Ford E-350, representative photo
Representative 2012 model. Photo: MercurySable99, Wikimedia Commons, CC BY-SA 4.0

Recalls & complaints · NHTSA data

2011 Ford E-350 recalls

Every recall campaign and owner complaint NHTSA has on file for the 2011 model year. Not every vehicle is affected by every campaign: check a specific car by VIN below.

Recall campaigns
20
Park-it warnings
0
Complaints
19
Latest campaign
May 24, 2016

Recall summary by component20

NHTSA Recalls API · cached ≤24 h
ComponentCampaignsLatestCampaign IDs
Equipment adaptive/mobility9May 24, 2016
16V35000015V77900015V76300015V72900014V70600014V64100014V61700014V59500014V197000
Fuel system, other6Jul 10, 2014
14V42600014V09700011V45000011E03300011V30700011E019000
Equipment2Jun 21, 2013
13V26100011V131000
Visibility1Aug 26, 2011
11V445000
Suspension1Aug 1, 2011
11V392000
Seats1Apr 20, 2011
11V246000

Safety recalls20

NHTSA Recalls API · cached ≤24 h
0Park-it warnings
0Fixable over the air
May 24, 2016Latest campaign
May 24, 201616V350000

Equipment adaptive/mobility

If the platform side plates crack or the platform mounting fails from out-of-position bearings, the lift platform can separate from the lift and come to rest against the…

DetailsHide details for campaign 16V350000
What's wrong
New England Wheels (New England) is recalling certain model year 2006-2014 Ford E-250, E-350, and 2015 Ford Transit vans equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts by Ricon. The platform side plate of the affected wheelchair lifts may crack. Additionally, the lifts are equipped with folding link arms that may have pivot holes that are too big, allowing the bearings to move out of position.
Risk
If the platform side plates crack or the platform mounting fails from out-of-position bearings, the lift platform can separate from the lift and come to rest against the vehicle's lift door. When the vehicle's doors are opened, the platform may fall onto the lift operator, increasing their risk of injury.
Remedy
New England will notify owners, and Ricon dealers will inspect the link arms for damage or for displaced bearings. The platform will be inspected for cracks. Any damaged parts will be replaced, free of charge. The recall began on June 29, 2016. Owners may contact New England customer service at 1-800-886-9247. New England's number for this recall is 16E-020.
Filed under
E-350
Campaign
NHTSA 16V350000 · May 24, 2016
Nov 20, 201515V779000

Equipment adaptive/mobility

If the bearings move out of position, the stowed platform may have excessive movement resulting in failure of the platform mounting.

DetailsHide details for campaign 15V779000
What's wrong
New England Wheels is recalling certain model year 2006-2014 Ford E-250, and E-350 cargo vans modified to be equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts built by the Ricon Corporation. The affected lifts are equipped with folding link arms that may have pivot holes that are too big, allowing the bearings to move out of position.
Risk
If the bearings move out of position, the stowed platform may have excessive movement resulting in failure of the platform mounting. This failure could cause the wheel chair lift platform to fall out of the vehicle when the doors are opened, increasing the risk of injury for the lift operator.
Remedy
New England Wheels will notify owners, and Ricon dealers will inspect the link arms for damage or for displaced bearings. The platform will be inspected for cracks. Any damaged parts will be replaced, free of charge. The recall began on January 5, 2016. Owners may contact New England Wheels customer service at 1-800-866-9247, or Ricon Customer Service at 1-800-322-2884. New England Wheels' number for this recall is 15E-068. Note: These vans and wheelchair lifts were subject to a similar recall in 2014. All vehicles that received that recall remedy are still affected by this recall as well.
Filed under
E-350
Campaign
NHTSA 15V779000 · Nov 20, 2015
Nov 17, 201515V763000

Equipment adaptive/mobility

If the platform side plates crack, the lift platform can separate from the lift and come to rest against the vehicle's lift door.

