Representative model. Photo: SsmIntrigue, Wikimedia Commons, CC BY-SA 4.0

Recalls & complaints · NHTSA data

2020 Toyota Highlander recalls

Every recall campaign and owner complaint NHTSA has on file for the 2020 model year. Not every vehicle is affected by every campaign: check a specific car by VIN below.

Recall campaigns: 5
Park-it warnings: 0
Complaints: 329
Latest campaign: Dec 20, 2023

Recall summary by component5

NHTSA Recalls API · cached ≤24 h

Component	Campaigns	Latest	Campaign IDs
Air bags	2	Dec 20, 2023	23V865000 20V633000
Structure	1	Oct 26, 2023	23V720000
Electronic stability control (ESC)	1	Apr 13, 2022	22V239000
Fuel system, gasoline	1	Mar 19, 2020	20V162000

Safety recalls5

NHTSA Recalls API · cached ≤24 h

0Park-it warnings

0Fixable over the air

Dec 20, 2023Latest campaign


Dec 20, 202323V865000	Air bags: sensor occupant classification An air bag that does not deploy during a crash increases the risk of injury. DetailsHide details for campaign 23V865000 What's wrong Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2020-2021 Avalon, Avalon Hybrid, Corolla, Highlander, Highlander Hybrid, RAV4, RAV4 Hybrid, Lexus ES350, Lexus RX350, Lexus RX450H, 2021 Sienna Hybrid, Lexus ES250, 2020-2022 Camry, Camry Hybrid, and ES300H vehicles. A short circuit may develop in the Occupant Classification System (OCS) sensor, preventing the front passenger air bag from deploying. Risk An air bag that does not deploy during a crash increases the risk of injury. Remedy Dealers will inspect and replace the sensor as necessary, free of charge. Interim letters notifying owners of the safety risk were mailed in February 2024. Some final remedy owner letters were mailed October 31, 2024. Letters will continue to be mailed in phases through January 2026. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is 23TB15/23TA15 Lexus 23LB03/23LA03. Filed under Highlander, Highlander Hybrid Campaign NHTSA 23V865000 · Dec 20, 2023
Oct 26, 202323V720000	Structure: body bumpers A detached front bumper cover can become a road hazard, increasing the risk of a crash. DetailsHide details for campaign 23V720000 What's wrong Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2020-2023 Highlander & Highlander Hybrid vehicles. During normal vehicle operation, minor impact to the front lower bumper cover may result in the cover coming loose or detaching. Risk A detached front bumper cover can become a road hazard, increasing the risk of a crash. Remedy Dealers will repair or replace the upper and lower front bumper covers as necessary, free of charge. Owner letters were mailed April 22, 2024. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is 23TB12/23TA12. Filed under Highlander, Highlander Hybrid Campaign NHTSA 23V720000 · Oct 26, 2023
Apr 13, 202222V239000	Electronic stability control (ESC): control module software Driving with a deactivated stability control system increases the risk of a crash. DetailsHide details for campaign 22V239000 What's wrong Toyota Engineering & Manufacturing (Toyota) is recalling certain 2022 Lexus LX 600, Lexus NX 350h, Lexus NX 450h+, Toytoa RAV4 Hybrid, 2021-2022 Lexus LS 500h, Toyota Mirai, RAV4 PRIME, Sienna, Venza, and 2020-2022 Toyota Highlander Hybrid vehicles. The Skid Control ECU software may not turn on the Vehicle Stability Control (VSC) system when the vehicle is restarted after the driver has disabled the VSC system. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 126, "Electronic Stability Control Systems." Risk Driving with a deactivated stability control system increases the risk of a crash. Remedy Dealers will update the Skid Control ECU software, free of charge. Owner notification letters were mailed May 27, 2022. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is 22TA03. Lexus' number for this recall is 22LA01. Filed under Highlander Hybrid Campaign NHTSA 22V239000 · Apr 13, 2022
Oct 14, 202020V633000	Air bags Improper deployment of the seat-mounted side air bag increases the risk of injury in the event of a crash. DetailsHide details for campaign 20V633000 What's wrong Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2020 Highlander and Highlander hybrid vehicles. Incorrect seat trim covers on one or both of the front seats can prevent the seat-mounted side air bag from deploying properly. Risk Improper deployment of the seat-mounted side air bag increases the risk of injury in the event of a crash. Remedy Toyota will notify owners, and dealers will inspect the front seats and replace the seat trim covers as necessary, free of charge. The recall began December 11, 2020. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is 20TB14 / 20TA14. Filed under Highlander, Highlander Hybrid Campaign NHTSA 20V633000 · Oct 14, 2020
Mar 19, 202020V162000	Fuel system, gasoline: delivery Improper fuel supply programming can result in a vehicle stall, increasing the risk of a crash. DetailsHide details for campaign 20V162000 What's wrong Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2020 Highlander vehicles equipped with a 3.5 L, V6 (2GR-FKS) gasoline engine. Due to an Engine Control Unit (ECU) programming error, fuel may not be correctly supplied to the engine while using the stop and restart feature. Risk Improper fuel supply programming can result in a vehicle stall, increasing the risk of a crash. Remedy Toyota will notify owners, and dealers will reprogram the ECU, free of charge. The recall began May 15, 2020. Owners may contact Toyota customer service at 1-888-270-9371. Toyota's number for this recall is 20TA06. Filed under Highlander Campaign NHTSA 20V162000 · Mar 19, 2020

