Representative 2013 model. Photo: RL GNZLZ, Wikimedia Commons, CC BY-SA 2.0

Recalls & complaints · NHTSA data

2012 Chevrolet Suburban recalls

Every recall campaign and owner complaint NHTSA has on file for the 2012 model year. Not every vehicle is affected by every campaign: check a specific car by VIN below.

Recall campaigns: 4
Park-it warnings: 0
Complaints: 101
Latest campaign: Feb 5, 2021

Recall summary by component4

NHTSA Recalls API · cached ≤24 h

Component	Campaigns	Latest	Campaign IDs
Air bags	2	Feb 5, 2021	21V051000 21V054000
Electrical system	1	Dec 30, 2014	14V827000
Steering	1	Mar 22, 2012	12V112000

Safety recalls4

NHTSA Recalls API · cached ≤24 h

0Park-it warnings

0Fixable over the air

Feb 5, 2021Latest campaign


Feb 5, 202121V051000	Air bags: frontal passenger side An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death. DetailsHide details for campaign 21V051000 What's wrong General Motors, LLC (GM) is recalling certain 2012 Cadillac Escalade, Escalade ESV, Escalade EXT, Chevrolet Avalanche, Silverado 1500, Silverado 2500/3500, Suburban, Tahoe, GMC Sierra 1500, Sierra 2500/3500, Yukon, and Yukon XL originally sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." These vehicles are equipped with non-desiccated passenger frontal inflators containing phase-stabilized ammonium nitrate (PSAN) propellant. These inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling. Risk An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death. Remedy GM will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. Interim letters notifying owners of the safety risk were mailed on February 22, 2021. Second notification letters will be mailed once the remedy is available. Owner notification letters were mailed on May 11, 2021. Owners may contact Cadillac customer service at 1-800-458-8006; Chevrolet customer service at 1-800-222-1020; and GMC customer service at 1-800-462-8782. GM's number for this recall is N212328770. Campaign NHTSA 21V051000 · Feb 5, 2021
Feb 5, 202121V054000	Air bags: frontal passenger side An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death. DetailsHide details for campaign 21V054000 What's wrong General Motors, LLC (GM) is recalling certain 2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, and Yukon XL vehicles originally sold, or ever registered, in the states of AL, CA, FL, GA, HI, LA, MS, SC, TX, PR, AS, GU, the MP, and VI or "Zone A." Additionally GM is recalling certain 2011-2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, Yukon XL and 2011-2013 Cadillac Escalade EXT, Chevrolet Avalanche, Silverado 1500, and GMC Sierra 1500 vehicles originally sold, or ever registered, in the states of AZ, AR, DE, DC, IL, IN, KS, KY, MD, MO, NE, NV, NJ, NM, NC, OH, OK, PA, TN, VA, and WV or "Zone B." Additionally, GM is recalling certain 2010-2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, and Yukon XL and 2010-2013 Cadillac Escalade EXT, Chevrolet Avalanche, Silverado 1500, and GMC Sierra 1500 vehicles originally sold, or ever registered, in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY or "Zone C." These vehicles are equipped with non-desiccated passenger frontal inflators containing phase-stabilized ammonium nitrate (PSAN) propellant. These inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling. Risk An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death. Remedy GM will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. Interim letters notifying owners of the safety risk were mailed on February 25, 2021. Second notification letters will be mailed once the remedy is available. Owner notification letters were mailed to 40 VIN owners on May 11, 2021. A second owner notification letter was mailed to all other owners on January 24, 2022. Owners may contact Chevrolet customer service at 1-800-222-1020; Cadillac customer service at 1-800-458-8006; and GMC customer service at 1-800-462-8782. GM's number for this recall is N212328800. Campaign NHTSA 21V054000 · Feb 5, 2021
Dec 30, 201414V827000	Electrical system: ignition If stuck in the "Start" position, the ignition may suddenly snap back into the "Accessory" position, causing a loss of engine, steering, and braking power, increasing… DetailsHide details for campaign 14V827000 What's wrong General Motors LLC (GM) is recalling certain model year 2011-2012 Cadillac Escalade, Escalade ESV, Escalade EXT, Chevrolet Avalanche, Silverado HD, Silverado LD, Suburban, Tahoe, GMC Sierra LD, Sierra HD, Yukon, and Yukon XL vehicles. In the affected vehicles, the ignition lock actuator may bind, making turning the key difficult or causing the ignition to get stuck in the "Start" position. Risk If stuck in the "Start" position, the ignition may suddenly snap back into the "Accessory" position, causing a loss of engine, steering, and braking power, increasing the risk of a vehicle crash. If the vehicle is in a crash, the air bags may not deploy, increasing the risk of occupant injury. Remedy GM will notify owners, and dealers will inspect and replace the ignition lock housing, as necessary, free of charge. The recall began on February 12, 2015. Owners may contact GM customer service at 1-800-458-8006 (Cadillac), 1-800-222-1020 (Chevrolet), or 1-800-462-8782 (GMC). GM's number for this recall is 14696 for the original equipment, and 14912 for the service replacement parts. Campaign NHTSA 14V827000 · Dec 30, 2014
Mar 22, 201212V112000	Steering: gear box shaft pitman IF THIS CONDITION OCCURS, A LOSS OF STEERING COULD RESULT, INCREASING THE RISK OF A CRASH. DetailsHide details for campaign 12V112000 What's wrong GENERAL MOTORS (GM) IS RECALLING CERTAIN MODEL YEAR 2012 CHEVROLET EXPRESS AND SUBURBAN VEHICLES, AND GMC SAVANA AND YUKON XL HEAVY DUTY VEHICLES. THE STEERING GEAR PITMAN SHAFT MAY NOT HAVE BEEN ADEQUATELY HARDENED AND COULD FRACTURE. Risk IF THIS CONDITION OCCURS, A LOSS OF STEERING COULD RESULT, INCREASING THE RISK OF A CRASH. Remedy GM WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT THE STEERING GEAR AND, IF NECESSARY, REPLACE THE STEERING GEAR PITMAN SHAFT. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON APRIL 4, 2012. Campaign NHTSA 12V112000 · Mar 22, 2012

