Representative model. Photo: Elise240SX, Wikimedia Commons, CC BY-SA 4.0

Recalls & complaints · NHTSA data

2011 Toyota Matrix recalls

Every recall campaign and owner complaint NHTSA has on file for the 2011 model year. Not every vehicle is affected by every campaign: check a specific car by VIN below.

Recall campaigns: 4
Park-it warnings: 0
Complaints: 10
Latest campaign: Jan 17, 2020

Recall summary by component4

NHTSA Recalls API · cached ≤24 h

Component	Campaigns	Latest	Campaign IDs
Air bags	3	Jan 17, 2020	20V024000 19V005000 16V340000
Visibility	1	Oct 22, 2015	15V689000

Safety recalls4

NHTSA Recalls API · cached ≤24 h

0Park-it warnings

0Fixable over the air

Jan 17, 2020Latest campaign


Jan 17, 202020V024000	Air bags: air bag/restraint control module In the event of a crash, air bags and/or seat belt pretensioners that do not deploy as intended may increase the risk of injury. DetailsHide details for campaign 20V024000 What's wrong Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2011-2019 Corolla, 2011-2013 Matrix, 2012-2018 Avalon, and 2013-2018 Avalon Hybrid vehicles. During certain crashes, the air bag electronic control unit (ECU) may malfunction, possibly disabling the deployment of the air bags and/or seat belt pretensioners. Risk In the event of a crash, air bags and/or seat belt pretensioners that do not deploy as intended may increase the risk of injury. Remedy Toyota will notify owners, and dealers will inspect the ECU and install a noise filter between the air bag control module and its wire harness, as necessary, free of charge. Owners were notified of the safety risk beginning March 2, 2020. A second letter notifying owners of the remedy repair will be mailed between March 16, 2020 and June 27, 2020. Owners may contact Toyota customer service at 1-888-270-9371. Toyota's numbers for this recall are 20TB03, 20TA03 and 20TA05. Filed under Matrix Campaign NHTSA 20V024000 · Jan 17, 2020
Jan 9, 201919V005000	Air bags: frontal passenger side An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death. DetailsHide details for campaign 19V005000 What's wrong Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2014-2016 Toyota 4Runner, 2014-2015 Scion xB, Lexus IS350C, IS250C, 2014 Toyota Sienna, Lexus IS-F, and 2014-2017 Lexus GX460 vehicles sold, or ever registered in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Toyota is also recalling certain 2011-2013 Toyota Corolla, Corolla Matrix, Lexus IS250, IS350, 2011-2016 4Runner, 2011-2015 Scion xB, Lexus IS350C, IS250C, 2011-2014 Toyota Sienna, Lexus IS-F, 2011-2017 Lexus GX460, and 2011-2012 Lexus ES350 vehicles ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Toyota is also recalling certain 2010-2013 Toyota Corolla, Corolla Matrix, Lexus IS350, 2010-2016 4Runner, 2010-2013 Lexus IS250, 2010-2015 Scion xB, Lexus IS350C, IS250C, 2010-2017 Lexus GX460, 2010-2014 Lexus IS-F, and 2010-2012 Lexus ES350 vehicles ever registered in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling. Risk An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death. Remedy Toyota will notify owners. Depending on the vehicle model, dealers will replace the front passenger air bag inflator, or replace the air bag assembly. The recall began February 15, 2019. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's numbers for this recall are "Zone A" Toyota: G0P, Lexus: GLG; "Zone B" Toyota: G0R, Lexus GLH; "Zone C" Toyota: H0A, and Lexus: HLA. Filed under Corolla Matrix Campaign NHTSA 19V005000 · Jan 9, 2019
May 23, 201616V340000	Air bags: frontal passenger side An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death. DetailsHide details for campaign 16V340000 What's wrong Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2008-2011 Scion xB and Lexus IS F, 2009-2011 Toyota Corolla and Corolla Matrix, 2006-2011 Toyota Yaris, Lexus IS250 and Lexus IS350, 2010-2011 Toyota 4Runner, Lexus IS250C, Lexus IS350C and Lexus GX460, 2011 Sienna, 2007-2011 Lexus ES350, and 2009-2010 Pontiac Vibe vehicles, originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Toyota is recalling certain model year 2008 Scion xB and Lexus IS F, 2007-2008 Toyota Yaris, 2006-2008 Lexus IS250 and Lexus IS350 and 2007-2008 Lexus ES350 vehicles, originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Vehicles of these model years and models that were not originally sold or ever registered in either Zones A or B are not subject to this safety recall. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling. Risk An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death. Remedy Toyota will notify the Toyota and Lexus owners. General Motors will contact the Pontiac owners. Depending on the model, dealers will replace the passenger frontal air bag inflator or the air bag assembly, free of charge. The recall began on December 6, 2016. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's numbers for interim notification for this campaign are G1P (Toyota Zone A), G1R (Toyota Zone B), G2G (Lexus Zone A), and G2H (Lexus Zone B). Toyota's numbers for final remedy for this campaign are G0P (Toyota Zone A), G0R (Toyota Zone B), GLG (Lexus Zone A), and GLH (Lexus Zone B). Filed under Matrix Campaign NHTSA 16V340000 · May 23, 2016
Oct 22, 201515V689000	Visibility: power window devices and controls If the sliding electrical contacts are not protected by lubricant, debris and moisture that get into the switch may cause a short circuit and the switch assembly may… DetailsHide details for campaign 15V689000 What's wrong Toyota Motor Company (Toyota) is recalling certain model year 2009-2011 Tundra, Sequoia, Corolla, Corolla Matrix and Scion xB, 2008-2011 Highlander and Highlander Hybrid, 2007 Camry and Camry Hybrid, 2009 Camry and Camry Hybrid, 2006-2011 RAV4, 2006-2010 Yaris, and 2009-2010 Scion xD and Pontiac Vibe vehicles. During the manufacturing of the Power Window Master Switch (PWMS), grease lubricant may have been inconsistently applied to the sliding electrical contacts. Risk If the sliding electrical contacts are not protected by lubricant, debris and moisture that get into the switch may cause a short circuit and the switch assembly may overheat and melt, increasing the risk of a fire. Remedy Toyota will notify owners, and dealers will inspect the switch, applying a lubricant if no abnormality is found. If abnormality is found, the PWMS circuit board will be replaced, free of charge. The recall is expected to begin December 20, 2015. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is C0M. Filed under Corolla Matrix Campaign NHTSA 15V689000 · Oct 22, 2015

