Representative 2021 model. Photo: Gold Pony, Wikimedia Commons, CC BY-SA 4.0

Recalls & complaints · NHTSA data

2020 Jeep Cherokee recalls

Every recall campaign and owner complaint NHTSA has on file for the 2020 model year. Not every vehicle is affected by every campaign: check a specific car by VIN below.

Recall campaigns: 3
Park-it warnings: 0
Complaints: 325
Latest campaign: May 7, 2026

Recall summary by component3

NHTSA Recalls API · cached ≤24 h

Component	Campaigns	Latest	Campaign IDs
Power train	1	May 7, 2026	26V290000
Back over prevention	1	Sep 10, 2020	20V191000
Steering	1	Aug 29, 2019	19V637000

Safety recalls3

NHTSA Recalls API · cached ≤24 h

0Park-it warnings

1Fixable over the air

May 7, 2026Latest campaign


May 7, 202626V290000	Power train A failed PTU may result in a loss of drive power or vehicle rollaway, increasing the risk of a crash or injury. DetailsHide details for campaign 26V290000 What's wrong Chrysler (FCA US LLC) is recalling certain 2019-2023 Jeep Cherokee vehicles. The power transfer unit (PTU) may fail. Risk A failed PTU may result in a loss of drive power or vehicle rollaway, increasing the risk of a crash or injury. Remedy Dealers will update the Drivetrain Control Drivetrain Control Module, PTU, and Electronic Park Brake software, and replace the PTU, as necessary, free of charge. Interim owner notification letters explaining the safety risk were mailed June 25, 2026. Additional letters will be sent once the final remedy becomes available. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 40D. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov beginning May 14, 2026. Campaign NHTSA 26V290000 · May 7, 2026
Sep 10, 202020V191000	Back over prevention: sensing system camera The lingering rearview image can distract the driver, increasing the risk of a crash. Over-the-air remedy DetailsHide details for campaign 20V191000 What's wrong Chrysler (FCA US LLC) is recalling certain 2020 Jeep Gladiator and Jeep Cherokee, 2019-2020 Ram 1500 Pickup, Ram 2500 Pickup, Ram 3500 Pickup, Chrysler Pacifica, Dodge Durango, Jeep Grand Cherokee, Jeep Wrangler, and Jeep Renegade and 2019 Dodge Challenger vehicles equipped with 8.4" or 12" radio displays. A software error can cause the rearview camera image to remain displayed after the vehicle has been shifted out of reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors." Risk The lingering rearview image can distract the driver, increasing the risk of a crash. Remedy Chrysler has notified owners, and dealers will update the radio display software, free of charge. Optionally, owners can choose to remotely update their software via an Over-The-Air (OTA) update available as of May 1, 2020. The recall began April 27, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W30-W37. Campaign NHTSA 20V191000 · Sep 10, 2020
Aug 29, 201919V637000	Steering: rack and pinion rack A loss of steering control increases the risk of a crash. DetailsHide details for campaign 19V637000 What's wrong Chrysler (FCA US LLC) is recalling certain 2019-2020 Jeep Cherokee vehicles. The steering rack gear may break, possibly causing a loss of steering control. Risk A loss of steering control increases the risk of a crash. Remedy Chrysler will notify owners, and dealers will replace the steering gear, free of charge. The recall began October 24, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V99. Campaign NHTSA 19V637000 · Aug 29, 2019

May 7, 202626V290000

Power train

A failed PTU may result in a loss of drive power or vehicle rollaway, increasing the risk of a crash or injury.

DetailsHide details for campaign 26V290000

What's wrong: Chrysler (FCA US LLC) is recalling certain 2019-2023 Jeep Cherokee vehicles. The power transfer unit (PTU) may fail.
Risk: A failed PTU may result in a loss of drive power or vehicle rollaway, increasing the risk of a crash or injury.
Remedy: Dealers will update the Drivetrain Control Drivetrain Control Module, PTU, and Electronic Park Brake software, and replace the PTU, as necessary, free of charge. Interim owner notification letters explaining the safety risk were mailed June 25, 2026. Additional letters will be sent once the final remedy becomes available. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 40D. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov beginning May 14, 2026.
Campaign: NHTSA 26V290000 · May 7, 2026

Sep 10, 202020V191000

Back over prevention: sensing system camera

The lingering rearview image can distract the driver, increasing the risk of a crash.

