Representative model. Photo: U.S. National Highway Traffic Safety Administration, Wikimedia Commons, Public domain

Recalls & complaints · NHTSA data

2012 Cadillac SRX recalls

Every recall campaign and owner complaint NHTSA has on file for the 2012 model year. Not every vehicle is affected by every campaign: check a specific car by VIN below.

Recall campaigns: 3
Park-it warnings: 1
Complaints: 417
Latest campaign: Jun 24, 2021

Recall summary by component3

NHTSA Recalls API · cached ≤24 h

Component	Campaigns	Park‑it	Latest	Campaign IDs
Suspension	2	1	Jun 24, 2021	21V473000 14V571000
Seats	1	–	Jul 23, 2014	14V447000

Safety recalls3

NHTSA Recalls API · cached ≤24 h

1Park-it warnings

0Fixable over the air

Jun 24, 2021Latest campaign


Jun 24, 202121V473000	Suspension: rear A loose toe link can separate and cause a loss of vehicle control, increasing the risk of a crash. Do not drive until repaired DetailsHide details for campaign 21V473000 What's wrong General Motors, LLC (GM) is recalling certain 2010-2016 Cadillac SRX and 2011-2012 Saab 9-4X vehicles. The rear suspension toe link adjuster may not have been tightened properly, which could result in a loose toe link. Risk A loose toe link can separate and cause a loss of vehicle control, increasing the risk of a crash. Remedy Owners are advised to not drive their vehicle if they experience certain Malfunction Indicator Lamp (MIL) warnings or other issues, such as unusual steering behavior, while driving. Please see the Part 573 report for the full list of warnings. Dealers will replace the adjustable toe link with a non-adjustable one, free of charge. Interim owner notification letters were mailed August 6, 2021. Owner notification letters were mailed on October 25, 2021. Cadillac and Saab customers may direct questions to Cadillac customer service at 1-800-333-4223. GM's number for this recall is N212340980. Campaign NHTSA 21V473000 · Jun 24, 2021
Sep 19, 201414V571000	Suspension: rear Failure of the toe adjuster link could cause a loss of vehicle control, increasing the risk of a crash. DetailsHide details for campaign 14V571000 What's wrong General Motors LLC (GM) is recalling certain model year 2010-2015 Cadillac SRX vehicles manufactured April 14, 2009, to September 1, 2014, and 2011-2012 Saab 9-4X vehicles manufactured February 1, 2011, to September 13, 2011. On the affected vehicles, the jam nut in the rear suspension toe adjuster link may not be torqued to the proper specification. A loose toe adjuster link can cause the vehicle to sway or wander at highway speeds. A loose toe adjuster link may lead to thread damage and eventual failure. Failure of the toe adjuster link will cause an abrupt change in the vehicle's alignment. Risk Failure of the toe adjuster link could cause a loss of vehicle control, increasing the risk of a crash. Remedy GM will notify owners, and dealers will inspect the torque of the left and right rear toe link adjuster lock nuts, and replace the parts if there is evidence of damage or a loose link, free of charge. The The recall began November 11, 2014. Owners may contact Cadillac customer service at 1-800-458-8006 or Saab customer service at 1-800-955-9007. GM's number for this recall is 14457. Campaign NHTSA 14V571000 · Sep 19, 2014
Jul 23, 201414V447000	Seats: front assembly power adjust If the driver's seat unexpectedly drops, the distraction and altered seat position may affect the drivers' control of the vehicle, increasing the risk of a crash. DetailsHide details for campaign 14V447000 What's wrong General Motors LLC (GM) is recalling certain model year 2011-2012 Buick LaCrosse, Regal and Chevrolet Camaro, as well as certain 2010-2012 Cadillac SRX, Chevrolet Equinox and GMC Terrain vehicles, equipped with power height adjustable driver and passenger seats. In the affected vehicles, the bolt that secures the driver's and passenger's power front seat height adjuster may fall out causing the seat to drop suddenly to the lowest vertical position. Risk If the driver's seat unexpectedly drops, the distraction and altered seat position may affect the drivers' control of the vehicle, increasing the risk of a crash. Remedy GM will notify owners, and dealers will replace the height adjuster shoulder bolts, free of charge. The manufacturer distributed interim letters to owners on September 11, 2014. The recall began on December 26, 2014. Owners may contact GM customer service at 1-800-521-7300 (Buick), 1-800-458-8006 (Cadillac), 1-800-222-1020 (Chevrolet), or 1-800-462-8782 (GMC). GM's number for this recall is 14271. Campaign NHTSA 14V447000 · Jul 23, 2014

Jun 24, 202121V473000

Suspension: rear

A loose toe link can separate and cause a loss of vehicle control, increasing the risk of a crash.

Do not drive until repaired

DetailsHide details for campaign 21V473000

What's wrong: General Motors, LLC (GM) is recalling certain 2010-2016 Cadillac SRX and 2011-2012 Saab 9-4X vehicles. The rear suspension toe link adjuster may not have been tightened properly, which could result in a loose toe link.
Risk: A loose toe link can separate and cause a loss of vehicle control, increasing the risk of a crash.
Remedy: Owners are advised to not drive their vehicle if they experience certain Malfunction Indicator Lamp (MIL) warnings or other issues, such as unusual steering behavior, while driving. Please see the Part 573 report for the full list of warnings. Dealers will replace the adjustable toe link with a non-adjustable one, free of charge. Interim owner notification letters were mailed August 6, 2021. Owner notification letters were mailed on October 25, 2021. Cadillac and Saab customers may direct questions to Cadillac customer service at 1-800-333-4223. GM's number for this recall is N212340980.
Campaign: NHTSA 21V473000 · Jun 24, 2021

Sep 19, 201414V571000

Suspension: rear

Failure of the toe adjuster link could cause a loss of vehicle control, increasing the risk of a crash.

