Representative model. Photo: Kevauto, Wikimedia Commons, CC BY-SA 4.0

Recalls & complaints · NHTSA data

2016 Infiniti QX60 recalls

Every recall campaign and owner complaint NHTSA has on file for the 2016 model year. Not every vehicle is affected by every campaign: check a specific car by VIN below.

Recall campaigns: 2
Park-it warnings: 0
Complaints: 29
Latest campaign: Oct 4, 2021

Recall summary by component2

NHTSA Recalls API · cached ≤24 h

Component	Campaigns	Latest	Campaign IDs
Engine and engine cooling	1	Oct 4, 2021	21V774000
Air bags	1	Apr 26, 2016	16V244000

Safety recalls2

NHTSA Recalls API · cached ≤24 h

0Park-it warnings

0Fixable over the air

Oct 4, 2021Latest campaign


Oct 4, 202121V774000	Engine and engine cooling: engine engine control module (ECU/ecm) A loss of drive power increases the risk of a crash. DetailsHide details for campaign 21V774000 What's wrong Nissan North America, Inc. (Nissan) is recalling certain 2014-2015 Nissan Pathfinder Hybrid, 2015-2016 Murano Hybrid, and 2014-2017 INFINITI QX60 Hybrid vehicles. The Hybrid Powertrain Control Module (HPCM) software may shut down the hybrid system and the engine under certain conditions, causing a loss of drive power. Risk A loss of drive power increases the risk of a crash. Remedy Dealers will reprogram the HPCM software, free of charge. Owner notification letters were mailed March 31, 2022. Owners may contact Nissan customer service at 1-800-867-7669 or INFINITI customer service at 1-800-662-6200. Nissan's numbers for this recall are R21B4 and R21B5. Filed under Qx60 Hybrid Campaign NHTSA 21V774000 · Oct 4, 2021
Apr 26, 201616V244000	Air bags: sensor occupant classification If the passenger frontal air bag does not deploy as intended in the event of a crash, the passenger is at an increased risk of injury. DetailsHide details for campaign 16V244000 What's wrong Nissan North America, Inc. (Nissan) is recalling certain model year 2016-2017 Nissan Maxima, 2013-2016 Nissan Altima, NV200, LEAF, Sentra, and Pathfinder, 2014-2016 Nissan NV200 Taxi, Infiniti QX60, QX60 Hybrid, and Q50 Hybrid, 2014-2017 Nissan Rogue and Infiniti Q50, 2015-2016 Nissan Murano, Murano Hybrid, and Chevrolet City Express, 2014-2015 Nissan Pathfinder Hybrid, and 2013 Infiniti JX35 vehicles. In these vehicles, the front seat passenger Occupant Classification System (OCS) may incorrectly classify an adult passenger as a child or classify the seat as empty despite it being occupied. As a result, the passenger frontal air bag may be turned off and not deploy in the event of a crash. Risk If the passenger frontal air bag does not deploy as intended in the event of a crash, the passenger is at an increased risk of injury. Remedy Nissan will notify their owners. Chevrolet City Express owners will be notified by General Motors. Dealers will reprogram the Air Bag Control Unit (ACU) and OCS Electronic Control Unit (ECU) in Altima, Maxima, Murano, Rogue, and Sentra vehicles, and replace the OCS ECU in LEAF, NV200, NV200 Taxi, Pathfinder, Infiniti Q50, JX35, and QX60 and Chevrolet City Express vehicles, free of charge. Interim notices were sent to owners on May 31, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Nissan customer service at 1-800-867-7669, Infiniti customer service at 1-888-833-3216 or Chevrolet customer service at 1-800-222-1020. Filed under Qx60, Qx60 Hybrid Campaign NHTSA 16V244000 · Apr 26, 2016

Oct 4, 202121V774000

Engine and engine cooling: engine engine control module (ECU/ecm)

A loss of drive power increases the risk of a crash.

DetailsHide details for campaign 21V774000

What's wrong: Nissan North America, Inc. (Nissan) is recalling certain 2014-2015 Nissan Pathfinder Hybrid, 2015-2016 Murano Hybrid, and 2014-2017 INFINITI QX60 Hybrid vehicles. The Hybrid Powertrain Control Module (HPCM) software may shut down the hybrid system and the engine under certain conditions, causing a loss of drive power.
Risk: A loss of drive power increases the risk of a crash.
Remedy: Dealers will reprogram the HPCM software, free of charge. Owner notification letters were mailed March 31, 2022. Owners may contact Nissan customer service at 1-800-867-7669 or INFINITI customer service at 1-800-662-6200. Nissan's numbers for this recall are R21B4 and R21B5.
Filed under: Qx60 Hybrid
Campaign: NHTSA 21V774000 · Oct 4, 2021

Apr 26, 201616V244000

Air bags: sensor occupant classification

If the passenger frontal air bag does not deploy as intended in the event of a crash, the passenger is at an increased risk of injury.