Merged from NHTSA model names: Matrix, Corolla Matrix. Not every vehicle of a model year is affected by every campaign.

To see whether a recall is still open on your car, enter the VIN at nhtsa.gov/recalls or the Toyota recall lookup. Recall repairs are free at a franchised dealer (federal law; see limits).

Owner complaints by component10

NHTSA Complaints API · cached ≤24 h

10Complaints filed

1Involving a crash

0Involving a fire

1Injuries reported

Component	Share	Complaints	%	Crashes	Fires	Injuries
Air bags		10	100	1	0	1

An owner can tag several components, so percentages add up to more than 100. Complaints are unverified owner reports, de-duplicated by NHTSA ODI number.

Latest reports

Air bags
“Tl* takata recall. The contact owns a 2011 toyota matrix. The contact received notification of nhtsa campaign number: 16v340000 (air bags); however, the part needed for the repair was not available.”
Filed 02/01/2018 · ODI 11066468
Air bags
“Tl* takata recall. The contact owns a 2011 toyota matrix. The contact received notification of nhtsa campaign number: 17v006000 (air bags). The part to do the repair was unavailable.”
Filed 09/19/2017 · ODI 11024229
Air bags
“Tl* the contact owns a 2011 toyota matrix. While the vehicle was stationary, it was involved in a front end collision. The air bags did not deploy. A police report was filed.”
Filed 09/19/2017 · ODI 11024249

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2011 Toyota Matrix recall questions

How many recalls does the 2011 Toyota Matrix have?

NHTSA lists 4 safety recall campaigns for the 2011 Toyota Matrix. The most recent, 20V024000 (reported January 17, 2020), concerns air bags. Not every vehicle is covered by every campaign; check a specific car by VIN.

What are the 2011 Toyota Matrix recalls for?

The largest group is air bags, with 3 campaigns. Others: visibility (1). Each campaign below lists the defect, the risk and the free remedy.

What is the most common complaint about the 2011 Toyota Matrix?

Air bags is the most-reported component, named in 10 complaints out of 10 filed with NHTSA (100%). Across all complaints, owners reported 1 crash and 0 fires. Complaints are unverified owner reports.

How do I check if a recall is open on my 2011 Toyota Matrix?

Enter the 17-character VIN at nhtsa.gov/recalls or the Toyota recall lookup. That shows campaigns still unrepaired on that exact car. Safety recall repairs are free at a franchised Toyota dealer.

Check a specific Toyota by VIN

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