Over-the-air remedy

DetailsHide details for campaign 20V191000

What's wrong: Chrysler (FCA US LLC) is recalling certain 2020 Jeep Gladiator and Jeep Cherokee, 2019-2020 Ram 1500 Pickup, Ram 2500 Pickup, Ram 3500 Pickup, Chrysler Pacifica, Dodge Durango, Jeep Grand Cherokee, Jeep Wrangler, and Jeep Renegade and 2019 Dodge Challenger vehicles equipped with 8.4" or 12" radio displays. A software error can cause the rearview camera image to remain displayed after the vehicle has been shifted out of reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."
Risk: The lingering rearview image can distract the driver, increasing the risk of a crash.
Remedy: Chrysler has notified owners, and dealers will update the radio display software, free of charge. Optionally, owners can choose to remotely update their software via an Over-The-Air (OTA) update available as of May 1, 2020. The recall began April 27, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W30-W37.
Campaign: NHTSA 20V191000 · Sep 10, 2020

Aug 29, 201919V637000

Steering: rack and pinion rack

A loss of steering control increases the risk of a crash.

DetailsHide details for campaign 19V637000

What's wrong: Chrysler (FCA US LLC) is recalling certain 2019-2020 Jeep Cherokee vehicles. The steering rack gear may break, possibly causing a loss of steering control.
Risk: A loss of steering control increases the risk of a crash.
Remedy: Chrysler will notify owners, and dealers will replace the steering gear, free of charge. The recall began October 24, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V99.
Campaign: NHTSA 19V637000 · Aug 29, 2019

To see whether a recall is still open on your car, enter the VIN at nhtsa.gov/recalls or the Mopar recall lookup (Jeep). Recall repairs are free at a franchised dealer (federal law; see limits).

Owner complaints by component325

NHTSA Complaints API · cached ≤24 h

325Complaints filed

9Involving a crash

7Involving a fire

9Injuries reported

Component	Complaints	%	Crashes	Fires	Injuries
Power train	190	58	0	0	0
Engine	46	14	0	6	0
Unknown or other	37	11	1	1	1
Electrical system	35	11	0	0	0
Service brakes	27	8	1	0	0
Steering	22	7	2	0	1
Forward collision avoidance	10	3	1	0	0
Fuel/propulsion system	10	3	0	1	0
Vehicle speed control	8	2	0	0	0
Suspension	7	2	0	0	0
Air bags	7	2	5	0	7
Wheels	5	2	0	0	0
Engine and engine cooling	4	1	0	0	0
Parking brake	3	1	0	0	0
Structure	3	1	0	0	0

11 more components with fewer complaints not shown. An owner can tag several components, so percentages add up to more than 100. Complaints are unverified owner reports, de-duplicated by NHTSA ODI number.

Latest reports

Power train
“SVC 4x4 light came on and brought to Jeep dealer immediately and they immediately tell us ptu and rear differential near to be replaced. They said it brakes need to be replaced when we replaced them 2 months ago.”
Filed 10/15/2026 · ODI 11771502
Power train
“SERVICE AWD light came on, took to a mechanic and he stated the PTU failed causing the AWD to be shut off. He said this is a known issue and gave me the FCA's number 40D for this issue.”
Filed 10/12/2026 · ODI 11770548
Service brakes
“While driving, emergency parking brake engaged. Required vehicle to be driven on and parked on road shoulder. Grinding sound was coming from engaged parking brake. Vehicle was towed to nearest dealership.”
Filed 10/12/2026 · ODI 11770673

Other Jeep Cherokee model years

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2020 Jeep Cherokee recall questions

How many recalls does the 2020 Jeep Cherokee have?

NHTSA lists 3 safety recall campaigns for the 2020 Jeep Cherokee. The most recent, 26V290000 (reported May 7, 2026), concerns power train. Not every vehicle is covered by every campaign; check a specific car by VIN.

What is the most common complaint about the 2020 Jeep Cherokee?

Power train is the most-reported component, named in 190 complaints out of 325 filed with NHTSA (58%). Across all complaints, owners reported 9 crashs and 7 fires. Complaints are unverified owner reports.

How do I check if a recall is open on my 2020 Jeep Cherokee?

Enter the 17-character VIN at nhtsa.gov/recalls or the Mopar recall lookup (Jeep). That shows campaigns still unrepaired on that exact car. Safety recall repairs are free at a franchised Jeep dealer.

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