DetailsHide details for campaign 16V244000

What's wrong: Nissan North America, Inc. (Nissan) is recalling certain model year 2016-2017 Nissan Maxima, 2013-2016 Nissan Altima, NV200, LEAF, Sentra, and Pathfinder, 2014-2016 Nissan NV200 Taxi, Infiniti QX60, QX60 Hybrid, and Q50 Hybrid, 2014-2017 Nissan Rogue and Infiniti Q50, 2015-2016 Nissan Murano, Murano Hybrid, and Chevrolet City Express, 2014-2015 Nissan Pathfinder Hybrid, and 2013 Infiniti JX35 vehicles. In these vehicles, the front seat passenger Occupant Classification System (OCS) may incorrectly classify an adult passenger as a child or classify the seat as empty despite it being occupied. As a result, the passenger frontal air bag may be turned off and not deploy in the event of a crash.
Risk: If the passenger frontal air bag does not deploy as intended in the event of a crash, the passenger is at an increased risk of injury.
Remedy: Nissan will notify their owners. Chevrolet City Express owners will be notified by General Motors. Dealers will reprogram the Air Bag Control Unit (ACU) and OCS Electronic Control Unit (ECU) in Altima, Maxima, Murano, Rogue, and Sentra vehicles, and replace the OCS ECU in LEAF, NV200, NV200 Taxi, Pathfinder, Infiniti Q50, JX35, and QX60 and Chevrolet City Express vehicles, free of charge. Interim notices were sent to owners on May 31, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Nissan customer service at 1-800-867-7669, Infiniti customer service at 1-888-833-3216 or Chevrolet customer service at 1-800-222-1020.
Filed under: Qx60, Qx60 Hybrid
Campaign: NHTSA 16V244000 · Apr 26, 2016

Merged from NHTSA model names: Qx60 Hybrid, Qx60. Not every vehicle of a model year is affected by every campaign.

To see whether a recall is still open on your car, enter the VIN at nhtsa.gov/recalls or the Infiniti recall lookup. Recall repairs are free at a franchised dealer (federal law; see limits).

Buying a used 2016 Infiniti QX60? Recalls cover the model; a history report checks one car's title, odometer and accident records. VinAudit history report → Sponsored · disclosure

Owner complaints by component29

NHTSA Complaints API · cached ≤24 h

29Complaints filed

3Involving a crash

1Involving a fire

6Injuries reported

Component	Complaints	%	Crashes	Fires	Injuries
Air bags	12	41	2	1	2
Unknown or other	5	17	1	0	2
Electrical system	3	10	0	0	0
Power train	3	10	0	0	2
Visibility	3	10	1	1	1
Fuel/propulsion system	2	7	0	0	0
Equipment	2	7	0	0	0
Engine	1	3	0	0	0
Suspension	1	3	0	0	0
Wheels	1	3	0	0	0
Forward collision avoidance	1	3	0	0	0
Back over prevention	1	3	0	0	0
Visibility/wiper	1	3	0	0	0

An owner can tag several components, so percentages add up to more than 100. Complaints are unverified owner reports, de-duplicated by NHTSA ODI number.

Latest reports

Electrical system
“I am reporting a serious safety concern with my 2016 Infiniti QX60 involving a defective cooling fan system.”
Filed 04/15/2026 · ODI 11731367
Air bags
“Component: Air Bags / Occupant Classification System (OCS) Problem Description: The Occupant Classification System (OCS) in my 2016 Infiniti QX60 is malfunctioning.”
Filed 12/15/2025 · ODI 11705204
Suspension
“The electric controlled coupling failed and as a result, the AWD failed. There is vibration when turning and driving 25 mph.”
Filed 12/05/2024 · ODI 11629128

Other Infiniti QX60 model years

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2016 Infiniti QX60 recall questions

How many recalls does the 2016 Infiniti QX60 have?

NHTSA lists 2 safety recall campaigns for the 2016 Infiniti QX60. The most recent, 21V774000 (reported October 4, 2021), concerns engine and engine cooling. Not every vehicle is covered by every campaign; check a specific car by VIN.

What is the most common complaint about the 2016 Infiniti QX60?

Air bags is the most-reported component, named in 12 complaints out of 29 filed with NHTSA (41%). Across all complaints, owners reported 3 crashs and 1 fire. Complaints are unverified owner reports.

How do I check if a recall is open on my 2016 Infiniti QX60?

Enter the 17-character VIN at nhtsa.gov/recalls or the Infiniti recall lookup. That shows campaigns still unrepaired on that exact car. Safety recall repairs are free at a franchised Infiniti dealer.

Check a specific Infiniti by VIN

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