Representative model. Photo: M 93, Wikimedia Commons, CC BY-SA 3.0 de

Recalls & complaints · NHTSA data

2011 Cadillac SRX recalls

Every recall campaign and owner complaint NHTSA has on file for the 2011 model year. Not every vehicle is affected by every campaign: check a specific car by VIN below.

Recall campaigns: 7
Park-it warnings: 1
Complaints: 447
Latest campaign: Jun 24, 2021

Recall summary by component7

NHTSA Recalls API · cached ≤24 h

Component	Campaigns	Park‑it	Latest	Campaign IDs
Suspension	2	1	Jun 24, 2021	21V473000 14V571000
Seats	1	–	Jul 23, 2014	14V447000
Power train	1	–	Dec 20, 2011	11V595000
Air bags	1	–	Jun 3, 2011	11V308000
Visibility	1	–	Mar 4, 2011	11V149000
Seat belts	1	–	Dec 15, 2010	10V623000

Safety recalls7

NHTSA Recalls API · cached ≤24 h

1Park-it warnings

0Fixable over the air

Jun 24, 2021Latest campaign


Jun 24, 202121V473000	Suspension: rear A loose toe link can separate and cause a loss of vehicle control, increasing the risk of a crash. Do not drive until repaired DetailsHide details for campaign 21V473000 What's wrong General Motors, LLC (GM) is recalling certain 2010-2016 Cadillac SRX and 2011-2012 Saab 9-4X vehicles. The rear suspension toe link adjuster may not have been tightened properly, which could result in a loose toe link. Risk A loose toe link can separate and cause a loss of vehicle control, increasing the risk of a crash. Remedy Owners are advised to not drive their vehicle if they experience certain Malfunction Indicator Lamp (MIL) warnings or other issues, such as unusual steering behavior, while driving. Please see the Part 573 report for the full list of warnings. Dealers will replace the adjustable toe link with a non-adjustable one, free of charge. Interim owner notification letters were mailed August 6, 2021. Owner notification letters were mailed on October 25, 2021. Cadillac and Saab customers may direct questions to Cadillac customer service at 1-800-333-4223. GM's number for this recall is N212340980. Campaign NHTSA 21V473000 · Jun 24, 2021
Sep 19, 201414V571000	Suspension: rear Failure of the toe adjuster link could cause a loss of vehicle control, increasing the risk of a crash. DetailsHide details for campaign 14V571000 What's wrong General Motors LLC (GM) is recalling certain model year 2010-2015 Cadillac SRX vehicles manufactured April 14, 2009, to September 1, 2014, and 2011-2012 Saab 9-4X vehicles manufactured February 1, 2011, to September 13, 2011. On the affected vehicles, the jam nut in the rear suspension toe adjuster link may not be torqued to the proper specification. A loose toe adjuster link can cause the vehicle to sway or wander at highway speeds. A loose toe adjuster link may lead to thread damage and eventual failure. Failure of the toe adjuster link will cause an abrupt change in the vehicle's alignment. Risk Failure of the toe adjuster link could cause a loss of vehicle control, increasing the risk of a crash. Remedy GM will notify owners, and dealers will inspect the torque of the left and right rear toe link adjuster lock nuts, and replace the parts if there is evidence of damage or a loose link, free of charge. The The recall began November 11, 2014. Owners may contact Cadillac customer service at 1-800-458-8006 or Saab customer service at 1-800-955-9007. GM's number for this recall is 14457. Campaign NHTSA 14V571000 · Sep 19, 2014
Jul 23, 201414V447000	Seats: front assembly power adjust If the driver's seat unexpectedly drops, the distraction and altered seat position may affect the drivers' control of the vehicle, increasing the risk of a crash. DetailsHide details for campaign 14V447000 What's wrong General Motors LLC (GM) is recalling certain model year 2011-2012 Buick LaCrosse, Regal and Chevrolet Camaro, as well as certain 2010-2012 Cadillac SRX, Chevrolet Equinox and GMC Terrain vehicles, equipped with power height adjustable driver and passenger seats. In the affected vehicles, the bolt that secures the driver's and passenger's power front seat