Representative model. Photo: SsmIntrigue, Wikimedia Commons, CC BY-SA 4.0

Recalls & complaints · NHTSA data

2020 Volkswagen Atlas Cross Sport recalls

Every recall campaign and owner complaint NHTSA has on file for the 2020 model year. Not every vehicle is affected by every campaign: check a specific car by VIN below.

Recall campaigns: 11
Park-it warnings: 1
Complaints: 106
Latest campaign: Jun 20, 2024

Recall summary by component11

NHTSA Recalls API · cached ≤24 h

Component	Campaigns	Park‑it	Latest	Campaign IDs
Air bags	3	–	Jun 20, 2024	24V464000 23V215000 22V152000
Tires	2	–	Oct 31, 2022	22V815000 20V702000
Steering	2	1	Jan 27, 2021	21V026000 20V712000
Equipment	1	–	Feb 16, 2022	22V086000
Visibility	1	–	Nov 17, 2021	21V892000
Exterior lighting	1	–	Aug 26, 2020	20V504000
Seats	1	–	Aug 26, 2020	20V505000

Safety recalls11

NHTSA Recalls API · cached ≤24 h

1Park-it warnings

0Fixable over the air

Jun 20, 2024Latest campaign


Jun 20, 202424V464000	Air bags: sensor occupant classification A deactivated passenger air bag increases the risk of injury during a crash. DetailsHide details for campaign 24V464000 What's wrong Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021-2024 Atlas and 2020-2024 Atlas Cross Sport vehicles. The passenger occupant detection system (PODS) may experience a fault in the wiring and deactivate the front passenger air bag when the seat is occupied. Risk A deactivated passenger air bag increases the risk of injury during a crash. Remedy Dealers will replace the PODS sensor mat and wiring harness, free of charge. Owner notification letters were mailed on September 30, 2024. Owner notification letters will be mailed in phases, on October 18, 2024, December 10, 2024, December 20, 2024, and January 17, 2025. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 69PZ. Campaign NHTSA 24V464000 · Jun 20, 2024
Mar 29, 202323V215000	Air bags: sensor occupant classification A deactivated passenger air bag increases the risk of injury during a crash. DetailsHide details for campaign 23V215000 What's wrong Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018-2021 Atlas and 2020 Atlas Cross Sport vehicles. The passenger occupant detection system (PODS) may experience a fault in the wiring and deactivate the front passenger air bag when the seat is occupied. Risk A deactivated passenger air bag increases the risk of injury during a crash. Remedy Dealers will replace the PODS sensor mat and wiring harness, free of charge. Owner notification letters were mailed on March 22, 2024. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 69FB. Campaign NHTSA 23V215000 · Mar 29, 2023
Oct 31, 202222V815000	Tires: pressure monitoring and regulating systems An undetected sudden loss of pressure in all four tires increases the risk of a crash. DetailsHide details for campaign 22V815000 What's wrong Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019 Volkswagen Tiguan LWB, Golf Sportswagen A7, Golf Alltrack, Golf R GP, Audi Q3, Audi A3 Cabriolet, 2019-2020 Jetta NF, Jetta GLI, Golf GTI, Atlas, Golf A7, Audi A3, 2020-2021 Atlas Cross Sport, and 2021 Atlas FL vehicles. The tire pressure monitoring system may not detect an air pressure loss in adequate time when deflating occurs among all four tires simultaneously. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 138, "Tire Pressure Monitoring Systems." Risk An undetected sudden loss of pressure in all four tires increases the risk of a crash. Remedy Dealers will update the TPMS software, free of charge. Owner notification letters were mailed November 18, 2022. Owners may contact Volkswagen's customer service at 1-800-893-5298 or Audis customer service at 1-800-253-2834. Volkswagen's numbers for this recall are (Audi) 45J7, and (VW) 45J6 and 45J8. Campaign NHTSA 22V815000 · Oct 31, 2022
Mar 28, 202222V152000	Air bags: side/window A delayed air bag deployment can increase the risk of injury. DetailsHide details for campaign 22V152000 What's wrong Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019-2020 Atlas, 2020-2023 Atlas Cross Sport, and 2021-2023 Atlas FL vehicles. The door wiring harness electrical contacts may corrode, disrupting the electrical connection and delaying the deployment of the driver or passenger front side air bag during a side impact crash. Risk A delayed air bag deployment can increase the risk of injury. Remedy Dealers will secure and, as necessary, replace any the front door wiring harnesses showing a fault code, free of charge. Owner notification letters were mailed June 20, 2022. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 97GF. Campaign NHTSA 22V152000 · Mar 28, 2022
Feb 16, 202222V086000	Equipment: other labels Without the reduced GVWR label, the vehicle could be overloaded, leading to a loss of control and increasing the risk of a crash. DetailsHide details for campaign 22V086000 What's wrong Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018-2021 Atlas and 2020-2021 Atlas Cross Sport vehicles equipped with accessory side steps. The reduced Gross Vehicle Weight Rating (GVWR) label, reflecting the additional weight of the side steps, was not installed. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims." Risk Without the reduced GVWR label, the vehicle could be overloaded, leading to a loss of control and increasing the risk of a crash. Remedy Dealers will install the reduced GVWR label, free of charge. Owner notification letters were mailed March 31, 2022. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 09D9. Campaign NHTSA 22V086000 · Feb 16, 2022
Nov 17, 202121V892000	Visibility: defroster/defogger/HVAC system A water leak may damage the air bag control module, causing an inadvertent air bag deployment and increasing the risk of injury or a crash. DetailsHide details for campaign 21V892000 What's wrong Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Atlas and 2020-2021 Atlas Cross Sport vehicles. The air conditioning system drain tube could be blocked, causing water to leak inside the vehicle near the air bag control module. Risk A water leak may damage the air bag control module, causing an inadvertent air bag deployment and increasing the risk of injury or a crash. Remedy Dealers will repair the drain tube and replace the air bag control module, as necessary, free of charge. Owner notification letters were mailed January 14, 2022. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 87H4. Campaign NHTSA 21V892000 · Nov 17, 2021