DetailsHide details for campaign 15V763000
What's wrong
Mobility Specialists, Inc. (Mobility Specialists) is recalling certain model year 2006-2014 Ford E-250, and E-350 vehicles modified to be equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts manufactured by Ricon Corporation. The platform side plate of the affected wheelchair lifts may crack. Additionally, the affected lifts are equipped with folding link arms that may have pivot holes that are too big, allowing the bearings to move out of position.
Risk
If the platform side plates crack, the lift platform can separate from the lift and come to rest against the vehicle's lift door. When the doors are opened, the platform may fall out, increasing the risk of injury to the lift operator. Additionally, if the bearings move out of position, the stowed platform may have excessive movement resulting in failure of the platform mounting. This failure could cause the wheel chair lift platform to fall out of the vehicle when the doors are opened, increasing the risk of injury for the lift operator.
Remedy
Mobility Specialists will notify owners to take their vehicles to a Ricon dealer or service center who will install supplemental platform support bumpers. Any platform that has already started cracking will be replaced, free of charge. The recall began on November 13, 2015. Owners may contact Mobility Specialists customer service at 1-877-777-5438, or Ricon customer service at 1-800-322-2884.
Filed under
E-350
Campaign
NHTSA 15V763000 · Nov 17, 2015
Nov 4, 201515V729000

Equipment adaptive/mobility

If the bearings move out of position, the stowed platform may have excessive movement resulting in failure of the platform mounting.

DetailsHide details for campaign 15V729000
What's wrong
MobilityWorks (WMK Inc.) is recalling certain model year 2006-2014 Ford E-150, E-250, and E-350 vans modified by MobilityWorks to be equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts manufactured by Ricon Corporation. The affected lifts are equipped with folding link arms that may have pivot holes that are too big, allowing the bearings to move out of position.
Risk
If the bearings move out of position, the stowed platform may have excessive movement resulting in failure of the platform mounting. This failure could cause the wheel chair lift platform to fall out of the vehicle when the doors are opened, increasing the risk of injury for the lift operator.
Remedy
MobilityWorks will notify owners, and Ricon dealers will inspect the link arms for damage or for displaced bearings. The platform will be inspected for cracks. Any damaged parts will be replaced, free of charge. The recall began on December 15, 2015. Owners may contact MobilityWorks customer service at 1-800-769-8267, or Ricon Customer Service at 1-800-322-2884. Note: These vehicles and wheelchair lifts were subject to a similar recall in 2014. All vehicles that received that recall remedy are still affected by this recall as well.
Filed under
E-350
Campaign
NHTSA 15V729000 · Nov 4, 2015
Nov 5, 201414V706000

Equipment adaptive/mobility

If the platform side plates crack, the lift platform can separate from the lift and come to rest against the vehicle's lift door.

DetailsHide details for campaign 14V706000
What's wrong
Cummings Mobility Conversion & Supply (Cummings) is recalling certain model year 2006-2014 Ford E-150, E-250, E-350, Chevrolet Express, 2006-2008 Dodge Sprinter, and 2009-2014 Mercedes-Benz Sprinter, and 2013 Ford Transit Connect vehicles manufactured January 1, 2006, to October 8, 2014, equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts manufactured by Ricon Corporation after January 1, 2006. The platform side plate of the affected wheelchair lifts may crack.
Risk
If the platform side plates crack, the lift platform can separate from the lift and come to rest against the vehicle's lift door. When the doors are opened, the platform may fall out, increasing the risk of injury to the lift operator.
Remedy
Cummings will notify owners to take buses to a Ricon dealer or service center who will install supplemental platform support bumpers. Any platform that has already started cracking will be replaced, free of charge. The recall began January 13, 2015. Owners may contact Cumming's customer service at 1-800-639-5438 or Ricon customer service at 1-800-322-2884. Cumming's number for this recall is 14E-041.
Filed under
E-350
Campaign
NHTSA 14V706000 · Nov 5, 2014
Oct 10, 201414V641000

Equipment adaptive/mobility

If the platform side plates crack, the lift platform can separate from the lift and come to rest against the vehicle's lift door.

