Representative 2013 model. Photo: Elise240SX, Wikimedia Commons, CC BY-SA 4.0

Recalls & complaints · NHTSA data

2012 Volkswagen Eos recalls

Every recall campaign and owner complaint NHTSA has on file for the 2012 model year. Not every vehicle is affected by every campaign: check a specific car by VIN below.

Recall campaigns: 4
Park-it warnings: 0
Complaints: 94
Latest campaign: May 16, 2018

Recall summary by component4

NHTSA Recalls API · cached ≤24 h

Component	Campaigns	Latest	Campaign IDs
Air bags	3	Mar 6, 2018	18V148000 16V078000 15V483000
Unknown or other	1	May 16, 2018	18V329000

Safety recalls4

NHTSA Recalls API · cached ≤24 h

0Park-it warnings

0Fixable over the air

May 16, 2018Latest campaign


May 16, 201818V329000	Unknown or other If the vehicles do not meet all regulatory requirements, there could be an increased risk of a crash, fire, or injury. DetailsHide details for campaign 18V329000 What's wrong Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2012-2016 Eos, 2012 Passat, 2012-2016 CC, 2015-2016 e-Golf, 2011-2015 Touareg, 2012-2015 and 2017 Tiguan, and 2011-2016 Golf and 2011-2013 GTI vehicles. Modifications made while the vehicles were in an internal evaluation period may cause the affected vehicles to not comply with all of the applicable regulatory requirements. Risk If the vehicles do not meet all regulatory requirements, there could be an increased risk of a crash, fire, or injury. Remedy Volkswagen will notify owners, and dealers will repair the vehicles to make them fully compliant or Volkswagen will repurchase them if necessary, free of charge. The recall began November 29, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298. Campaign NHTSA 18V329000 · May 16, 2018
Mar 6, 201818V148000	Air bags: frontal driver side In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could explode with metal fragments striking the vehicle occupants… DetailsHide details for campaign 18V148000 What's wrong Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2009-2014 Volkswagen CC, 2010-2014 Golf, 2010-2014 Eos, 2007-2010 Passat Sedan and Wagon, and 2012-2014 Passat vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to explode. Risk In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could explode with metal fragments striking the vehicle occupants potentially resulting in serious injury or death. Remedy Volkswagen will notify owners, and dealers will replace the driver's frontal air bag inflator with an alternative inflator, free of charge. The recall began March 16, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 69Q9. Note: This recall partially supersedes recall 16V-078. Campaign NHTSA 18V148000 · Mar 6, 2018
Feb 10, 201616V078000	Air bags: frontal driver side In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the vehicle occupants… DetailsHide details for campaign 16V078000 What's wrong Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2010-2014 Golf, 2007-2010 Passat sedans and wagon, 2012-2014 Passat sedan and Eos, 2009-2014 CC, 2009-2012 Audi Q5, 2010-2012 S5 Cabriolet and 2010-2012 Audi A5 Cabriolet vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to rupture. Risk In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the vehicle occupants potentially resulting in serious injury or death. Remedy Volkswagen will notify owners, and dealers will replace the driver's frontal air bag inflators, free of charge. Volkswagen issued an interim notification to owners on April 12, 2016, and will send a second notification when parts are available. Volkswagen will notify owners again once parts are available. Volkswagen owners may contact Volkswagen customer service at 1-800-893-5298. Audi owners may contact Audi customer service at 1-800-253-2834. Campaign NHTSA 16V078000 · Feb 10, 2016
Aug 4, 201515V483000	Air bags: frontal A loss of electrical connection to the driver's frontal air bag will prevent the air bag from deploying in the event of a vehicle crash, increasing the risk of injury. DetailsHide details for campaign 15V483000 What's wrong Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2010-2014 Volkswagen CC, and Passat, 2010-2013 Eos, 2011-2014 Golf, GTI, Jetta, and Tiguan, and 2012-2014 Jetta Sportwagen vehicles. In the affected vehicles, debris may contaminate the air bag clock spring, a spiral wound, flat cable that keeps the air bag powered while the steering wheel is being turned. This contamination may tear the cable and result in a loss of electrical connection to the driver's frontal air bag. Risk A loss of electrical connection to the driver's frontal air bag will prevent the air bag from deploying in the event of a vehicle crash, increasing the risk of injury. Remedy Volkswagen will notify owners, and dealers will install a protective cover over the steering wheel clock spring if the air bag light is off. If the airbag light is on and the steering wheel clock spring requires replacement, dealers will install a new steering wheel clock spring. These repairs will be performed free of charge. The recall began on January 15, 2016. Owners may contact Volkswagen customer service at 1-800-822-8987. Campaign NHTSA 15V483000 · Aug 4, 2015

To see whether a recall is still open on your car, enter the VIN at nhtsa.gov/recalls or the Volkswagen recall lookup. Recall repairs are free at a franchised dealer (federal law; see limits).

Owner complaints by component94

NHTSA Complaints API · cached ≤24 h

94Complaints filed

1Involving a crash

2Involving a fire

2Injuries reported

Component	Complaints	%	Crashes	Fires	Injuries
Air bags	64	68	1	0	1
Engine	13	14	0	1	0
Unknown or other	6	6	1	0	1
Electrical system	6	6	1	0	1
Steering	5	5	0	0	0
Power train	5	5	0	0	0
Fuel/propulsion system	4	4	0	0	0
Seats	2	2	0	1	0
Suspension	2	2	0	0	0
Visibility	2	2	0	0	1
Structure	1	1	0	0	0
Exterior lighting	1	1	0	0	0
Fuel system	1	1	0	0	0
Gasoline	1	1	0	0	0
Seat belts	1	1	0	0	0

1 more component with fewer complaints not shown. An owner can tag several components, so percentages add up to more than 100. Complaints are unverified owner reports, de-duplicated by NHTSA ODI number.

Latest reports

Steering
“My airbag light came on my 2012 EOS and Vw dealer said it was a Clock Spring part issue causing it part number (5K0-953-569-AL) I mentioned this is a safety issue as it also disabled my horn on steering wheel and was…”
Filed 03/20/2026 · ODI 11725901
Electrical system
“In an accident I was struck by another vehicle that swerved into my lane at a very high rate of speed.”
Filed 03/02/2025 · ODI 11645817
Seats
“While driving, turned seat heater on, it overheated enough to burn the seat and my coat. No noticeable fire.”
Filed 02/01/2025 · ODI 11640042

Other Volkswagen Eos model years

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2012 Volkswagen Eos recall questions

How many recalls does the 2012 Volkswagen Eos have?

NHTSA lists 4 safety recall campaigns for the 2012 Volkswagen Eos. The most recent, 18V329000 (reported May 16, 2018), concerns unknown or other. Not every vehicle is covered by every campaign; check a specific car by VIN.

What are the 2012 Volkswagen Eos recalls for?

The largest group is air bags, with 3 campaigns. Others: unknown or other (1). Each campaign below lists the defect, the risk and the free remedy.

What is the most common complaint about the 2012 Volkswagen Eos?

Air bags is the most-reported component, named in 64 complaints out of 94 filed with NHTSA (68%). Across all complaints, owners reported 1 crash and 2 fires. Complaints are unverified owner reports.

How do I check if a recall is open on my 2012 Volkswagen Eos?

Enter the 17-character VIN at nhtsa.gov/recalls or the Volkswagen recall lookup. That shows campaigns still unrepaired on that exact car. Safety recall repairs are free at a franchised Volkswagen dealer.

Check a specific Volkswagen by VIN

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