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Recalls & complaints · NHTSA data

2014 Ram 5500 recalls

Every recall campaign and owner complaint NHTSA has on file for the 2014 model year. Not every vehicle is affected by every campaign: check a specific car by VIN below.

Recall campaigns
10
Park-it warnings
0
Complaints
11
Latest campaign
May 27, 2021

Recall summary by component10

NHTSA Recalls API · cached ≤24 h
ComponentCampaignsLatestCampaign IDs
Equipment3Dec 21, 2017
Engine and engine cooling2Sep 12, 2017
Wheels1May 27, 2021
Electrical system1May 17, 2018
Power train1Dec 20, 2017
Air bags1Jul 22, 2015
Tires1May 18, 2015

Safety recalls10

NHTSA Recalls API · cached ≤24 h
0Park-it warnings
0Fixable over the air
May 27, 2021Latest campaign
May 27, 202121V398000

Wheels: lugs/nuts/bolts/studs

Wheel separation can cause a vehicle crash.

DetailsHide details for campaign 21V398000
What's wrong
Chrysler (FCA US, LLC) is recalling certain 2012-2021 RAM 3500, 3500 Cab Chassis, 4500 Cab Chassis, and 5500 Cab Chassis vehicles. Incorrect information in the Service and Owner's Manuals may cause the flanged lug nuts to be over-tightened, which could result in a broken wheel stud and possible wheel separation.
Risk
Wheel separation can cause a vehicle crash.
Remedy
Dealers will update the torque specification in the owner's manual and other published service documents. Dealers will also inspect the vehicle's wheel studs, replacing them if necessary, free of charge. Owner notification letters were mailed on November 30, 2021. Campaign Y36 owner notification letters were mailed on November 30, 2021. Campaign Y26 owner notification letters were mailed on December 1, 2021. Owners may contact FCA US customer service at 1-800-853-1403. FCA US's numbers for this recall are Y26 and Y36.
Campaign
NHTSA 21V398000 · May 27, 2021
May 17, 201818V332000

Electrical system: wiring

If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.

DetailsHide details for campaign 18V332000
What's wrong
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Risk
If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
Remedy
Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
Campaign
NHTSA 18V332000 · May 17, 2018
Dec 21, 201717V824000

Equipment

If the fire extinguisher does not function properly, it can increase the risk of injury in the event of a fire.

DetailsHide details for campaign 17V824000
What's wrong
Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
Risk
If the fire extinguisher does not function properly, it can increase the risk of injury in the event of a fire.
Remedy
Chrysler will notify owners instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began February 14, 2018. Owners may contact Chrysler customer service at 1-800-853-1403 or Kidde customer service service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Chrysler's number for this recall is T82.
Campaign
NHTSA 17V824000 · Dec 21, 2017
Dec 20, 201717V821000

Power train: automatic transmission lever and linkage

Being able to shift the transmission without pushing the brake pedal and/or without a key in the ignition can increase the risk of an unintended vehicle rollaway that…

DetailsHide details for campaign 17V821000
What's wrong
Chrysler (FCA US LLC) is recalling certain 2016-2017 Ram 3500 Cab Chassis with a Gross Vehicle Weight Rating (GVWR) of less than 10,000 lbs, 2011-2017 Ram 3500, 4500 and 5500 Cab Chassis vehicles, 2009-2017 Ram 1500 and 2010-2017 Ram 2500 and 3500 pickup trucks, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.
Risk
Being able to shift the transmission without pushing the brake pedal and/or without a key in the ignition can increase the risk of an unintended vehicle rollaway that may result in personal injury or a crash.
Remedy
Chrysler will notify owners, and dealers will update the vehicle software, inspect the BTSI, and, as necessary, replace it, free of charge. The recall began February 26, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T79.
Campaign
NHTSA 17V821000 · Dec 20, 2017
Sep 12, 201717V562000

Engine and engine cooling: engine diesel

The leaking water pump can increase the risk of an engine compartment fire.

DetailsHide details for campaign 17V562000
What's wrong
Chrysler (FCA US LLC) is recalling certain 2013-2017 RAM 2500, 3500, 3500 Cab Chassis, 4500 Cab Chassis, and 5500 Cab Chassis vehicles, equipped with Cummins 6.7L Turbo Diesel engines that have Concentric-brand water pumps without a vent hole. These water pumps may leak coolant.
Risk
The leaking water pump can increase the risk of an engine compartment fire.
Remedy
Chrysler will notify owners, and dealers will replace the water pumps, free of charge. The recall began February 26, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T51.
Campaign
NHTSA 17V562000 · Sep 12, 2017
Jul 23, 201515V461000

Equipment: electrical radio/tape deck/cd etc.

