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Recalls & complaints · NHTSA data

2017 Ram 5500 recalls

Every recall campaign and owner complaint NHTSA has on file for the 2017 model year. Not every vehicle is affected by every campaign: check a specific car by VIN below.

Recall campaigns
7
Park-it warnings
0
Complaints
21
Latest campaign
Nov 27, 2024

Recall summary by component7

NHTSA Recalls API · cached ≤24 h
ComponentCampaignsLatestCampaign IDs
Power train2Feb 8, 2018
Service brakes, hydraulic1Nov 27, 2024
Wheels1May 27, 2021
Electrical system1May 17, 2018
Equipment1Dec 21, 2017
Engine and engine cooling1Sep 12, 2017

Safety recalls7

NHTSA Recalls API · cached ≤24 h
0Park-it warnings
0Fixable over the air
Nov 27, 2024Latest campaign
Nov 27, 202424V896000

Service brakes, hydraulic: antilock/traction control/electronic limited slip control unit/module

A loss of anti-lock brakes, electronic stability control, or traction control can increase the risk of a crash.

DetailsHide details for campaign 24V896000
What's wrong
Chrysler (FCA US, LLC) is recalling certain 2017-2018 Ram 2500 Pickup, Ram 3500 Pickup, 3500 Cab Chassis, 4500 and 5500 Cab Chassis vehicles. The hydraulic control unit (HCU) may fail, which can cause the anti-lock brake (ABS), electronic stability control (ESC), and traction control systems to fail.
Risk
A loss of anti-lock brakes, electronic stability control, or traction control can increase the risk of a crash.
Remedy
Dealers will replace the brake HCU, or replace the HCU motor, free of charge. Owner notification letters were mailed beginning January 9, 2025. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is C4B.
Campaign
NHTSA 24V896000 · Nov 27, 2024
May 27, 202121V398000

Wheels: lugs/nuts/bolts/studs

Wheel separation can cause a vehicle crash.

DetailsHide details for campaign 21V398000
What's wrong
Chrysler (FCA US, LLC) is recalling certain 2012-2021 RAM 3500, 3500 Cab Chassis, 4500 Cab Chassis, and 5500 Cab Chassis vehicles. Incorrect information in the Service and Owner's Manuals may cause the flanged lug nuts to be over-tightened, which could result in a broken wheel stud and possible wheel separation.
Risk
Wheel separation can cause a vehicle crash.
Remedy
Dealers will update the torque specification in the owner's manual and other published service documents. Dealers will also inspect the vehicle's wheel studs, replacing them if necessary, free of charge. Owner notification letters were mailed on November 30, 2021. Campaign Y36 owner notification letters were mailed on November 30, 2021. Campaign Y26 owner notification letters were mailed on December 1, 2021. Owners may contact FCA US customer service at 1-800-853-1403. FCA US's numbers for this recall are Y26 and Y36.
Campaign
NHTSA 21V398000 · May 27, 2021
May 17, 201818V332000

Electrical system: wiring

If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.

DetailsHide details for campaign 18V332000
What's wrong
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Risk
If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
Remedy
Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
Campaign
NHTSA 18V332000 · May 17, 2018
Feb 8, 201818V100000

Power train: automatic transmission

Being able to shift the transmission without pushing the brake pedal and/or without a key in the ignition can increase the risk of an unintended vehicle rollaway that…

DetailsHide details for campaign 18V100000
What's wrong
Chrysler (FCA US LLC) is recalling certain 2017-2018 RAM 1500, 2500, 3500, 3500 Cab Chassis, 4500 Cab Chassis, and 5500 Cab Chassis vehicles, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.
Risk
Being able to shift the transmission without pushing the brake pedal and/or without a key in the ignition can increase the risk of an unintended vehicle rollaway that may result in personal injury or a crash.
Remedy
Chrysler will notify owners and dealers will update the Body Control Module software. Dealers will also test the BTSI operation, replacing the solenoid as necessary. The recall began February 26, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U11.
Campaign
NHTSA 18V100000 · Feb 8, 2018
Dec 21, 201717V824000

Equipment

If the fire extinguisher does not function properly, it can increase the risk of injury in the event of a fire.