To see whether a recall is still open on your car, enter the VIN at nhtsa.gov/recalls or the Volkswagen recall lookup. Recall repairs are free at a franchised dealer (federal law; see limits).

Owner complaints by component106

NHTSA Complaints API · cached ≤24 h

106Complaints filed

3Involving a crash

1Involving a fire

1Injuries reported

Component	Complaints	%	Crashes	Fires	Injuries
Electrical system	33	31	0	0	0
Air bags	23	22	1	0	0
Unknown or other	23	22	0	0	0
Service brakes	18	17	1	0	0
Forward collision avoidance	15	14	0	0	0
Engine	9	8	1	1	1
Steering	8	8	0	0	0
Vehicle speed control	6	6	1	0	0
Exterior lighting	5	5	0	0	0
Suspension	4	4	0	0	0
Fuel/propulsion system	4	4	0	0	0
Structure	3	3	0	0	0
Power train	3	3	0	0	0
Wheels	2	2	0	0	0
Electronic stability control (ESC)	2	2	0	0	0

9 more components with fewer complaints not shown. An owner can tag several components, so percentages add up to more than 100. Complaints are unverified owner reports, de-duplicated by NHTSA ODI number.

Latest reports

Air bags
“Air Bag error-seat occupant classification module-passenger side occupant detection sensor is defective. Air bag may not deploy upon impact. Confirmed that airbag sensor is defective at dealership.”
Filed 09/11/2026 · ODI 11763668
Steering
“steering went out completly and the SUV shut off in the middle of the street. had to restart car to get it home. SUV shut off in the middle of a turn.”
Filed 09/08/2026 · ODI 11762785
Unknown or other
“VW SOS system TCU has gone bad. I see this as a safety issue and VW will not replace under warranty”
Filed 09/02/2026 · ODI 11761764

Other Volkswagen Atlas Cross Sport model years

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2020 Volkswagen Atlas Cross Sport recall questions

How many recalls does the 2020 Volkswagen Atlas Cross Sport have?

NHTSA lists 11 safety recall campaigns for the 2020 Volkswagen Atlas Cross Sport. The most recent, 24V464000 (reported June 20, 2024), concerns air bags. 1 campaign carries a park-it or park-outside warning. Not every vehicle is covered by every campaign; check a specific car by VIN.

What are the 2020 Volkswagen Atlas Cross Sport recalls for?

The largest group is air bags, with 3 campaigns. Others: tires (2), steering (2), equipment (1). Each campaign below lists the defect, the risk and the free remedy.

What is the most common complaint about the 2020 Volkswagen Atlas Cross Sport?

Electrical system is the most-reported component, named in 33 complaints out of 106 filed with NHTSA (31%). Across all complaints, owners reported 3 crashs and 1 fire. Complaints are unverified owner reports.

How do I check if a recall is open on my 2020 Volkswagen Atlas Cross Sport?

Enter the 17-character VIN at nhtsa.gov/recalls or the Volkswagen recall lookup. That shows campaigns still unrepaired on that exact car. Safety recall repairs are free at a franchised Volkswagen dealer.

Check a specific Volkswagen by VIN

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