Representative model. Photo: Elise240SX, Wikimedia Commons, CC BY-SA 4.0

Recalls & complaints · NHTSA data

2023 Kia Soul recalls

Every recall campaign and owner complaint NHTSA has on file for the 2023 model year. Not every vehicle is affected by every campaign: check a specific car by VIN below.

Recall campaigns: 4
Park-it warnings: 1
Complaints: 54
Latest campaign: Feb 17, 2025

Recall summary by component4

NHTSA Recalls API · cached ≤24 h

Component	Campaigns	Park‑it	Latest	Campaign IDs
Engine and engine cooling	1	–	Feb 17, 2025	25V099000
Air bags	1	–	Dec 22, 2023	23V830000
Power train	1	1	Jul 31, 2023	23V531000
Electrical system	1	–	Apr 26, 2023	23V298000

Safety recalls4

NHTSA Recalls API · cached ≤24 h

1Park-it warnings

0Fixable over the air

Feb 17, 2025Latest campaign


Feb 17, 202525V099000	Engine and engine cooling: engine hard parts internal/mechanical Engine damage can cause a vehicle stall or fire, increasing the risk of a crash or injury. DetailsHide details for campaign 25V099000 What's wrong Kia America, Inc. (Kia) is recalling certain 2021-2023 Seltos and Soul vehicles. The piston oil rings may have been manufactured incorrectly, which can result in engine damage. Risk Engine damage can cause a vehicle stall or fire, increasing the risk of a crash or injury. Remedy Dealers will inspect and replace the engine as necessary, free of charge. Dealers will also install piston-ring noise sensing system (PNSS) software, free of charge. Owner notification letters were mailed April 4, 2025. Owners may contact Kia customer service at 800-333-4542. Kia's number for this recall is SC336. Campaign NHTSA 25V099000 · Feb 17, 2025
Dec 22, 202323V830000	Air bags An air bag that deploys unexpectedly can increase the risk of injury or crash. DetailsHide details for campaign 23V830000 What's wrong Kia America, Inc. (Kia) is recalling certain 2023 Soul and 2024 Seltos vehicles. Due to a manufacturing error, the side curtain air bags may deploy unexpectedly. Risk An air bag that deploys unexpectedly can increase the risk of injury or crash. Remedy Dealers will inspect and replace both side curtain air bag modules as necessary, free of charge. Owner notification letters were mailed January 31, 2024. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC289. Campaign NHTSA 23V830000 · Dec 22, 2023
Jul 31, 202323V531000	Power train: automatic transmission fluid/lubricant An electric oil pump assembly that overheats increases the risk of a vehicle fire. Park outside, away from structures DetailsHide details for campaign 23V531000 What's wrong Kia America, Inc. (Kia) is recalling certain 2023 Soul, Sportage, and 2023-2024 Seltos vehicles. The electronic controller for the Idle Stop & Go oil pump assembly may contain damaged electrical components that can cause the pump to overheat. Risk An electric oil pump assembly that overheats increases the risk of a vehicle fire. Remedy Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will inspect and replace the electric oil pump controller, as necessary, free of charge. Owner notification letters are expected to be mailed September 28, 2023. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC275. Campaign NHTSA 23V531000 · Jul 31, 2023
Apr 26, 202323V298000	Electrical system: instrument cluster/panel A blank instrument cluster display will not show critical information, such as tire pressure, warning messages, and warning lights, increasing the risk of a crash. DetailsHide details for campaign 23V298000 What's wrong Kia America, Inc. (Kia) is recalling certain 2023 Sportage, Sportage Hybrid, Sportage Plug-in Hybrid, Niro Hybrid, Niro Plug-in Hybrid, Soul, and Telluride vehicles equipped with a digital instrument cluster containing a 4.2" LCD screen. The instrument cluster may fail to display any information when the vehicle is started. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 101, "Control and Displays," and 138, "Tire Pressure Monitoring Systems." Risk A blank instrument cluster display will not show critical information, such as tire pressure, warning messages, and warning lights, increasing the risk of a crash. Remedy Dealers will update the instrument cluster software, free of charge. Owner notification letters were mailed May 26, 2023. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC270. Campaign NHTSA 23V298000 · Apr 26, 2023

To see whether a recall is still open on your car, enter the VIN at nhtsa.gov/recalls or the Kia recall lookup. Recall repairs are free at a franchised dealer (federal law; see limits).

Buying a used 2023 Kia Soul? Recalls cover the model; a history report checks one car's title, odometer and accident records. VinAudit history report → Sponsored · disclosure

Owner complaints by component54

NHTSA Complaints API · cached ≤24 h

54Complaints filed

6Involving a crash

1Involving a fire

15Injuries reported · 1 death

Component	Complaints	%	Crashes	Fires	Injuries
Engine	14	26	2	1	12
Electrical system	14	26	1	0	2
Unknown or other	13	24	1	0	2
Service brakes	8	15	1	0	1
Steering	8	15	2	0	3
Lane departure	7	13	1	0	1
Power train	5	9	1	1	10
Air bags	5	9	1	1	10
Forward collision avoidance	5	9	1	0	0
Exterior lighting	4	7	0	0	0
Vehicle speed control	3	6	1	0	0
Tires	1	2	0	0	0
Back over prevention	1	2	0	0	0
Visibility/wiper	1	2	0	0	0
Fuel/propulsion system	1	2	1	0	0

4 more components with fewer complaints not shown. An owner can tag several components, so percentages add up to more than 100. Complaints are unverified owner reports, de-duplicated by NHTSA ODI number.

Latest reports

Engine
“While driving the engine started shaking and smoke blew out from the tailpipe and then the vehicle stalled. I brought it in and the same thing happened on the way home from the dealership after it was supposedly fixed.”
Filed 10/10/2026 · ODI 11770354
Service brakes
“My brakes failed to stop my car I was driving down [XXX]. I went to brake because I was going to slow down cause I was just over the speed limit and my brakes went all the way to the floor and I I could not stop the car…”
Filed 10/02/2026 · ODI 11768428
Electrical system
“It appears to get really hot and then it starts to smoke abundantly. And then the car struggles to drive forward. And something about instrument cluster”
Filed 09/29/2026 · ODI 11767790

Other Kia Soul model years

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2023 Kia Soul recall questions

How many recalls does the 2023 Kia Soul have?

NHTSA lists 4 safety recall campaigns for the 2023 Kia Soul. The most recent, 25V099000 (reported February 17, 2025), concerns engine and engine cooling. 1 campaign carries a park-it or park-outside warning. Not every vehicle is covered by every campaign; check a specific car by VIN.

What is the most common complaint about the 2023 Kia Soul?

Engine is the most-reported component, named in 14 complaints out of 54 filed with NHTSA (26%). Across all complaints, owners reported 6 crashs and 1 fire. Complaints are unverified owner reports.

How do I check if a recall is open on my 2023 Kia Soul?

Enter the 17-character VIN at nhtsa.gov/recalls or the Kia recall lookup. That shows campaigns still unrepaired on that exact car. Safety recall repairs are free at a franchised Kia dealer.

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