Representative model. Photo: IFCAR, Wikimedia Commons, Public domain

Recalls & complaints · NHTSA data

2002 Mercury Mountaineer recalls

Every recall campaign and owner complaint NHTSA has on file for the 2002 model year. Not every vehicle is affected by every campaign: check a specific car by VIN below.

Recall campaigns: 4
Park-it warnings: 0
Complaints: 389
Latest campaign: Oct 13, 2009

Recall summary by component4

NHTSA Recalls API · cached ≤24 h

Component	Campaigns	Latest	Campaign IDs
Visibility	2	Dec 11, 2007	07E104000 01I010000
Vehicle speed control	1	Oct 13, 2009	09V399000
Tires	1	May 24, 2001	01V171000

Safety recalls4

NHTSA Recalls API · cached ≤24 h

0Park-it warnings

0Fixable over the air

Oct 13, 2009Latest campaign


Oct 13, 200909V399000	Vehicle speed control A VEHICLE FIRE COULD OCCUR WITH OR WITHOUT THE ENGINE RUNNING. DetailsHide details for campaign 09V399000 What's wrong FORD IS RECALLING MODEL YEARS 1995-2003 WINDSTAR, 2000-2003 EXCURSION DIESEL, 1993-1997 AND 1999-2003 F-250 SD THROUGH F-550 SD DIESEL, 1992-2003 E-150 THROUGH E-550, 1995-2002 EXPLORER, 1997 AND 2002 MERCURY MOUNTAINEER, 1995-1997 AND 2001-2003 RANGER, AND 1994 F53 VEHICLES EQUIPPED WITH THE TEXAS INSTRUMENTS SPEED CONTROL DEACTIVATION SWITCH (SCDS). THE SCDS MAY LEAK INTERNALLY AND THEN OVERHEAT, SMOKE, OR BURN. Risk A VEHICLE FIRE COULD OCCUR WITH OR WITHOUT THE ENGINE RUNNING. Remedy FORD WILL NOTIFY OWNERS THAT DEALERS WILL INSTALL A FUSED WIRING HARNESS IN LINE WITH THE SCDS. ON 1999-2003 WINDSTAR VEHICLES WITH A LEAKING SCDS, DEALERS WILL ALSO INSPECT THE ABS CONTROL MODULE CONNECTOR AND REPAIR AS NECESSARY. REPAIRS WILL BE COMPLETED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 27, 2009. OWNERS MAY CONTACT FORD AT 1-888-222-2751. Campaign NHTSA 09V399000 · Oct 13, 2009
Dec 11, 200707E104000	Visibility: glass, side/rear IN THE EVENT OF A VEHICLE CRASH, THE OCCUPANT(S) MAY BE SERIOUSLY INJURED BY SHATTERED GLASS. DetailsHide details for campaign 07E104000 What's wrong CERTAIN CURVED TEMPERED REPLACEMENT GLASS MANUFACTURED BY HANGZHOU SAFETY GLASS LTD AND SUPPLIED TO SAFELITE BY AUTO TEMP INC., IDENTIFIED AS DOT-430, AND SOLD FOR USE ON CERTAIN DOMESTIC AND FOREIGN VEHICLES MAY NOT BREAK INTO SMALL PIECES AS EXPECTED OF TEMPERED GLASS AND FAILS TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 205, "GLAZING MATERIALS." Risk IN THE EVENT OF A VEHICLE CRASH, THE OCCUPANT(S) MAY BE SERIOUSLY INJURED BY SHATTERED GLASS. Remedy SAFELITE WILL NOTIFY ITS RETAIL CUSTOMERS AND REPLACE THE GLASS FREE OF CHARGE. RETAIL CUSTOMERS CAN CONTACT SAFELITE TOLL FREE AT 1-888-843-2906. SAFELITE WILL NOTIFY ITS WHOLESALE CUSTOMERS AND REIMBURSE WHOLESALE CUSTOMERS FOR CURRENT INVENTORY AND AT A SPECIFIED RATE FOR REPLACING THEIR CUSTOMER'S GLASS. WHOLESALE CUSTOMERS CAN CONTACT SAFELITE'S WHOLESALE DIVISION, SERVICE AUTOGLASS TOLL FREE AT 1-888-246-6298. THE RECALL BEGAN ON JANUARY 15, 2008. Campaign NHTSA 07E104000 · Dec 11, 2007
May 24, 200101V171000	Tires: sidewall OVER TIME, THE TIRE COULD FAIL, INCREASING THE RISK OF A CRASH. DetailsHide details for campaign 01V171000 What's wrong VEHICLE DESCRIPTION: SPORT UTILITY VEHICLES. THE RIGHT SIDE TIRES MAY HAVE HORIZONTAL CUTS ON THE EDGE OF THE TREAD THAT COULD HAVE OCCURRED DURING VEHICLE ASSEMBLY. Risk OVER TIME, THE TIRE COULD FAIL, INCREASING THE RISK OF A CRASH. Remedy DEALERS WILL INSPECT THE TIRES AND, IF ANY SLICES ARE FOUND, THE CUT TIRES WILL BE REPLACED. OWNER NOTIFICATION BEGAN JUNE 7, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT FORD AT 1-800-392-3673. Campaign NHTSA 01V171000 · May 24, 2001
Apr 10, 200101I010000	Visibility: glass, side/rear ROTATION OF THE BRACKETS COULD POTENTIALLY CAUSE THE LIFT CYLINDERS TO DETACH FROM THE GLASS OR, IN SOME CASES, COULD POTENTIALLY CAUSE THE LIFTGATE GLASS TO BREAK. DetailsHide details for campaign 01I010000 What's wrong THIS IS NOT A SAFETY RECALL IN ACCORDANCE WITH THE SAFETY ACT. HOWEVER, IT IS DEEMED A SAFETY IMPROVEMENT CAMPAIGN BY THE AGENCY. VEHICLE DESCRIPTION: 2002 FORD EXPLORER AND MERCURY MONTAINEER SPORT UTILITY VEHICLES. THE BRACKETS CONNECTING THE LEFT CYLINDERS TO EACH SIDE OF THE LIFTGATE GLASS COULD ROTATE OUT OF POSITION IF EITHER THE URETHANE BOND OR TORQUE ARE NOT SUFFICIENT. Risk ROTATION OF THE BRACKETS COULD POTENTIALLY CAUSE THE LIFT CYLINDERS TO DETACH FROM THE GLASS OR, IN SOME CASES, COULD POTENTIALLY CAUSE THE LIFTGATE GLASS TO BREAK. EITHER CONDITION IS MOST LIKELY TO OCCUR WHEN THE GLASS IS BEING CLOSED. Remedy FORD DEALERS WILL INSPECT THE VEHICLES FOR THE POSITION OF BOTH THE LEFT AND RIGHT LIFTGATGE GLASS LIFT CYLINDER BRACKETS. IF THE BRACKETS ARE IN THE PROPER POSITION, THE BRACKET RETAINERS WILL BE TIGHTENED TO A HIGHER TORQUE. IN CASES WHERE THE BRACKET IS NOT PROPERLY POSITION, THE BRACKET MUST BE RE-ALIGNED. Campaign NHTSA 01I010000 · Apr 10, 2001