DetailsHide details for campaign 17V824000
What's wrong
Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
Risk
If the fire extinguisher does not function properly, it can increase the risk of injury in the event of a fire.
Remedy
Chrysler will notify owners instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began February 14, 2018. Owners may contact Chrysler customer service at 1-800-853-1403 or Kidde customer service service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Chrysler's number for this recall is T82.
Campaign
NHTSA 17V824000 · Dec 21, 2017
Dec 20, 201717V821000

Power train: automatic transmission lever and linkage

Being able to shift the transmission without pushing the brake pedal and/or without a key in the ignition can increase the risk of an unintended vehicle rollaway that…

DetailsHide details for campaign 17V821000
What's wrong
Chrysler (FCA US LLC) is recalling certain 2016-2017 Ram 3500 Cab Chassis with a Gross Vehicle Weight Rating (GVWR) of less than 10,000 lbs, 2011-2017 Ram 3500, 4500 and 5500 Cab Chassis vehicles, 2009-2017 Ram 1500 and 2010-2017 Ram 2500 and 3500 pickup trucks, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.
Risk
Being able to shift the transmission without pushing the brake pedal and/or without a key in the ignition can increase the risk of an unintended vehicle rollaway that may result in personal injury or a crash.
Remedy
Chrysler will notify owners, and dealers will update the vehicle software, inspect the BTSI, and, as necessary, replace it, free of charge. The recall began February 26, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T79.
Campaign
NHTSA 17V821000 · Dec 20, 2017
To see whether a recall is still open on your car, enter the VIN at nhtsa.gov/recalls or the Mopar recall lookup (Ram). Recall repairs are free at a franchised dealer (federal law; see limits).

Owner complaints by component21

NHTSA Complaints API · cached ≤24 h
21Complaints filed
0Involving a crash
2Involving a fire
0Injuries reported
ComponentShareComplaints%CrashesFiresInjuries
Power train838010
Service brakes629000
Hydraulic314000
Tires314000
Wheels210000
Engine210010
Steering210000
Fuel/propulsion system210010
Forward collision avoidance15000
Electrical system15000
Parking brake15000
Vehicle speed control15000
Suspension15000

An owner can tag several components, so percentages add up to more than 100. Complaints are unverified owner reports, de-duplicated by NHTSA ODI number.

Latest reports

  • Service brakes

    “The contact owns a 2017 Ram 5500. The contact stated that the ABS and traction control warning lights were illuminated. The braking system was not operating normally.”

    Filed 09/10/2026 · ODI 11763287
  • Wheels

    “My vehicle does not currently show an open recall in the NHTSA VIN lookup, but the vehicle has experienced repeated and potentially catastrophic wheel and brake-related failures.”

    Filed 09/05/2026 · ODI 11762350
  • Service brakes

    “The contact owns a 2017 Ram 5500. The contact stated that an unknown warning light appeared on the instrument panel which stated that the ABS function was not available and that the 4WD was disabled.”

    Filed 05/05/2026 · ODI 11735796

Other Ram 5500 model years

Other Ram models

2017 Ram 5500 recall questions

How many recalls does the 2017 Ram 5500 have?

NHTSA lists 7 safety recall campaigns for the 2017 Ram 5500. The most recent, 24V896000 (reported November 27, 2024), concerns service brakes, hydraulic. Not every vehicle is covered by every campaign; check a specific car by VIN.

What are the 2017 Ram 5500 recalls for?

The largest group is power train, with 2 campaigns. Others: service brakes, hydraulic (1), wheels (1), electrical system (1). Each campaign below lists the defect, the risk and the free remedy.

What is the most common complaint about the 2017 Ram 5500?

Power train is the most-reported component, named in 8 complaints out of 21 filed with NHTSA (38%). Across all complaints, owners reported 0 crashs and 2 fires. Complaints are unverified owner reports.

How do I check if a recall is open on my 2017 Ram 5500?

Enter the 17-character VIN at nhtsa.gov/recalls or the Mopar recall lookup (Ram). That shows campaigns still unrepaired on that exact car. Safety recall repairs are free at a franchised Ram dealer.

Check a specific Ram by VIN

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