Ram ProMaster, representative photo
Representative model. Photo: DestinationFearFan, Wikimedia Commons, CC BY-SA 4.0

Recalls & complaints · NHTSA data

2020 Ram ProMaster recalls

Every recall campaign and owner complaint NHTSA has on file for the 2020 model year. Not every vehicle is affected by every campaign: check a specific car by VIN below.

Recall campaigns
7
Park-it warnings
0
Complaints
46
Latest campaign
Dec 17, 2025

Recall summary by component7

NHTSA Recalls API · cached ≤24 h
ComponentCampaignsLatestCampaign IDs
Equipment adaptive/mobility1Dec 17, 2025
25V876000
Engine and engine cooling1Oct 23, 2025
25V720000
Back over prevention1Aug 26, 2025
25V552000
Power train1Apr 27, 2023
23V301000
Exterior lighting1Sep 21, 2021
21V728000
Service brakes, hydraulic1Mar 9, 2021
21V147000
Air bags1Jun 25, 2020
20V374000

Safety recalls7

NHTSA Recalls API · cached ≤24 h
0Park-it warnings
0Fixable over the air
Dec 17, 2025Latest campaign
Dec 17, 202525V876000

Equipment adaptive/mobility: wheelchair restraints/securement latch/anchor

An unsecured wheelchair can move during transit, increasing the risk of injury.

DetailsHide details for campaign 25V876000
What's wrong
Rollx Vans (Rollx) is recalling certain GMC Yukon, Sierra, Chevrolet Express 2500, Ford Transit, E-250, Toyota Sienna, Sienna Hybrid, Honda Odyssey, Chrysler Town and Country, Voyager, Pacifica, Dodge Grand Caravan, and Ram Promaster vehicles equipped with QRT-Deluxe and QRT-Max wheelchair restraints. Please refer to Rollx's recall report for specific model year information. The retractors may not lock, preventing the wheelchair from being properly secured.
Risk
An unsecured wheelchair can move during transit, increasing the risk of injury.
Remedy
Rollx will work with Q'Straint to inspect and replace the retractors as necessary, free of charge. Owner notification letters were mailed February 5, 2026. Owners may contact Rollx's customer service at 1-800-956-6668.
Filed under
Promaster
Campaign
NHTSA 25V876000 · Dec 17, 2025
Oct 23, 202525V720000

Engine and engine cooling: cooling system radiator assembly

Electrical circuits that overheat increase the risk of a fire.

DetailsHide details for campaign 25V720000
What's wrong
Chrysler (FCA US, LLC) is recalling certain 2018-2026 Ram ProMaster vehicles. The electrical circuit for the radiator fan may overheat.
Risk
Electrical circuits that overheat increase the risk of a fire.
Remedy
Dealers will replace the cooling fan module and fuse. In addition dealers will provide an addendum for the manual and label for the power distribution center. Some interim notification letters, notifying owners of the safety risk, were mailed December 11, 2025. Some owner notification letters were mailed beginning December 11, 2025. Additional owner notification letters were mailed in January, March, and June 2026. Remaining owner notification letters are expected to be mailed July 2026. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's numbers for this recall are 67C, B3C, and C9C. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov beginning October 30, 2025.
Filed under
Promaster
Campaign
NHTSA 25V720000 · Oct 23, 2025
Aug 26, 202525V552000

Back over prevention: sensing system camera

A rearview image that does not display properly reduces the driver's view behind the vehicle, increasing the risk of a crash.

DetailsHide details for campaign 25V552000
What's wrong
Chrysler (FCA US, LLC) is recalling certain 2019-2021 Ram ProMaster and 2019-2020 Dodge Journey vehicles. Cracks in the microprocessor may cause the vehicle's rearview camera image not to display properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility.
Risk
A rearview image that does not display properly reduces the driver's view behind the vehicle, increasing the risk of a crash.
Remedy
Dealers will replace the rearview camera, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed beginning September 30, 2025. A second notice will be sent once the final remedy is available, anticipated July 2026. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 59C.
Filed under
Promaster
Campaign
NHTSA 25V552000 · Aug 26, 2025
Apr 27, 202323V301000

Power train: automatic transmission internal

A partially engaged park pawl can result in a vehicle rollaway, increasing the risk of a crash or injury.

DetailsHide details for campaign 23V301000
What's wrong
Chrysler (FCA US, LLC) is recalling certain 2019-2021 Ram ProMaster vehicles equipped with a 62TE transmission. The park pawl may not fully engage the park gear due to debris inside the transmission.
Risk
A partially engaged park pawl can result in a vehicle rollaway, increasing the risk of a crash or injury.
Remedy
Dealers will update the powertrain control module software, and inspect and replace, as necessary, the transmission or components within the transmission, free of charge. Owner notification letters were mailed June 22, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 44A.
Filed under
Promaster
Campaign
NHTSA 23V301000 · Apr 27, 2023
Sep 21, 202121V728000

Exterior lighting: turn signal

The driver may be unaware that the turn signals are not signaling their intentions to other drivers, which can increase the risk of a crash.