height adjuster may fall out causing the seat to drop suddenly to the lowest vertical position. Risk If the driver's seat unexpectedly drops, the distraction and altered seat position may affect the drivers' control of the vehicle, increasing the risk of a crash. Remedy GM will notify owners, and dealers will replace the height adjuster shoulder bolts, free of charge. The manufacturer distributed interim letters to owners on September 11, 2014. The recall began on December 26, 2014. Owners may contact GM customer service at 1-800-521-7300 (Buick), 1-800-458-8006 (Cadillac), 1-800-222-1020 (Chevrolet), or 1-800-462-8782 (GMC). GM's number for this recall is 14271. Campaign NHTSA 14V447000 · Jul 23, 2014
Dec 20, 201111V595000	Power train: automatic transmission THE DRIVER MAY BE UNABLE TO SHIFT THE TRANSMISSION OUT OF GEAR, RESULTING IN NO MOTION OR THE SHIFTER MAY INACCURATELY INDICATE THAT THE TRANSMISSION IS IN PARK WHEN IT… DetailsHide details for campaign 11V595000 What's wrong GENERAL MOTORS (GM) IS RECALLING CERTAIN MODEL YEAR 2010-2011 CADILLAC SRX VEHICLES MANUFACTURED FROM OCTOBER 26, 2008, THROUGH JUNE 23, 2011, FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NUMBER 114, THEFT PROTECTION. THESE VEHICLES MAY HAVE A TRANSMISSION SHIFT CABLE THAT WAS IMPROPERLY INSTALLED AND MAY COME OUT OF THE TRANSMISSION BRACKET. Risk THE DRIVER MAY BE UNABLE TO SHIFT THE TRANSMISSION OUT OF GEAR, RESULTING IN NO MOTION OR THE SHIFTER MAY INACCURATELY INDICATE THAT THE TRANSMISSION IS IN PARK WHEN IT IS NOT, ALLOWING THE VEHICLE TO ROLL AWAY AND CAUSE A POSSIBLE CRASH. Remedy GM WILL NOTIFY OWNERS, AND DEALERS WILL ENSURE THAT THE TRANSMISSION SHIFT CABLE IS PROPERLY ROUTED AND SEATED IN THE TRANSMISSION CABLE BRACKET. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING JANUARY 2012. OWNERS MAY CONTACT CADILLAC AT 1-866-982-2339. Campaign NHTSA 11V595000 · Dec 20, 2011
Jun 3, 201111V308000	Air bags: side/window THE RIGHT REAR OCCUPANT MAY NOT BE PROTECTED AND SUFFER INJURIES IN CERTAIN FRONTAL AND SIDE CRASHES. DetailsHide details for campaign 11V308000 What's wrong GENERAL MOTORS IS RECALLING CERTAIN MODEL YEAR 2011 CADILLAC SRX PASSENGER VEHICLES FOR FAILING TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO 208, "OCCUPANT CRASH PROTECTION." THE AIRBAGS ARE PROGRAMMED TO TURN OFF THE RIGHT SIDE ROOF-RAIL AIRBAG IF THE PASSENGER SENSING SYSTEM DETERMINES THAT THE RIGHT FRONT PASSENGER SEAT IS UNOCCUPIED. Risk THE RIGHT REAR OCCUPANT MAY NOT BE PROTECTED AND SUFFER INJURIES IN CERTAIN FRONTAL AND SIDE CRASHES. Remedy GM DEALERS WILL REPROGRAM THE SENSING AND DIAGNOSTIC MODULE FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR ABOUT JUNE 17, 2011. OWNERS MAY CONTACT CADILLAC AT 1-866-982-2339 AND AT THE OWNER CENTER AT WWW.GMOWNERCENTER.COM . Campaign NHTSA 11V308000 · Jun 3, 2011
Mar 4, 201111V149000	Visibility: defroster/defogger/HVAC system windshield IF THIS CONDITION AFFECTS THE DEFROST SYSTEM WHEN IT IS REQUIRED, IT MAY DECREASE THE DRIVER'S VISIBILITY, AND COULD RESULT IN A CRASH. DetailsHide details for campaign 11V149000 What's wrong GENERAL MOTORS IS RECALLING CERTAIN MODEL YEAR 2011 BUICK LACROSSE AND CADILLAC SRX VEHICLES FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 103, "WINDSHIELD DEFROSTING AND DEFOGGING SYSTEMS". ON THESE VEHICLES, THE SOFTWARE IN THE ELECTRONIC CLIMATE CONTROL (ECC) MODULE MAY DISABLE THE ABILITY TO ADJUST THE HEATING, VENTILATION, AND AIR CONDITIONING (HVAC) SYSTEM SETTINGS. IF THIS HAPPENS, THE DRIVER WILL NOT BE ABLE TO CONTROL THE HEATING, COOLING, AND VENTILATION FOR THE VEHICLE. Risk IF THIS CONDITION AFFECTS THE DEFROST SYSTEM WHEN IT IS REQUIRED, IT MAY DECREASE THE DRIVER'S VISIBILITY, AND COULD RESULT IN A CRASH. Remedy DEALERS WILL REPROGRAM THE ECC MODULE FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MARCH 11, 2011. OWNERS MAY CONTACT BUICK AT 1-866-608-8080, CADILLAC AT 1-866-982-2339 OR AT THE OWNER CENTER AT WWW.GMOWNERCENTER.COM. Campaign NHTSA 11V149000 · Mar 4, 2011

