Chrysler Pacifica, representative photo
Representative model. Photo: Mr.choppers, Wikimedia Commons, CC BY-SA 3.0

Recalls & complaints · NHTSA data

2020 Chrysler Pacifica recalls

Every recall campaign and owner complaint NHTSA has on file for the 2020 model year. Not every vehicle is affected by every campaign: check a specific car by VIN below.

Recall campaigns
6
Park-it warnings
2
Complaints
229
Latest campaign
Jun 4, 2026

Recall summary by component6

NHTSA Recalls API · cached ≤24 h
ComponentCampaignsPark‑itLatestCampaign IDs
Electrical system21Jun 4, 2026
Equipment adaptive/mobility1–Dec 17, 2025
Air bags1–Oct 24, 2024
Hybrid propulsion system11Jul 18, 2024
Back over prevention1–Sep 10, 2020

Safety recalls6

NHTSA Recalls API · cached ≤24 h
2Park-it warnings
1Fixable over the air
Jun 4, 2026Latest campaign
Jun 4, 202626V362000

Electrical system: propulsion system traction battery

A vehicle fire increases the risk of injury.

Park outside, away from structures
DetailsHide details for campaign 26V362000
What's wrong
Chrysler (FCA US, LLC) is recalling certain 2020-2022 Pacifica Plug-In Hybrid Electric (PHEV) vehicles. The battery pack may cause a vehicle fire, even when the vehicle is parked with the ignition in the "Off" position.
Risk
A vehicle fire increases the risk of injury.
Remedy
Owners are advised not to charge their vehicles, and to park outside and away from structures, until their vehicle is repaired. Dealers will update the high voltage battery pack control module software. In addition, dealers will inspect and replace the battery pack assembly, as necessary. All repairs will be performed free of charge. Owner notification letters were mailed beginning June 23, 2026. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is 52D. The Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov on June 11, 2026.
Filed under
Pacifica
Campaign
NHTSA 26V362000 · Jun 4, 2026
Dec 17, 202525V876000

Equipment adaptive/mobility: wheelchair restraints/securement latch/anchor

An unsecured wheelchair can move during transit, increasing the risk of injury.

DetailsHide details for campaign 25V876000
What's wrong
Rollx Vans (Rollx) is recalling certain GMC Yukon, Sierra, Chevrolet Express 2500, Ford Transit, E-250, Toyota Sienna, Sienna Hybrid, Honda Odyssey, Chrysler Town and Country, Voyager, Pacifica, Dodge Grand Caravan, and Ram Promaster vehicles equipped with QRT-Deluxe and QRT-Max wheelchair restraints. Please refer to Rollx's recall report for specific model year information. The retractors may not lock, preventing the wheelchair from being properly secured.
Risk
An unsecured wheelchair can move during transit, increasing the risk of injury.
Remedy
Rollx will work with Q'Straint to inspect and replace the retractors as necessary, free of charge. Owner notification letters were mailed February 5, 2026. Owners may contact Rollx's customer service at 1-800-956-6668.
Filed under
Pacifica
Campaign
NHTSA 25V876000 · Dec 17, 2025
Oct 24, 202424V793000

Air bags: side/window curtain

An air bag that does not deploy during a crash increases the risk of injury.

DetailsHide details for campaign 24V793000
What's wrong
Chrysler (FCA US, LLC) is recalling certain 2020-2023 Pacifica and 2020-2021, 2023 Voyager vehicles. An improperly secured connector for the side curtain air bags may prevent the air bags from deploying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 214, "Side Impact Protection" and 226, "Ejection Mitigation."
Risk
An air bag that does not deploy during a crash increases the risk of injury.
Remedy
Dealers will secure the connector, free of charge. All vehicles have been remedied. Owner notification letters were mailed October 22, 2024. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is A8B.
Filed under
Pacifica
Campaign
NHTSA 24V793000 · Oct 24, 2024
Jul 18, 202424V538000

Hybrid propulsion system

A vehicle fire increases the risk of injury.

Park outside, away from structures
DetailsHide details for campaign 24V538000
What's wrong
Chrysler (FCA US, LLC) is recalling certain 2019-2021 Pacifica Plug-In Hybrid Electric (PHEV) vehicles. The battery pack may cause a vehicle fire when parked, even with the ignition in the "Off" position.
Risk
A vehicle fire increases the risk of injury.
Remedy
Owners are advised not to charge their vehicles, and to park outside and away from structures, until they are repaired. Dealers will update the high voltage battery pack control module (BPCM) software. In addition, dealers will inspect and if necessary, replace the battery pack assembly. Repairs will be performed free of charge. Owner notification letters were mailed March 6, 2025. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is 72B. This recall is an expansion of NHTSA recall number 22V-077.
Filed under
Pacifica Plug-In Hybrid
Campaign
NHTSA 24V538000 · Jul 18, 2024
Jan 17, 202323V010000

Electrical system: wiring connectors/plugs/receptacles

An unexpected engine shutdown can cause a loss of drive power, increasing the risk of a crash.

