Representative model. Photo: Vauxford, Wikimedia Commons, CC BY-SA 4.0

Recalls & complaints · NHTSA data

2014 Mazda CX-5 recalls

Every recall campaign and owner complaint NHTSA has on file for the 2014 model year. Not every vehicle is affected by every campaign: check a specific car by VIN below.

Recall campaigns: 4
Park-it warnings: 0
Complaints: 377
Latest campaign: Sep 6, 2016

Recall summary by component4

NHTSA Recalls API · cached ≤24 h

Component	Campaigns	Latest	Campaign IDs
Structure	1	Sep 6, 2016	16V644000
Steering	1	Apr 11, 2016	16V203000
Fuel system, gasoline	1	Feb 3, 2016	16V064000
Visibility	1	Jan 19, 2016	16E002000

Safety recalls4

NHTSA Recalls API · cached ≤24 h

0Park-it warnings

0Fixable over the air

Sep 6, 2016Latest campaign


Sep 6, 201616V644000	Structure: body hatchback/liftgate If the lift gate falls unexpectedly, it may hit the user, increasing their risk of injury. DetailsHide details for campaign 16V644000 What's wrong Mazda North American Operations (Mazda) is recalling certain model year 2010-2013 Mazda3 and Mazdaspeed3 vehicles manufactured November 18, 2008, to June 8, 2013, 2012-2015 Mazda5 vehicles manufactured October 26, 2010, to June 22, 2015, 2016 CX-3 vehicles manufactured June 1, 2015, to December 26, 2015, and 2013-2016 CX-5 vehicles manufactured December 15, 2011, to December 26, 2015. On the affected vehicles, the lift gate support struts may corrode, possibly causing the struts to break and/or the lift gate to drop unexpectedly. Risk If the lift gate falls unexpectedly, it may hit the user, increasing their risk of injury. Remedy Mazda dealers will replace the both lift gate supports, free of charge, however parts are not currently available. The recall began April 2017. Owners may contact Mazda customer service at 1-800-222-5500. Mazda's number for this recall is 9916H. Campaign NHTSA 16V644000 · Sep 6, 2016
Apr 11, 201616V203000	Steering If the steering knuckle separates from the strut assembly, it can cause a loss of steering control, increasing the risk of a crash. DetailsHide details for campaign 16V203000 What's wrong Mazda North American Operations (Mazda) is recalling certain model year 2016 CX-3 vehicles manufactured June 1, 2015, to December 2, 2015, 2013-2014 Mazda2 vehicles manufactured July 3, 2013, to August 8, 2014, 2014-2016 CX-5 vehicles manufactured January 19, 2013, to December 2, 2015, and 2013-2015 CX-9 vehicles manufactured December 6, 2012, to July 31, 2015. The lower mounting nuts and bolts that attach the front strut assembly to the steering knuckle may loosen, allowing the steering knuckle to separate. Risk If the steering knuckle separates from the strut assembly, it can cause a loss of steering control, increasing the risk of a crash. Remedy Mazda will notify owners, and dealers will inspect the lower mounting nuts and bolts that secure the front strut assembly to the steering knuckle. If the bolts are loose, they will be replaced and then correctly tightened, free of charge. The recall is expected to begin May 20, 2016. Owners may contact Mazda customer service at 1-800-222-5500. Mazda's number for this recall is 9316D. Campaign NHTSA 16V203000 · Apr 11, 2016
Feb 3, 201616V064000	Fuel system, gasoline: storage tank assembly A rupture of the fuel filler pipe may result in a fuel leak, increasing the risk of a fire. DetailsHide details for campaign 16V064000 What's wrong Mazda North American Operations (Mazda) is recalling certain model year 2014-2016 Mazda CX-5 vehicles manufactured June 27, 2013, to February 2, 2016. The affected vehicles have a fuel filler pipe that may rupture in the event of a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 301, "Fuel System Integrity." Risk A rupture of the fuel filler pipe may result in a fuel leak, increasing the risk of a fire. Remedy Mazda will notify owners, and dealers will alter the attachment between the fuel filler pipe and the left rear side of the bracket of the fuel filler pipe, free of charge. The recall began on February 25, 2016. Owners may contact Mazda customer service at 1-800-222-5500, option 6. Mazda's number for this recall is 9216B. Campaign NHTSA 16V064000 · Feb 3, 2016
Jan 19, 201616E002000	Visibility: windshield If the bracket loosens or detaches from the windshield, the safety features of the Smart City Brake Support system may be disabled and therefore increase the risk of a… DetailsHide details for campaign 16E002000 What's wrong Pilkington North America, Inc. (Pilkington) is recalling certain replacement windshields, model FW04026 GTY, manufactured November 23, 2015, to December 16, 2015 for use in Mazda CX-5 vehicles that are equipped with the Smart City Brake Support system. The affected windshields have a bracket mounted on the inside to hold a laser sensor or LIDAR device for the Smart City Brake Support system. These brackets were improperly affixed with only tape instead of tape and urethane and therefore may loosen. Risk If the bracket loosens or detaches from the windshield, the safety features of the Smart City Brake Support system may be disabled and therefore increase the risk of a crash. Remedy Pilkington will contact the wholesalers and retailers that purchased the windshields to try to identify the affected customers. The affected windshields will be replaced, free of charge. This recall began on February 15, 2016. Owners may contact Pilkington at 1-844-278-7230. Campaign NHTSA 16E002000 · Jan 19, 2016

