Representative 2013 model. Photo: Michael Sheehan, Wikimedia Commons, CC BY 2.0

Recalls & complaints · NHTSA data

2014 Ford Flex recalls

Every recall campaign and owner complaint NHTSA has on file for the 2014 model year. Not every vehicle is affected by every campaign: check a specific car by VIN below.

Recall campaigns: 4
Park-it warnings: 0
Complaints: 249
Latest campaign: Feb 10, 2020

Recall summary by component4

NHTSA Recalls API · cached ≤24 h

Component	Campaigns	Latest	Campaign IDs
Suspension	1	Feb 10, 2020	20V072000
Fuel system, gasoline	1	Aug 25, 2016	16V621000
Seats	1	Nov 7, 2014	14V710000
Power train	1	Jul 2, 2014	14V393000

Safety recalls4

NHTSA Recalls API · cached ≤24 h

0Park-it warnings

0Fixable over the air

Feb 10, 2020Latest campaign


Feb 10, 202020V072000	Suspension: rear A fractured rear toe link will cause a sudden change in vehicle handling and increase the risk of a crash. DetailsHide details for campaign 20V072000 What's wrong Ford Motor Company (Ford) is recalling certain 2013-2018 Lincoln MKT and Ford Flex and Taurus vehicles with the Police Interceptor or SHO Performance Pack. The rear suspension toe links may fracture due to stress on the rear suspension. Risk A fractured rear toe link will cause a sudden change in vehicle handling and increase the risk of a crash. Remedy Ford will notify owners, and dealers will replace the rear suspension toe links, free of charge. Remedy parts are not currently available. Owners were notified about the recall on March 3, 2020. A second notice will be mailed when remedy parts become available, which is currently expected to be the end of September 2020. The recall began October 28, 2020. Owners may contact Ford customer service at 1-866-436-7332 or Lincoln customer service at 1-800-521-4140. Ford's number for this recall is 20S04. Campaign NHTSA 20V072000 · Feb 10, 2020
Aug 25, 201616V621000	Fuel system, gasoline: delivery fuel pump A loss of power to the fuel pump will cause the engine to stall or prevent the vehicle from starting, increasing the risk of a crash. DetailsHide details for campaign 16V621000 What's wrong Ford Motor Company (Ford) is recalling certain model year 2013-2015 Ford Taurus, Ford Flex, Lincoln MKS and Lincoln MKT vehicles equipped with 3.5L GTDI Ecoboost engines and 2013-2015 Ford Taurus Police Interceptor vehicles. A component within the fuel pump electric module (PEM) may overheat causing a loss of electrical power to the fuel pump. Risk A loss of power to the fuel pump will cause the engine to stall or prevent the vehicle from starting, increasing the risk of a crash. Remedy Ford will notify owners, and dealers will inspect the fuel PEM part number and replace the fuel PEM, as necessary, free of charge. The recall began on December 1, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S31. Campaign NHTSA 16V621000 · Aug 25, 2016
Nov 7, 201414V710000	Seats Improper suppression of the passenger airbag increases the risk of an injury to the seat occupant in the event of a crash necessitating deployment of the front passenger… DetailsHide details for campaign 14V710000 What's wrong Ford Motor Company (Ford) is recalling certain model year 2014 Ford F-150 and Flex vehicles manufactured March 1, 2014, to May 31, 2014. The affected vehicles were manufactured with a reduced clearance between the seat frame and the seat track assembly. This can cause the Occupant Classification System (OCS) to inaccurately register passenger weight and improperly suppress the passenger front airbag when the passenger seat is occupied by an adult passenger. Thus, these vehicles fail to comply with Federal Motor Vehicle Safety Standard (FMVSS) No. 208, "Occupant Crash Protection." Risk Improper suppression of the passenger airbag increases the risk of an injury to the seat occupant in the event of a crash necessitating deployment of the front passenger airbag. Remedy Ford will notify owners, and dealers will widen the gap between the seat frame and seat track assembly and recalibrate the seat OCS, free of charge. The recall began November 25, 2014. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14C10. Campaign NHTSA 14V710000 · Nov 7, 2014
Jul 2, 201414V393000	Power train: axle assembly axle shaft If the halfshaft and linkshaft become disengaged while driving, power will no longer be transmitted to the wheels, increasing the risk of a vehicle crash. DetailsHide details for campaign 14V393000 What's wrong Ford Motor Company (Ford) is recalling certain model year 2012-2014 Ford Edge and Lincoln MKX vehicles manufactured September 2, 2010, to November 30, 2013; 2013-2014 Ford Taurus and Lincoln MKS vehicles manufactured August 25, 2011, to November 30, 2013; and 2013-2014 Ford Flex and Lincoln MKT vehicles manufactured September 12, 2011, to November 30, 2013. In the affected vehicles, the halfshaft retention circlip may not have been properly installed, and as a result, the halfshaft may move outward and disengage from the linkshaft while driving and without prior warning. Risk If the halfshaft and linkshaft become disengaged while driving, power will no longer be transmitted to the wheels, increasing the risk of a vehicle crash. Additionally, if the parking brake is not applied before exiting the vehicle, the vehicle may roll away despite the transmission being placed in 'Park', increasing the risk of injury to exiting occupants and bystanders. Remedy Ford will notify owners, and dealers will inspect the vehicles to make sure that the halfshaft is properly retained. If it is not, dealers will replace the linkshaft and also replace the halfshaft if it shows evidence of spline damage, free of charge. The recall began on August 4, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S10. Campaign NHTSA 14V393000 · Jul 2, 2014

