Representative 2015 model. Photo: Rjluna2, Wikimedia Commons, CC BY-SA 4.0

Recalls & complaints · NHTSA data

2014 Chevrolet Silverado 3500 recalls

Every recall campaign and owner complaint NHTSA has on file for the 2014 model year. Not every vehicle is affected by every campaign: check a specific car by VIN below.

Recall campaigns: 3
Park-it warnings: 0
Complaints: 134
Latest campaign: Feb 5, 2021

Recall summary by component3

NHTSA Recalls API · cached ≤24 h

Component	Campaigns	Latest	Campaign IDs
Air bags	1	Feb 5, 2021	21V054000
Equipment	1	Apr 26, 2018	18V267000
Fuel system, gasoline	1	Oct 19, 2017	17V664000

Safety recalls3

NHTSA Recalls API · cached ≤24 h

0Park-it warnings

0Fixable over the air

Feb 5, 2021Latest campaign


Feb 5, 202121V054000	Air bags: frontal passenger side An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death. DetailsHide details for campaign 21V054000 What's wrong General Motors, LLC (GM) is recalling certain 2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, and Yukon XL vehicles originally sold, or ever registered, in the states of AL, CA, FL, GA, HI, LA, MS, SC, TX, PR, AS, GU, the MP, and VI or "Zone A." Additionally GM is recalling certain 2011-2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, Yukon XL and 2011-2013 Cadillac Escalade EXT, Chevrolet Avalanche, Silverado 1500, and GMC Sierra 1500 vehicles originally sold, or ever registered, in the states of AZ, AR, DE, DC, IL, IN, KS, KY, MD, MO, NE, NV, NJ, NM, NC, OH, OK, PA, TN, VA, and WV or "Zone B." Additionally, GM is recalling certain 2010-2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, and Yukon XL and 2010-2013 Cadillac Escalade EXT, Chevrolet Avalanche, Silverado 1500, and GMC Sierra 1500 vehicles originally sold, or ever registered, in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY or "Zone C." These vehicles are equipped with non-desiccated passenger frontal inflators containing phase-stabilized ammonium nitrate (PSAN) propellant. These inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling. Risk An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death. Remedy GM will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. Interim letters notifying owners of the safety risk were mailed on February 25, 2021. Second notification letters will be mailed once the remedy is available. Owner notification letters were mailed to 40 VIN owners on May 11, 2021. A second owner notification letter was mailed to all other owners on January 24, 2022. Owners may contact Chevrolet customer service at 1-800-222-1020; Cadillac customer service at 1-800-458-8006; and GMC customer service at 1-800-462-8782. GM's number for this recall is N212328800. Campaign NHTSA 21V054000 · Feb 5, 2021
Apr 26, 201818V267000	Equipment In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury. DetailsHide details for campaign 18V267000 What's wrong General Motors LLC (GM) is recalling certain 2009-2014 Chevrolet Silverado HD and GMC Sierra HD, 2009 GMC Topkick 5000, 6000, 7000 and 8000 Series and Isuzu F Series, and 2009-2018 Chevrolet Express, and GMC Savana vehicles, equipped with certain Plastic-Handle Fire Extinguishers or Push Button 'Pindicator' Fire Extinguishers. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf Risk In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury. Remedy GM will notify owners, instructing them to contact Kidde to get a replacement fire extinguisher, free of charge. The recall began June 11, 2018. Owners may contact Chevrolet customer service at 1-800-222-1020, GMC customer service at 1-800-462-8782, and Isuzu customer service at 1-866-441-9638. GM's number for this recall is 18146. Campaign NHTSA 18V267000 · Apr 26, 2018
Oct 19, 201717V664000	Fuel system, gasoline: storage auxillary tank If the front tank overfills, the excess pressure may cause the front tank to expand and contact the driveshaft, possibly resulting in a hole in the tank. DetailsHide details for campaign 17V664000 What's wrong General Motors LLC (GM) is recalling certain 2011-2015 Chevrolet Silverado 3500 and GMC Sierra 3500 trucks equipped with dual fuel tanks. The low fuel level sensor for the front tank may stick causing the rear tank to overfill the front tank. Risk If the front tank overfills, the excess pressure may cause the front tank to expand and contact the driveshaft, possibly resulting in a hole in the tank. The hole will leak fuel, which in the presence of an ignition source, can increase the risk of a fire. Remedy GM has notified owners, and dealers will replace the rear tank fuel pump or update the fuel-level sensor software, as well as inspect the front tank, replacing it as necessary, free of charge. The recall began December 11, 2017. Owners may contact GM customer service for Chevrolet 1-800-222-1020 or for GMC customer service at 1-800-462-8782. GM's number for this recall is 17399. Campaign NHTSA 17V664000 · Oct 19, 2017

Feb 5, 202121V054000

Air bags: frontal passenger side

An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.

DetailsHide details for campaign 21V054000

What's wrong: General Motors, LLC (GM) is recalling certain 2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, and Yukon XL vehicles originally sold, or ever registered, in the states of AL, CA, FL, GA, HI, LA, MS, SC, TX, PR, AS, GU, the MP, and VI or "Zone A." Additionally GM is recalling certain 2011-2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, Yukon XL and 2011-2013 Cadillac Escalade EXT, Chevrolet Avalanche, Silverado 1500, and GMC Sierra 1500 vehicles originally sold, or ever registered, in the states of AZ, AR, DE, DC, IL, IN, KS, KY, MD, MO, NE, NV, NJ, NM, NC, OH, OK, PA, TN, VA, and WV or "Zone B." Additionally, GM is recalling certain 2010-2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, and Yukon XL and 2010-2013 Cadillac Escalade EXT, Chevrolet Avalanche, Silverado 1500, and GMC Sierra 1500 vehicles originally sold, or ever registered, in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY or "Zone C." These vehicles are equipped with non-desiccated passenger frontal inflators containing phase-stabilized ammonium nitrate (PSAN) propellant. These inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
Risk: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Remedy: GM will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. Interim letters notifying owners of the safety risk were mailed on February 25, 2021. Second notification letters will be mailed once the remedy is available. Owner notification letters were mailed to 40 VIN owners on May 11, 2021. A second owner notification letter was mailed to all other owners on January 24, 2022. Owners may contact Chevrolet customer service at 1-800-222-1020; Cadillac customer service at 1-800-458-8006; and GMC customer service at 1-800-462-8782. GM's number for this recall is N212328800.
Campaign: NHTSA 21V054000 · Feb 5, 2021

Apr 26, 201818V267000

Equipment

In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.