To see whether a recall is still open on your car, enter the VIN at nhtsa.gov/recalls or the Chevrolet recall lookup. Recall repairs are free at a franchised dealer (federal law; see limits).

Buying a used 2012 Chevrolet Suburban? Recalls cover the model; a history report checks one car's title, odometer and accident records. VinAudit history report → Sponsored · disclosure

Owner complaints by component101

NHTSA Complaints API · cached ≤24 h

101Complaints filed

3Involving a crash

2Involving a fire

2Injuries reported

Component	Complaints	%	Crashes	Fires	Injuries
Unknown or other	38	38	0	1	0
Air bags	25	25	1	0	0
Structure	23	23	0	1	1
Engine	12	12	0	1	0
Electrical system	10	10	0	1	0
Power train	5	5	1	0	1
Wheels	4	4	0	0	0
Service brakes	3	3	0	1	0
Steering	3	3	1	0	0
Electronic stability control (ESC)	3	3	0	0	0
Tires	3	3	0	0	0
Visibility	2	2	0	0	0
Fuel system	1	1	0	0	0
Gasoline	1	1	0	0	0
Seat belts	1	1	0	0	0

4 more components with fewer complaints not shown. An owner can tag several components, so percentages add up to more than 100. Complaints are unverified owner reports, de-duplicated by NHTSA ODI number, merged from NHTSA model names Suburban 1500, Suburban 2500.

Latest reports

Power train
“My auto gear shift disingaged from the transmission the car started moving as I was trying to get into the driver seat with driver door catching the tree limbs and opening the door and me holding onto the inside door…”
Filed 08/12/2024 · ODI 11608097
Air bags
“This is a recall took my 2012 Surburban to dealership in leavenworth, KS they had vehicle for two weeks did not fix the airbag that is under recall they stated could not get parts for it.”
Filed 07/11/2023 · ODI 11531720
Structure
“My dash on my 2012 Suburban cracked within 4 years of its manufactured date and it just keeps getting worse.”
Filed 08/19/2022 · ODI 11480228

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2012 Chevrolet Suburban recall questions

How many recalls does the 2012 Chevrolet Suburban have?

NHTSA lists 4 safety recall campaigns for the 2012 Chevrolet Suburban. The most recent, 21V051000 (reported February 5, 2021), concerns air bags. Not every vehicle is covered by every campaign; check a specific car by VIN.

What are the 2012 Chevrolet Suburban recalls for?

The largest group is air bags, with 2 campaigns. Others: electrical system (1), steering (1). Each campaign below lists the defect, the risk and the free remedy.

What is the most common complaint about the 2012 Chevrolet Suburban?

Unknown or other is the most-reported component, named in 38 complaints out of 101 filed with NHTSA (38%). Across all complaints, owners reported 3 crashs and 2 fires. Complaints are unverified owner reports.

How do I check if a recall is open on my 2012 Chevrolet Suburban?

Enter the 17-character VIN at nhtsa.gov/recalls or the Chevrolet recall lookup. That shows campaigns still unrepaired on that exact car. Safety recall repairs are free at a franchised Chevrolet dealer.

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