To see whether a recall is still open on your car, enter the VIN at nhtsa.gov/recalls or the Mazda recall lookup. Recall repairs are free at a franchised dealer (federal law; see limits).

Buying a used 2014 Mazda CX-5? Recalls cover the model; a history report checks one car's title, odometer and accident records. VinAudit history report → Sponsored · disclosure

Owner complaints by component377

NHTSA Complaints API · cached ≤24 h

377Complaints filed

7Involving a crash

0Involving a fire

6Injuries reported

Component	Complaints	%	Crashes	Injuries
Electrical system	132	35	1	2
Visibility/wiper	61	16	0	0
Unknown or other	58	15	2	3
Power train	50	13	0	0
Engine	39	10	0	0
Structure	32	8	1	2
Visibility	28	7	0	2
Service brakes	23	6	3	1
Electronic stability control (ESC)	12	3	0	0
Vehicle speed control	9	2	0	1
Air bags	8	2	1	0
Exterior lighting	8	2	0	0
Steering	7	2	0	0
Fuel/propulsion system	6	2	0	0
Suspension	5	1	1	0

8 more components with fewer complaints not shown. An owner can tag several components, so percentages add up to more than 100. Complaints are unverified owner reports, de-duplicated by NHTSA ODI number.

Latest reports

Electrical system
“The car's electrical system doesn't fully turn off after being put in park and turning the ignition off. The electrical system stays on, despite the engine and ignition turned off.”
Filed 12/10/2025 · ODI 11704343
Air bags
“I was driving down the road and my right side curtain airbag deployed. I did let my insurance company know but was told that they couldn’t do anything for me since it was not an accident.”
Filed 06/29/2025 · ODI 11670101
Steering
“The contact owns a 2014 Mazda CX-5. The contact stated that while her husband was driving at a slow speed and attempting to parallel park, there was an abnormal sound coming from the engine before the steering wheel…”
Filed 05/23/2025 · ODI 11662815

Other Mazda CX-5 model years

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2014 Mazda CX-5 recall questions

How many recalls does the 2014 Mazda CX-5 have?

NHTSA lists 4 safety recall campaigns for the 2014 Mazda CX-5. The most recent, 16V644000 (reported September 6, 2016), concerns structure. Not every vehicle is covered by every campaign; check a specific car by VIN.

What is the most common complaint about the 2014 Mazda CX-5?

Electrical system is the most-reported component, named in 132 complaints out of 377 filed with NHTSA (35%). Across all complaints, owners reported 7 crashs and 0 fires. Complaints are unverified owner reports.

How do I check if a recall is open on my 2014 Mazda CX-5?

Enter the 17-character VIN at nhtsa.gov/recalls or the Mazda recall lookup. That shows campaigns still unrepaired on that exact car. Safety recall repairs are free at a franchised Mazda dealer.

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