Mercedes-Benz EQS, representative photo
Representative model. Photo: Trans-nyan, Wikimedia Commons, CC BY-SA 4.0

Recalls & complaints · NHTSA data

2023 Mercedes-Benz EQS recalls

Every recall campaign and owner complaint NHTSA has on file for the 2023 model year. Not every vehicle is affected by every campaign: check a specific car by VIN below.

Recall campaigns
7
Park-it warnings
0
Complaints
73
Latest campaign
Jun 5, 2025

Recall summary by component7

NHTSA Recalls API · cached ≤24 h
ComponentCampaignsLatestCampaign IDs
Electrical system5May 12, 2025
Back over prevention1Jun 5, 2025
Air bags1Dec 20, 2024

Safety recalls7

NHTSA Recalls API · cached ≤24 h
0Park-it warnings
0Fixable over the air
Jun 5, 2025Latest campaign
Jun 5, 202525V366000

Back over prevention: warnings external/pedestrian alert

A vehicle that makes an incorrect sound may fail to alert pedestrians of a reversing vehicle, increasing the risk of crash.

DetailsHide details for campaign 25V366000
What's wrong
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2022-2025 S-Class, EQE SUV, EQE, EQS SUV and EQS vehicles. Please see the recall report for a complete list of models. Software in the Acoustic Vehicle Alerting System (AVAS) may cause an incorrect external pedestrian warning sound while reversing. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid Electric Vehicles."
Risk
A vehicle that makes an incorrect sound may fail to alert pedestrians of a reversing vehicle, increasing the risk of crash.
Remedy
Dealers will update the AVAS software, free of charge. Owner notification letters were mailed August 1, 2025. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2025070005.
Filed under
Eqs 450 4matic, Eqs 450+, Eqs 580 4matic, Eqs Suv 450 4matic, Eqs Suv 450+, Eqs Suv 580 4matic
Campaign
NHTSA 25V366000 · Jun 5, 2025
May 12, 202525V255000

Electrical system: wiring fuses and circuit breakers

An incorrect fuse box can result in a sudden loss of drive power or a loss of critical safety functions such as the restraint systems or instrument cluster, increasing…

DetailsHide details for campaign 25V255000
What's wrong
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2023-2024 C-Class, E-Class, S-Class, SL, GLC, EQE SUV, EQE, EQS SUV, and EQS vehicles that were incorrectly repaired under recall 24V-115. An incorrect fuse box that was not designed for the vehicle may have been installed.
Risk
An incorrect fuse box can result in a sudden loss of drive power or a loss of critical safety functions such as the restraint systems or instrument cluster, increasing the risk of a crash or injury. Additionally, there could be an increased risk of a fire.
Remedy
Dealers will inspect and replace the main fuse boxes, free of charge. Owner notification letters were mailed June 6, 2025. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2025050003/4.
Filed under
Amg Eqs 53 4matic, Eqs 450 4matic, Eqs 450+, Eqs 580 4matic, Eqs Suv 580 4matic
Campaign
NHTSA 25V255000 · May 12, 2025
Dec 20, 202424V960000

Air bags: critical fasteners

An air bag that is damaged during deployment can increase the risk of injury in a crash.

DetailsHide details for campaign 24V960000
What's wrong
Mercedes-Benz USA, LLC (MBUSA) is recalling a certain 2023 EQS 450+ vehicle. The mounting brackets near the roof may have sharp edges that can damage the side-curtain air bag during deployment. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 214, "Side Impact Protection," and 226, "Ejection Mitigation."
Risk
An air bag that is damaged during deployment can increase the risk of injury in a crash.
Remedy
Dealers will inspect and if necessary, replace the window airbags, and mounting brackets, free of charge. Owner notification letters were mailed February 7, 2025. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2025010005.
Filed under
Eqs 450+
Campaign
NHTSA 24V960000 · Dec 20, 2024
May 28, 202424V372000

Electrical system: propulsion system traction battery

A sudden loss of drive power increases the risk of a crash.

DetailsHide details for campaign 24V372000
What's wrong
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2024 EQE 350 4MATIC, EQE 350+, EQE 500 4MATIC, EQS 450 4MATIC, EQS 450+, EQS 580 4MATIC, AMG EQE 53 4MATIC, AMG EQS 53 4MATIC, 2023-2025 EQE SUV 350 4MATIC, EQE SUV 350+, EQE SUV 500 4MATIC, EQS SUV 450 4MATIC, EQS SUV 450+, EQS SUV 580 4MATIC, 2024-2025 EQS SUV 680 4MATIC, and AMG EQE SUV 53 4MATIC vehicles. The battery management system software may cause the high-voltage battery to shut down, which can result in a sudden loss of drive power.
Risk
A sudden loss of drive power increases the risk of a crash.
Remedy
Dealers will update the battery management system software, free of charge. Owner notification letters were mailed July 5, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2024060002.
Filed under
Eqs Suv 450 4matic, Eqs Suv 450+, Eqs Suv 580 4matic
Campaign
NHTSA 24V372000 · May 28, 2024
Feb 16, 202424V115000

