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Recalls & complaints · NHTSA data

2012 Cadillac Escalade recalls

Every recall campaign and owner complaint NHTSA has on file for the 2012 model year. Not every vehicle is affected by every campaign: check a specific car by VIN below.

Recall campaigns: 3
Park-it warnings: 0
Complaints: 26
Latest campaign: Feb 5, 2021

Recall summary by component3

NHTSA Recalls API · cached ≤24 h

Component	Campaigns	Latest	Campaign IDs
Air bags	2	Feb 5, 2021	21V054000 21V051000
Electrical system	1	Dec 30, 2014	14V827000

Safety recalls3

NHTSA Recalls API · cached ≤24 h

0Park-it warnings

0Fixable over the air

Feb 5, 2021Latest campaign


Feb 5, 202121V054000	Air bags: frontal passenger side An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death. DetailsHide details for campaign 21V054000 What's wrong General Motors, LLC (GM) is recalling certain 2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, and Yukon XL vehicles originally sold, or ever registered, in the states of AL, CA, FL, GA, HI, LA, MS, SC, TX, PR, AS, GU, the MP, and VI or "Zone A." Additionally GM is recalling certain 2011-2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, Yukon XL and 2011-2013 Cadillac Escalade EXT, Chevrolet Avalanche, Silverado 1500, and GMC Sierra 1500 vehicles originally sold, or ever registered, in the states of AZ, AR, DE, DC, IL, IN, KS, KY, MD, MO, NE, NV, NJ, NM, NC, OH, OK, PA, TN, VA, and WV or "Zone B." Additionally, GM is recalling certain 2010-2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, and Yukon XL and 2010-2013 Cadillac Escalade EXT, Chevrolet Avalanche, Silverado 1500, and GMC Sierra 1500 vehicles originally sold, or ever registered, in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY or "Zone C." These vehicles are equipped with non-desiccated passenger frontal inflators containing phase-stabilized ammonium nitrate (PSAN) propellant. These inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling. Risk An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death. Remedy GM will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. Interim letters notifying owners of the safety risk were mailed on February 25, 2021. Second notification letters will be mailed once the remedy is available. Owner notification letters were mailed to 40 VIN owners on May 11, 2021. A second owner notification letter was mailed to all other owners on January 24, 2022. Owners may contact Chevrolet customer service at 1-800-222-1020; Cadillac customer service at 1-800-458-8006; and GMC customer service at 1-800-462-8782. GM's number for this recall is N212328800. Campaign NHTSA 21V054000 · Feb 5, 2021
Feb 5, 202121V051000	Air bags: frontal passenger side An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death. DetailsHide details for campaign 21V051000 What's wrong General Motors, LLC (GM) is recalling certain 2012 Cadillac Escalade, Escalade ESV, Escalade EXT, Chevrolet Avalanche, Silverado 1500, Silverado 2500/3500, Suburban, Tahoe, GMC Sierra 1500, Sierra 2500/3500, Yukon, and Yukon XL originally sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." These vehicles are equipped with non-desiccated passenger frontal inflators containing phase-stabilized ammonium nitrate (PSAN) propellant. These inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling. Risk An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death. Remedy GM will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. Interim letters notifying owners of the safety risk were mailed on February 22, 2021. Second notification letters will be mailed once the remedy is available. Owner notification letters were mailed on May 11, 2021. Owners may contact Cadillac customer service at 1-800-458-8006; Chevrolet customer service at 1-800-222-1020; and GMC customer service at 1-800-462-8782. GM's number for this recall is N212328770. Campaign NHTSA 21V051000 · Feb 5, 2021
Dec 30, 201414V827000	Electrical system: ignition If stuck in the "Start" position, the ignition may suddenly snap back into the "Accessory" position, causing a loss of engine, steering, and braking power, increasing… DetailsHide details for campaign 14V827000 What's wrong General Motors LLC (GM) is recalling certain model year 2011-2012 Cadillac Escalade, Escalade ESV, Escalade EXT, Chevrolet Avalanche, Silverado HD, Silverado LD, Suburban, Tahoe, GMC Sierra LD, Sierra HD, Yukon, and Yukon XL vehicles. In the affected vehicles, the ignition lock actuator may bind, making turning the key difficult or causing the ignition to get stuck in the "Start" position. Risk If stuck in the "Start" position, the ignition may suddenly snap back into the "Accessory" position, causing a loss of engine, steering, and braking power, increasing the risk of a vehicle crash. If the vehicle is in a crash, the air bags may not deploy, increasing the risk of occupant injury. Remedy GM will notify owners, and dealers will inspect and replace the ignition lock housing, as necessary, free of charge. The recall began on February 12, 2015. Owners may contact GM customer service at 1-800-458-8006 (Cadillac), 1-800-222-1020 (Chevrolet), or 1-800-462-8782 (GMC). GM's number for this recall is 14696 for the original equipment, and 14912 for the service replacement parts. Campaign NHTSA 14V827000 · Dec 30, 2014