To see whether a recall is still open on your car, enter the VIN at nhtsa.gov/recalls or the Ford recall lookup. Recall repairs are free at a franchised dealer (federal law; see limits).

Owner complaints by component249

NHTSA Complaints API · cached ≤24 h

249Complaints filed

11Involving a crash

2Involving a fire

10Injuries reported

Component	Complaints	%	Crashes	Fires	Injuries
Steering	66	27	0	0	2
Electrical system	57	23	1	1	1
Fuel/propulsion system	46	18	0	0	1
Suspension	26	10	4	0	3
Unknown or other	24	10	1	0	0
Engine	22	9	0	2	0
Structure	12	5	0	0	0
Power train	10	4	3	0	1
Seat belts	8	3	1	0	1
Back over prevention	7	3	0	0	0
Engine and engine cooling	6	2	1	0	1
Visibility/wiper	5	2	0	0	0
Service brakes	5	2	1	0	0
Latches/locks/linkages	4	2	0	0	0
Fuel system	4	2	1	0	0

19 more components with fewer complaints not shown. An owner can tag several components, so percentages add up to more than 100. Complaints are unverified owner reports, de-duplicated by NHTSA ODI number.

Latest reports

Fuel/propulsion system
“Hello, I was driving my Ford Flex at 60mph yesterday with my 15 year old friend helping me move. The engine completely died for several seconds and continued running.”
Filed 07/22/2026 · ODI 11752265
Electrical system
“I noticed about 6 months ago, the Backup camera has been cutting out randomly, and has been getting worse. I noticed that there is a recall for 2015 - current models of Ford Flex for this issue.”
Filed 07/15/2026 · ODI 11750617
Unknown or other
“Back up camera is disabled when backing up. It is not consistent with backing up making it a safety concern. The beeping seems to work but the camera will be black.”
Filed 03/11/2026 · ODI 11723479

Other Ford Flex model years

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2014 Ford Flex recall questions

How many recalls does the 2014 Ford Flex have?

NHTSA lists 4 safety recall campaigns for the 2014 Ford Flex. The most recent, 20V072000 (reported February 10, 2020), concerns suspension. Not every vehicle is covered by every campaign; check a specific car by VIN.

What is the most common complaint about the 2014 Ford Flex?

Steering is the most-reported component, named in 66 complaints out of 249 filed with NHTSA (27%). Across all complaints, owners reported 11 crashs and 2 fires. Complaints are unverified owner reports.

How do I check if a recall is open on my 2014 Ford Flex?

Enter the 17-character VIN at nhtsa.gov/recalls or the Ford recall lookup. That shows campaigns still unrepaired on that exact car. Safety recall repairs are free at a franchised Ford dealer.

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