Hyundai Santa Cruz, representative photo
Representative model. Photo: MercurySable99, Wikimedia Commons, CC BY-SA 4.0

Recalls & complaints · NHTSA data

2023 Hyundai Santa Cruz recalls

Every recall campaign and owner complaint NHTSA has on file for the 2023 model year. Not every vehicle is affected by every campaign: check a specific car by VIN below.

Recall campaigns
2
Park-it warnings
1
Complaints
79
Latest campaign
Mar 17, 2023

Recall summary by component2

NHTSA Recalls API · cached ≤24 h
ComponentCampaignsPark‑itLatestCampaign IDs
Trailer hitches11Mar 17, 2023
Structure1–Jan 31, 2023

Safety recalls2

NHTSA Recalls API · cached ≤24 h
1Park-it warnings
0Fixable over the air
Mar 17, 2023Latest campaign
Mar 17, 202323V181000

Trailer hitches

A fire while parked or driving can increase the risk of injury.

Park outside, away from structures
DetailsHide details for campaign 23V181000
What's wrong
Hyundai Motor America (Hyundai) is recalling certain 2019-2023 Santa Fe, 2021-2023 Santa Fe HEV, 2022-2023 Santa Fe Plug-in HEV and Santa Cruz vehicles potentially equipped with a tow hitch harness installed as original equipment, or purchased as an accessory through a Hyundai dealership. Water accumulation on the tow hitch harness module printed circuit board (PCB) may cause an electrical short, which can result in a fire.
Risk
A fire while parked or driving can increase the risk of injury.
Remedy
Owners are advised to park their vehicles outside and away from structures until the remedy is completed. Dealers will install a new fuse and wire extension kit as necessary, free of charge. Owner notification letters were mailed starting May 16, 2023. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 244. This recall is an expansion of previous recall number 22V-633.
Campaign
NHTSA 23V181000 · Mar 17, 2023
Jan 31, 202323V038000

Structure: body roof and pillars

A detached roof molding could become a road hazard, increasing the risk of a crash.

DetailsHide details for campaign 23V038000
What's wrong
Hyundai Motor America (Hyundai) is recalling certain 2022 Tucson and 2022-2023 Santa Cruz vehicles. The roof moldings may detach.
Risk
A detached roof molding could become a road hazard, increasing the risk of a crash.
Remedy
Dealers will inspect and replace, or secure the roof moldings, as necessary, free of charge. Owner notification letters were mailed March 30, 2023. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 241.
Campaign
NHTSA 23V038000 · Jan 31, 2023
To see whether a recall is still open on your car, enter the VIN at nhtsa.gov/recalls or the Hyundai recall lookup. Recall repairs are free at a franchised dealer (federal law; see limits).

Buying a used 2023 Hyundai Santa Cruz? Recalls cover the model; a history report checks one car's title, odometer and accident records. VinAudit history report → Sponsored · disclosure

Owner complaints by component79

NHTSA Complaints API · cached ≤24 h
79Complaints filed
2Involving a crash
3Involving a fire
1Injuries reported
ComponentShareComplaints%CrashesFiresInjuries
Power train2532000
Engine2025000
Electrical system1418020
Unknown or other1013000
Fuel/propulsion system68100
Forward collision avoidance68000
Vehicle speed control68000
Service brakes56100
Exterior lighting45000
Trailer hitches34000
Suspension23000
Structure23010
Air bags23101
Visibility/wiper23000
Fuel system11000

4 more components with fewer complaints not shown. An owner can tag several components, so percentages add up to more than 100. Complaints are unverified owner reports, de-duplicated by NHTSA ODI number.

Latest reports

  • Suspension

    “Unknown. I have had a clunking in the rear and have come across a TSB TSB 25-SS-003H. Seems like a safety issue. Rear shocks could be defective.”

    Filed 09/14/2026 · ODI 11764066
  • Electrical system

    “The push-to-open fuel filler door repeatedly failed to release, preventing refueling.”

    Filed 09/09/2026 · ODI 11763194
  • Electrical system

    “my 2023 Santa Cruz had 7500 miles when purchased 4/25/26. I have had issues with the screen blackening/fading which cuts of electronics; ex; safety features. This was taken in twice. Then the truck loses power.”

    Filed 07/27/2026 · ODI 11753189

Other Hyundai Santa Cruz model years

Other Hyundai models

2023 Hyundai Santa Cruz recall questions

How many recalls does the 2023 Hyundai Santa Cruz have?

NHTSA lists 2 safety recall campaigns for the 2023 Hyundai Santa Cruz. The most recent, 23V181000 (reported March 17, 2023), concerns trailer hitches. 1 campaign carries a park-it or park-outside warning. Not every vehicle is covered by every campaign; check a specific car by VIN.

What is the most common complaint about the 2023 Hyundai Santa Cruz?

Power train is the most-reported component, named in 25 complaints out of 79 filed with NHTSA (32%). Across all complaints, owners reported 2 crashs and 3 fires. Complaints are unverified owner reports.

How do I check if a recall is open on my 2023 Hyundai Santa Cruz?

Enter the 17-character VIN at nhtsa.gov/recalls or the Hyundai recall lookup. That shows campaigns still unrepaired on that exact car. Safety recall repairs are free at a franchised Hyundai dealer.

Check a specific Hyundai by VIN

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