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Recalls & complaints · NHTSA data

2018 Ford Flex recalls

Every recall campaign and owner complaint NHTSA has on file for the 2018 model year. Not every vehicle is affected by every campaign: check a specific car by VIN below.

Recall campaigns: 3
Park-it warnings: 0
Complaints: 68
Latest campaign: Oct 24, 2025

Recall summary by component3

NHTSA Recalls API · cached ≤24 h

Component	Campaigns	Latest	Campaign IDs
Structure	1	Oct 24, 2025	25V732000
Back over prevention	1	Oct 13, 2025	25V695000
Suspension	1	Feb 10, 2020	20V072000

Safety recalls3

NHTSA Recalls API · cached ≤24 h

0Park-it warnings

0Fixable over the air

Oct 24, 2025Latest campaign


Oct 24, 202525V732000	Structure: body Door trim that detaches while driving can create a road hazard, increasing the risk of a crash. DetailsHide details for campaign 25V732000 What's wrong Ford Motor Company (Ford) is recalling certain 2017-2019 Flex vehicles. The driver and front passenger B-Pillar door trim may detach while driving. Risk Door trim that detaches while driving can create a road hazard, increasing the risk of a crash. Remedy Dealers will repair or replace the B-pillar trim as necessary, free of charge. Interim letters, notifying owners of the safety risk, were mailed December 17, 2025. Additional letters will be sent once the remedy is available, anticipated March 2027. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SB8. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on October 28, 2025. Campaign NHTSA 25V732000 · Oct 24, 2025
Oct 13, 202525V695000	Back over prevention: sensing system camera A rearview camera that fails to properly display an image can reduce the driver’s view behind the vehicle, increasing the risk of a crash. DetailsHide details for campaign 25V695000 What's wrong Ford Motor Company (Ford) is recalling certain 2015-2019 Flex, 2015 Explorer, Lincoln MKT, Lincoln MKZ, 2015-2016 C-Max, Escape, Taurus, 2016 Fusion, 2018-2019 Taurus, 2019 Lincoln MKT, Fiesta, and 2020 Mustang vehicles. The rearview camera may display a distorted, intermittent, or blank image when the vehicle is in reverse. Risk A rearview camera that fails to properly display an image can reduce the driver’s view behind the vehicle, increasing the risk of a crash. Remedy Dealers will inspect and replace the rearview camera as necessary, free of charge. This will be a phased campaign, with the remedy becoming available in different phases based on model and model years. Interim letters notifying owners of the safety risk were mailed on October 25, 2025. Additional letters will be mailed once the final remedy is available on each phase. Mustang owner notification letters were mailed January 2, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SA9. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on October 14, 2025. Campaign NHTSA 25V695000 · Oct 13, 2025
Feb 10, 202020V072000	Suspension: rear A fractured rear toe link will cause a sudden change in vehicle handling and increase the risk of a crash. DetailsHide details for campaign 20V072000 What's wrong Ford Motor Company (Ford) is recalling certain 2013-2018 Lincoln MKT and Ford Flex and Taurus vehicles with the Police Interceptor or SHO Performance Pack. The rear suspension toe links may fracture due to stress on the rear suspension. Risk A fractured rear toe link will cause a sudden change in vehicle handling and increase the risk of a crash. Remedy Ford will notify owners, and dealers will replace the rear suspension toe links, free of charge. Remedy parts are not currently available. Owners were notified about the recall on March 3, 2020. A second notice will be mailed when remedy parts become available, which is currently expected to be the end of September 2020. The recall began October 28, 2020. Owners may contact Ford customer service at 1-866-436-7332 or Lincoln customer service at 1-800-521-4140. Ford's number for this recall is 20S04. Campaign NHTSA 20V072000 · Feb 10, 2020

Oct 24, 202525V732000

Structure: body

Door trim that detaches while driving can create a road hazard, increasing the risk of a crash.

DetailsHide details for campaign 25V732000

What's wrong: Ford Motor Company (Ford) is recalling certain 2017-2019 Flex vehicles. The driver and front passenger B-Pillar door trim may detach while driving.
Risk: Door trim that detaches while driving can create a road hazard, increasing the risk of a crash.
Remedy: Dealers will repair or replace the B-pillar trim as necessary, free of charge. Interim letters, notifying owners of the safety risk, were mailed December 17, 2025. Additional letters will be sent once the remedy is available, anticipated March 2027. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SB8. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on October 28, 2025.
Campaign: NHTSA 25V732000 · Oct 24, 2025

Oct 13, 202525V695000

Back over prevention: sensing system camera

A rearview camera that fails to properly display an image can reduce the driver’s view behind the vehicle, increasing the risk of a crash.