DetailsHide details for campaign 21V728000
What's wrong
Chrysler (FCA US, LLC) is recalling certain 2019-2021 Ram ProMaster City vehicles. If one or both turn signal lights fail, the flashing rate may not change to warn the driver of the failure. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
Risk
The driver may be unaware that the turn signals are not signaling their intentions to other drivers, which can increase the risk of a crash.
Remedy
Dealers will update the Body Controller Module (BCM) software, free of charge. Owner notification letters were mailed October 28, 2021. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is Y71.
Filed under
Promaster City
Campaign
NHTSA 21V728000 · Sep 21, 2021
Mar 9, 202121V147000

Service brakes, hydraulic: antilock/traction control/electronic limited slip control unit/module

The loss of braking performance or autonomous braking functions can increase the risk of a vehicle crash without prior warning.

DetailsHide details for campaign 21V147000
What's wrong
Chrysler (FCA US, LLC) is recalling certain 2020-2021 Ram ProMaster City vehicles. The Anti-Lock Brake System (ABS) module may have internal damage, which could result in a loss of braking performance or autonomous braking functions.
Risk
The loss of braking performance or autonomous braking functions can increase the risk of a vehicle crash without prior warning.
Remedy
FCA US, LLC will notify owners, and dealers will replace the ABS module, free of charge. The recall began on March 30, 2021. Owners may contact FCA US, LLC customer service at 1-800-853-1403.
Filed under
Promaster City
Campaign
NHTSA 21V147000 · Mar 9, 2021

Merged from NHTSA model names: Promaster, Promaster City. Not every vehicle of a model year is affected by every campaign.

To see whether a recall is still open on your car, enter the VIN at nhtsa.gov/recalls or the Mopar recall lookup (Ram). Recall repairs are free at a franchised dealer (federal law; see limits).

Owner complaints by component46

NHTSA Complaints API · cached ≤24 h
46Complaints filed
3Involving a crash
0Involving a fire
2Injuries reported
ComponentShareComplaints%CrashesFiresInjuries
Power train1226000
Back over prevention1124000
Unknown or other920000
Electrical system817100
Engine and engine cooling511000
Engine49000
Visibility/wiper49200
Steering37000
Seat belts24000
Structure24000
Lane departure12000
Tires12000
Service brakes12000
Air bags12102
Seats12000

2 more components with fewer complaints not shown. An owner can tag several components, so percentages add up to more than 100. Complaints are unverified owner reports, de-duplicated by NHTSA ODI number, merged from NHTSA model names ProMaster, Promaster 2500, Promaster City.

Latest reports

  • Engine and engine cooling

    “The contact owns a 2020 Ram Promaster 3500. The contact received notifications of NHTSA Campaign Numbers: 25V552000 (Back Over Prevention) and 25V720000 (Engine and Engine Cooling); however, the parts to do the recall…”

    Filed 08/10/2026 · ODI 11755901
  • Electrical system

    “Related recall: NHTSA 25V720000 / Chrysler 67C — "The electrical circuit for the radiator fan may overheat." Fire/injury: No fire / no injuries; component overheated and burned/melted.”

    Filed 08/08/2026 · ODI 11755626
  • Back over prevention

    “The rear backup camera is intermediate and does NOT provide a visible image 90% of the time. When the vehicle is in reverse the display reports a message, "Camera System Unavailable".”

    Filed 06/17/2026 · ODI 11744911

Other Ram ProMaster model years

All years: 2026 · 2025 · 2024 · 2023 · 2022 · 2021 · 2020 · 2019 · 2018 · 2017 · 2016 · 2015 · 2014

Other Ram models

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2020 Ram ProMaster recall questions

How many recalls does the 2020 Ram ProMaster have?

NHTSA lists 7 safety recall campaigns for the 2020 Ram ProMaster. The most recent, 25V876000 (reported December 17, 2025), concerns equipment adaptive/mobility. Not every vehicle is covered by every campaign; check a specific car by VIN.

What is the most common complaint about the 2020 Ram ProMaster?

Power train is the most-reported component, named in 12 complaints out of 46 filed with NHTSA (26%). Across all complaints, owners reported 3 crashs and 0 fires. Complaints are unverified owner reports.

How do I check if a recall is open on my 2020 Ram ProMaster?

Enter the 17-character VIN at nhtsa.gov/recalls or the Mopar recall lookup (Ram). That shows campaigns still unrepaired on that exact car. Safety recall repairs are free at a franchised Ram dealer.

Check a specific Ram by VIN

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