Exploitation of the software vulnerability may result in unauthorized remote modification and control of certain vehicle systems, increasing the risk of a crash.

DetailsHide details for campaign 15V461000
What's wrong
Chrysler (FCA US LLC) is recalling certain model year 2013-2015 Ram 1500, 2500, 3500, 4500, and 5500, 2015 Chrysler 200, Chrysler 300, Dodge Charger, and Dodge Challenger, 2014-2015 Jeep Grand Cherokee, Cherokee, and Dodge Durango, and 2013-2015 Dodge Viper vehicles. The affected vehicles are equipped with radios that have software vulnerabilities that can allow third-party access to certain networked vehicle control systems.
Risk
Exploitation of the software vulnerability may result in unauthorized remote modification and control of certain vehicle systems, increasing the risk of a crash.
Remedy
Chrysler will notify and mail affected owners a USB drive that includes a software update that eliminates the vulnerability, free of charge. Optionally, owners may download the update to their own USB drive from http://www.driveuconnect.com/software-update/ or take their vehicle to a Chrysler dealer for immediate installation. In an effort to mitigate the effects of this security vulnerability, Chrysler has had the wireless service provider close the open cellular connection to the vehicle that provided unauthorized access to the vehicle network. This measure may not have been implemented on all vehicles and does not address access by other means that will be remedied by the software update. The recall began on August 25, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R40.
Campaign
NHTSA 15V461000 · Jul 23, 2015
To see whether a recall is still open on your car, enter the VIN at nhtsa.gov/recalls or the Mopar recall lookup (Ram). Recall repairs are free at a franchised dealer (federal law; see limits).

Buying a used 2014 Ram 5500? Recalls cover the model; a history report checks one car's title, odometer and accident records. VinAudit history report → Sponsored · disclosure

Owner complaints by component11

NHTSA Complaints API · cached ≤24 h
11Complaints filed
2Involving a crash
3Involving a fire
1Injuries reported
ComponentShareComplaints%CrashesFiresInjuries
Electrical system327010
Engine327010
Steering327000
Suspension218211
Power train218000
Unknown or other218020
Wheels19100
Air bags19111
Service brakes19000
Fuel/propulsion system19000
Engine and engine cooling19000
Fuel system19000
Diesel19000

An owner can tag several components, so percentages add up to more than 100. Complaints are unverified owner reports, de-duplicated by NHTSA ODI number.

Latest reports

  • Electrical system

    “The Cummins 6.7L Turbocharger Actuator has failed at 17,809 Miles on this vehicle. Mopar has extended the warranty on this item for 10 years/180,000 miles under Warranty extension 09-001-22 Rev A.”

    Filed 03/25/2025 · ODI 11650605
  • Suspension

    “Took the truck to the ram dealership to get the recall for the rear wheel studs replaced they did the job a few days later the wheel almost came off on the freeway.”

    Filed 01/11/2024 · ODI 11564991
  • Suspension

    “The contact's company owned a 2014 Ram 5500. The contact stated while driving at 60-65 MPH, he heard an abnormal loud sound coming from the rear of the vehicle.”

    Filed 11/02/2021 · ODI 11439098

Other Ram 5500 model years

Other Ram models

2014 Ram 5500 recall questions

How many recalls does the 2014 Ram 5500 have?

NHTSA lists 10 safety recall campaigns for the 2014 Ram 5500. The most recent, 21V398000 (reported May 27, 2021), concerns wheels. Not every vehicle is covered by every campaign; check a specific car by VIN.

What are the 2014 Ram 5500 recalls for?

The largest group is equipment, with 3 campaigns. Others: engine and engine cooling (2), wheels (1), electrical system (1). Each campaign below lists the defect, the risk and the free remedy.

What is the most common complaint about the 2014 Ram 5500?

Electrical system is the most-reported component, named in 3 complaints out of 11 filed with NHTSA (27%). Across all complaints, owners reported 2 crashs and 3 fires. Complaints are unverified owner reports.

How do I check if a recall is open on my 2014 Ram 5500?

Enter the 17-character VIN at nhtsa.gov/recalls or the Mopar recall lookup (Ram). That shows campaigns still unrepaired on that exact car. Safety recall repairs are free at a franchised Ram dealer.

Check a specific Ram by VIN

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