DetailsHide details for campaign 14V571000

What's wrong: General Motors LLC (GM) is recalling certain model year 2010-2015 Cadillac SRX vehicles manufactured April 14, 2009, to September 1, 2014, and 2011-2012 Saab 9-4X vehicles manufactured February 1, 2011, to September 13, 2011. On the affected vehicles, the jam nut in the rear suspension toe adjuster link may not be torqued to the proper specification. A loose toe adjuster link can cause the vehicle to sway or wander at highway speeds. A loose toe adjuster link may lead to thread damage and eventual failure. Failure of the toe adjuster link will cause an abrupt change in the vehicle's alignment.
Risk: Failure of the toe adjuster link could cause a loss of vehicle control, increasing the risk of a crash.
Remedy: GM will notify owners, and dealers will inspect the torque of the left and right rear toe link adjuster lock nuts, and replace the parts if there is evidence of damage or a loose link, free of charge. The The recall began November 11, 2014. Owners may contact Cadillac customer service at 1-800-458-8006 or Saab customer service at 1-800-955-9007. GM's number for this recall is 14457.
Campaign: NHTSA 14V571000 · Sep 19, 2014

Jul 23, 201414V447000

Seats: front assembly power adjust

If the driver's seat unexpectedly drops, the distraction and altered seat position may affect the drivers' control of the vehicle, increasing the risk of a crash.

DetailsHide details for campaign 14V447000

What's wrong: General Motors LLC (GM) is recalling certain model year 2011-2012 Buick LaCrosse, Regal and Chevrolet Camaro, as well as certain 2010-2012 Cadillac SRX, Chevrolet Equinox and GMC Terrain vehicles, equipped with power height adjustable driver and passenger seats. In the affected vehicles, the bolt that secures the driver's and passenger's power front seat height adjuster may fall out causing the seat to drop suddenly to the lowest vertical position.
Risk: If the driver's seat unexpectedly drops, the distraction and altered seat position may affect the drivers' control of the vehicle, increasing the risk of a crash.
Remedy: GM will notify owners, and dealers will replace the height adjuster shoulder bolts, free of charge. The manufacturer distributed interim letters to owners on September 11, 2014. The recall began on December 26, 2014. Owners may contact GM customer service at 1-800-521-7300 (Buick), 1-800-458-8006 (Cadillac), 1-800-222-1020 (Chevrolet), or 1-800-462-8782 (GMC). GM's number for this recall is 14271.
Campaign: NHTSA 14V447000 · Jul 23, 2014

To see whether a recall is still open on your car, enter the VIN at nhtsa.gov/recalls or the Cadillac recall lookup. Recall repairs are free at a franchised dealer (federal law; see limits).

Buying a used 2012 Cadillac SRX? Recalls cover the model; a history report checks one car's title, odometer and accident records. VinAudit history report → Sponsored · disclosure

Owner complaints by component417

NHTSA Complaints API · cached ≤24 h

417Complaints filed

32Involving a crash

4Involving a fire

32Injuries reported · 2 deaths

Component	Complaints	%	Crashes	Fires	Injuries
Exterior lighting	233	56	5	1	1
Service brakes	45	11	7	1	5
Suspension	42	10	7	0	5
Electrical system	32	8	2	2	1
Unknown or other	27	6	0	0	7
Structure	19	5	4	0	4
Steering	18	4	5	0	1
Air bags	15	4	11	0	15
Engine	15	4	0	0	0
Vehicle speed control	14	3	4	0	0
Visibility/wiper	11	3	0	0	0
Power train	11	3	2	0	0
Electronic stability control (ESC)	8	2	1	0	2
Wheels	7	2	3	0	3
Seat belts	4	1	4	0	5

8 more components with fewer complaints not shown. An owner can tag several components, so percentages add up to more than 100. Complaints are unverified owner reports, de-duplicated by NHTSA ODI number.

Latest reports

Suspension
“The contact owns a 2012 Cadillac SRX. The contact received notification of NHTSA Campaign Number: 21V473000 (Suspension) and had the recall service completed.”
Filed 10/14/2026 · ODI 11771147
Air bags
“A deer rammed my passager side . airbag light was always on saying passenger airbag off . but when it explodes it injured my passenger .”
Filed 06/17/2026 · ODI 11744662
Air bags
“2012 Cadillac SRX was traveling approximately 30mph and t-boned another vehicle at an intersection. Both vehicles were totaled.”
Filed 04/17/2026 · ODI 11731874

Other Cadillac SRX model years

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2012 Cadillac SRX recall questions

How many recalls does the 2012 Cadillac SRX have?

NHTSA lists 3 safety recall campaigns for the 2012 Cadillac SRX. The most recent, 21V473000 (reported June 24, 2021), concerns suspension. 1 campaign carries a park-it or park-outside warning. Not every vehicle is covered by every campaign; check a specific car by VIN.

What are the 2012 Cadillac SRX recalls for?

The largest group is suspension, with 2 campaigns. Others: seats (1). Each campaign below lists the defect, the risk and the free remedy.

What is the most common complaint about the 2012 Cadillac SRX?

Exterior lighting is the most-reported component, named in 233 complaints out of 417 filed with NHTSA (56%). Across all complaints, owners reported 32 crashs and 4 fires. Complaints are unverified owner reports.

How do I check if a recall is open on my 2012 Cadillac SRX?

Enter the 17-character VIN at nhtsa.gov/recalls or the Cadillac recall lookup. That shows campaigns still unrepaired on that exact car. Safety recall repairs are free at a franchised Cadillac dealer.

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