DetailsHide details for campaign 25V695000

What's wrong: Ford Motor Company (Ford) is recalling certain 2015-2019 Flex, 2015 Explorer, Lincoln MKT, Lincoln MKZ, 2015-2016 C-Max, Escape, Taurus, 2016 Fusion, 2018-2019 Taurus, 2019 Lincoln MKT, Fiesta, and 2020 Mustang vehicles. The rearview camera may display a distorted, intermittent, or blank image when the vehicle is in reverse.
Risk: A rearview camera that fails to properly display an image can reduce the driver’s view behind the vehicle, increasing the risk of a crash.
Remedy: Dealers will inspect and replace the rearview camera as necessary, free of charge. This will be a phased campaign, with the remedy becoming available in different phases based on model and model years. Interim letters notifying owners of the safety risk were mailed on October 25, 2025. Additional letters will be mailed once the final remedy is available on each phase. Mustang owner notification letters were mailed January 2, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SA9. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on October 14, 2025.
Campaign: NHTSA 25V695000 · Oct 13, 2025

Feb 10, 202020V072000

Suspension: rear

A fractured rear toe link will cause a sudden change in vehicle handling and increase the risk of a crash.

DetailsHide details for campaign 20V072000

What's wrong: Ford Motor Company (Ford) is recalling certain 2013-2018 Lincoln MKT and Ford Flex and Taurus vehicles with the Police Interceptor or SHO Performance Pack. The rear suspension toe links may fracture due to stress on the rear suspension.
Risk: A fractured rear toe link will cause a sudden change in vehicle handling and increase the risk of a crash.
Remedy: Ford will notify owners, and dealers will replace the rear suspension toe links, free of charge. Remedy parts are not currently available. Owners were notified about the recall on March 3, 2020. A second notice will be mailed when remedy parts become available, which is currently expected to be the end of September 2020. The recall began October 28, 2020. Owners may contact Ford customer service at 1-866-436-7332 or Lincoln customer service at 1-800-521-4140. Ford's number for this recall is 20S04.
Campaign: NHTSA 20V072000 · Feb 10, 2020

To see whether a recall is still open on your car, enter the VIN at nhtsa.gov/recalls or the Ford recall lookup. Recall repairs are free at a franchised dealer (federal law; see limits).

Owner complaints by component68

NHTSA Complaints API · cached ≤24 h

68Complaints filed

7Involving a crash

0Involving a fire

1Injuries reported

Component	Complaints	%	Crashes	Injuries
Unknown or other	20	29	2	1
Structure	18	26	0	0
Back over prevention	14	21	2	0
Electrical system	12	18	4	0
Suspension	9	13	1	0
Lane departure	2	3	0	0
Service brakes	2	3	0	0
Steering	2	3	0	0
Air bags	2	3	2	0
Power train	2	3	0	0
Fuel/propulsion system	2	3	0	0
Wheels	2	3	0	0
Engine	1	1	0	0
Electronic stability control (ESC)	1	1	0	0

An owner can tag several components, so percentages add up to more than 100. Complaints are unverified owner reports, de-duplicated by NHTSA ODI number.

Latest reports

Unknown or other
“The radio/navigation system is having issues. Randomly the radio/nagvation system has a loud static crackling noise during use. It will make those sounds and then stops producing any kind of sounds of the speakers.”
Filed 10/11/2026 · ODI 11770486
Unknown or other
“The driver side C pillar trim broke off while driving on the highway causing the debris to interrupt traffic.”
Filed 09/24/2026 · ODI 11766587
Electrical system
“I own a 2018 Ford Flex, VIN 2FMGK5D8XJBA07166, with two open safety recalls Ford cannot repair: 25SA9 (rear view camera, NHTSA 25V695) and 25SB8 (B-pillar trim, NHTSA 25V829).”
Filed 09/18/2026 · ODI 11765293

Other Ford Flex model years

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2018 Ford Flex recall questions

How many recalls does the 2018 Ford Flex have?

NHTSA lists 3 safety recall campaigns for the 2018 Ford Flex. The most recent, 25V732000 (reported October 24, 2025), concerns structure. Not every vehicle is covered by every campaign; check a specific car by VIN.

What is the most common complaint about the 2018 Ford Flex?

Unknown or other is the most-reported component, named in 20 complaints out of 68 filed with NHTSA (29%). Across all complaints, owners reported 7 crashs and 0 fires. Complaints are unverified owner reports.

How do I check if a recall is open on my 2018 Ford Flex?

Enter the 17-character VIN at nhtsa.gov/recalls or the Ford recall lookup. That shows campaigns still unrepaired on that exact car. Safety recall repairs are free at a franchised Ford dealer.

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