DetailsHide details for campaign 14V641000
What's wrong
Mobility Works (WMK Inc.) is recalling certain model year 2006-2014 Ford E150, E250, and E350 vans modified by Mobility Works to be equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts manufactured by Ricon Corporation. The platform side plate of the affected wheelchair lifts may crack.
Risk
If the platform side plates crack, the lift platform can separate from the lift and come to rest against the vehicle's lift door. When the doors are opened, the platform may fall out, increasing the risk of injury to the lift operator.
Remedy
Mobility Works will notify owners, and Ricon will supply supplemental platform support bumpers. Any platform that has already started cracking will be replaced, free of charge. The recall began on November 10, 2014. Owners may contact Mobility Works customer service at 1-800-769-8267 or Ricon customer service at 1-800-322-2884.
Filed under
E350
Campaign
NHTSA 14V641000 · Oct 10, 2014

Merged from NHTSA model names: E-350, E350. Not every vehicle of a model year is affected by every campaign.

To see whether a recall is still open on your car, enter the VIN at nhtsa.gov/recalls or the Ford recall lookup. Recall repairs are free at a franchised dealer (federal law; see limits).

Buying a used 2011 Ford E-350? Recalls cover the model; a history report checks one car's title, odometer and accident records. VinAudit history report → Sponsored · disclosure

Owner complaints by component19

NHTSA Complaints API · cached ≤24 h
19Complaints filed
3Involving a crash
0Involving a fire
0Injuries reported
ComponentShareComplaints%CrashesFiresInjuries
Tires421000
Power train316000
Service brakes211000
Steering211100
Unknown or other211000
Air bags211200
Wheels15000
Engine15000
Electronic stability control (ESC)15000
Electrical system15000
Structure15100

An owner can tag several components, so percentages add up to more than 100. Complaints are unverified owner reports, de-duplicated by NHTSA ODI number, merged from NHTSA model names E-350 P12, E-350 P15.

Latest reports

  • Wheels

    “Unknown”

    Filed 02/24/2024 · ODI 11573812
  • Service brakes

    “Vehicle is not as described by VIN #, correctly. Vin describes as: 2011 Forest River Limited Edition Value Hauler. My vehicle is 2011 - E350 Ford Van, 12 passenger. The problem is with the brakes.”

    Filed 07/12/2021 · ODI 11424341
  • Service brakes

    “The brakes are faulty. Have tried to have them repaired 3 times and it ends with the same problem. The brakes go all the way in and have to be pumped to stop.”

    Filed 07/12/2021 · ODI 11424351

Other Ford E-350 model years

All years: 2023 · 2022 · 2021 · 2018 · 2017 · 2016 · 2015 · 2014 · 2013 · 2012 · 2011 · 2010 · 2009 · 2008 · 2007 · 2006 · 2005 · 2004 · 2003 · 2002 · 2001 · 2000

Other Ford models

All Ford models and years →

2011 Ford E-350 recall questions

How many recalls does the 2011 Ford E-350 have?

NHTSA lists 20 safety recall campaigns for the 2011 Ford E-350. The most recent, 16V350000 (reported May 24, 2016), concerns equipment adaptive/mobility. Not every vehicle is covered by every campaign; check a specific car by VIN.

What are the 2011 Ford E-350 recalls for?

The largest group is equipment adaptive/mobility, with 9 campaigns. Others: fuel system, other (6), equipment (2), visibility (1). Each campaign below lists the defect, the risk and the free remedy.

What is the most common complaint about the 2011 Ford E-350?

Tires is the most-reported component, named in 4 complaints out of 19 filed with NHTSA (21%). Across all complaints, owners reported 3 crashs and 0 fires. Complaints are unverified owner reports.

How do I check if a recall is open on my 2011 Ford E-350?

Enter the 17-character VIN at nhtsa.gov/recalls or the Ford recall lookup. That shows campaigns still unrepaired on that exact car. Safety recall repairs are free at a franchised Ford dealer.

Check a specific Ford by VIN

0/17
Free · No signup · US-market vehicles, 1981+

Need the factory options too? See the Ford build sheet & window sticker guide.