Feb 5, 202121V054000

Air bags: frontal passenger side

An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.

DetailsHide details for campaign 21V054000

What's wrong: General Motors, LLC (GM) is recalling certain 2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, and Yukon XL vehicles originally sold, or ever registered, in the states of AL, CA, FL, GA, HI, LA, MS, SC, TX, PR, AS, GU, the MP, and VI or "Zone A." Additionally GM is recalling certain 2011-2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, Yukon XL and 2011-2013 Cadillac Escalade EXT, Chevrolet Avalanche, Silverado 1500, and GMC Sierra 1500 vehicles originally sold, or ever registered, in the states of AZ, AR, DE, DC, IL, IN, KS, KY, MD, MO, NE, NV, NJ, NM, NC, OH, OK, PA, TN, VA, and WV or "Zone B." Additionally, GM is recalling certain 2010-2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, and Yukon XL and 2010-2013 Cadillac Escalade EXT, Chevrolet Avalanche, Silverado 1500, and GMC Sierra 1500 vehicles originally sold, or ever registered, in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY or "Zone C." These vehicles are equipped with non-desiccated passenger frontal inflators containing phase-stabilized ammonium nitrate (PSAN) propellant. These inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
Risk: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Remedy: GM will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. Interim letters notifying owners of the safety risk were mailed on February 25, 2021. Second notification letters will be mailed once the remedy is available. Owner notification letters were mailed to 40 VIN owners on May 11, 2021. A second owner notification letter was mailed to all other owners on January 24, 2022. Owners may contact Chevrolet customer service at 1-800-222-1020; Cadillac customer service at 1-800-458-8006; and GMC customer service at 1-800-462-8782. GM's number for this recall is N212328800.
Campaign: NHTSA 21V054000 · Feb 5, 2021

Feb 5, 202121V051000

Air bags: frontal passenger side

An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.

DetailsHide details for campaign 21V051000

What's wrong: General Motors, LLC (GM) is recalling certain 2012 Cadillac Escalade, Escalade ESV, Escalade EXT, Chevrolet Avalanche, Silverado 1500, Silverado 2500/3500, Suburban, Tahoe, GMC Sierra 1500, Sierra 2500/3500, Yukon, and Yukon XL originally sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." These vehicles are equipped with non-desiccated passenger frontal inflators containing phase-stabilized ammonium nitrate (PSAN) propellant. These inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
Risk: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Remedy: GM will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. Interim letters notifying owners of the safety risk were mailed on February 22, 2021. Second notification letters will be mailed once the remedy is available. Owner notification letters were mailed on May 11, 2021. Owners may contact Cadillac customer service at 1-800-458-8006; Chevrolet customer service at 1-800-222-1020; and GMC customer service at 1-800-462-8782. GM's number for this recall is N212328770.
Campaign: NHTSA 21V051000 · Feb 5, 2021

Dec 30, 201414V827000

Electrical system: ignition

If stuck in the "Start" position, the ignition may suddenly snap back into the "Accessory" position, causing a loss of engine, steering, and braking power, increasing…

