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Recalls & complaints · NHTSA data

2018 Ford E-350 recalls

Every recall campaign and owner complaint NHTSA has on file for the 2018 model year. Not every vehicle is affected by every campaign: check a specific car by VIN below.

Recall campaigns
4
Park-it warnings
0
Complaints
3
Latest campaign
Jun 18, 2019

Recall summary by component4

NHTSA Recalls API · cached ≤24 h
ComponentCampaignsLatestCampaign IDs
Exterior lighting2May 3, 2019
Equipment1Jun 18, 2019
Seats1Mar 18, 2019

Safety recalls4

NHTSA Recalls API · cached ≤24 h
0Park-it warnings
0Fixable over the air
Jun 18, 2019Latest campaign
Jun 18, 201919V466000

Equipment

The driver may inadvertently turn the wrong direction to avoid an object behind the vehicle, increasing the risk of a crash.

DetailsHide details for campaign 19V466000
What's wrong
SVO Group Inc. (SVO Group) is recalling certain 2017-2018 Ford E-350 and E-450-based shuttle buses equipped with ASA Electronics Voyager monitors used to display the back-up camera image. The affected monitors may revert back to the factory default settings which may cause the camera image to be reversed.
Risk
The driver may inadvertently turn the wrong direction to avoid an object behind the vehicle, increasing the risk of a crash.
Remedy
SVO Group will work with ASA to notify owners, and ASA will provide a harness relay capacitor module to eliminate the image reversal, free of charge. The recall began May 9, 2019. Owners may contact ASA Electronics customer service at 1-800-384-4400.
Campaign
NHTSA 19V466000 · Jun 18, 2019
May 3, 201919V342000

Exterior lighting: brake lights

If the brake lights incorrectly illuminate, it can confuse other drivers, possibly increasing the risk of a crash.

DetailsHide details for campaign 19V342000
What's wrong
Taylor Made Ambulances is recalling certain 2017-2018 Ford E-350, F-450, E-450, F-550, and GMC G3500-based ambulances equipped with Whelen brake lights. Depending on the specific wiring of the vehicle, these brake lights may illuminate when the brake pedal has not been pressed.
Risk
If the brake lights incorrectly illuminate, it can confuse other drivers, possibly increasing the risk of a crash.
Remedy
Taylor Made will notify owners and Whelen will replace the brake lights, free of charge. The recall began June 5, 2019. Owners may contact Taylor Made Ambulances customer service at 1-800-468-1310.
Campaign
NHTSA 19V342000 · May 3, 2019
Mar 26, 201919V236000

Exterior lighting: brake lights

If the brake lights incorrectly illuminate, it can confuse other drivers, possibly increasing the risk of a crash.

DetailsHide details for campaign 19V236000
What's wrong
Excellance, Inc. (Excellance) is recalling certain 2018 Ambulances and Emergency Vehicles built on Ford E-350, E-450, F-650, F-550 4x4, Chevrolet G4500, G4500 Diesel, C3500, G3500, Freightliner M2, International 4300, and Dodge 4500 chassis and equipped with Whelen brake lights. Depending on the specific wiring of the vehicle, these brake lights may illuminate when the brake pedal has not been pressed. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."
Risk
If the brake lights incorrectly illuminate, it can confuse other drivers, possibly increasing the risk of a crash.
Remedy
Excellance has notified owners, instructing them to contact Whelen to have the brake lights replaced, free of charge. The recall began on March 21, 2019. Owners may contact Whelen customer service at 1-860-718-2331 or Execellance at 1-256-772-9321.
Campaign
NHTSA 19V236000 · Mar 26, 2019
Mar 18, 201919V205000

Seats

In the event of a crash, if the seat back moves, the seat occupant has an increased risk of injury.

DetailsHide details for campaign 19V205000
What's wrong
Quality Van Sales, Inc. (Quality Van) is recalling certain 2015-2018 Ford Transit and E-350 vehicles modified to be equipped with Freedman GO-ES Foldaway Seat back cushions. The seat cushion may not remain locked into place when under load, such as in a crash or a sudden stop. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 207, "Seating Systems."
Risk
In the event of a crash, if the seat back moves, the seat occupant has an increased risk of injury.
Remedy
Quality Van will notify owners and dealers will inspect and repair the foldaway seat, free of charge. The recall began March 21, 2019. Owners may contact Quality Van customer service at 1-800-408-8550.
Campaign
NHTSA 19V205000 · Mar 18, 2019
To see whether a recall is still open on your car, enter the VIN at nhtsa.gov/recalls or the Ford recall lookup. Recall repairs are free at a franchised dealer (federal law; see limits).

Buying a used 2018 Ford E-350? Recalls cover the model; a history report checks one car's title, odometer and accident records. VinAudit history report → Sponsored · disclosure

Owner complaints by component3

NHTSA Complaints API · cached ≤24 h
3Complaints filed
1Involving a crash
0Involving a fire
1Injuries reported
ComponentShareComplaints%CrashesFiresInjuries
Power train267101
Service brakes133001
Suspension133000
Electrical system133000

An owner can tag several components, so percentages add up to more than 100. Complaints are unverified owner reports, de-duplicated by NHTSA ODI number.

Latest reports

  • Power train

    “Tl* the consumer owns a 2018 ford e-350. The consumer stated that while traveling at a low rate of speed, the consumer attempted to stop the vehicle by depressing the brake pedal; however the vehicle failed to operate…”

    Filed 09/11/2019 · ODI 11254747
  • Suspension

    “This vehicle has a 12,500 gvwr. We recently had this at a ford dealer for a broken left rear suspension. The dealer weighed the entire vehicle and determined the tare weight to be 11,200 lbs.”

    Filed 03/09/2019 · ODI 11185577
  • Power train

    “I was making a 3 point turn, and when I put the truck into reverse it jumped forward instead of going backward, causing the vehicle to strike power pole cables.”

    Filed 04/06/2018 · ODI 11083591

Other Ford E-350 model years

Other Ford models

2018 Ford E-350 recall questions

How many recalls does the 2018 Ford E-350 have?

NHTSA lists 4 safety recall campaigns for the 2018 Ford E-350. The most recent, 19V466000 (reported June 18, 2019), concerns equipment. Not every vehicle is covered by every campaign; check a specific car by VIN.

What are the 2018 Ford E-350 recalls for?

The largest group is exterior lighting, with 2 campaigns. Others: equipment (1), seats (1). Each campaign below lists the defect, the risk and the free remedy.

What is the most common complaint about the 2018 Ford E-350?

Power train is the most-reported component, named in 2 complaints out of 3 filed with NHTSA (67%). Across all complaints, owners reported 1 crash and 0 fires. Complaints are unverified owner reports.

How do I check if a recall is open on my 2018 Ford E-350?

Enter the 17-character VIN at nhtsa.gov/recalls or the Ford recall lookup. That shows campaigns still unrepaired on that exact car. Safety recall repairs are free at a franchised Ford dealer.

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