DetailsHide details for campaign 18V267000

What's wrong: General Motors LLC (GM) is recalling certain 2009-2014 Chevrolet Silverado HD and GMC Sierra HD, 2009 GMC Topkick 5000, 6000, 7000 and 8000 Series and Isuzu F Series, and 2009-2018 Chevrolet Express, and GMC Savana vehicles, equipped with certain Plastic-Handle Fire Extinguishers or Push Button 'Pindicator' Fire Extinguishers. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
Risk: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
Remedy: GM will notify owners, instructing them to contact Kidde to get a replacement fire extinguisher, free of charge. The recall began June 11, 2018. Owners may contact Chevrolet customer service at 1-800-222-1020, GMC customer service at 1-800-462-8782, and Isuzu customer service at 1-866-441-9638. GM's number for this recall is 18146.
Campaign: NHTSA 18V267000 · Apr 26, 2018

Oct 19, 201717V664000

Fuel system, gasoline: storage auxillary tank

If the front tank overfills, the excess pressure may cause the front tank to expand and contact the driveshaft, possibly resulting in a hole in the tank.

DetailsHide details for campaign 17V664000

What's wrong: General Motors LLC (GM) is recalling certain 2011-2015 Chevrolet Silverado 3500 and GMC Sierra 3500 trucks equipped with dual fuel tanks. The low fuel level sensor for the front tank may stick causing the rear tank to overfill the front tank.
Risk: If the front tank overfills, the excess pressure may cause the front tank to expand and contact the driveshaft, possibly resulting in a hole in the tank. The hole will leak fuel, which in the presence of an ignition source, can increase the risk of a fire.
Remedy: GM has notified owners, and dealers will replace the rear tank fuel pump or update the fuel-level sensor software, as well as inspect the front tank, replacing it as necessary, free of charge. The recall began December 11, 2017. Owners may contact GM customer service for Chevrolet 1-800-222-1020 or for GMC customer service at 1-800-462-8782. GM's number for this recall is 17399.
Campaign: NHTSA 17V664000 · Oct 19, 2017

To see whether a recall is still open on your car, enter the VIN at nhtsa.gov/recalls or the Chevrolet recall lookup. Recall repairs are free at a franchised dealer (federal law; see limits).

Owner complaints by component134

NHTSA Complaints API · cached ≤24 h

134Complaints filed

15Involving a crash

1Involving a fire

10Injuries reported

Component	Complaints	%	Crashes	Fires	Injuries
Power train	37	28	3	0	1
Steering	21	16	1	0	0
Electrical system	21	16	4	0	5
Engine	17	13	1	1	0
Structure	16	12	2	0	5
Suspension	12	9	1	0	0
Air bags	10	7	7	0	4
Wheels	9	7	0	0	0
Service brakes	9	7	4	0	2
Vehicle speed control	9	7	3	0	2
Fuel/propulsion system	8	6	0	0	0
Unknown or other	8	6	0	0	0
Seats	7	5	1	0	0
Electronic stability control (ESC)	5	4	0	0	0
Exterior lighting	3	2	0	0	0

9 more components with fewer complaints not shown. An owner can tag several components, so percentages add up to more than 100. Complaints are unverified owner reports, de-duplicated by NHTSA ODI number.

Latest reports

Steering
“The contact owns a 2014 Chevrolet Silverado 1500. The contact stated while driving at 10 MPH and making a turn, the vehicle inadvertently lost power steering and stopped on the side of the road by a curb.”
Filed 10/12/2021 · ODI 11436457
Interior lighting
“The contact owns a 2014 Chevrolet Silverado. The contact stated while entering their vehicle after a rainstorm, they noticed water leaking into the interior of the rear section of the vehicle.”
Filed 06/17/2021 · ODI 11421338
Air bags
“Takata recall. The contact owns a 2014 Chevrolet Silverado 3500. The contact received notification of NHTSA campaign number 21V054000 (Air Bags) however, the part to do the recall repair was not yet available.”
Filed 06/15/2021 · ODI 11421016

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2014 Chevrolet Silverado 3500 recall questions

How many recalls does the 2014 Chevrolet Silverado 3500 have?

NHTSA lists 3 safety recall campaigns for the 2014 Chevrolet Silverado 3500. The most recent, 21V054000 (reported February 5, 2021), concerns air bags. Not every vehicle is covered by every campaign; check a specific car by VIN.

What is the most common complaint about the 2014 Chevrolet Silverado 3500?

Power train is the most-reported component, named in 37 complaints out of 134 filed with NHTSA (28%). Across all complaints, owners reported 15 crashs and 1 fire. Complaints are unverified owner reports.

How do I check if a recall is open on my 2014 Chevrolet Silverado 3500?

Enter the 17-character VIN at nhtsa.gov/recalls or the Chevrolet recall lookup. That shows campaigns still unrepaired on that exact car. Safety recall repairs are free at a franchised Chevrolet dealer.

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