DetailsHide details for campaign 14V827000

What's wrong: General Motors LLC (GM) is recalling certain model year 2011-2012 Cadillac Escalade, Escalade ESV, Escalade EXT, Chevrolet Avalanche, Silverado HD, Silverado LD, Suburban, Tahoe, GMC Sierra LD, Sierra HD, Yukon, and Yukon XL vehicles. In the affected vehicles, the ignition lock actuator may bind, making turning the key difficult or causing the ignition to get stuck in the "Start" position.
Risk: If stuck in the "Start" position, the ignition may suddenly snap back into the "Accessory" position, causing a loss of engine, steering, and braking power, increasing the risk of a vehicle crash. If the vehicle is in a crash, the air bags may not deploy, increasing the risk of occupant injury.
Remedy: GM will notify owners, and dealers will inspect and replace the ignition lock housing, as necessary, free of charge. The recall began on February 12, 2015. Owners may contact GM customer service at 1-800-458-8006 (Cadillac), 1-800-222-1020 (Chevrolet), or 1-800-462-8782 (GMC). GM's number for this recall is 14696 for the original equipment, and 14912 for the service replacement parts.
Campaign: NHTSA 14V827000 · Dec 30, 2014

To see whether a recall is still open on your car, enter the VIN at nhtsa.gov/recalls or the Cadillac recall lookup. Recall repairs are free at a franchised dealer (federal law; see limits).

Owner complaints by component26

NHTSA Complaints API · cached ≤24 h

26Complaints filed

3Involving a crash

0Involving a fire

1Injuries reported

Component	Complaints	%	Crashes	Injuries
Electrical system	12	46	1	0
Air bags	4	15	0	0
Engine	4	15	0	0
Service brakes	4	15	1	0
Unknown or other	3	12	0	0
Structure	3	12	1	1
Steering	3	12	0	0
Vehicle speed control	3	12	2	0
Electronic stability control (ESC)	2	8	0	0
Wheels	1	4	0	0
Exterior lighting	1	4	0	0
Power train	1	4	0	0
Latches/locks/linkages	1	4	0	0

An owner can tag several components, so percentages add up to more than 100. Complaints are unverified owner reports, de-duplicated by NHTSA ODI number, merged from NHTSA model names Escalade, Escalade Hybrid.

Latest reports

Air bags
“The contact owns a 2012 Cadillac Escalade. The contact stated that the air bag warning light was illuminated.”
Filed 07/09/2021 · ODI 11424063
Air bags
“Tl* takata recall. The contact owns a 2012 cadillac escalade esv. The contact received notification of nhtsa campaign number: 21v054000 (air bags) however, the part to do the recall repair was unavailable.”
Filed 04/29/2021 · ODI 11414478
Air bags
“Every so often my service air bag light will appear on the dash upon starting the vehicle. I thought it could have something to do with moving the seats back and forth and a wire issue.”
Filed 03/20/2021 · ODI 11404061

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2012 Cadillac Escalade recall questions

How many recalls does the 2012 Cadillac Escalade have?

NHTSA lists 3 safety recall campaigns for the 2012 Cadillac Escalade. The most recent, 21V054000 (reported February 5, 2021), concerns air bags. Not every vehicle is covered by every campaign; check a specific car by VIN.

What are the 2012 Cadillac Escalade recalls for?

The largest group is air bags, with 2 campaigns. Others: electrical system (1). Each campaign below lists the defect, the risk and the free remedy.

What is the most common complaint about the 2012 Cadillac Escalade?

Electrical system is the most-reported component, named in 12 complaints out of 26 filed with NHTSA (46%). Across all complaints, owners reported 3 crashs and 0 fires. Complaints are unverified owner reports.

How do I check if a recall is open on my 2012 Cadillac Escalade?

Enter the 17-character VIN at nhtsa.gov/recalls or the Cadillac recall lookup. That shows campaigns still unrepaired on that exact car. Safety recall repairs are free at a franchised Cadillac dealer.

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