Electrical system: wiring fuses and circuit breakers

An 80-Amp fuse that fails can result in a sudden loss of drive power or a loss of critical safety functions such as the restraint systems or instrument cluster,…

DetailsHide details for campaign 24V115000
What's wrong
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2023-2024 C300, AMG C43, S580e, S580, Maybach S580, Maybach S680, AMG SL43, AMGSL63, GLC300, EQE350, EQE500, EQS450, EQS580, AMG EQS, 2023 S500, AMG SL55, AMG EQE, 2024 E350, E450, AMG C63e S, CLE300 Coupe, CLE450 Coupe, and GLC300 Coupe vehicles. The 80-Amp fuses may have been manufactured incorrectly, which can cause the fuses to fail.
Risk
An 80-Amp fuse that fails can result in a sudden loss of drive power or a loss of critical safety functions such as the restraint systems or instrument cluster, increasing the risk of a crash or injury. Additionally, there could be an increased risk of a fire.
Remedy
Dealers will replace the main fuse boxes, free of charge. Owner notification letters were mailed April 5, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2024030008.
Filed under
Amg Eqs, Eqs 580
Campaign
NHTSA 24V115000 · Feb 16, 2024
Jun 5, 202323V405000

Electrical system: propulsion system

A loss of drive power can increase the risk of a crash.

DetailsHide details for campaign 23V405000
What's wrong
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2022-2023 EQS 450, AMG EQS, EQS 580, and 2023 AMG EQE vehicles. A software error in the electric drivetrain may cause a loss of drive power.
Risk
A loss of drive power can increase the risk of a crash.
Remedy
Dealers will update the electric drivetrain software, free of charge. Owner notifications were mailed beginning July 19, 2023. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2023060009.
Filed under
Amg Eqs, Eqs580
Campaign
NHTSA 23V405000 · Jun 5, 2023

Merged from NHTSA model names: Eqs 450 4matic, Eqs 450+, Eqs 580 4matic, Eqs Suv 450 4matic, Eqs Suv 450+, Eqs Suv 580 4matic, Amg Eqs 53 4matic, Amg Eqs, Eqs 580, Eqs580. Not every vehicle of a model year is affected by every campaign.

To see whether a recall is still open on your car, enter the VIN at nhtsa.gov/recalls or the Mercedes-Benz recall lookup. Recall repairs are free at a franchised dealer (federal law; see limits).

Owner complaints by component73

NHTSA Complaints API · cached ≤24 h
73Complaints filed
6Involving a crash
1Involving a fire
21Injuries reported
ComponentShareComplaints%CrashesFiresInjuries
Forward collision avoidance34473111
Electrical system2332114
Service brakes2129307
Unknown or other1825208
Vehicle speed control57207
Structure45100
Visibility/wiper34100
Fuel/propulsion system34000
Lane departure23000
Wheels23000
Engine and engine cooling11000
Latches/locks/linkages11000
Power train11000
Engine11100
Air bags11010

6 more components with fewer complaints not shown. An owner can tag several components, so percentages add up to more than 100. Complaints are unverified owner reports, de-duplicated by NHTSA ODI number.

Latest reports

  • Service brakes

    “Phantom braking brings vehicle to a stop like it hand an accident. Driver experiences loud warning sounds with sudden engagement of emergency brakes.”

    Filed 10/15/2026 · ODI 11771528
  • Forward collision avoidance

    “I own a 2023 Mercedes-Benz EQS 450+. While driving, my vehicle has repeatedly applied the brakes suddenly and forcefully even though there was no vehicle, person, or obstacle in front of me.”

    Filed 10/13/2026 · ODI 11770838
  • Service brakes

    “CRITICAL SAFETY DEFECT: Recurring automated ADAS sensor failure causing maximum-force phantom braking without warning or driver input. VEHICLE IDENTIFICATION: 2023 Mercedes-Benz EQS 450 4MATIC SUV (VIN: [XXX]).”

    Filed 10/10/2026 · ODI 11770348

Other Mercedes-Benz EQS model years

Other Mercedes-Benz models

2023 Mercedes-Benz EQS recall questions

How many recalls does the 2023 Mercedes-Benz EQS have?

NHTSA lists 7 safety recall campaigns for the 2023 Mercedes-Benz EQS. The most recent, 25V366000 (reported June 5, 2025), concerns back over prevention. Not every vehicle is covered by every campaign; check a specific car by VIN.

What are the 2023 Mercedes-Benz EQS recalls for?

The largest group is electrical system, with 5 campaigns. Others: back over prevention (1), air bags (1). Each campaign below lists the defect, the risk and the free remedy.

What is the most common complaint about the 2023 Mercedes-Benz EQS?

Forward collision avoidance is the most-reported component, named in 34 complaints out of 73 filed with NHTSA (47%). Across all complaints, owners reported 6 crashs and 1 fire. Complaints are unverified owner reports.

How do I check if a recall is open on my 2023 Mercedes-Benz EQS?

Enter the 17-character VIN at nhtsa.gov/recalls or the Mercedes-Benz recall lookup. That shows campaigns still unrepaired on that exact car. Safety recall repairs are free at a franchised Mercedes-Benz dealer.

Check a specific Mercedes-Benz by VIN

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