To see whether a recall is still open on your car, enter the VIN at nhtsa.gov/recalls. Recall repairs are free at a franchised dealer (federal law; see limits).

Buying a used 2002 Mercury Mountaineer? Recalls cover the model; a history report checks one car's title, odometer and accident records. VinAudit history report → Sponsored · disclosure

Owner complaints by component389

NHTSA Complaints API · cached ≤24 h

389Complaints filed

17Involving a crash

7Involving a fire

39Injuries reported

Component	Complaints	%	Crashes	Fires	Injuries
Power train	149	38	3	1	12
Structure	71	18	0	0	11
Suspension	39	10	0	0	0
Engine and engine cooling	35	9	0	1	2
Visibility	33	8	0	0	7
Steering	23	6	1	0	2
Service brakes	22	6	1	0	1
Air bags	21	5	9	0	11
Electrical system	20	5	0	1	0
Vehicle speed control	18	5	4	1	0
Hydraulic	18	5	1	0	1
Equipment	14	4	0	0	1
Tires	11	3	0	0	0
Unknown or other	9	2	0	1	0
Seat belts	7	2	0	0	0

13 more components with fewer complaints not shown. An owner can tag several components, so percentages add up to more than 100. Complaints are unverified owner reports, de-duplicated by NHTSA ODI number.

Latest reports

Steering
“Aftermarket rack and pinion system re-manufactured by Detroit Axel began leaking fluid and caused a loss of power steering within 3 months of purchase.”
Filed 12/27/2023 · ODI 11562105
Power train
“Body : to much rust, corrosion, on rear of truck other failure or detachment of exterior body like rear gate frame components, and other structural components that may present a safety hazard.”
Filed 06/18/2022 · ODI 11469915
Unknown or other
“Heard a pop noise under hood. Engine shut off battery light came on. Went to open hood and there was a fire.”
Filed 05/10/2022 · ODI 11463995

Other Mercury Mountaineer model years

All years: 2010 · 2008 · 2007 · 2006 · 2005 · 2004 · 2003 · 2002 · 2001 · 2000

Other Mercury models

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2002 Mercury Mountaineer recall questions

How many recalls does the 2002 Mercury Mountaineer have?

NHTSA lists 4 safety recall campaigns for the 2002 Mercury Mountaineer. The most recent, 09V399000 (reported October 13, 2009), concerns vehicle speed control. Not every vehicle is covered by every campaign; check a specific car by VIN.

What are the 2002 Mercury Mountaineer recalls for?

The largest group is visibility, with 2 campaigns. Others: vehicle speed control (1), tires (1). Each campaign below lists the defect, the risk and the free remedy.

What is the most common complaint about the 2002 Mercury Mountaineer?

Power train is the most-reported component, named in 149 complaints out of 389 filed with NHTSA (38%). Across all complaints, owners reported 17 crashs and 7 fires. Complaints are unverified owner reports.

How do I check if a recall is open on my 2002 Mercury Mountaineer?

Enter the 17-character VIN at nhtsa.gov/recalls. That shows campaigns still unrepaired on that exact car. Safety recall repairs are free at a franchised dealer.

Check a specific Mercury by VIN

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