Merged from NHTSA model names: Highlander, Highlander Hybrid. Not every vehicle of a model year is affected by every campaign.

To see whether a recall is still open on your car, enter the VIN at nhtsa.gov/recalls or the Toyota recall lookup. Recall repairs are free at a franchised dealer (federal law; see limits).

Buying a used 2020 Toyota Highlander? Recalls cover the model; a history report checks one car's title, odometer and accident records. VinAudit history report → Sponsored · disclosure

Owner complaints by component329

NHTSA Complaints API · cached ≤24 h

329Complaints filed

16Involving a crash

0Involving a fire

20Injuries reported

Component	Complaints	%	Crashes	Injuries
Power train	126	38	2	1
Unknown or other	44	13	3	3
Service brakes	42	13	7	8
Air bags	36	11	3	5
Structure	31	9	1	0
Fuel/propulsion system	19	6	2	3
Electrical system	18	5	2	2
Engine	17	5	2	3
Vehicle speed control	10	3	2	2
Steering	6	2	2	3
Forward collision avoidance	6	2	4	7
Seat belts	6	2	0	1
Suspension	5	2	0	0
Lane departure	5	2	0	0
Hydraulic	3	1	0	0

11 more components with fewer complaints not shown. An owner can tag several components, so percentages add up to more than 100. Complaints are unverified owner reports, de-duplicated by NHTSA ODI number, merged from NHTSA model names Highlander, Highlander Hybrid.

Latest reports

Structure
“My bumper detached from the vehicle on two separate occasions on the freeway. I learned about he bumper recall and brought it to Right Toyota Scottsdale (AZ), my local dealer.”
Filed 10/11/2026 · ODI 11770412
Service brakes
“We were behind a vehicle that had come to a rolling stop because the vehicle in front of him had hit the person in front of him , we were going about 25 miles per hour and about 2 car lengths from him .”
Filed 10/04/2026 · ODI 11768834
Power train
“• What component or system failed or malfunctioned, and is it available for inspection upon request?”
Filed 10/02/2026 · ODI 11768515

Other Toyota Highlander model years

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2020 Toyota Highlander recall questions

How many recalls does the 2020 Toyota Highlander have?

NHTSA lists 5 safety recall campaigns for the 2020 Toyota Highlander. The most recent, 23V865000 (reported December 20, 2023), concerns air bags. Not every vehicle is covered by every campaign; check a specific car by VIN.

What are the 2020 Toyota Highlander recalls for?

The largest group is air bags, with 2 campaigns. Others: structure (1), electronic stability control (ESC) (1), fuel system, gasoline (1). Each campaign below lists the defect, the risk and the free remedy.

What is the most common complaint about the 2020 Toyota Highlander?

Power train is the most-reported component, named in 126 complaints out of 329 filed with NHTSA (38%). Across all complaints, owners reported 16 crashs and 0 fires. Complaints are unverified owner reports.

How do I check if a recall is open on my 2020 Toyota Highlander?

Enter the 17-character VIN at nhtsa.gov/recalls or the Toyota recall lookup. That shows campaigns still unrepaired on that exact car. Safety recall repairs are free at a franchised Toyota dealer.

Check a specific Toyota by VIN

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