To see whether a recall is still open on your car, enter the VIN at nhtsa.gov/recalls or the Cadillac recall lookup. Recall repairs are free at a franchised dealer (federal law; see limits).

Buying a used 2011 Cadillac SRX? Recalls cover the model; a history report checks one car's title, odometer and accident records. VinAudit history report → Sponsored · disclosure

Owner complaints by component447

NHTSA Complaints API · cached ≤24 h

447Complaints filed

17Involving a crash

1Involving a fire

21Injuries reported

Component	Complaints	%	Crashes	Fires	Injuries
Exterior lighting	198	44	1	0	1
Suspension	63	14	3	0	2
Electrical system	40	9	0	0	0
Service brakes	40	9	1	0	2
Power train	36	8	1	0	2
Unknown or other	32	7	2	0	4
Structure	26	6	2	0	4
Engine	25	6	0	1	0
Air bags	17	4	11	0	14
Visibility/wiper	15	3	0	0	0
Wheels	13	3	0	0	0
Steering	13	3	0	0	0
Vehicle speed control	11	2	0	0	0
Visibility	7	2	0	0	0
Electronic stability control (ESC)	7	2	0	0	0

15 more components with fewer complaints not shown. An owner can tag several components, so percentages add up to more than 100. Complaints are unverified owner reports, de-duplicated by NHTSA ODI number.

Latest reports

Suspension
“Experiencing repeated inner wear on rear tires only after N212340980 Safety Recall - Rear Toe Link Separation was performed. New set of Michelan Cross Climate 2 tires installed two months prior to recall.”
Filed 10/11/2026 · ODI 11770417
Unknown or other
“I received a flyer that my Cadillac was included in the urgent Rear Toe Link Safety Recall, so I took it to the local Cadillac dealership in Ridgeland, MS.”
Filed 04/16/2026 · ODI 11731617
Exterior lighting
“The low beam headlights are useless for night driving. The operator is required to run high beam during any night time or low light operation. This creates a safety issue for both the operator and any incoming vehicles.”
Filed 03/26/2026 · ODI 11727193

Other Cadillac SRX model years

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2011 Cadillac SRX recall questions

How many recalls does the 2011 Cadillac SRX have?

NHTSA lists 7 safety recall campaigns for the 2011 Cadillac SRX. The most recent, 21V473000 (reported June 24, 2021), concerns suspension. 1 campaign carries a park-it or park-outside warning. Not every vehicle is covered by every campaign; check a specific car by VIN.

What are the 2011 Cadillac SRX recalls for?

The largest group is suspension, with 2 campaigns. Others: seats (1), power train (1), air bags (1). Each campaign below lists the defect, the risk and the free remedy.

What is the most common complaint about the 2011 Cadillac SRX?

Exterior lighting is the most-reported component, named in 198 complaints out of 447 filed with NHTSA (44%). Across all complaints, owners reported 17 crashs and 1 fire. Complaints are unverified owner reports.

How do I check if a recall is open on my 2011 Cadillac SRX?

Enter the 17-character VIN at nhtsa.gov/recalls or the Cadillac recall lookup. That shows campaigns still unrepaired on that exact car. Safety recall repairs are free at a franchised Cadillac dealer.

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