DetailsHide details for campaign 23V010000
What's wrong
Chrysler (FCA US, LLC) is recalling certain 2017-2023 Pacifica Plug-In Hybrid Electric vehicles (PHEVs). An internal transmission wiring connector may short circuit, resulting in an unexpected engine shutdown.
Risk
An unexpected engine shutdown can cause a loss of drive power, increasing the risk of a crash.
Remedy
Dealers will update the Power Inverter Module (PIM) software and, if necessary, update the instrument panel cluster (IPC) and the electronic control module (ECM) software, free of charge. FCA US will notify dealers and begin notifying owners on or about: 03/21/2023 for 2021 model year vehicles, 05/02/2023 for 2019-2020 model year vehicles, and 06/15/2023 for 2017-2018 model year vehicles. FCA began notifying owners on February 23, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 03A.
Filed under
Pacifica
Campaign
NHTSA 23V010000 · Jan 17, 2023
Sep 10, 202020V191000

Back over prevention: sensing system camera

The lingering rearview image can distract the driver, increasing the risk of a crash.

Over-the-air remedy
DetailsHide details for campaign 20V191000
What's wrong
Chrysler (FCA US LLC) is recalling certain 2020 Jeep Gladiator and Jeep Cherokee, 2019-2020 Ram 1500 Pickup, Ram 2500 Pickup, Ram 3500 Pickup, Chrysler Pacifica, Dodge Durango, Jeep Grand Cherokee, Jeep Wrangler, and Jeep Renegade and 2019 Dodge Challenger vehicles equipped with 8.4" or 12" radio displays. A software error can cause the rearview camera image to remain displayed after the vehicle has been shifted out of reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."
Risk
The lingering rearview image can distract the driver, increasing the risk of a crash.
Remedy
Chrysler has notified owners, and dealers will update the radio display software, free of charge. Optionally, owners can choose to remotely update their software via an Over-The-Air (OTA) update available as of May 1, 2020. The recall began April 27, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W30-W37.
Filed under
Pacifica
Campaign
NHTSA 20V191000 · Sep 10, 2020

Merged from NHTSA model names: Pacifica, Pacifica Plug-In Hybrid. Not every vehicle of a model year is affected by every campaign.

To see whether a recall is still open on your car, enter the VIN at nhtsa.gov/recalls or the Mopar recall lookup (Chrysler). Recall repairs are free at a franchised dealer (federal law; see limits).

Owner complaints by component229

NHTSA Complaints API · cached ≤24 h
229Complaints filed
10Involving a crash
3Involving a fire
12Injuries reported
ComponentShareComplaints%CrashesFiresInjuries
Electrical system8939020
Engine7432000
Power train5524100
Steering3415101
Unknown or other2611001
Fuel/propulsion system198010
Service brakes115302
Seats104101
Vehicle speed control94000
Forward collision avoidance83202
Hybrid propulsion system63000
Visibility/wiper52000
Suspension52000
Air bags42407
Back over prevention31000

9 more components with fewer complaints not shown. An owner can tag several components, so percentages add up to more than 100. Complaints are unverified owner reports, de-duplicated by NHTSA ODI number, merged from NHTSA model names Pacifica, Pacifica Hybrid.

Latest reports

  • Unknown or other

    “While standing sideways, my left shoulder towards the rear of the car, I pushed the open hatch button.”

    Filed 10/15/2026 · ODI 11771492
  • Electrical system

    “I took my 2020 Chrysler Pacifica Hybrid (VIN: [XXX]) to Sames Bastrop Chrysler Dodge Jeep Ram in [XXX], to have Safety Recall 52D performed on the high-voltage battery.”

    Filed 09/14/2026 · ODI 11764090
  • Steering

    “I was about to pull out into a main road with my 3 kids in the car, and my steering wheel locked up and became impossible to drive, had to quickly reverse and could not make it home.”

    Filed 09/13/2026 · ODI 11763944

Other Chrysler Pacifica model years

Other Chrysler models

2020 Chrysler Pacifica recall questions

How many recalls does the 2020 Chrysler Pacifica have?

NHTSA lists 6 safety recall campaigns for the 2020 Chrysler Pacifica. The most recent, 26V362000 (reported June 4, 2026), concerns electrical system. 2 campaigns carry a park-it or park-outside warning. Not every vehicle is covered by every campaign; check a specific car by VIN.

What are the 2020 Chrysler Pacifica recalls for?

The largest group is electrical system, with 2 campaigns. Others: equipment adaptive/mobility (1), air bags (1), hybrid propulsion system (1). Each campaign below lists the defect, the risk and the free remedy.

What is the most common complaint about the 2020 Chrysler Pacifica?

Electrical system is the most-reported component, named in 89 complaints out of 229 filed with NHTSA (39%). Across all complaints, owners reported 10 crashs and 3 fires. Complaints are unverified owner reports.

How do I check if a recall is open on my 2020 Chrysler Pacifica?

Enter the 17-character VIN at nhtsa.gov/recalls or the Mopar recall lookup (Chrysler). That shows campaigns still unrepaired on that exact car. Safety recall repairs are free at a franchised Chrysler dealer.

Check a specific Chrysler by VIN

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