cord. The recall began December 11, 2019. Owners may contact GM customer service at 1-586-596-1733. GM's number for this recall is N182206310. Campaign NHTSA 19V328000 · Apr 25, 2019
Feb 7, 201919V088000	Fuel system, gasoline: storage tank assembly If the front tank overfills, the excess pressure may cause the front tank to expand and contact the driveshaft, possibly resulting in a hole in the tank. DetailsHide details for campaign 19V088000 What's wrong General Motors, LLC (GM) is recalling certain 2016-2018 GMC Sierra 3500 and Chevrolet Silverado 3500 trucks equipped with gasoline engines and dual fuel tanks. The fuel-level sensor in the front tank may stick in a low-level position, allowing the rear tank to overfill the front tank. Risk If the front tank overfills, the excess pressure may cause the front tank to expand and contact the driveshaft, possibly resulting in a hole in the tank. The hole will leak fuel, which in the presence of an ignition source, can increase the risk of a fire. Remedy GM has notified owners, and dealers will replace the rear-tank fuel-pump module, inspect the front tank and, if necessary, replace the front tank, free of charge. The recall began July 30, 2019. GM's number for this recall is N182204190. Campaign NHTSA 19V088000 · Feb 7, 2019
Sep 14, 201717V567000	Seat belts: front retractor The seat belt retractors may not perform as intended during a crash, increasing the risk of injury. DetailsHide details for campaign 17V567000 What's wrong General Motors (GM) is recalling certain 2017-2018 Chevrolet Silverado 2500 and 3500 and GMC Sierra 2500 and 3500 trucks. The front seat belt retractor assemblies were built with the incorrect torsion bar. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 209, "Seat Belt Assemblies." Risk The seat belt retractors may not perform as intended during a crash, increasing the risk of injury. Remedy GM will notify owners, and dealers will replace both front seat belt retractor assemblies, free of charge. The recall began March 24, 2021. Owners may contact GMC customer service at 1-888-988-7267 or Chevrolet customer service at 1-800-222-1020. GM's numbers for this recall are 17368, 17375, and 17376. Campaign NHTSA 17V567000 · Sep 14, 2017
Sep 8, 201616V651000	Air bags: frontal A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and… DetailsHide details for campaign 16V651000 What's wrong General Motors LLC (GM) is recalling certain model year 2015-2017 Chevrolet Silverado 2500 HD, 3500 HD, Tahoe, Suburban, GMC Sierra 2500 HD and 3500 HD, GMC Yukon, GMC Yukon XL, Cadillac Escalade and Cadillac Escalade ESV vehicles and 2014-2017 Chevrolet Corvette, Silverado 1500, Trax, Caprice Police Pursuit Vehicle, GMC Sierra 1500, Buick Encore, and 2014-2016 Buick Lacrosse, Chevrolet Spark EV and SS vehicles. In the affected vehicles, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash. Risk A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger. Remedy GM will notify owners, and dealers will reflash the SDM software. Vehicles that have had a previous air bag deployment will have the SDM replaced. These repairs will be performed free of charge. The recall began on October 13, 2016. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 16007. Campaign NHTSA 16V651000 · Sep 8, 2016

To see whether a recall is still open on your car, enter the VIN at nhtsa.gov/recalls or the Chevrolet recall lookup. Recall repairs are free at a franchised dealer (federal law; see limits).

Owner complaints by component139

NHTSA Complaints API · cached ≤24 h

139Complaints filed

13Involving a crash

3Involving a fire

4Injuries reported

Component	Complaints	%	Crashes	Fires	Injuries
Power train	35	25	0	1	0
Service brakes	32	23	8	0	3
Engine	18	13	0	1	0
Unknown or other	12	9	0	0	0
Electrical system	11	8	0	0	0
Structure	8	6	1	0	0
Steering	8	6	1	0	0
Fuel/propulsion system	8	6	0	0	0
Air bags	6	4	4	0	1
Exterior lighting	5	4	0	0	0
Wheels	5	4	0	0	0
Electronic stability control (ESC)	4	3	1	0	0
Vehicle speed control	3	2	0	0	0
Visibility/wiper	3	2	0	0	0
Suspension	3	2	0	0	0

8 more components with fewer complaints not shown. An owner can tag several components, so percentages add up to more than 100. Complaints are unverified owner reports, de-duplicated by NHTSA ODI number.

Latest reports

Structure
“The complaint is against Reading Truck Body, LLC regarding safety concerns left unresolved and property damage incurred because of the recall remedy work (NHTSA Campaign Number 18E-021) performed on my 2017 Silverado…”
Filed 11/27/2024 · ODI 11627643
Power train
“The contact owns a 2017 Chevrolet Silverado 3500. The contact stated that while driving at various speeds, the vehicle failed to upshift while depressing the accelerator pedal.”
Filed 11/25/2024 · ODI 11627254
Power train
“The contact owns a 2017 Chevrolet Silverado 1500. The contact stated that when driving at various speeds, there were rattling and vibrating sensations coming from the vehicle.”
Filed 10/17/2024 · ODI 11620356

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2017 Chevrolet Silverado 3500 recall questions

How many recalls does the 2017 Chevrolet Silverado 3500 have?

NHTSA lists 6 safety recall campaigns for the 2017 Chevrolet Silverado 3500. The most recent, 23V047000 (reported February 2, 2023), concerns fuel system, diesel. Not every vehicle is covered by every campaign; check a specific car by VIN.

What is the most common complaint about the 2017 Chevrolet Silverado 3500?

Power train is the most-reported component, named in 35 complaints out of 139 filed with NHTSA (25%). Across all complaints, owners reported 13 crashs and 3 fires. Complaints are unverified owner reports.

How do I check if a recall is open on my 2017 Chevrolet Silverado 3500?

Enter the 17-character VIN at nhtsa.gov/recalls or the Chevrolet recall lookup. That shows campaigns still unrepaired on that exact car. Safety recall repairs are free at a franchised Chevrolet dealer.

Check a specific Chevrolet by VIN

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Recall summary by component6

Safety recalls6

Fuel system, diesel: storage tank assembly

Equipment: electrical engine block heater

Engine

Fuel system, gasoline: storage tank assembly

Seat belts: front retractor

Air bags: frontal